Just got a new car and wanted to get my tires and brakes checked which was done in a timely manner. Comes back to tell me my tires are good and so are my brakes didnt try to sell me something I dont need. Went back for a oil change and alignment all done in fast time and the customer service is on point you need something fixed speak to ornie at tire choice
Great Service and Staff. Quickly taken care of and on my way. I recommend this business to anyone. Im happy.
My girlfriend went to get her oil changed they checked all the tires as well and even added some air to the spare tire included with oil change. The gentleman working the desk was very polite and had some amazing customer service. Would recommend
Excellent shop and one of the only ones Ive been to that will work on your car same day with no appointment. Had an inspection done here for 1/4 of the cost of where I used to go. 5/5 stars easy
The owner Warren was very professional and very kind to me. I needed a battery and he took care of me 100% he’s very honest and I highly recommend his shop. He is my new mechanic for all my car needs thank you Warren.
People are ignert and have zero respect! Very slow and extremely over priced but I had to have a tire…don’t recommend to even stop buy to say hi!
I have always had a positive experience at Tire Choice Auto Service! Been a customer for a few years now and don’t see that changing. Thank you for your excellent service!
Great service! Truthful, hardworking, and quick. Highly recommend this mechanic for tires, oil changes, and all your car needs.
This place is great for service and tires. Friendly people and fast service.Would recommend this place for fast and great service
Tire Choice is my go to for any sort of car care, and it has been from when it was Monro some time ago. Warren and his guys here always provide me with excellent, friendly, and informative service. The manager here, Warren, actually went out of his way to print me out a copy of my cars title, and helped me out in how to acquire it online. Dudes great. Real friendly guy, everyone who works here will always get the job done correctly, promptly, and be nice to ya while they do it. My thanks as always to the entire staff of this place, I HIGHLY recommend bringing your business here. Undoubtedly.
I went here TWICE with 2 different cars. The manager was nice, and very informative about their we dont do work unless you say so policy. The second time for breaks they were understaffed and I was there for about an hour and a half. I cant blame them, they were understaffed. But even though they were understaffed and under pressure, I would definitely go back just because the manager was nice, and awesome, and treated my car with care to where I didnt have an issue.Oh and they told me what will need work so I can get it done at my own pace. DEFINITELY WILL GO BACK!
I’ve always had a great experience when coming here. Specifically with Warren. I’ve always heard great things about this place & when I moved to the area in 2019 I was told to come here. I definitely feel at ease taking my car to these guys & them taking care of what needs to be done. I never feel pressured, which I love. Highly recommend taking your cars here! Always friendly faces & informative staff.
They were fast and got me out of there quick 5 stars
I called for an oil change due to the fact that i had been waiting up the road at Jack Williams for over 20 minutes and my car had not even gone back yet, although they told me if i brought it in now they could do it immediately. So knowing i had to get back to work shortly and my patience wearing thin i decided to call Tire Choice, explained my situation to Victor and he assured me he could have me in and out in a breeze. And he definitely delivered. I highly recommend these awesome gentleman.
I made an appointment for a state inspection for my truck online January 21st for two days later on the 23rd at 11am. When I arrived for my appointment I was told that they were completely booked up and wouldnt be able to do it until later in the day. I asked how they could be booked up when I had made my appointment online two days ago and was told that they dont take online appointments for state inspections. And Im not sure what the name of the employee was but he had a bit of an attitude towards me as well. Im not going to come back here if thats the kind of service your employees are going to give me.
Very helpful with tire we could not get air into...took care of business for us...no charge! Ty again, folks!
I had many things I needed to get done and Warren and Vic took great care of me. The service was exemplary, the price was right and was back on the road in a reasonable time. This great grandma is feeling very safe now !!! Thanks Warren and Vic for making my day with your kindness, honesty, knowledge and workmanship. God bless you.
Complete vehicle care and honest maintenance; as well as the safety inspection was very thorough and professional. Warrens customer service was top notch with strict COVID safety precautions enforced & supported. Warrens teammate Mr. Chris provided total car maintenance adhering to POV specifications with true pride. Thank you Tire Choice Auto Service!
My experience here was great. I would definitely go back for future service. They were friendly and helpful.Even put cartoons on for the kids. While we there waited.
