This is a fantastic Dealership. I needed to find a specific kind of work truck and this was the only Dealership to come through. Not only did they come through but I got a smokin deal and an unbelievably great value for my trade. Today I brought the truck in for its first oil change and tire rotation. They automatically seek out notices and recalls. Best part was there was no up-sell. The staff here are super professional and go the extra to get you on your way...Someone actually concerned about the value of your time these days is lets face it extremely rare (thank you Dori). This is what every car dealership should strive to be like!

This was by far the worst experience I have ever had when dealing with a car dealership. I financed a Jeep Cherokee Latitude and the very next day I couldn’t start it. I missed work and when I expressed my concerns, I was treated incredibly disrespectful, as if their mess up was my inconvenience. I would never refer anyone to them. I am very disappointed with this place and their sales staff.

Company has horrible communication skills and will take advantage of you any chance they get. Work was not done as requested and they had my vehicle for well over the time they stated. I was infuriated to pick up my vehicle and find that the work had not been done. Still being harassed by them over 10 months later. Cant get a call back from anyone at the parent company or their subsidiaries. Do not go work with any of the companies in this group!

Dont trust the salesmen and definitely take the car to an outside mechanic because they have no idea what is going on with the cars that they sell

Absolutely fantastic vehicle buying experience. Staff was extremely personable and helpful. Highly recommend to anyone looking to find a set of wheels.

I had a great experience with the Service Department the gentleman was very experienced Repaired my vehicle pretty quick, they offered Internet and Outlets to charge your phone, alsi Popcorn and homemade cookies for free while you wait. I will Definitely go back

Purchased 2 2017 Chevys and cant say anything bad. Great selection, no pressure. If you cant find a nice vehicle there, you probably dont need one!

Highly recommend! Seriously check out the prices on their vehicles. You will be amazed. The sales people aren’t pushy at all.

Awesome

Not at all happy!! I purchased a Used Challenger and They had me purchase an extended contract which I had never used. I sold the car andcalled the Finance Manager as I was due a Refund and they never called me back. I called several times and someone told me to get a copy of the Bill of sale and photos of the Mileage which I did and Emailed to the Dealer and again never heard back. No problem as it was not a lot of money but I will never go there again!!

Clean and comfortable waiting area. Did my first service quickly. Nice experience.

After buying a new vehicle and dealing with key auto for +100k miles I can safely say that I will never buy another vehicle from them again. I might buy another GM buy certainly not from any company controlled by key auto. Terrible customer service imo.

Portsmouth Chevy has some nice people to deal with.

Stay away!

Great place to find any vehicle you need.excellent prices

I just bought a car from there and my sales person jared casper was amazing very pleasant and went above and beyond to get me into something that was reliable

Friendly staff!

Staff was very nice and professional!!

Excellent very nice people

STAY AWAY

Great PLACE to buy a car

Will never go anywhere else.

Buy a lemon here

Good people

As a plus