I had searched so many dealerships. After numerous attempts and disappointments, One Saturday afternoon I decided to drop in after seeing a Beautiful car that caught my eye on 3rd party websites and also from the John Kennedy website itself. I am so glad that I was patient and also was able to weed out the people who did everything from change the price to out right lie about things or was not so nice at Other dealerships. Dealing with Brad and Tom at John Kennedy in Pottstown, PA, was a pure delight. I highly recommend starting your auto search there for satisfaction. Cant wait to have friends and family go there for a delightful experience as well. Thank You BOTH Tom and Brad for being AWESOME!My Beauty Here... Truly is a HeartBreaker! ;) 2011 Dodge Charger R/T

I have been dealing with the salesman Mark Mingle for 9 years. I have lead 3 Mazdas from him. Hes excellent, and very helpful. Today I purchased my lease and dealt with Rob McCoy in Mazda financing. I also worked with Shelby. The were very friendly, helpful, and knowledgeable. Im going to be a John Kennedy customer for life, I believe because of the outstanding and top notch service Ive received in the past and continue to receive!!!! If you want outstanding service and a great car for your money, head to John Kennedy Ford/Mazda of POTTSTOWN!!!!!!

Eric was extremely helpful and easy to deal with. He helped me transition from one lease to another when other dealerships were making it difficult. I cant say enough good things about Eric and the rest of the team at John Kennedy Ford Pottstown. I will be returning there for future business and highly advising all friends and family to check them out as well.

We just bought a car from Joe and it was a great experience! We were greeted in the parking lot right away and from there the process was very quick! Joe was very honest and down to earth and made buying a car super easy!

I called this morning because my boyfriend was interested in a car and spoke to Mark. I told him we would be coming from over and hour away to come look at it, he said no problem it’s still available and he’d make sure it would be there. Well I show up and he said “you’re not going to believe this someone just bought the car, I pulled it on the side so you could look at it but my coworker had someone who wanted to see it” I was in tears because JUST OUR LUCK I was beyond mad and upset. He said “first come first serve” I mean I was technically first because I called right when they opened this morning at 9:10 and asked if it was available & told him we were coming to see it? When you walk in the have a tv screen with customers names, appointment times, and the car they’re interested in looking at. So I technically made an appointment to see it but that didn’t “count”. He said he “couldn’t find my number to call me back and let me know.” Yes we showed up a few minutes late due to having to get gas etc but the couple had to have been there for a while if they were just about to leave with the car. After he knew we were coming from 1hr & 15 minutes away!!! He said they have the same car just a different color but my boyfriend wanted that specific color. I had actually found the color car we wanted at a different dealership but read the reviews for this place and thought this would be a good place to give our business to. Guess I was wrong... so we ended up going somewhere else. Maybe they should get gas cards to give out to customers like myself for wasting our time with fake promises. Mark was a nice person to talk to but overall I do not think that the experience was professional in terms of standards.

Best experience to date. After a long week of hell with other large unprofessional dealerships, going to John Kennedy was heaven sent! We couldnt be more appreciative for the service we received. Nick and his entire team were awesome! They made this buying experience quick, smooth and so easy it felt unrealistic. If we could give this team a million stars we would! If you want to be treated like a king or queen go see this team! They are the best of the best!

Ive been taking my truck here for years now. Jim in the service department is exceptional, and goes above and beyond for customers. Brought my truck in recently for service and it needed extensive repairs. We were days away from a family trip that would have been impacted if my truck was still in the shop. Jim overnighted the parts, moved some things around, and got me on the schedule asap, and then delivered. Couldnt have been happier it all worked out. This is the type of experience that will keep me coming back.

Over the topWorked with truly a Unique Sales Individual Brad informative, knowledgeable and so very patient with me and family couldn’t do enoughTom The Finance Man wrapped up our sweet F-150 deal getting us approvedThen theirs John Lock the deal ManGo thru financial documents, warranty on vehicle, what and when vehicle should come in for care Everything an Anything John finalizedBack Again Brad Now all Around ManGas truck up, plates, tutorial on options in F-150 and slice of tomato pieBRAVO KENNEDY AUTO POTTSTOWN

I went to buy a car in Good Faith. The car runs nice, but the Engine Light is ON. They also owe me a spare Key, has been promised since purchasing. (May) I can’t get a response from my Salesman (Nick Kern) nor the Sales Manager (John Armstrong). I can Not and will Not recommend this Dealership!

