I called for a appointment to check a noise in the rear of my car. Matt met me at the desk and followed progress of my service throughout the day. I was out of town most of the day and he made arrangements for me to pickup the car that evening. The service was professional and I left me feeling they had my best interest in mind. Excellent customer service and was pleased that Matt in Portsmouth, Ohio, answered my questions in a through and professional manner.

I always get great service at any Glockner dealership! The staff are so friendly and the showroom and waiting area are very nice and clean!

Glockner Toyota always goes above and beyond when it comes to servicing my vehicle. They put my needs & safety first every time. I would recommend them to anyone who owns a Toyota or considers buying one (and I do)!

Experience was great as usual at Glockner’s Toyota.Service was done at appointed time -asked them to check a couple things I had not asked for & they did so without any problems. Matt (Service Mgr) explains everything they do & anything else they see that needs to be done - Matt does a great job.

Very clean place very courteous people willing to help you with any probably may have even finding a coupon I recommend them highly

As always good quick service. They kept me informed as to what was going on.

I always have the best experience when having my Toyota serviced at Glockner’s! I love how they communicate anything they find and contact me with pricing and options when having my regular oil changes! Thank you for delivering such amazing service and professionalism and always taking great care of my vehicle.

Shelly is exceptional!! She is so personable and friendly. Explains everything!!! She is a keeper for sure!!!

We arrived a few minutes early and they took us right in. The service was fast and the people were very courteous. The problem with the back hatch was resolved. We always have a great experience at Glockner Toyota.

Our truck took about 1 1/2 months to repair and were given one update. They gave us a loaner car that we didnt ask for, the vehicle was fine to drive that is the way we brought it in. They were trying to make us feel better because the problem with the truck was more than what they first thought, which is what we told them. While we had it we were hit in a parking lot while not in the vehicle and now another month later it is a crisis that we give them our insurance information to submit to instead of theirs.

I had just taken my 85 year old mother to the hospital for a medical procedure. My vehicle started making a very loud noise. After the procedure, she didn’t feel good and needed to get home but I was afraid to continue driving with the noise. So I stopped here, without an appointment, and explained my problem. Within minutes they had diagnosed the problem, ordered the parts to fix it, and explained it was okay to drive until the parts came in.These guys are always polite, honest, and professional. I would highly recommend them.

Glockner Toyota has dependable service and great customer relations. I am always satisfied with their work on my vehicles. The staff is professional, courteous, and prompt. This business is an asset to our community.

I wanted to schedule an oil change/fluid check/inspection before I was leaving for a cross-country move and also to do service recall. First I scheduled a visit for 5 days later online. They called me a day or two later to tell me that it let me schedule service with someone that doesnt work there any more and they wouldnt have an opening until well into the next week. Then when discussing the recall they said doing the oil change and recall service would push it out even further to the day before I was leaving. Ive been relatively happy using them for service before so I decided it was worth it to push it out so I could get both done.Fast forward to Monday the next week, they give me a call to tell me that the recall service would have to be rescheduled because the technician who was going to do it had bereavement. Thats fine, life happens. So I asked what about the oil change, fluids, and inspection? They didnt note that on here. So I asked if they could still get me in any time that week to do those before my big trip and was just met with a flat No. No options, no apology for just completely failing to write down most of my service order, nothing showing that valued me as a customer in any way. Now Im stuck in the middle of everything else that I have to do before moving across the country trying to find somewhere else that can take me on short notice. Im incredibly disappointed with how this has worked out but the silver lining is they cant screw me over again once Im gone.

Matt and Stacy in service department registration definitely went above and beyond yesterday and actually every time Ive had contact with them. My mother had a stroke and is unresponsive. I dropped my car off yesterday and was upset. They called today just to see how my mom is doing. Such wonderful people ❤

My experience was very satisfactory. Shelly and Matt went out of their way to assist me.

They did an awesome job. Great experience every time

They were very professional, I took my car right into the garage, and the service representative explained everything to me. They called very promptly when they were finished. Very nice clean garage and friendly service!!

They checked the under carriage of my car, determined the problem and ordered the part in a very short amount of time!!

Fixed my recall I had on my vehicle. Great job! Timely service! Good customer service!

Good conversation while I waited, and the price for mount and balance was hard to beat.

Shelley was very professional and courageous. I’m very pleased with the service

They treat you like family and go out of their way to ensure that you get the most for your time and money.

The service department working team were all very professional, friendly and helpful. Especially, Matt who explained the problem and answered all of my questions. The work to fix the problem was performed quickly. I would recommend Glockner Toyota for service.

Very friendly and quick service.

I always use the Toyota and Honda Services. Very good.

Very happy with service very friendly staff and very professional.

Had a warranty issue fixed and oil change. In and out in less time than quoted. Friendly staff. Comfortable area to wait.

Set there for over an hour even though we had an appointment, why make people have an appointment if you are still going to have them wait for over an hour...

Although there is a Toyota dealership 15 minutes from my house, I drive over an hour to deal with Glockner Toyota and have done so for nearly 15 years. Their customer service is outstanding, and Matt does an excellent job representing the dealership and Toyota!

Came in for my 5000 mile service on my 20 RAV4. Staff of service department very professional and courteous. Would highly recommend Glockner Toyota.

Great people great service they make it easy...

Very good service

Great people and great service

Service Advisor and service was great.

Came in with no appointment and was serviced quickly. Changed headlight and checked tire pressure.

Timely, Courteous, Professional. Got me in and out quickly.

Overall great experience!!

Good service.

Very nice to deal with. Fixed a recall repair on time.

Awesome service.

Fast friendly service.

Good punctual services.

Good service

Great service!

Shelly is super helpful!!!