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C&M Automotive and Truck Specialist, Inc.
5009 Deep Creek Blvd, Portsmouth, VA 23702, United States
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C&M Automotive and Truck Specialist, Inc.
Comments
Am
Review №1

Went to C&M for an auto inspection. I was given very honest and upfront details regarding repairs needed on my car. C&M took care of everything for me, approved my inspection and didn’t over charge me for anything. Great place to take your vehicle for fair and quality service.

Ju
Review №2

Great place for your yearly auto inspection. The inspectors here are thorough and honest, not out to make a quick buck. My husband and I have been coming here for years and now our adult children bring their cars here as well. My advice is to come towards the beginning of the month and arrive 2 hours before opening. They only preform a small number of inspections per day(its a garage and they have cars to repair!) and its first come. You wont regret it, this is a very nice business.

Ma
Review №3

Outstanding service when you can get it; hamstrung by facility space limitations. Efficient with annual vehicle inspection services

Mi
Review №4

My 2003 Volvo S60 is running like a new Tesla. I needed a new radiator and tune up. The owner was very professional and knowledgeable. I will return to the shop for future repairs. I highly recommend this automotive shop.

Le
Review №5

Best place in town for repairs. Mechanics are very knowledgeable. I feel like they are very honest with there diagnosis of problems and get straight to the point. I would recommend this place to all my friends

St
Review №6

Put a new fuel pump in my truck. Didn’t overcharge me like a lot of these other local shops where trying to do. I will definitely be using him again.

Wi
Review №7

Took my car there to get a efi system put on. Made me pay for parts up front. Then missed up my ignition and burnt out my starter. Owner told me he would get a locksmith to fix. That never happened. Had my car for over 8 months. The owners excuse was nobody wants to work because of Covid. While the diesel mechanic across the street rebuilt the engine in my Peterbilt in 1 month. Needless to say I got my car towed out of there for no charge to a real mechanic.

Jo
Review №8

Awesome service and awesome people. Easy to work with, they did everything they could to make sure to take care off all our needs. Thank you love supporting small businesses.

re
Review №9

Great automotive business and this dude is AMAZING with doin State Inspections

Li
Review №10

Quality service, polite employees, we take all our vehicles here

Mi
Review №11

Great 👍🏾service fast and no hiking the prices ! And mr... Charlie is one of the nicest humans on earth.. bless this business 🙏🏾to be overwhelmed with success

To
Review №12

A friend mentioned this business as a decent place for automotive needs. The guy (I dont know his name) is awesome. He will tell you any IMMEDIATE obvious needs BEFORE inspection so that you can handle obvious problems that will fail. Any problems to prevent future inspection fails, he will let you know. C and M Automotive deserves 5 stars just on that alone.

Be
Review №13

They are very good at diagnostic and fixing the problems. Pricing good👍🏾

de
Review №14

Very nice professional people and the service is great

Su
Review №15

Excellent my Mom and I been going there for years. Great customer service

Pr
Review №16

I am a professional myself and I always expect the best and look for the best in any service I may need. These good humble folks was referred to me by my homegirl on FB. She know yal n I put out a recommendation post on my fb feed and asked for only the BEST AUTO SHOPS IN THE 757 cuz my people know I dont play...these good folk was about they word...answered my inbox fb messages....i couldnt be happier with my service....I was BLESSED to have found these folks right here...i been though soo much n with this covid puttng a wrench in everything at least i was able to deal with some good people. car drives great..cant wait to do business with these ladies n gentleman again#ChefValCookin

Ni
Review №17

Great service for myself and daughters vehicles. Would recommend service very efficient.

Ro
Review №18

Simple, quick, and efficient. Nothing more to ask for.

Ar
Review №19

Fast, professional and reliable service

Jo
Review №20

Staff does quality work at a good price. Always courteous when answering any questions. I wont let anyone else touch my vehicles.

Al
Review №21

Worst customer service. Owner very rude. I have never been treated this way before in business. I will never return. I will tell everyone I kn.

Su
Review №22

Always friendly. And take excellent care of our vehicles. Also responsible with the prices.

Bu
Review №23

The service is great

St
Review №24

Dependable and fair service. Been a happy customer 6 years.

Cy
Review №25

Charleys the best

Le
Review №26

Nice place very professional

An
Review №27

Experience was friendly fast and professional I would recommend this company to everyone. I give it five stars

Ty
Review №28

Great service and even better customer support

Dr
Review №29

Long waits, lack of communication, unprofessional, not sure if he is the inspection man, but the guy who pulls the cars around needs a class in common courtesy and an attitude change!

LA
Review №30

The best!

Kr
Review №31

Always sweet to my family and myself. Does wonderful work and is quick. 10 outta 10 would recommend.

Ro
Review №32

Told me my car needed to be fixed for 650.00 for the gas line, Well how about I just got the same problem fixed at another Mechanic shop for 160.00 They were trying to get over on me big time .Go elsewhere if you can but not here RIPOFFS.

Ty
Review №33

Reliable and quick great customer service.

Br
Review №34

I’ve been coming here about 5 years now, they are trustworthy,dependable and Highly accurate I won’t go anywhere else👍👍👍👍👍

Ry
Review №35

Had my truck there and it took them over a week to fix a very simple issue that didnt get fixedEnded up fixing myself

Ch
Review №36

I have a lot of cars and trucks good prices and good work cant beat that. 😎

De
Review №37

Went in today for an inspection. In-and-out in no time. If youre looking to get a state inspection I highly highly highly recommend them👍🏽👍🏽

Ki
Review №38

Excellent, good quality work.