John Kennedy Ford of Pottstown’s Dealership has a hard working Honest Sales team. The experience I had with my New Truck purchase was nothing short of Blessed! The Sales Team worked so hard to make my Dream purchase happen! Special Thanks to John Armstrong, Nick and Brad! These three salesmen put my needs before their own! My father worked at Ford Motor Company so have always owned Fords. I look forward to further expand this relationship in the service department, as I have read many positive reviews! Thanks again, Rachel B.

Bought a truck off of Eric the whole experience was great. They did not push me and let me work at my own pace on what I want to do everything went really smooth with the deal. I will be back to do more business with them in the future

This dealership is by far one of the worst dealerships Ive ever encountered. I went to look at a car there in Feb 2021. I liked the car and was told that everything was fine with the car and that the car was in good condition. I purchased the car March 17, 2021. Today is now May 9, 2021. I havent even had the car 2 full months yet & have had nothing but problems with the car. First issue, there was a scratch on the car and I was told that paint would be ordered to fix that issue. I had to call several times because of course they didnt order the paint like they said they did. I didnt receive the paint until April 20, 2021 which is over a month after I purchased the car. I then started having problems with the car starting. The car is a push to start. I called to inform them of this issue & I was told that there was nothing that can be done because the car is not from Ford. Which makes no sense to me because I purchased the car from them so they should be the ones to fix any issues. Today 5/9/2021 the car wont start at all. I havent even had the car a full 2 months. If I could leave 0 stars I would. If you prefer a dealership that actually cares about their customers do not shop at this dealership!

Service manager is great which is the best part of the service department. The whole staff is super friendly and make you feel like part of the John Kennedy Family.

I am updating my review of John Kennedy Ford to reflect the exemplary service I received from Brenden in their Customer Care department.After voicing some concerns over a disappointing experience in the service department, Brenden and his team did everything they could to rectify the situation. He took charge of the issue at hand and we were able to hash everything out in a courteous manner. Through the process, he was communicative and clearly went out of his way to make everything right in every way he could. Thanks Brenden, your professionalism was top notch.

Perfect place to bring your laptop or cellphone charger to work while you wait.

We just bought a car here from Rick and we had a wonderful experience. He was a good listener as to what we wanted and didn’t want, he brought in vehicles from other dealerships for us to try, and they found lots of discounts for us. They offered to help us figure out all the gadgets before and after we purchased the car. We use their service department and they employees there have always been helpful and super informative. All in all, best car buying experience my husband and I have ever had!

Buying my mustang was made easy by the team here. It was a happy and soothing experience, highly recommend.Ask for Rick when you get there.

I recently leased a 2021 Escape at John Kennedy Pottstown. The sales manager, John Armstrong, was very accommodating. I will recommend this dealership to my friends and family.

Jon Taylor in the Ford Service Center went above and beyond when I needed an extra hand getting my truck in for service this past weekend. He made what might have been a lot of work into an easy and very pleasant experience. I got everything I needed and it was communicated fully and done quickly. I will definitely be a repeat customer, thank you Jon!

Our experience with the service department at John Kennedy has been great. Jon was especially interactive and helpful as we had financial issues with funding from our insurance company. He was persistent with the insurance company about fairly compensating us for the damage to our vehicle. He was highly communicative with us so we knew the status of the work on our vehicle and the situation with the insurance folks. His team members, Jim and Chuck were also helpful in the process.We ALWAYS use John Kennedy for our regular service on our vehicle. Thanks to all of you for your help on this recent repair!!!

Super service. Great people.

