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CPR Cell Phone Repair Pottstown
223 Shoemaker Rd Suite 137, Pottstown, PA 19464, United States
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CPR Cell Phone Repair Pottstown
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Te
Review №1

Took care of me in just a few days to order the part. Price was reasonable. I have a Motorola Moto G7 Power phone and the Motorola Website listed them as an Authorized repair shop.

Er
Review №2

Took my Mac Pro to them for repair. They took a look at it and found that it was something they could not do. They are all about Cell phones and tablets. But they were professional and treated me very well. Giving them 4 stars for customer service. If I had problems with my cell or tablet, I would take a cell or tablet to them.

Jo
Review №3

Brought my wifes phone in for a screen repair after the LCD behind the screen broke (screen not cracked).The repair was quite expensive, $325 base price because COVID-19 made things cost more as the store manager told us.He explained that he doesnt like certain cases because they do not have a standoff to protect the screen when falling. He recommended a certain case that he had in stock for $40, because it had a lip to protect the screen. We bought that and the total was $376.We came to pick up the phone right before closing and took it outside to look at it. We realized that the case has even less protection in the case we had on before, therefore not at all what he explained to us. There is no standoff at all, and the screen lays on the ground when face down.The store was closed so we had to wait until Monday.On Monday the store manager said that they do not accept returns on accessories. I explain to him that he misrepresented the accessory and its worse than what we had before, but he wouldnt offer any refund.Between the COVID-19 price hike, the misrepresentation of the phone case, and the refusal to issue a refund, I am very dissatisfied with the customer service here. As far as the screen repair, it seems fine so far. There is glue residue around the edges, so take that for what its worth.$376.

Ch
Review №4

Quick service.Would recommend when you need your phone back quickly.

An
Review №5

I was a first time customer and a walk in. Great customer service, they took care of my need and saved me some money. Great company, I highly recommend.

Ke
Review №6

Brought in my (very) heavily damaged iPhone Se in to CPR to see if anything could be salvaged and transferred to my newer iPhone 7. The screen was hanging by a wire and blacked out but still playing Pandora in the car, incredibly enough.I’m the dude that forgets his Apple login, password and never backs anything up - really thought I was done for. Guys at the T-Mobile store said nothing could be done to transfer my phone numbers, pictures and other data to the new phone. Pretty awesome that they suggested this place (CPR) because when I got there, they attached a temporary screen to the old unit, and backed up everything, then transferred it to the new phone. Like nothing ever happened! It was all there! So grateful that they stayed open later to accommodate my needs and provided excellent customer service in the process. I definitely recommend them!Ps. Ask for Zeus, the store mascot.

Bo
Review №7

They fixed my daughters PS4 that wasnt working properly. Needed cleaned and a new Blu-ray driver something. Did a great job. It took 2-3 weeks. If less time i would have given 5 stars.

Ja
Review №8

I went in to get my phone screen fixed and he refused to do it. He said my phone was bent like somebody used their own hands and bent it was what he said. My phone was never bent l left out the store staring at my phone for 20 minutes trying to see wear it was bent. I think he just didn’t wanna do it. He said that if he put I new screen on, it will eventually break again on its own because it’s bent. (The phone is not bent) but I asked him what if I wanted to take my chances and still get it fixed, he still refused....

Ky
Review №9

Really quick and nice service. I am super happy to have my phone screen fixed.

Mi
Review №10

Absolutely perfect experience here! I had totally smashed my phone screen and FIVE other well-known businesses had been useless in helping me. It was my lucky day when I found CPR. They had the replacement screen in stock, were able to do it same day without an appointment and in less than an hour, I was back in business. I highly recommend CPR.

He
Review №11

The repair tech Kenny is knowledgeable and very nice. He fixed cracked screens on two of our families devices. If your kids are as hard on their devices as mine you will want to take them here. Prices are fair but the customer service is what makes this place better than the rest!

L.
Review №12

I searched for local stores and specifically stores unaffected by the quarantine. I decided I wanted to visit this place for my iPhone repair as soon as I made the phone call. The tech that answered the phone was so polite and helpful and answered all my questions. I needed my screen replaced and needed the battery serviced on my iPhone 7. He had the work done in under an hour and the phone looks (and functions) like its brand new. The price was very reasonable and comes with a warranty, I feel it was worth every penny. The store was very clean and I felt welcome and respected as a customer. Ill definitely be back.

