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Columbia Factory Store
18 W Lightcap Rd Suite 601, Pottstown, PA 19464, United States
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Columbia Factory Store
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Fr
Review №1

Decent size store with good variety of Columbia items and available staff for any assistance. Do note that like many outlet stores, these are not your standard Columbia items but rather models made specifically for outlet stores. You can’t find many of the things available on the Columbia website.

Be
Review №2

Nice selection of shoes & clothing, friendly staff and pretty good prices I thought.

Sh
Review №3

Great aesthetics with helpful employees. Lots of options as well.

Wi
Review №4

Always a great place to find a few cheap fleece jackets or rain jackets. Always good sales and easy to find items and checkout.4 stars as after 10 trips here Ive never had anyone welcome me to store or ask if I need assistance. Not a big deal, but minus 1 star.

Da
Review №5

Got a great deal on a light rain jacket.

Mi
Review №6

Great clothing for the cold weather

Li
Review №7

You can find some great quality merchandise for good prices especially on the clearance racks.

Li
Review №8

Today I had the worst shopping experience ever in this store!!!When I spent almost half an hour trying and selected 6 items in the store . Upon checking out, the cashier Justin said this to me all of a sudden ”You can leave, Im not selling these to you”. I was in such a good mood and thought he was joking, and smiled to him “I am sorry, what?” Then he replied to me with an unbearable attitude, Im serious, you know what you are doing, I know what you are doing, this is a private company, you have to leave now, or I will call the police. It turned out he was accusing me of being a bulk buyer and he was saying that Columbia have a policy regarding bulk buyer and not allowing to buy more than 5+ on the same styles or something. The funny thing was the SIX ITEMS, yes you are seeing it right only SIX ITEMS, are mostly in different styles and I bought them for friends and family just for the coming winter. He didn’t even look at the items.I was a bit upset and thinking it is just an excuse, so I asked for the specific policy clause. He wouldn’t explain that and told me to call customer service, so I called. While I was waiting on an customer agent on the phone, he came and said “Leave now, or I will call the police.”, then he CALLED THE POLICE ON ME while I am on the phone with customer service. As an Asian female minority by myself, I was frightened and confused at the same time. Police came, heard both sides and saying it was his first time hearing about this bulk buyer policy thing, there might be some misunderstanding.Then he tried to calm me down, but I already burst into tears. They called the police on me for nothing, I felt so wronged and ridiculed for no reason. When I was asking for an explanation “Why didn’t you tell me at the first place while I am selecting them.”I remembered so vividly this “gentleman” Justin responded “That’s because you are wasting my time, so I let you waste your time ”. Completely no logic nonsense, nothing but hostile.Finally, another staff came in between us and tried to defuse the situation, she checked me out and guess what, the total amount is $315!!!!!!! I guess this store doesn’t welcome any people to buy for more than $300, otherwise you will be labeled as bulk buyer, and being treated differently. But the “policy” is so strict at the first place, why checking me out later, I feel so bad they broke the “unwritten policy” for me. After calming down, I felt like they must mistaken me with some other person. If so, it would be worse, and unacceptable as it is discrimination at least towards certain appearance of people.Yes I called the customer service afterwards, and guess what, the customer service gentlemen at the phone are not aware of the so called the bulk buyer policy. Who’s lying?This is the third time I went to this store and also the last time!!! I feel so insulted and will file a complaint to Columbia the company.

Ma
Review №9

Had nice stuff to buy but it was cash only and I dont carry cash so they lost on about 200.00 from me.

Ji
Review №10

Everything is on sale, but I think their quality is slipping.

Jo
Review №11

My number 2 store to shop.

Ra
Review №12

Love their stuff and the deals.

Ti
Review №13

Good deals and friendly service.

Ri
Review №14

Good deals, friendly staff, clean store. Fully stocked.

Ha
Review №15

Best hiking cloth and shoes at great discounted price.

Co
Review №16

If you go on the right day, you can get some amazing deals at this outlet. Between sales and coupons, I grabbed a hoodie for under $5 last week.Plus, the staff is really friendly and willing to help you look for sizes in the back. The one time they couldnt find it, they helped me buy it online while still getting all the outlets discounts.

Pe
Review №17

Great deals. If you like fishing shirts especially with long sleeves now is the time to purchase. They are 40 percent off and you get a coupon for 10$ off your purchase in July. All said and done I bought 3 columbia fishing shirts vented for 68$.

A
Review №18

Great store and value. Sometimes hit or miss for specific items but good inventory present. Staff regularly tries to qualify you for highest possible discount.

Se
Review №19

Always good prices in this store

Sh
Review №20

Friendly helpful staff

Sa
Review №21

There are deals always and the prices are unbeatable for such a great winter store. Place is neat. Wish there are more people to help in the store.

De
Review №22

Nice store and some great deals were found on my last visit. I will definitely be back in a few weeks to stock up on fall & winter gear.

