I love ToysRUs. So sorry it has to close

Amazing, my son found exactly what he wanted, he said he come back again

Loved this store has a great selection of items very clean and professional ppl in here.... very sad To learn the store is closing.... had very wonderful child hood memories.....told my son son today they are closing for good he was very hurt and asked me why ..... at least I can say my son has memories of the store like I did

Very sad to learn they are closing down this location in the next few weeks. The store is always very organised and the sections are well defined with the types of toys/games one can find there. The staff is always friendly and helpful.

Toys R US1957-2018:It is so sad to learn that Toys R US will be going out of business in a few weeks. This was one of the few stores in my childhood that made me happy. It is going out of business in the US, but international stores are still open. Lack of business and bankruptcy is the reason why they are leaving the US. More devices given to young children to ruin their eyesight. Amazon is causing many issues. Stores like Best Buy and Sears are at risk of going out of business. Will we see Toys R US come back? There are a few chances. The only thing I hope will happen is some retailer that already has stores and a website destroy Amazon.R.I.P Toys R US.

Very slow service, only 3 registers open during the holidays... Do not go here if you are on a time crunch. Front entrance always smells like urine, however they have a good product selection and friendly staff.

I was in there for a gift for my grandsonsI was just getting ideas on what to buy them for a visit to grandmas .The staff is always friendly and pleasant

Been going here since the beginning of time - I like coming here cause its clean and an easy in and out. I wish they carried a LOT more in the electronics section.

BRIGHTEST LIGHTS IVE EVER SEEN. IM BLIND NOW---MY SEEING EYE DOG WROTE THIS REVIEW.–woof

Im going to miss toys r us

I Hadnt had time to get to TOYS R US, in nearly half a year, I found the store at approximately 1PM on Friday, After hours of looking at the INCREDIBLE INVENTORY !As I checked out about 150+ different items particular to my choices as an Adult collector of VERY SELECT items.I was helped, gladly by one young lady in one isle, a tall lean young man also stopped to offer help when he saw me fervently searching..lolBoth were very helpful a notable CHANGE, ( Something I noticed right away, was the cleanliness, many better display arrangements since last visit,and many other things as in better product rotation, in a timely fasion. AlsoA young lady kept that entire clean against TOO many kiddies, their job yes, but THEY WERE ALL SMILING AND BEING ALMOST TOO KIND!)THE CASHIER WAS VERY NICE, ALSO A SINCERE SMEIKE THE OTHERS, ALSO PATIENTWITH ALL T HE CUTOMERS, VERY IMPRESSIVE, SEEMING SO YOUNG & VERY HELPFUL!I havent been by Often enough, missed out on a hot item, I will check INVENTORY at all your stores close, Bro g a al . Pat matures, as in, Ima 56 yr old Kid ( artist in these areas, co.ics etc..)I actually decided to make sure I stop inOn a more regular Basis, kinda long drive...But I will not buy TOYS from Wal-Marts storesFOR being the Opposite of the Toys R Us store I visited today, I HAD A great time, I was trulythere for over 4 hrs having fun, catching up a bitOn whats available, & being made..YOU have the VERY BEST YOU STORES IN THE WORLD!I wanted to be somewhat thorough in thisDue to the VERY Positive Experience.I hope you found it useful, I DO Apologize forf running on, BUT WHERE I BUY MY COLLECTIBLES, TRULY MATTERS, and ImBACK! A Miss. McKenzie (If I spelled it correctly) TRULY EMBODIES WHAT IT ISTO BE CHEERY, SMART, HELPFUL& PLEASANT.Oops, I say that already, sorry.SAY THANK YOU FOR .E, PLEASE.HEY, IF YOU LIKE YOUR TOYS OR COLLECTIBLES TO BE SHINY, NEW & IN STOCK,GO TO TOYS R US, WAL-MART ALREADY HAS MORE STORES THAN ANY COMPANY, BUT ITS 10 TIMES THE TROUBLE AND AT CHECK OUT, RARELY DO THEY EVEN LOOK UP ENOUGH TO SEE THEIR FACE!AND ITS ALWAYS A MESS, UNTIL THE LATE NIGHT, THE ONCE A DAY CLEAN UP IN THEIR TINY TOY DEPT. AND RELATED ITEMS, FAR LESS, NO COMPARISON,WITH THE EXTREMENUMBER OF UNIQUE ITEMS TOYS R US ALWAYS HAVE. RARETIES, AND SO MUCH MORE....ANY SPECIAL COUPONS??

It sucked, there credit card system was down and they didnt have the decency to tell anyone. They let person after person, try and use there card, to only have it decline. Very unprofessional.

Last night I was all set to write a raving review of store 6331. I had called the store in advance yesterday on my sons birthday. He had gotten several 2ds games and went to use his game but it would not respond. I called store #6331 and spoke to a very nice young lady. She was beyond helpful and I didnt get her name (my mistake) I have her the product number and order number...she looked everything up from my original order. No problem we have 4 in stock come in tomorrow and it will be at the front desk. I asked if I needed to bring anything, nope just come in and it will be here. Are you sure? Its that easy? No problem? Nope, no problem she said. She took my phone number and name and said she would call if there were any problems or issues.Today, I went to pick up the 2ds for my son and it was the worst experience ever! First of all the manager Chris, was rude and snarky. She was not nice at all. Told me that the manager last night did not authorize the exchange, there was no record of the call from last night. Doesnt know who I could have spoken to.... (made me feel like she was accusing me of lying) I even showed her my cell phone to prove I spoke to someone at the store last night, the time and duration of the call, but that meant nothing. Dont know who I could have spoken to, nobody at the store would give you that information...(again I felt like she was accusing me of lying)I am sorry there is nothing we can do for you.Doesnt toys r us stand by what their employees tell their customers? No was her response. Not when they say something wrong was her response...ok so I came from New paltz to Poughkeepsie for no reason? Yes you did, nothing we can do for you...Again what about the things your employees tell the customers when the information is wrong, how do you rectify the situation? We dont, this will be used as a training situation for our employees.Really? Lying and talking down and practically accusing your customer of lying....and this is used as a training situation...leaving an angry bitter taste in a consumers mouth....Not a good move. I am so digusted with this store and this snarky manager.Lori

I had Ashley help me and she was an amazing helper!

I can’t believe my kids will never know what toysrus is

It was great. RIP Toys R Us

Staff is very helpful, they dont give customers a difficult time doing price adjustments when identical toy is being sold online for less money.

We go here all the time. So sad they are closing.

Even though Toys R Us is going out of business, the store was busy and the Customer Service was still perfect as can be.

Nice prices and service

Going out of business. Very little remains.

The price matching is great

Only had 3 figures for Friday night at Freddy’s

Great place sucks its going out of business

Sad they are closing grew up get toys there

Too expensive no great holiday deals

Pokémon cards and silly toys for college students!

We were in and out but the staff were friendly and what not. There was a gentleman who was talking with us about Radio Controlled cars.

Late closing n didnt really rush customers out

Sorry to c them go out of business

Nice and quick

Very friendly associate at the register.

Sad day @ Toys R Us

No more

Good

Always dirty

Madness toys toys and more toys