Very knowledgeable employee, great customer service and super fast delivery of a refrigerator. We looked around and their prices were good and they offered 2 day delivery

I got the best service ever from Bicknell’s Appliance in Potsdam, NY. Called for a refrigerator. Brian said he would try to deliver within the week. When I told him my refrigerator died, he said let me make some calls and get back to you. He called me back and delivered that same day. My entrance was too small. He and Dan had to remove doors and figure out how to get the old one out and the new one in. Over two hours later I had my new refrigerator. They were so patient. I felt terrible but they never showed any frustration. I have never seen such good service. And, by the way, the price not much different from big box stores that would have given up. Next purchase will be stove. And will not shop around. Bicknell’s has my business.

Nice store with quality merchandise and fair prices. We have purchased several items recently from Bicknells including a dish washer and a new mattress and box spring set. We are more than satisfied with the items and the exceptional service they have provided. The sales people we dealt with on different occasions, Brian and Carli, were both great to deal with. They were very patient and helpful whenever we had a question. Potsdam is fortunate to have this fine store.

Friendly, efficient service, quality selection

I found the fella to be quite helpful, informative and to my enjoyment not trying to push more expensive models than I can afford.

Fast service, great salesman but long time to receive our new appliances.

Great experience. Friendly, knowledgeable staff. Definitely recommend!

They delivered when they said they would, checked out a broken clothes dryer and moved a large refrigerator. Great service!

Fantastic service in and out in no time!