Very respectful they take the time to get it right. I bought a 2004 Jeep Liberty on Wednesday. Took to these guys got brand new tires and alignment done. Drove home and on my way to work on Thursday I noticed it still drifting to the right. Brought back today they put it back on the alignment machine when they pulled it off the driver side tie rod fell off. They were able to fix it and checked the other side to make sure that one was properly installed. They did not charge me for it. Who ever worked on it before I bought it had no idea what they were doing never tourked anything down or used proper sealant. 3 hours and 30 minutes they spent making sure everything was correct and the vehicle was safe to drive without me spending a penny. Thank you guys again I appreciate it.
The guys here know their stuff and are also very friendly and informative. I think their prices are about the same as any other chain service center. They always do a good job and they’re quick considering how busy they can get.The only reason I’m giving 4 stars is because I had an incident with my tire. It was fixed but I wasn’t thrilled about how the situation was handled. It was just one bad experience amongst many good ones though. Was probably just a bad day 🤷🏻♀️
Very friendly and professional mechanics they went out of there way to help very nice place and they wasnt pushy i think that is very important
Quick and friendly! Worked with me and gave me a good deal
Very nice guys and very helpful 👍
Always a good experience here! They get you in and out quickly. Very accommodating when it comes to explaining things to people with not much knowledge about cars!!! And my kids always leave with a smile and a lollipop!! Definitely recommend 😃🤩😃🤩
Flat tire last minute on a Saturday- no problem! We were back on the road fast! Have been here before and will be back.
Do not take your vehicle here ! I took my car for an oil change and they didnt put my oil filter on tight enough my car was leaking oil for weeks before I figured out what it was.
Fast and friendly service.
Warren the manager at the pottsville location is a very welcoming individual, makes gettibg an oil change a breeze. The employees are very kind and courteous. Shop is always clean, as well as the office. And the faces are always friendly greeting guests with smiles.
I completely forgot my first appointment. Second appointment I was 15 minutes late. The went out of their way to make sure I was satisfied. Definitely recommend
Warren is always friendly and helpful! He works on my personal and company car. When I have a problem, he tells me to bring it right in. Thank you for all your help!!
Had a coupon ($19.95) for oil change, tire rotation, check fluids etc.@ Tire Choice, in Pottsville, PA. on Sat 5/30/20. Gave the manager a note stating the same thing posted above. Never looked at invoice till I got home. Nothing was on invoice regarding TIRE ROTATION. Called Manager and asked if TIRE ROTATION was done. He said NO. Stated they did a visual inspection on the tires and they looked to be wearing evenly in their eyes. The coupon stated TIRE ROTATION Not a VISUAL.??? The VISUAL tire inspection negated what was printed PLAIN & CLEAR on the COUPON...... OIL CHANGE. TIRE ROTATION, CHECK FLUIDS, etc. Better get NEW COUPONS printed before sending them to prospective customers who think a TIRE ROTATION will be PHYSICALLY done or a VISUAL along with Oil Change, Check Fluids. etc.
Very bad service DO NOT WAIST YOUR TIME !!!!!!
By far the best service Ive received in awhile. I called to make an appointment for an inspection and was given one for the very next day. There was asolutely no wait time, the gentlemen were very nice and I was in and out with no hassle. The pricing was very reasonable as well which was surprising. I would highly recommend Tire Choice Auto Service Center, I know Ill be a repeat customer.
Took my van there to get new tires, brakes and oil change. The guys where very nice and explained everything to us on what they where doing and what would be covered. I will definitely be coming back here in the future and would suggest this place to anyone that is looking to get work done on their car.
Good place and friendly people and warren is a great man and knows the in and outs of all vehicles
Warren and Victor were polite to me!! Great service!!From, Morgan
Great service, great guys and I would highly recommend them.
Great place. Had my tires delivered here and they put them on same day and helped me beyond what I asked by checking my tire sensors which are no good. Friendly and helpful staff. Thank you Monro Muffler
From initial phone call to my driving away-outstanding service, politeness, professionalism....rode with me to hear noise I was hearing and saw the problem that was not apparent to a casual visual check. Highly recommend stopping in for estimate...and see for yourself when you need something done
The guys there are really nice and friendly people and the service was quick
The staff was polite and courteous. The were fast and efficient with my oil change. The free 32 point inspection found out some repairs I would need to have done before my state inspection.