Update on truck I purchased. Took the truck to be looked over by my garage I deal with and find out they passed inspection when it should of failed with the major issue found in which myself or someone could of gotten seriously injured. Now I own a truck I cant even drive right now..Still waiting on a reply back from the manager. This problem needs to be fixed ASAP

I bought my car from John Kennedy in September and it was used and unfortunately had a problem. The service team at Ford service has been nothing but helpful in correcting the problem with my car and keeping me updated multiple times a day. Specifically two men who I dealt with were Jim and Brendan. Brendan helped me the day my car went in and was nothing short of helpful and courteous. Jim contacted me as well and Was kind and reassured me he was on my side helping to get the problem fixed and diagnosed and got his team right on it. I also spoke to a gentleman today while calling in named Jon in service who was helpful as well and very nice! This was a five star job at the least!

I have bought two used cars at this location from John Armstrong and I have had an AMAZING experience both times! He is a pleasure to do business with and I recommend him to all my friends and family! Great deals and great service

I can not say enough great things about this dealership. Eric Pyne was simply wonderful to work with. We have never had such a great experience buying a car. We will be back to continue our car purchases!Also, the finance manger was amazing! Thank you again!!!

I want to give a shout out to John and Branden for making me feel comfortable knowing that my car is in good hands thank you guys

Ive been doing business with John Kennedy Ford since 2014. As we all know, its the service after the sale that matters. Ive NEVER been disappointed. Recently, my service rep, Jonathan Taylor once again came through. I invested in a 3rd party Ford Warranty contract. MY car had a leak in a part that would have cost me more than $900 + labor. Initially the warranty company said they would pay $175 only leaving me a huge bill. Jon went above and beyond. I ended up only paying a $100 deductible. Jon is awesome. Id start any customer service organization with Jon and people like him! John Kennedy Ford is GREAT! 5 STARS!!

Started off good experience then ran into several issues.Good part and grateful for:They were first people to finally diagnostic that I had a bad transmission. They worked with me on getting a rental and covered what insurance didnt pay them. And that Im seriously grateful for.Now BAD partFinally get transmission in and they calll and tell me engine light is on for o2 sensory. They quote me 375 and I take it somewhere cheaper to be done. Mechanic at other places shows me it was bent and said it was done when putting transmission in. Also showed couple other mechanic the part ant they conform putting in transmission work caused the bend. Then fri a week of driving the truck it wont start. Call AAA out and he says starter and ground wire was loose. The starter is connected to transmission He temporarily fixes it but needed to take it to get truly fixxed. Sat morning bring the part of 02 in and tell the dealership about the loose parts. They tell me they didnt do anything to 02 that it was miles that make the thick metal bend. Also if you google it says stainless metal on o2 sensory cant just bend from miles. The starter they tell me that I just need a new one without looking at the old one. They (service manager Brandon) throws that they covered part of rental in my face. I confirmed with several mechanics with both these issues and they all point to dealership. I would also like to inform the starter was able to be unscrewed by bare fingers just to show how loose it was. They even agrued with one of my mechanics when called. I refused to even talk to the service manager at this point for everything he said today.So yes Im grateful for helping me replace my transmission and helping me through insurance process and use of rental. But dealing with after affects and dishing out more money to fix issues they caused and wont even man up to it really pisses me off. So if you go prepare for a possible mess they wont fuss up too.

John Armstrong was amazing to work with during the entire buying process. He treated us with respected and helped us get the truck we wanted. We will be returning to buy our next vehicle from John.

This was my first time at John Kennedy Ford service. The customer service is awesome especially John. Everyone is very friendly. They explain all services to you, which I greatly appreciate. I’ll be a returning customer. Thank you.

Take your car or truck here for service.Their customer service is bar none, and their mechanics are wonderful. I have had a great experience with this particular Kennedy dealership.My family have all purchased vehicles from here aswell, since I was a kid.I took my truck to another specific Ford kennedy nearby for repairs - however they were not as prompt in discussing with you the issues with your vehicle, or would down right ignore my calls, without return for at most 2 days. It seems reasonable to some, but to those that appreciate good customer service, and prompt responses, then go here to the Pottstown john kennedy Ford. Great people, great mechanics, great service.

Pre-ordered a Bronco Sport through JK Ford and had a great experience. They did a great a job keeping me updated as it was scheduled, built and shipped. Financing process was quick and easy and everyone I dealt with was friendly and courteous. Shout out to Dave for making the process so easy!