Ma
Review №23

I have always gotten great deals here. I even got a 20 dollars off certificate to use on my next time shopping there. They had alot of variety and variety of sizes up to 2xl for men. Friendly, courteous staff

de
Review №24

Love this outlet store. Good prices, good variety of items. Some great sales

Ch
Review №25

Good selection and good prices

Sa
Review №26

There are always good deals to be found here. I was able to get fleece pants for my Iceland trip and a nice vest for very good prices

Ro
Review №27

Nice sporting kind of clothing. Very nice quality. Certain clothes like jackets are expensive but it is worth it.

Sa
Review №28

Great stuff, competitive prices

Ja
Review №29

Nice clean great deals great customer service

Da
Review №30

My favorite time of the year 2 buy winter items ...they frequently have a 60% off deals

Ni
Review №31

Located inside the Premium Outlets its a nice Columbia store. Always helpful staff, great selection, good sales, ample parking, easy to find.

Je
Review №32

I particularly love shopping at the outlets they are starting to carry more plus size women’s clothing which is great for hiking and camping trips.

D
Review №33

A typical Columbia outlet store. Especially good deals on clearance merchandise and no sales tax on clothes in Pennsylvania.

Je
Review №34

I love the clearance racks, it is hit or miss but worth checking out. Better quality than the retail stores.

Ke
Review №35

Unbelievable. Asked the lady to check if theres a xs size and she didnt even check and said no. 5 minutes later asked same question to a male worker instead. I will check the back and theres the size we want. This store needs to fire some lazy as workers. Drove a while hour here not to hear a no without checking.

J
Review №36

Will definitely be back for all my outdoor clothing

Li
Review №37

Completely impressed with the professionalism of the staff in this store! They were friendly, informative, and working hard! An absolute pleasure to shop here!

Da
Review №38

Great selection and very friendly associates. Prices are very good too.

Jo
Review №39

Love love love Columbia. Great deals. Clothing is Soooo comfortable.

da
Review №40

Good prices

Mu
Review №41

Sales are getting better the closer to hoildays

Ja
Review №42

I love the quality of merchandise this store stocks. Unfortunately they dont carry some items in my size, 3X shirts, shoes my size (14) can be ordered online (not all styles).

Ro
Review №43

This is by far the best place to pick any Columbia gear. The prices are great and I never had any trouble finding something in mynsize.

Ca
Review №44

Great quality, can be pricey but sales.

Pa
Review №45

Good stuff. Outlet is nice.

Ro
Review №46

If you like Columbia sportwear youll enjoy this outlet.

Ma
Review №47

The selection is great and the staff is incredible and loves the product. I had a warranty question regarding a jacket and Justin went above and beyond to help resolve the issue.

Je
Review №48

Great deals got a $30 shirt for less then $8 thanks!

Li
Review №49

Love the products but prices are too high

Ni
Review №50

Great store. Well stocked.

La
Review №51

Great deals!

tv
Review №52

Great sales on normally expensive Columbia clothing. Wish it has a more mens small sizes.

Te
Review №53

Great selection, Great prices

Te
Review №54

Great deals and large selection

fe
Review №55

Good clothing at great prices.

Tr
Review №56

Love this outlet. Awesome.

Bh
Review №57

Great place for buying reliable clothing

Ma
Review №58

Awesome sales

St
Review №59

Always kind and courteous staff.

sh
Review №60

Awesome and near Costco parking lot

R
Review №61

Good prices and nice outerwear.

Vi
Review №62

Good product for outdoor activity.

Jo
Review №63

Great store, awesome selections, and helpful staff

Jo
Review №64

Great clothes with great prices!

Th
Review №65

Good deals

Jo
Review №66

Great deal, helpful staffs.

Ja
Review №67

Love the stuff here, staff is friendly

de
Review №68

Great discount and product.

Pa
Review №69

Nice outdoor clothing

ch
Review №70

Always good deals

Na
Review №71

Not so good prices as before

Pa
Review №72

Got 2 jackets for $80!!

ta
Review №73

Great prices

Cr
Review №74

Good prices

Jo
Review №75

Very good experience

Ar
Review №76

Too expensive

Ke
Review №77

Real outlet deals

St
Review №78

Kinda pricey

ch
Review №79

Over priced

Je
Review №80

Outlet store

Ál
Review №81

The same clothes as always, they could innovate

Sa
Review №82

I love this store. I love the attention and the clothes is incredible

이성
Review №83

There are many inexpensive and stylish clothes

Ha
Review №84

My favorite discount store in the USA

Ve
Review №85

Very tidy

Lu
Review №86

Excellent

to
Review №87

Good discounts and affordable prices

紀馬
Review №88

Buy well

Information
21 Photos
88 Comments
4.4 Rating
  • Address:18 W Lightcap Rd Suite 601, Pottstown, PA 19464, United States
  • Site:https://stores.columbia.com/pottstown-factory-store
  • Phone:+1 610-326-8482
Categories
  • Clothing store
  • Outdoor clothing and equipment shop
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:6AM–9PM
  • Friday:11AM–8PM
  • Saturday:11AM–7PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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