Cool, interactive people. Really explained everything well and got me in pretty fast. Would definitely recommend to my other friends!👍🏽
Call or go online and make an appointment makes it so easy! The guys that work there are an awesome bunch of guys. Very friendly, knowledgeable. They were a good time. Service was absolutely 5 star and top shelf! Absolutely recommend this shop!
I went to Monros last week for the first time and had a wonderful experience. The people were very communicative, knowledgeable, and experienced. I am very satisfied with the work performed and the break down of what was needed/done. I highly recommend this auto shop and will be servicing my vehicle there in the future.
Customer Service Rep was super nice. My appointment was on time and completed expeditiously. Employee expressed concern over my low gas tank which I was thankful for. Overall A++++
My experience this week at Monro Auto Service was perfect! Monro has serviced my car before and I have always been satisfied with the work and the price. The technician was pleasant and helpful. I had an appointment and my car was serviced at the assigned time. I also find it to be a convenient location.
I have to give huge thanks and kudos to the team at this shop. While out many many miles from home with my family our engine failed & we quickly pulled into their shop. Thanks to the kindness and smart thinking of their team...especially Grubby who not only found the issues but clearly pointed it out to me...they very quickly were able to assess everything wrong with it. Since the issues were beyond what they service and we were many, many miles from home both Grubby & the shop manager called the local tow shops until they quickly found us one that would not only drive us so far home but fit everyone inside. Id highly recommend them to anyone...kudos and much gratitude!
I cant say when Ive better service. From the initial phone call, to the free check to let me know what I needed, to the actual repair the experience was wholly professional and efficient. I really cant say enough about how please I am to have dealt with Tire Choice. I will make them a first choice in the future.
Was quoted $403 for 2 tires. Absolutely ridiculous. Went elsewhere and paid less than $200 for the same thing
Its a chain-store garage with a small town feeling. Shop mechanics are knowledgeable and hands on, shop manager is professional along with a personable sense of humor. Never an issue with the workmanship and prices are very reasonable. 5 stars..
The monro shop is the best I never went to an honest shop. The workers there are a blessing. Don’t know me from a can of paint and the deals they worked out with me was amazing. Thank You so much me and my family are really thankful for what you guys did for us I will choose this shop over any shop in Pennsylvania.
I always contact Monro for my cars needs. Inspection, Oil Changes..staff is courteous and explain what is to be done with my vehicle. The Manager(Warren) does a great job in scheduling appointments and will ask me if I have any questions on the service today.Overall I give Monro 5 startsThanks,Charlie Capone
I really liked this place... awesome customer service and affordable prices
Very good service on the manager and technician.
Oil change in October led to cap not being closed correctly by tech. Oil leaked all over engine. Luckily we caught it before we completely ran out of oil. Communication with store was poor. Still waiting on the refund they promised. Expensive mistake using them.
Today, I took my Jeep into Monro for rotors n brakes to be changed n Will the manager was extremely helpful. He took care of all my needs n even stayed longer to finish the job on my jeep.I will def. be returning n letting others know about the great customer service.A+ Guys!!!Thanks!!!
Very professional and friendly staff they got my truck done very fast I would highly recommend this place anyone needing mechanic work done
Monro employees were pleasant, quick and provided service for my car at a very reasonable price. The manager was friendly, knowledgeable and took time to explain the situation with my car. The waiting area was clean. I enjoyed my Monro experience and will return to this location.
Jim is very nice, oil changes are reasonably priced. Always get a second opinion with local mechanics on more intricate work. ..not in offense to the staff, but this is a money-making corporation.
Fantastic customer service. They went over my car and informed me as to what I needed and took care of the things they could fix today. I was told that I dont even need an appointment to get the other things fixed. Warren was excellent in explaining all the things that were wrong. So no doubt I will be back again for service.
Friendly and helpful. The staff at the St Clair store was very friendly and helped me fix a leak in my tire right away. With all the complications and issues me and my family have been having lately it was nice to go somewhere that didnt have me wait to have it fixed. I appreciated the service
They were awsome
I had a GREAT Experience at Monro Muffler in Pottsville, PA. I received an Oil Change, a Brake Inspection, and had my Tire Pressure and Fluid Levels checked.......... all for only $38.00. And, by the way, that Oil Change was with Valvoline Synthetic Blend, which also included a new Oil Filter. Thanks Monro. ---- Fritz from Mount Carmel, PA.