I waited over a month before posting a review. I gave them every opportunity to help fix my problem but they simply do not care in my opinion. I bought a new truck for over $50,000. They told me I could pick it up the next day because it had to get detailed. Not sure what exactly they did because when I picked it up it has stickers and sticker resin still and the hub caps where on the back seat! Then the finance guy handed me my license plate to put on myself. I then had problems with my reading body which took 4 phone calls over 4 days to resolve. Actually still now having same issue. I spoke to my sales person He told me to bring it back to have the hub caps put on and properly detailed. When I came to pick it up they could not find my jets and I was there over half an hour! .....now comes the best part. They messed up my address when submitting to ford credit. Now I do not get bills. I called John Kennedy ford as well as Ford credit many many times and now 45 days later I still can have no bills and can not set up automatic payments. I even talked to one of the managers twice. I refuse to keep calling asking to pay my bill. They will not even give me a payments address. I like the truck minus the reading body issue, but too me they make it very clear that they do not care about their customers at all once they make a sale.After more than 45 days the general manager reached out and within a day fixed the payment issue. He then offered a service credit. I do not think this hole thing equates to avg service so I can not go to three stars bit he did earn one star back in my review.

Today was a Great Day. My wife and I drove from DE to John Kennedy Ford in Pottstown to look at and possibly purchase a used pick-up truck. Joesph Lutz one of the sales consultants waited on us. His professionalism, experience and care for our best needs is why we were able to drive off the property with the truck we liked, at the cost we desired. Joseph was patient and resourceful as we asked many questions and shared info about our family life. As we were finalizing our purchase Joseph came into the room and continued to fight for us and get us an even lower down payment than what was asked. With everything going on in this world today, it is extremely grateful to meet someone like Joseph Lutz and to have him on your side. Joseph, our prayers are for you to live a full and prosperous life.John & Raechel

Salesman followed up on my questions, pulled the deal together quickly. Very pleased with the service.

They are professional, courteous and fast. I find their prices to be very reasonable.

Just got a vehicle there love the place and very nice people and a great help seeing what you need there. If you need to a vehicle go there they will help you out.

Great to deal with .thank you

Excellent service staff. Service was finished quickly and done well.

The service adviser jon taylor in the service dept. Along with the staff.did an exceptional job for me having an inspection and emissions test. Thanks everyone

I had an amazing experience witht service department. John Taylor helped me figure out exactly what was wrong with my car determined it was a recall needed to be done. My car was brought into the shop fixed and Im back on the road .I couldnt be any more happier with the professionalism and the quality of service that I received from John Taylor at the service department at this dealership. You have a customer for life thank you so much.

I walked in talk to salesman I believe his name was Eric. Within a few minutes we found the car I wanted. The next day I picked it up. Everyone was wearing a mask. It was easy safe and convenient. Thanks Eric.

This place is awesome,Tommy Armstrong is the best there is .

I cannot say enough about John Kennedy Ford of Pottstowns Service center for their integrity and accountability.A week ago I experienced a mechanical malfunction on my F150 while driving. Luckily there was no incident, nor any injuries. This was due to a shop error from previous work being done a month prior. I made sure to call and address this issue with the service center immediately.To say they may good on their end would be an understatement. I was located 4 hours away and out of state. The Service manager himself made it a point to do everything he could to make it right. He drove 4 hours to my remote location and made the repairs on the spot.After returning home at the end of the weekend, I was asked to bring my truck for a follow up QA/QC of the remaining mechanics on my truck to make sure everything else was in order. I was additionally given a complimentary rental car for the 2 days while they looked everything over.Overall the problem was fixed and the service department went above and beyond to make the situation right and make sure I was comfortable with them going forward.Much praise and appreciation Brenden Belge and his staff at John Kennedy Ford of Pottstown.

Salesman was friendly. There were very few trucks on the lot to look at. Only 1 Ranger.

First time going to Kennedy Ford. Friendly, efficient service, so far. Will update when I have my work completed.....Update, got my car back on time as stated. Pick up was quick and easy. Thanks Kennedy Ford.