Ra
Review №13

They don’t do a good job at repair and they give multiple different prices to different people meaning if your black they up charge you... will be reporting to the BBB.. DONT GET TYOUR REPAIRS FIXED HERE!!!!

La
Review №14

I was in and out within 30 minutes with a new battery. The gentleman that replaced it was very efficient and nice. It was a great experience.

Ke
Review №15

Beyond spectacular. Oh, let me check it under the microscope...REALLY?...and updates...appears to be taking power, waiting to see the battery level increase...and expertise...no, we cant use pressurized air to clean, because it can force particles into the system. Got my phone back, restored to functional, and super-reasonable price. This level of service is a real rarity these days, unfortunately, and, CPR is the more valuable for that. Am I clear? Couldnt be better...well, if they offered chair massage while you wait...

Ha
Review №16

Took our $50 deposit, spent several days doing everything we already tried that we TOLD THEM that we had already tried, told us to come pick the phone back up. Absolutely dreadful.

Me
Review №17

I took my sons xbox in over almost 3 weeks ago. I was told it would be done in 2 weeks and that i would hear from them with in one week to tell me what was wrong with it. I called at 2 weeks left 2 voice mails with a brief message and a return number never heard anything back. So now at almost 3 weeks I call again. Finally someone answered and I asked what was going on with system they asked me to hold on then hung up. So i thought okay thay was accidental called back no answer left a voicemail no return call again. So i decided to go in person and see what was going on. I go in and the person working says ohh your system is done its been do e since Monday. I said Monday why was i not given a phone call? He said because it came in late Monday. Mind you its THURSDAY!!! Xbox is fixed and sat for 4 days fixed i would have never known if i didnt go in person. Will never go again for a repair !!

Mi
Review №18

The gentleman who took care of us was extremely helpful and informative. He repaired my son’s iPhone 8 Plus faster then expected. Thanks for making the experience painless.

Jo
Review №19

I would give 6 stars if it let me! I was in the area visiting family this morning and randomly drove past here, it was their grand opening and me who always cracks their iPhone screen happened to be their first phone repair. You would think this place has been opened for 10 years with the exceptional service and professionalism I received. The place is beautiful inside and the staff was great. Highly recommend! A++++

Br
Review №20

Great Experience! They repaired my cracked screen in an hour. Looks like brand new and the best price anywhere.

Po
Review №21

It’s 185 bucks to repair your screen

Ka
Review №22

I could not ask for better service! I was a walk-in with an older iPhone that I was afraid I was going to have to replace. Corey knew right away it was a pretty simple fix (for him not me). He fixed it at a very reasonable price and I was on my way in under 30 minutes. I would highly recommend CPR Cell Phone Repair!

Kr
Review №23

Had a nice bleed on the screen after a hefty drop. Called them to get a quote. The quote was completely reasonable. They said the amount of time it should take to have it fixed. I took the phone over and dropped it off. They fixed the phone in the amount of time they said and for the exact amount quoted. I am extremely happy and would definitely recommend them.

Er
Review №24

Fantastic service at a very reasonable price. Was able to diagnosis the cause of my issue immediately and had the phone fixed in under a half hour. For those of us holding on to older smartphones because we are cheap this is the place to go to avoid sinking hundreds of dollars on a new phone.

Jo
Review №25

Your tech guy was awsome answered all my questions. Price was great. I will use this store again and tell my friends. Thanks

Sc
Review №26

My IPhone 6 sound issue was resolved in a speedy manner and I wasn’t charged for the service.Note: Even the Apple store didn’t resolve my problem (and I waited hours there to get help).So I highly recommend CPR Cell phone repair to others as my visit to both the Pottstown and St Petersburg Fl were rewarding visits.

To
Review №27

Took my iPhone 7 in this afternoon for a repair. It took less than 5 minutes to diagnose the problem and fix it. The technician was extremely helpful, friendly, cordial, and knowledgeable. I will recommend this business to my friends and family.