Good guys and good service.
Fast service even though I was ten minutes late.
Despite the mechanics being extremely busy, they worked very efficiently and quickly in order to get my car inspected. I also received an educational lesson on tire tread. Couldn’t be happier with my experience here!
Quick to get the vehicle into the shop. Didnt try to sell anything that wasnt needed or an immediate concern.
Always Great service.... friendly service.... call for an appointment helps a lot check it out....
I ran over a bolt and got a hole in my tire. I needed help immediately. Stopped at Monro and 30 minutes later we were on our way home. Grubby even torqued the tires to factory specs and pulled the car right to the front door. I was definitely impressed. I had never been there before but I have decided I will never go anywhere else from now on. Thank you for great, fast service!
Needed snow tires put on the wifes car. They wanted $25.00 each! thats $100.00 an hour labor charge for a tire change. No Fn way! Went to Mavis in Hamburg. 4 tires unmounted, mounted and balanced for $42..00 with tax. Plus, they put her regular tires in bags so the car would not get dirty. Go To Mavis if you work for your money!
Installed four tires and a annual PA inspection. Received great service and will definitly do buisness with in future.
Amazing... Made the appointment the night before. Needed an oil change badly! Showed up for the time. The man apologized the other two people scheduled to work with him never showed but this man is like super man with vehicles! Had my car ddone in w0 minutes while he worked on two others an answer phones besides! If this man is there I will Definately be back... Great service!
Great service!! I called up thinking it would be a week till I could get my car in, he told me to come in an hour!!😊😊. As soon as I got there they got my car in,I bought 2 scratch lottery tickets thinking I would be there for an hour or so, but WOW!! I was getting out just like that!!Thank You!! Sincerely, John Pinchot
I come here every single time there is something wrong with my car. The staff here is so nice and is always willing to help. I have never had an issue with them. I found this place while I was at school because I live so far from home. I don’t even go to where I use to at home anymore. I will drive an hour just to come here! I highly recommend this place 100%!
I had my tires sent to Monroe Auto Service and tried to get the tires mounted and balanced twice. The manager first said I could not make an appointment until the tires arrived... ok... I got a notification from UPS that my tires were delivered I called and the manager said I didnt need an appointment and could stop in any time to get the work done.... OK... I stopped again on my way home from work the ext day and was told that no one was their to do the work. I took the tires and went to Mavis Tire and got the work done. I believe this establishment has no business being on the Tire Rack installers list. I will never go here again. I am questioning purchasing from Tire Rack ever again. In Conclusion do NOT do business with Monroe Auto Service in Pottsville PA they just give you the runaround.
Great service and I didnt have to spend my entire day. Good prices and knowledgeable techs.
Got an oil change and the staff was suppose to rotate/fill my tires as well. Well my vehicle is newer and has a monitor that tells you how much air is in your tires. My one tire was still low and in the same location as when I had brought it in. The staff should know better.
Always excellent service here; staff is polite and courteous. Usually very prompt as well
Every time I have taken a vehicle to Monroe my vehicles were taken care of very quickly and professionally. The manager is very professional and courteous. I will continue to visit Monroes for my automotive needs.
The guys here are very nice and professional would highly recommend them
My go to place for ALL my oil changes and other services. So quick and convenient. Very reasonable prices and the entire staff (especially Grubby) are always happy to serve 😁
Had a pleasant exp at monro Pottsville location Assistant manager Josh was great help and explained everything to me step by step on replacing my serpentine belt and got my ac blowing cold again
Outstanding it was a one man operation gentalman was great . great service highly recommended 9/30/19 got inspection and emmissions done thank you for your time busy shop
I was very satisfied with our service. They were able to fit us in on the same day I called because I was unable to go anywhere else to get our breaks done. I will tell my friends about Monro. And will call them again if I am in need of their service.
I took my Jeep to Monroe, all places around Pottsville were booked for alignments. They said they could get it in and done before 7PM. Great! No worries I was going to Harrisburg with a friend for dinner. I got a call saying there is going to be a delay that they could begin in the morning and call when done. I found a ride to work next day, that’s fine thank you. I call them around noon, and they inform me their “machines are both down” and they couldn’t do the alignment. The technician also answered the phone and said he could call me when they are fixed. Okay.. I just said okay and picked it up and went to JJ tires instead.. I never got a call and they lied to me. Very dishonest and inefficient. The machines were in working condition and I never got that “they’re working” call. My friends wife had her car dropped off after me, and her alignment was done the next day. If I could rate the customer service I’d give 0/5..