Tried buying 3 cars there over the past 15 years. If you dont do a credit report they dont even give you a price. Poor sales group. Cocky and inconsiderate.

I bought my Nissan from John Kennedy 1 year ago. Recently took it in for service and inspection. Honestly, I was not real impressed with the service department at that visit / however, yesterday my car was making an awful squealing noise - I called and spoke to Jon. At first we just scheduled an appt for Friday to drop my car off so they could look at it. I expressed my concern of the safety of my car as I had to take my 91 year old mother on errands the next day. Jon then told me to come right up! Within an hour, Jon had someone look at and fix my car. Jon is awesome! Thank you sooooo much! If I can deal with Jon every time I have to have service on my car - I will be one happy customer!

Getting the truck the are awesome to deal with. Service however is awful. Waited two and half hours today for a oil change only to find out they put my paperwork at the bottom of the pile. Sometimes things happen but every time of gone there I have a appointment for a oil change and it takes a minimum of at least two hours.Went back the next day and was taken care of right away. The service manager went out of his way to come see me and talk to me. That says a lot about a company and the manager who runs the service department. Turned into a great experience.

I purchased a “CPO” 2014 Ford Expedition from another dealer over the summer. In 3 months there were 2 minor issues with the vehicle and last straw was a major transmission problem. Losing confidence in the vehicle, I took it back where I bought it to ask them if they would trade in for what I paid for a new car. They came back and offered $4500 LESS. So, I took the car to John Kennedy Ford in Pottstown who offered me $1500 MORE, even though the vehicle was towed in and undriveable. I purchased a 2016 Ford Expedition Limited, which was exactly what I wanted. The sales team was great and this was the quickest, smoothest vehicle purchase I have ever made, even on Black Friday! There are a lot of Ford choices in our area, choose John Kennedy!

A good place to buy a new Mazda. .

Great place. Have been going there since 1991.

Joe Lutz is the man ask for Joe he will take care of you.

Took my truck due to a hesitation. After paying the fee to just look at it I was than told they listened to the motor with a stethoscope and the top end of the motor had to be removed to determine the problem for another cost just shy of 500$. I decided to get a second opinion and paid the service fee.Turns out the previous garage did not gap the spark plugs properly. A quick and cheap fix.I will never go to this dealership again.Run!

This review is LONG overdue. Let me begin by saying we drive all the way from Lancaster PA just to work with the John Kennedy Ford Pottstown crew. We have done this several times. We absolutely trust and feel comfortable working with this dealership. We feel as though Brian Brensinger( the sales manager) John Armstrong and even the finance guy Nate all made our experience wonderful. Car shopping can be a stressful experience, but not here! These guys are the best. we have bought several cars from them and we will continue. They work hard and they do a great job. Thank you John Armstrong for another great buying experience. And Brian Brensinger if we can give you an award for the best sales manager we would. Thank you for working so hard and we love our NEW Explorer!!!! Its gorgeous!!!!!

Jim Marquisette and his team provided excellent service and communication during my recent visit. I will be returning for all future vehicle service. Thanks, Jim.

We ordered a new F350 2020 from John Kennedy Ford of Pottstown. Even with Covid delays, we were kept well informed by the staff at JKF. Matt Armstrong was a pleasure to work with throughout the process from ordering to receiving the truck. He runs a first class operation full of great people.I have also used them for the servicing of my F150 and Chevy Equinox. They have done a great job every time that I have had service done. My F150 had the wiring harness eaten by mice due to the lack of use during Covid. JKFs service station promptly repair the issue and kept me informed as they did so. They charged fair pricing for the service performed and parts needed. I would definitely recommend friends and family to go there for either service or making a purchase.

Bought used Nissan van. Quick and easy. Needed 2nd key, salesman says oh! Ok, Ill get it for you next week. Confirmed directly with sales manager that they would get the key and they would do the wheel alignment. Went home with the van. For 2 weeks, one excuse after another from the sales MANAGER and the sales man. I should have insisted in writing. Now they act as if they dont remember, I have to look into this and call you back. Told friends how dumb I was to expect honesty. They smiled, one had worse lying experience with sales folks. I hope this helps.

