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Oregon Paintball
825 SE Hawthorne Blvd, Portland, OR 97214, United States
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Oregon Paintball

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Je
Review №1

BEWARE! First Richard is the owner of this store for the last 2 years, but told me on several occasions that the owner was Bob and he would have to talk to Bob to get approvals.I rented 10 paintball kits for a birthday party where close friends and family attended. I picked up the kits and had to ask how to use them, the owner did not offer to give a demonstration. We were given a broken blue bin full of what I assumed were 10 paintball kits and a crate of 10 CO2 tanks. At no point was I given an inventory to sign off on, offered insurance per the rental agreement (which I received a copy of the day I returned the equipment), or shown that all tanks were filed. When we went to play the game, 2 masks were not included, 1 mask was broken (no bottom strap, no visor, and strap had to be tied to stay on, see picture attached), 1 tank was empty, and 1 tank was not pressurized when attached to a gun. When returning the equipment I was then told there are NO refunds under any circumstances for rentals. Richard then explained that there was a canister that was damaged and that more than likely someone took the masks. All I asked for was a $50 refund as 2 of the kits could not be used. After I returned the kits and he inspected them; 9 masks were returned (my son’s airsoft mask accidently got put back with the rentals), 2 of the canisters were damaged, and where I had placed duct tape on the lens of a mask, the lens apparently needed to be replaced due to the residue (this mask should have been retired many games ago). He did agree that I could come in for the refund and claim my sons mask, but I would then owe him $156.99 (for 2 masks, a lens and 2 damaged canisters), or we can just part ways and I can find somewhere else to rent from.We may have rented from him again, referred friends and family, possibly even purchased new equipment because overall it was a fun sport, but I will do everything to make sure people know the type of business he runs! He stated that I am turning this into his fault to get a discount, horrible customer service to blame the customer. All I was requesting was the 2 rentals that were unusable to be refunded, I certainly have no use for used helmets and would gladly give them back if they had been included. Wish we could leave zero stars.

Ky
Review №2

I called ahead to make sure they could fill my tank. I wasn’t sure if it was a co2 tank or an air tank. The guy asked a couple questions then said it was an air tank and that he could fill it. I drive 30 min to get there. He says it’s a co2 tank and they don’t have any co2 right now. Didn’t dawn on him to mention on the phone that they are out of co2. This is all after we had to wait for an hour and a half so he could eat lunch. I was made to feel like the whole thing was my fault. Bottom line this guy is a jerk. I won’t be returning.

so
Review №3

Came in for super game from Chicago. Nice little shop and lots of bob long parts. Love it.

Jo
Review №4

Absolute worst experience. Brought 2 tanks to get hydro’ed, took almost 4 months to get them back. Both came back unusable.First one they cracked the threads when removing the regulator, the second one came back with a different, non-functioning regulator. Owner claimed no responsibility for either issue. I was so frustrated dealing with him I cut my losses and walked away.It absolutely was you, it was over 2 years ago. The first tank you cracked the threads, the second tank it came back with a different, non-working regulator.

ja
Review №5

Excellent, friendly service! Very affordable and definitely a business that I will continue to be a patron of.

Th
Review №6

My friend and I picked up Tippmann A5s here a few days ago and the employee there was very knowledgeable and helped us out greatly! Will be coming back.

ma
Review №7

Awesome customer services very & knowledgeable on their stuff. They were very patient with me and answer all the question I had. Would totally recommend.

Se
Review №8

Im not a paintballer but use paintball equipment with my airsguns, and in my 2gal home carbonation system.From what I can tell they seem to have a good selection of paintball markers tippmann and others. They even stock the 8 gram co² cartridges used in retro markers, and vintage airguns, and they will fill just about any tank, hpa or co2.

Ke
Review №9

Horrible experience. Products not in stock, accepted extra money for 2-3 shipping, and received the wrong product 6 weeks later. Attempted dispute resolution involved a discount on a future purchase or 50% of my money back to return the item. Please reconsider.

Gr
Review №10

Richards great! I called looking for a specific marker. He didnt have it in shop, but told me he would see if he could get it in a timely manner. He made one quick phone call and got it for me to pick up in less than 7 days from the time I called.