I will be in close contact with corporate because of this Pottsville location. They costs me hundreds of dollars in repairs a day after I took my car in for a simple oil change. The mechanic told me he replaced a stud(which I never asked of him) and in the process disturbed the bearing causing me and my family even more damage to my SUV. I ended up paying $545.00 to get the hub assembly replaced. The manager tried to tell me I asked for a tire rotation (which I never did). This is the most unprofessional experience I have ever had with this company and I would advise anyone to go to another location to get better service. I would recommend the Monro on Frankford ave in Philadelphia.
Very exceptional work ethics. Very professional. Grubby was very kind and explained and showed me the repairs needed for my vehicle. I most certainly and definitely recommend Monro and Grubby in Pottsville
Josh was so helpful and knowledgeable. He explained what he did. I will be going back.
Fast and professional. Best rate around for an oil change.
Speedy & great service. Excellent mechanics, very knowledgeable. Very friendly & personable.
Prices are extremely high and other places do the work for much cheaper. Got the same work done for almost half the price at Kens tire. Monro did my oil change and two weeks after their service my car started smoking because they overflowed my oil tank and destroyed the oil sensors and caused oil to leak all over under the hood of the car. Had to have those replaced and there is still way too much oil in my car. Staff also because irritable and rude when I declined them fixing the other parts needing to be replaced on my ca due to outrageous prices.
I took my 2001 Yukon and today the guy was very nice and helped me out a lot took my car in to take a peek to see what was wrong with it tell me what I needed and only what I needed so I want to say I do appreciate that it’s hard Now in days to find someone that’s honest soon as I got off the phone I told my wife she needed to take her car up there to get brakes the guy said bring it up tomorrow and he’ll get it done for her right away I will go back I thousand times if I need laughed out loud but I hope not
Very good service. fair. no half jobs everything gets done the way it should!!! Rockon money Warren and grubby and terra are great employees
This shop takes great care of both of our cars! Highly recommended.
I have always trusted this location to do good work. Today was not the case. I made this appointment online on 10/11/18 for 10/20/18 at 11AM. I received email confirmation. So on the morning of the 20th, I took my car to the location. I had other things to do, so I dropped off my car. Upon entering the store, I was greeted by manager Walter. I introduced myself, and told him that I had an appointment for PA state inspection, and a full synthetic oil change. He answered in an angry and accusational tone that he could not do it. Because I made an online appointment just two hours ago. I told him I did not, and I have the online confirmation. He went on to tell me that he was short a mechanic, and there were three ahead of me, and it was going to take a long time. I was irritated, but understood. Its unpredictable. So, he reluctantly took my keys and said hed get it done. Three hours later he called me and said I needed front brakes, and quoted a price around $450. I said that if it was needed for inspection, do it. After hanging up, I remembered that the last time took my car for service there it needed brakes. The manager on duty that day showed me the pads and rotors. That day we decided to replace the pads, but not the rotors. So I called back, and spoke to Walter. I told him that I purchased the lifetime breaks last time. He asked me when that was. I did not know off the top of my head. He did look it up eventually, and said the brakes had been replaced in February. This made no sense to me. He said that the brakes were falling apart. How could that be without damage to the rotors? I told him that if that was needed for inspection, go ahead and replace them. So, its now after 2PM after an 11AM appointment. I get a call it was done. I returned to pick it up, and after having explained who I was, and having to tell him which car was mine, I got my car back. Upon first glance, some oily substance was used to remove my inspection sticker, and was left on the window with smears and fingerprints. My keychain was broken, and pieces were missing. Also, I noticed there was no sticker for mileage at the oil change. I drove home, and decided to check the oil. It is dirty. It does not look like it was even changed. But I was charged for it! Now I have to find another place to get it serviced before my trip next week. I am so mad at this.
My services were great and fast grubby was very helpful.
Great bunch of guys fast in and out service and very reasonable prices
Great place. Knowledgeable and very nice people!
I received the best service from Will and grubby. Outstanding service