Al
Review №28

I was unable to get my under warranty replacement screen protectors from Zagg online because they were out of stock. So they listed this shop to handle warranty items. The store is convenient to my other shopping. The personnel I dealt with took care of my needs for replacement screen covers for 2 of my phones.He was pleasant had them done in no time. Would definitely use their service again.

Ch
Review №29

I had a cracked screen and my insurance sent me here to get it replaced. The staff was great and had it finished in less time then they initially quoted. I was on a tight time table and they were more than accomodating. I will use them again but hopefully not for another broken screen!

Ja
Review №30

Both men that helped me today were extremely helpful and honest! Pricing was totally reasonable and it will definitely be my go to place for any type of electronic repair I need in the future. Thank you so much for fixing my phone that I couldnt even get the screen to turn on, and it only took an hour!! Youre amazing and impressive!

Dw
Review №31

Great experience at CPR,. Cory (??) was very knowledgeable and professional. Walked in with a shattered iPhone 7 screen that was replaced in less than 30 minutes and gave me a good deal to replace out a damaged battery. Highly recommend stopping over there !!Thanks

Lo
Review №32

My phone was run over by a car. I took it to CPR on Shoemaker Rd in Pottstown. I walked in and held my phone up stating can you fix this? Corey said not only could they fix it but I could get it back the same night. The price was good and the service exceptional. Tank you CPR.

Sc
Review №33

I had an iPhone issue. These guys were professional, fast and were able to answer my questions. Price quoted was the price charged. Knowledgeable, friendly people that I enjoyed when I was there.

St
Review №34

Excellent friendly service! Fixed my phone in 20 mins! Highly recommend these guys!

He
Review №35

It is very hard to find a reputable cell phone repair shop. Very professional and knowledgeable staff. I will refer them to friends and family! I thought my Samsung tablet needed a new battery (they diagnosed the problem, offered a solution and fixed the problem)! Im very happy!

Ia
Review №36

Good work quick and knowledgeable. Got my screen replaced in 45 mins. I have a small pick spot on my screen which is less than mildly annoying, but for the price it’s hard to actually complain.

Ka
Review №37

Great experience!! Fixed the speaker issue 100%!! Saved alot of money not replacing the phone and alleviated much stress. Employee was very friendly and knowledgeable.

Sa
Review №38

I went in on a Wednesday to get my galaxy s9 screen repaired. They had told me I could get it replaced when I got my tax return that Friday but unfortunately, they only had the black color in stock. I didnt have the money to Express ship the purple color so I figured Id just switch it up to black and live with it. On Friday I returned and handed over my phone to be fixed and they were so kind, they express shipped the color of my choice without any charge to me as a total surprise. The staff is very well educated on phone repair and the price was perfect for what I needed. They had quoted me an hour wait for the phone and ended up only taking 45 minutes to get it done perfectly. I am so grateful. If you ever need your phone fixed, this is the place to go!

st
Review №39

I had to switch to an old iphone 8 plus from my iPhone x when my speaker up top got so hard to hear out. I got quotes from best buy, Apple, staples, and at and t ranging from 2-400. My dude Ben looked at it and said probably just gotta clean it. Bro, he had it good as new in 20 minutes. I was so impressed by the quick turn around and his honesty(by telling me it needed cleaned and not a new speaker) I tried to buy a screen protector to throw them some more money. My mans says my old protector had a warranty and swapped it out for me. I referred him to my dad who had the same problem and a messed up screen. He had his phone good as new in an hour. Ben deserves a raise and this place deserves 10 stars. I break my phones like I break hearts and they got all my business and Im referring them to everyone from now on

Ke
Review №40

So my iPhone 8 Plus gps would not work at all. I had made an appointment with Apple, went into the store and they told me the phone is out of warranty and their is nothing they can do. They didn’t even look at my phone!I left and contacted CPR, they were so nice and told me to come right in, I walk in explain my issue and they just said” let’s just reset network settings and see what it does.” That fixed it! Didn’t cost me any money and they refused to charge me since they said they didn’t technically do anything.I will highly recommend them to all of my friends and family and I appreciate the honesty. Thank you CPR Pottstown!