Ch
Review №11

Went in today and the employee (owner?) wasnt wearing a mask. When I asked if he could put one on he said he didnt have one, so I left. Would not recommend this business if you dont want Covid.EDIT: I was wearing a mask the whole time. It was the employee that refused to follow mask policies. I dont think Oregon Paintball read my review properly so I felt the need to clarify that.

Ma
Review №12

Great people. I had a pretty long conversation with one of the workers there and learned a lot

Ow
Review №13

Went in to get a couple of tanks rehydroed and being new to the area asked about local fields. I got info about all the local fields and where I should hit up. I will definitely be shopping here, super cool place that I will be recommending from now on.

Fr
Review №14

A fantastic place to get all the greatest gear without the pain of shipping! Super nice people too - highly recommend! 😎👍👍👍

Da
Review №15

Was very helpful, got some smoke grenades for the Kids to play with! They lived it, thought i was a super hero for finding them! Will definitely be going back!

Ya
Review №16

DO NOT DO BUSINESS HERE. This guy RICHARD is a SCAMMER.. do not TRUST him. He changed the business name from DIRTY WORKS. Google him. scam scam scam. Richard says I was never a customer-scammed me for $1500.

Wi
Review №17

Brought my paintball gun here for a rebuild, they said it would be $25 for the work and a few days. Ended up being $50 and a few days and the gun didnt work when i got home. Took it to NW Ambush Extreme Sports and he took the gun apart to reveal o-rings that werent even replaced, he fixed oregon paintballs mistake in five minutes rather than a few days and they only charge $15 for the fix. Highly reccomend going to Ambush rather than here.Oregon paintball hates this review because its true! I hope it deters atleast one person from having to go through the oregon paintball experience, which is stressful and dissapointing.Edit: thanks for the phonecall from i assume the manager, did nothing but prove how scummy all of you there are!

Ja
Review №18

I was asked to leave a review of my experience. Every year my family rents 20-30 rental kits. We have been doing this before previous owner sold, for like 10 years. Since then Richard, new owner, has been nothing short of fantastic. Definitely recommend this place.

Dr
Review №19

Awesome store. Once I save up a few paycheck I will be back for that big rifle with the scope

Mr
Review №20

Small shop with all your needs, good prices. Customizing, filling and rebuilds available.

ke
Review №21

Was going out with a group of guys to splat action and I had not used my gear in forever. I had a WGP autococker and gen 2 lasoya. Both leaked and were in need of major over haul. These guys took care of me. both markers shooting flawlessly. Great staff and pricing was cheap for what they did.

Ga
Review №22

Thanks for all your years of great service Bob. The shop does have a sign that says they will reopen on October 1st. Not helpful when driving all the way to the shop from downtown. But not sure if it’s that shop location or a new address listed on Hawthorne - it’s not clear.

Jo
Review №23

Great shop run by the owners. First time paint marker purchaser I kinda knew what I was after but Bob answered all my questions. I ended up with a great setup for a good price. I am amazed at how accurate and powerful it is. Will definitely recommend to everyone.

J
Review №24

EDIT: After response from the owner, I returned to the store and was (without question) given a new gun. I had already rated Oregon Paintball at a 4 star, but now it is a 5 star. I would give it more if I could. Long live small business owners!I bought a airsoft pistol for my son. It was a decent price. The gun lost a pin the next day, which is not the shops fault. Still annoying. The guy there has been there for many years. I bought all my paintball stuff from this place 13 years ago. Still very knowledgeable and friendly service.

jo
Review №25

Hello, looked like my garage with the selection. Only 2,000 box of paint a empty tank. They had a tank that had 3 months of use until hydroed for $40. I had no choice but to get a 4 yr hydroed over priced tank. I do not want to know how much I spent to get a fill stayion... This is why online is the way to go now.. sorry but not my forte.

Ca
Review №26

I love the service and the people who work around here. If you got a problem, they can help you out. The prices are pretty good on some of their products, but some a little high. But still this is a great shop if you need help with a marker issue.

Ha
Review №27

Edit: 11/9/19 Came back and they gave me the refill. Will be doing business with these guys again.ThanksNice little shop, good to see someone supporting airsoft/paintball. Took off a star because 1. a lot of the items in the store do not have prices which is annoying as a customer and 2. I went in for a fill with my 68/4500 and my tank is only filled to about 3500psi. Unless Im mistaken or my guage is off or something.