Cr
Review №39

Excellent place to get your car worked on the mechanics are very knowledgeable and the prices are reasonable

PI
Review №40

I was recommended to come here. Everyone is genuine & helpful. Their pricing is fair & communication is excellent. I will be coming back for their awesome service!

Cr
Review №41

Very fair price and got my car back up and running same day. First time bringing my vehicle there and will continue to do so for future service. Highly recommended

Pa
Review №42

C&M is one of the best auto repair shops in the world

Kd
Review №43

Fast, efficient, and friendly. My husband and I are new to the area due to military relocation and we were scared we wouldnt find a honest and reliable car shop. LO and behold one is around the corner. We are an issue with our trunk and they fixed it fast at no cost.

ha
Review №44

Fine

Vi
Review №45

The rudest customer service ever. Wont ever be back and certainly would not recommend them. We all have bad days but speaking to a customer who ask a legitimate question like this employee did is totally unacceptable.

Ed
Review №46

Worst service Ive ever had total waste of money charge me over $200 just to find out but they actually cant do anything about it the next day when the problem started right back up. Told me I need to go to the dealership no refund of any kind just sorry for the bad luck we tried. I say sorry but they seemed to have zero empathy for the fact that I just dumped money into them for no reason and they said its probably going to be a 900 to 1000 when I get to the dealership just for the part.

je
Review №47

The service is great..They are honest and reliable..

Ry
Review №48

I have experienced a more unprofessional organization. This is MY first time having service done and was extremely friendly and caring until payment was made. Afterwards, the tone change and in in this particular case, it was down right rude. Never should such a unprofessional crew be aligned with customer relationship at any level. People can can disagreements but policies should be consistent BEFORE and AFTER payments.

De
Review №49

Had an unfortunate encounter with the person that takes the cars back to be inspected. Went to pay by credit card and he rudely replied we dont take credit cards. Strange because I have paid by card before and the cc machine was in the office. With everything that is going on at this time....protest, I will not give my money to someone who acts like he is doing me a favor with his unprofessional rudeness.

Ca
Review №50

Great service. They are very busy so just make sure you get there before 8am for inspections. Sign the sheet and they will come out to your car when its your turn.

Ma
Review №51

Great experience, would definitely recommend and use them again and again

Gi
Review №52

I made a suggestion to the owner to put up paper and pen outside for people who come in early morning for state inspections before shop opens to sign in so when the shop opens, people who got there last minute arent being served before others. He got very hostile instantly and said he wasnt going to do that. My last experience there in 2017.

Ma
Review №53

Great service usually if u drop your car off in the morning its done the evening before close

Br
Review №54

Excellent citizen. Very honest.

To
Review №55

Very polite and professional will go again

Ja
Review №56

Quick inspection. Nice people. I will continue to take my vehicles there.

ml
Review №57

Very honest and upfront - the only place I go for my repairs.

sh
Review №58

Great service.

D
Review №59

Need a car inspection...fast...professional

Ca
Review №60

Good place

Ja
Review №61

Have used them for years, fair, honest, and reasonable, never gouging great to deal with. All my family has used them for over 15 years. I would use them over any dealer anyday.

Ba
Review №62

I have been dealing with C&M for years, they are the best by far. Nice people, fair and always prompt.

Je
Review №63

These guys really know what they are doing. They have fixed my familie’s cars for well over 15 years!

Na
Review №64

Great place for auto repairs.

Re
Review №65

If you need a great and honest mechanic, C & M has you covered... theyll always get our business.

Ta
Review №66

Great place,honest owners,best prices around, very quick turn around !

Ha
Review №67

Great service and they know what they are doing.

Pa
Review №68

Inspection was quick and fast. Out in 30 min.

Mo
Review №69

Fair, honest place to get maintenance or inspection done.

Jo
Review №70

Fast, honest ...and pocket friendly C&M is the best

Ha
Review №71

They are truly professional services

Rh
Review №72

Great experience service and price

Da
Review №73

Fair and Very Professional services.. Recommend to all my friends..

Be
Review №74

Mr .West that is his name. ..he is very nasty and disrespectful...

Wo
Review №75

Really bad customer service by phone.

Ha
Review №76

First class facility great mechanics

Ma
Review №77

Fast inspections!!!I hate long waits...

Al
Review №78

Awful Shop very unprofessional. Dont waste your time.

Wi
Review №79

Great work and good people!

ja
Review №80

They do repairs and inspection here. Dont wait till the last minute.

Pu
Review №81

They have bankers hours.

Ja
Review №82

Good work invirement

to
Review №83

Great work good people

sh
Review №84

Very rude!!

th
Review №85

Customer Service

Ph
Review №86

Great service.

Ch
Review №87

Excellent service.

Da
Review №88

These guys are the best

Co
Review №89

Got car inspected

Ny
Review №90

Nice place

Da
Review №91

Honest, trustworthy and fair

Ph
Review №92

Good Shop

Le
Review №93

This place is a scam

Ar
Review №94

Exelent job Good and fast work

Information
8 Photos
94 Comments
4.2 Rating
  • Address:5009 Deep Creek Blvd, Portsmouth, VA 23702, United States
  • Site:https://facebook.com/pages/CM-Automotive-and-Truck-Specialist-Inc/122247554471298?ref=hl
  • Phone:+1 757-487-4600
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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