Tr
Review №41

Quick and expert repair at a reasonable price. Cant beat that!

Ka
Review №42

So quick (an hour for screen, battery, home button and charging port🙌🏻) and thorough and my phone functions so much better then before! And best price I’ve had for a iPhone repair

Na
Review №43

Absolutely great service and customer service was great. My iPhone screen looks as if I brought a new phone. I’m happy about that.

Br
Review №44

Was told it would take about 2 hours for my screen replacement on my note9 and he had it done in less than 45 minutes! Quick and painless

Ky
Review №45

Excellent and top-notch customer service and very knowledgeable and professional highly recommend and look forward to doing business with them again!

Ra
Review №46

A wonderful combination of excellent technical knowledge coupled with superb customer service skills!Highly recommended!!!

Br
Review №47

Diagnosed and repaired my Ipad in less than a day for less than $25.00. Apple wanted to charge me over $300!!!. This is how business should be. Customer first with excellent customer service.

Jo
Review №48

Did an awesome job repairing my S9+ screen. Very polite and professional.

MA
Review №49

Good price good service and friendly staff

Ri
Review №50

Fast and well done. Super nice sales associate

Ra
Review №51

These guys are awesome honest and helpful and in one minute corrected my ipod ciassic which was in a setting I have never used in 15 years. No charge. I recommend them for all electronic problems. Thanks Corey

ni
Review №52

They were very nice and very fast and reasonable.

Ma
Review №53

Awesome customer service! so much easier than going through the zagg website for a warrantee replacement screen cover. Zeus is a cutie too!

Pa
Review №54

Excellent, fast service. Highly recommended.

Ni
Review №55

This place is the greatest, I didnt think my phone could be fixed. They got it working for me and got me set up with a great case and screen protector for a great price.

Ca
Review №56

Friendly service, honest and reasonably priced repair of a Samsung galaxy 9 plus, done in a couple hours too!

Le
Review №57

Great service. Replaced screen protector on phone. Friendly, helpful staff

Ke
Review №58

CPR handled my iPhone repair quickly and efficiently. I recommend utilizing them for any issues as I will in the future if needed.

Ri
Review №59

I Took my phone to CPR Pottstown after i dropped it and thought i lost all my pictures and contacts, They has me in and out in about 45 Minutes. The staff is very accommodating and very upfront with cost of repairs.

Le
Review №60

Great guys here and do a great job with fast and convenient services check em out for sure!

Sa
Review №61

Fast and professional! Very happy with my experience there.

Ed
Review №62

Made an appointment mid morning to fix a cracked iPad screen and was finished by mid afternoon the same day

Jo
Review №63

Amazing job. Great customer service love it will be back.

ki
Review №64

A very great place the guy who work with me was fast and a good price and tell the truth will be good back if need but I hope not he fixed and iPhone and iPad thank u 😊😊😊

Ro
Review №65

Prompt, cordial, fast, efficient, thorough, and professional. Great experience. Recommended.

Jo
Review №66

Awesome business! They have helped us with used device purchases! Thank you.

K
Review №67

My SD card was stuck inside my new phone. They got it out without any damage

Jo
Review №68

Excellent service, prompt and friendly. Very fair price.

Ly
Review №69

Quick, friendly and affordable!

Ja
Review №70

Guys know there stuff, Great Place.

Tu
Review №71

Corey has been very helpful and their team always solves my problems! Thank you

De
Review №72

They are the best took laptop to get repair was going to throw it away they not only fixed it but upgraded it.

St
Review №73

Phone was broken going in, it was fixed and protected coming out

Re
Review №74

Not for repairs!

ch
Review №75

Quick

Information
29 Photos
75 Comments
4.8 Rating
  • Address:223 Shoemaker Rd Suite 137, Pottstown, PA 19464, United States
  • Site:https://cellphonerepair.com/pottstown-pa/
  • Phone:+1 610-412-9822
Categories
  • Mobile phone repair shop
  • Computer repair service
  • Computer store
  • Electronic parts supplier
  • Electronics repair shop
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:9:30AM–5PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:Closed
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