Jo
Review №28

Friendly & helpful. Always giving real advice not just to get the sale. Best pricing on Airsoft gear. And better for Paintball. Always first place to check for new players.

an
Review №29

Wanted to revive my interest in paintball. Bob quickly answered all my questions and caught me up to speed. Lots of change since I played ten years ago. Brought in my family and friends and Bob accompanied us without hesitation. People and local businesses like this is are needed in this sport which is commonly lacking sometimes. Great place, will be coming here for all my future needs.

An
Review №30

Quick stop for a CO2 bottle fill. Good service

Wa
Review №31

You guys are great, just wish people would leave your store alone so I can buy a freaking marker !

fr
Review №32

Legendary store, been there for 20 years +?Bob, all around gentleman and nice guy, and encyclopedia of knowledge.You cannot go wrong going here for anything paintball.

S
Review №33

40 acres of play and super hosts!

Ba
Review №34

Amazing place to work and play. Lots of fun.

Br
Review №35

Reliable staff that know what they are doing, they know airsoft and paintball. They can order parts and fix parts, also very quick about getting things done.

Pa
Review №36

Bob is no longer the owner he recently retired and sold Oregon paintball . Now its been closed for 3 days now when it should be open with no given reason as to why its closed . It would be nice if the new owner would post why its closed !

Ch
Review №37

Very helpful local business owner. Supplies fresh paint.

Se
Review №38

Everything you could want for your paintball needs.

Li
Review №39

I needed a small part but wanted to make sure that I was ordering the right one. So instead of ordering from some random website I called them up. The guy on the phone new exactly what I needed and mailed it to me the same day. The whole experience was friendly and easy.

Ri
Review №40

Ive always had excellent services with everyone, purchased many markers throughout the years .

Vi
Review №41

Oregon paintball is the best paintball shop in Oregon. I go here for all my paintball needs. Highly recommended.

D
Review №42

Bob is the best! I dont shop for paintball equipment or products anywhere else.

Jo
Review №43

We love this place. Great products, great arena and really helpful employees.

Da
Review №44

Well kept fields. Good business. Cheaters will cheat, but referee does a descent job.

Ju
Review №45

Bob was very helpful and I was able to get everything I needed.

Zz
Review №46

Owner Is very helpful and kind! Great place to shop at

Ke
Review №47

Great place to go to for paintball and airsoft equipment. The shop is sponsored by an Airsoft gun maker, so theyre certified to sell their guns. Service is good.

pe
Review №48

Local baller, never had any issues.

Ma
Review №49

Super helpful and and awesome selection, I always find whatever Im looking for.

Fa
Review №50

So I went into the store at the end of the week looking for a Proto Rize and the salesperson behind the counter was able to explane the pros and cons between that marker and a Mini GS. I was all for the upgrade with such a minimal price increase, only complaint was that the marker he was selling me on, they didnt have in stock. Still found the service helpful and very accomidating.

Au
Review №51

Bob is great guy. Very honest pricing and service.

Br
Review №52

Everytime I go into this store Bob goes the extra mile to make sure that his customers are always being taken care of. I will always buy from Bob and his store. Thanks for the Ninja Regulator today..

De
Review №53

Spent a little more then i wanted but got everything i needed the farmers market going on saturday doesnt help parking

Je
Review №54

Best paintball shop in Oregon. Hands down.

Jo
Review №55

Awesome owner, very knowledgeable and experienced!

Ky
Review №56

Good service and a good selection of gear

Br
Review №57

Best paintball shop in portland

Sa
Review №58

I have purchased a paintball marker and an airsoft rifle and have been going here for the last few years, never have had any problems and the staff are always super helpful...

tr
Review №59

Amazing place and selection

cu
Review №60

Drove 30 minutes to find store is closed, despite the fact it said open on the website. Zero stars, lost customer. Amazon will get the sale. You would get zero stars if I could select zero

Jo
Review №61

Awesome dude !

Ru
Review №62

Paintball needs taken care of.

Ni
Review №63

More

Information
21 Photos
63 Comments
4.7 Rating
  • Address:825 SE Hawthorne Blvd, Portland, OR 97214, United States
  • Site:http://oregonpaintball.com/
  • Phone:+1 503-666-7930
Categories
  • Outdoor sports store
  • Sporting goods store
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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