Everyone at this dealer ship was great, I would highly recommend if your looking for a great deal on a new car

The greatest place to purchase a car. Jacob my salesman was helpful, honest and professional. I would say amazing

Came to John Kennedy Ford after a horrible experience with Mavis Discount Tires in Royerford. John Kennedy Ford of Pottown is truly amazing. The workers were the nicest people and were so welcoming. Jon Taylor, service advisor, helped me out every step of the way after my horrible situation at Mavis and is a huge reason as to why I will permanently stick to John Kennedy Ford for all of my service needs. I truly reccomend requesting Jon for all your services. John Kennedys service manager, Brenden Belge was also so accomodating and such a huge help. I truly reccomend coming here for any service you may need. Thanks!

Great experience working with Mark. Picked up a new Ford Explorer a couple of weeks ago and very happy with the everyone at John Kennedy. Very thorough and never at any point did I feel pressured to purchase something I would regret later. My wife loves her new car. Mark even went out of his way and stayed past closing after we came to drop off the title to our trade in. He spent his own time after hours to sit down and show my wife all the features of the new car since she could not come with me to pick it out. Not something I expected and we appreciate the level of customer service that they provided. Thanks again Mark!

Parts counter staff have an IQ of a marble. Dealing with these incompetent people was so frustrating.

Great dealership, and the sales department are very nice. Our salesperson John Armstrong is a great person to handle your automotive needs

Ive used this Ford deal exclusively for 10 years. We have bought three cars through them and I have always been pleased with both the sales end and service department. I highly recommend them.

Very friendly good service and good price.

I recently leased a 2020 Mazda CX-5. I have been coming to John Kennedy Mazda since 2012 for my vehicles. This is my 3rd CX-5. I had an excellent experience with Jacob Wagner. He was responsive to my emails. We did the majority of the process over email and by phone calls. He was patient and let me take my time in deciding if I wanted a different car or a CX-5 again. I highly recommend working with Jacob if you are looking for your next car. The process is always easy and no pressure at this dealership.

These guys are crooks. Do not buy a car from this dealership. When I purchased the (used) car the dealer said verbally that if I encountered any problems within 3 months I should bring it in and they would help me out. I was given no paperwork on this point. I was assured that the car was Ford Certified, meaning (according to the dealer) that it had been thoroughly inspected and any problems taken care of. However, I started to suspect that the car had brake and transmission problems. I re-confirmed the 3 month limit with the dealer over the phone. However, when I brought the car in to the dealership a little after two months, I was told that the warranty was in actuality 3 months or 3,000 miles, which I had exceeded. The brake rotors and pads needed replacement, as did the transmission, which means they did not actually inspect or fix much on the car at all. They then refused to help me with repairs to the transmission. Never was I told, either verbally or in writing, that there was a 3,000 mile limit. Buyer, beware.

The dealership is clean and well maintained.Sales agents not pushy, which is a good thing.I used to buy parts from here for an older Ford model. The parts unit was good at checking the items and getting them ordered.This location has both the sales unit and the service area. Which is good as buying your vehicle from here will mean you can service as well at the same location.The location is large and have ample parking.The other day I went there to inquire about a new model. The experience was good. Not pushy and i got all the information I needed for an informed decision.I will buy from here without any hesitation.

The gentlemen at John Kennedy Mazda were wonderful to work with. I knew exactly what I wanted and they made it happen. At no point were they pushy and I was never rushed in my final decision. Even after the sale, they were able to save me money. All around, these guys were great to work with!!

The whole staff from the General Manager to the Detail Manager were very hands on with every process of the ny purchase. The office staff was great about processing all of my paperwork of my transaction.

Sales staff is easy to work with. Just bought our new escape titanium there.

Not one person walked by me without a greeting. Very friendly staff from the moment you walk in until you leave.

I was there to drop off a car to be serviced. They have a very nice waiting area including snacks coffee and a TV

Just bought my 2nd new car in a row from Kennedy Ford in Pottstown. Top tier Customer service from the salesman Gene making the sale painless, quick and easy to Brenden and the service team taking excellent care of maintenance after the sale is made. Highly recommend them, the whole team make sure you have a great experience.

