Great for office and school supplies. Nice discounts during Thanksgiving.
I have gone to this location multiple times in the past year, and while everyone here is great, Vanessa in the print department goes above and beyond every time! She has helped me with countless printing issues, and is always super well-informed and friendly. Give her a promotion!
Staff is generally always helpful and knowledgeable but Mike went above and beyond to help me locate a chair when they didn’t have any left in store.
Staples has what you need for your home office or school needs. Anything and everything to run a small business. Little pricey on some things compared to the big box guy. If you get there as it begins the Back to school sale prices are fantastic. Love the UPS drop off for any Amazon returns. Just drop off postage paid return and wait till its scanned for Amazon to send your refund. Cant be easier.
After checking their Website I saw they carried an item I wanted, so I visited the Store and found the item also purchasing more including Clarence items. The Store was clean and well organized and Employees were friendly.
Went there few days ago to get my battery replaced and it was a pretty cool experience. 1 - thank you staples for bringing my phone back to life 2 - the staff were nice and helpful and 3 - it didn’t cost a lot at all to get it replaced and there was no damages like I was afraid of. Now my phone doesn’t go from 100 to 79 in 10 minutes. I don’t remember their names but thank you staples employees 👍🏻
Went Online to see what time they open. It said nine o’clock So when I got there at 8:55 I Saw on the door that their hours changed to opening at 10 so there’s one negative they should update their online app and the sign also said 9 o’clock for senior citizens or persons of health reasons as of me could come at nine to shop before they opened at 10 well I waited until 915 no one came to the door so I called no one answered the phone they should not post stuff if they’re not going to go through with it very disappointing.
Staff at this store is friendly and helpful. The printing area is well supplied and easy to use. Well stocked, clean store.
I only came in to print some documents, and almost everything worked flawlessly. The only problem I had, was that the copier/printer could not handle Publisher documents. Fortunately, the guy behind the counter said he could open the document on his own computer, so I did get my job printed.Just have patience & be polite; youll be well taken care of.
First associate said he couldnt help me with that when I told him I felt lost looking for an item. I approached an older associate, hoping for better, he looks me dead in the face and calls me sir. Needless to say, Im female. I gave up and left.
Julio helped create a cost effective solution for mailng and packaging an heirloom tray I brought in to send by UPS. He was patient, polite and committed to finding a way for me to safely send my package. He deserves recognition, Staples!!! Thanks again, Julio.
A huge thank you to Matt at the Pottstown store. He took a lot of time to get my insurance papers sent. What a nice guy.
Great prices for school supplies. Everyone was very helpful and polite. CASHIER helped me get the best deals .
Employees in the printing area are always wonderful(felt bad for them today because color printer was down and no other staples were able to get jobs done for their customers picking up by morning). Even when leaving the store are always told to have a nice day or evening. A+ store
I went in to get a piece of paper faxed. They didnt have a self-serve fax machine. There were 2 people at the counter in front of me (both being helped by 1 employee each). After standing in line for 15 minutes without being acknowledged, I walked towards the manager on duty who ignored me and continued his conversation with another employee. I left and will never return to this Staples. I will be calling Corperation for these matters.
Not bad at all, the print center was extra helpful and the staff friendly!
The UPS packing is extremely poor. I told the girl how I wanted it packed and she said it was good the way she did it. The contents were damaged. Going to a real UPS store next time
The usual stuff. I went to buy a router. Unfortunately, they only carry Netgear routers in the store. Very hard sell on the extended warranty. Unless you need office supplies (paper), I would probably go elsewhere.
Had THE BEST cashier, Paige, who was efficient, polite and speedy. I had a better price for ink cartridge pulled up on my cell phone and she happily price matched with the 100% Price match guarantee price. No questions asked! If I could always have her when shopping at my local Staples Id be happy to go more often. Usually I have had horrible, rude, slow and even obnoxious cashiers in past. Making it a challenge to go in the store. But Paige was exactly what I expect out of cashiers everywhere I shop. (she must have been trained by Chick-fil-A, LOL 😂)
Went in to buy a laptop Joe the associate was very helpful and knowledgeable walk me through the whole process and assured me the laptop I bought fit my needs thanks Joe
Just needed to make copies clean store polite staff
As soon as I walked in the door a sales associate was asking me if I needed any help, I thought this customer service was excellent. Awesome job Staples, keep up the great work.
Excellent customer service at the Printing station.
The copy and print center associate seemed very irritated with a few customers that didnt understand how to work the machines. I was able to do things on my own but his overall tone was disturbing
Great, printing was very easy. Everyone was helpful.
Very helpful and knowledgeable. Nice folks too!
Generally, iIve had no ssues with this store. I just spent a few hundred on office supplies and bought some sizeable VISA gift cards for online purchases. One of the cards would not register. I called the number and they said its not a valid card. I called Staples to find out my options and was told with attitude their system would never issue a number if it was not valid and there is nothing they can do. I said Im going to make someones life miserable since I gave Staples my money and didnt get the product as advertised. I was speaking with a manager. Instead of assisting me in verifying my purchase, calling the company issuing the Visa cards or showing any general concern... I was hung up on. True story! - horrible experience - rude - hung up on - told Im in the wrong. Please train management as well as associates on proper customer service at this store. Thank you. Associates are pleasant and helpful .
I found exactly what I was looking for. Couldnt find it at Walmart. Thanks Staples.
Employees always have a smile on their faces and the printing area is always stocked and clean. They always are there to help all you have to do is ask
I got...wait for it...a stapler at Staples and it is top notch!
The staff is knowledgeable and the products are decent.
Nice store, helpful employees, easy to find just what I needed
If you dont want to work in retail, then dont. I would rate you a 5 on rudeness. Needed to ask a question regarding display racks and you would have thought I asked for a ride to mars. I frequent this store and am usually not happy with the staff but today was the worst. I wont be back and will not recommend your store.
This is about the 5th time I went to staples in upland I have to say the people are super rude that work over at the printing station I normally do things myself when I go but I had to print labels for my daughters 4th birthday I didnt know how to load the labels style on the computer the guy said go to file in word and search label while across the room .there was nothing that said label so I needed his help he didnt come help then he started working on something else and I told my mom tell them I need help because it charges you 30 cent a min I was now on 24 dollars trying to figure this out ugh. My mom went to ask for assistance and the guy looked at her and turned his head there was a lady there behind the counter by now she was on the phone she came and helped me and over charged me 2.10 because she didnt know how to print. I have to say this will be my last time ever going to staples and I will never tell anyone to go there. Also I didnt mention the man I am speaking up was there on the other occasions I went and he cant multi-task you always have to wait in the line until he is done with one customer if this person is getting 100 prints its going to be a while to ring another customer out. Thanks but no thanks staples
The staff was very helpful
The staff was very helpful
The customer service at the copy center is horrible.
Best Staples I have been to.
Rude staff go to another store
Do not open on time. Had to wait 25 minutes in the parking lot.
Business for using the fax machine were so busy and difficult to use. 🤔
In and out great help
Very Quick and stocked well
Customer service is great!
Worker was a little harried, these places are always short staffed, he was friendly
How can an office supply store be out of spiral bound notebooks???
Great employees!
Very helpful staff
Needed poster board for a school project.
Its a Staples. What can I say?
Comparable to other Staples locations.
It was great
Sale items out of stock 😔
They help me with the fax machine.
Awesome service
Everything I needed.
Terrific service
Very helpful
STORE IS PERMANENTLY CLOSED!!!!!!!
The service sucks
Good
Hey what you need when you need it.
Friendly clerks.
Ok