Took my son there a few months ago.. The salesman was awsome and did a great job on getting him into a perfect car.. Would give five stars for that.Went in today.. The salesman i got this time didnt seem like he even wanted to wait on me. And told no chance on what i was looking at with no explenation and he walked away with no maybe we can do or anything... Went to another dealer w no problems..Wint be coming back there

Service manager Brenden Belge went well above and beyond in his efforts to achieve a more than satisfactory warranty claim. I thank him for his persistence and understanding! Jessica was thorough and diligent in her explanation of the diagnosis and related costs of the repair.The diesel techs did an exceptional job with diagnosis and repair as well.

We had Jason Evans as our salesman. It was the best car buying experience we have ever had. We did not feel pressured at all to buy. The whole process was explained to us and we never felt like we were left in the dark. During the down times of waiting for paperwork to go through he gave us a tour and showed us around the service area. They were constantly asking if we were comfortable or needed anything while waiting. When we had to clean out the old car he made sure we had boxes and bags to get everything we needed out of the old car. When the new car came around he set everything up for us and made sure we were comfortable in our car before we left the lot. We are so happy we got our car from John Ford Kennedy in Pottstown! It was such a great experience and we definitely recommend anyone who is looking to buy a Ford to go to this dealership. When we need a new car this will ALWAYS be our first place to go. Thank you for making our car buying experience so easy and pleasant!

This dealership by far exceeded all our expectations on every level. We felt beat up by the car buying experience until we came here. John Armstrong was our salesmen and he was super helpful, fair, friendly, and even stayed past closing twice just for us. The car we purchased was a fair price, listed at market value, and super clean. They got us a rate almost 4% under what we had anticipated paying and didnt pressure us into all the extras that dealerships offer, if we didnt want it, no big deal. In the end we got the car we wanted, with believe it or not zero haggling, for the exact monthly payments we needed. Cant really ask for anything more from a dealership. They have earned our business and we plan on dealing with them again in the future! Thank you again! Super happy with your dealership!

Had a great experience buying a used car for my son and a brand new Escape for myself! I know that the dealership still made money from both my purchases but John A was crunching the #s with me to where I ended up paying less than average market value. Kudos, too, to John S, who did the paperwork and answered all our questions. Very happy!

Protect yourself and do your research! I recently tried to trade in my hybrid and the other dealership informed me that John Kennedy had pulled one over on a first time buyer. They charged me $8k more than my car was worth at top dollar. Thats more than twice its value...

They actually communicate! I finally found a dealership who takes care of their customers! They actually take pride in workmanship and really pay attention to detail. From the service writers to the mechanics, even the manager.... EXCELLENT SERVICE!They are just a great group of people!Thank you Brenden, Chuck, Ed, Jess and Dan and Joe.Add-on 8-2-18, We brought my husbands work Truck (Bertha) in for inspection. Could not ask for better service. They answer all our questions and really paid attention to details. Very CLEAN place with very knowledgeable, patient (lol) mechanics & service writers. These people KNOW their stuff!

As a first time car buyer, John Armstrong made buying the right car for me a lot easier. He didnt push me to do anything I didnt want to do and be made my family and I feel comfortable throughout the whole process. He made sure to check in with me after I bought the car as well to ensure I understood and figured all the gadgets outs.

If youre looking to buy a Mazda go to John Kennedy Mazda, and ask for Nick Courtesy. You will not be disappointed with the customer service and also the vehicle you purchase!

Just bought a 2014 Mustang GT from Kennedy Ford. I could not be happier with their service, honesty, and willingness to make things happen. Gene Blank was the person I worked with. He is awesome!! I will recommend anyone I know to go to Kennedy Ford and to ask for Gene. Buying a car takes a few hours, so to have someone who was friendly and personable to talk to throughout the process was a real pleasure. Their facility is top notch and they have the best of the best. Everything was priced fairly and I can say that I am truly happy I went to Kennedy Ford-Pottstown to purchase my dream car.

Service manager was great. Purchased a 2013 Ford Fusion 5 years ago. Had nothing but problems recalls, catalytic converter went 3 times, mother board in key fob went almost a year ago, had Michelin Tires on car from factory. Had to replace with less than 32,000 miles and wouldnt honor warranty, had car serviced there, engine went at 50,000 miles and Ford nor dealer would cover anything. Will never purchase a vehicle from here or any Ford ever again.

I was very happy with my car buying experience here. They were not pushy and tried to get me every rebate that was available to me. Their service department has been extremely helpful and curteous as well.

Art was very helpful in the service dept at Ford. Sandro and Nick were very informative over at Mazda!!!!

My experiences with John Kennedy Ford have always been pleasant ones. They go out of their way to get me into the car that I love and within my budget. Also always give me a great deal on my trade in. I highly recommend them. Great customer service. I am a very happy customer!

After trips to two other Ford Dealerships I made my way to John Kennedy Ford and realized I shouldve gone there first. I got a new 2017 F-150 at the price I wanted. I highly recommend working with Jason Evans. He went above and beyond bringing in multiple trucks from other dealerships in order to get me the truck I wanted. He definitely made the buying experience easy and stress-free.

John Kennedy Ford of Pottstown is the only dealer I will ever work with. I have bought my last 6 cars from them and the sales staff is always eager to help and bend backwards for me. Their service department is great too! They are always willing to work with the customer on corrective action and go above and beyond. No one cares about my car as much as me but these guys come pretty damn close.

Good service and reasonable prices considering its a dealership. And I do appreciate the Customer shuttle

Sales department is nice and willing to work with you. Detailing was terrible, they had all evening to detail new car and did nothing. Had the same experience with other vehicles purchased there. Detailing needs new management. we werent the only customer upset this morning.

Recently purchased a 2020 explorer limited from here. They go the extra mile to find the perfect vehicle for you!! Thanks John Armstrong of Kennedy Ford!!

Second time getting a car but first time going to a dealership so this was new to me and obviously I didnt ask many question but when I went in everyone was polite and helpful and answered all the questions I had. I ended up getting a 2105 ford fusion which was to say overly priced. I got the car and noticed that it had bad rusted back brakes and rotors so I went back to the dealership and they didnt want to fix an issue even when it shouldve been fixed before it was sold. Now four days later I cant start my car because of a dead battery (no lights were left on and all doors were closed), had to make a call to AAA because the battery was dead. I would not recommend this Ford dealership to anyone buying cars because they overprice the cars and wont fix it up before they give it to you. Worst part is the car isnt even sold as is.

We always have great customer service at Kennedy Ford in Pottstown. When we call our salesman John Armstrong he gets right on what we need and delivers. He has an exceptional caring personality and understands how to get things done. Great experience every time we go.

Complete incompetence at this dealership in servicing my 1 year old mustang bought from this dealer. 3 weeks to diagnose and service a differential without timely follow up and phone calls. GM could care less and did not return my phone call. Will NEVER do business with any Kennedy dealership EVER again!

I recently purchased a used 2015 Mazda 6 from this dealership. Last year we leased a car for my wife and had a good experience with this dealership. My buying experience was very Pleasant. I was helped by sales person Kaj. Enjoyed working with him. He is very patient and helpful and explained everything about the car since this is my 1st Mazda. There were a couple of minor things that need some attention and the dealership took care of that right away. Also enjoyed working with the sales manager. He worked with me on getting me a good price for the car. Would definately recommend this dealership if your in the market for a car. Ask for Kaj !!

Everyone at John Kennedy Ford was fantastic! They worked within my budget and didnt pressure me into any car, options, or warranties that I didnt want. John Armstrong made buying a car so easy (and a lot of fun). Matt Armstrong (the GM) made it a point to come over and shake my hand and thank me for my business as I was getting delivery of my new car. Its those little extra touches that make you want to keep that dealership in mind for the future.

Purchased a used car. They were very open to having it looked over by our mechanic before we purchased it. The facility is beautiful! During my families experience we found all of those we spoke with to be warm, friendly and professional....no pressure. I appreciated the conversations. No one excessively talked at us which can be a turn off for anyone in the sales process. Thank you!