Went there on 04/09/21 to get a birthday present for my dad who has been a Customer for 30+ years and nothing more fitting than getting him a few gifts from them for him. I was a fish out of water as I do not ride myself,but felt very comfortable there.Customer service is miles above stellar and the price is on point for quality. Seeing my dads leathers that he bought when I was a teenager(43 now) and the condition they are in due to quality,I have no doubt that the belt I bought for myself (my first Langlitz!) will be the last one I own!In the future any and all leather goods I buy be it personal or a gift will be through them.
Langlitz Leathers make the finest motorcycle leathers in the world. Bar none. Also, nice folks and a fun place to visit to soak in the history. Been doing that for over 30 years!
I bought my first Langlitz Cascade jacket back in 1996 when Jackie & Dave were running the shop (theyre since retired.) I later bought a Columbia in 2001. Both were top class and I put many miles on them. Hadnt ridden in a few years and both jackets were stolen back in 2017 (plus Ive grown a bit) so I stopped in to check what they had on the racks because I finally got a new bike.Bennie, the general manager, was super friendly and helpful - he explained they didnt have much inventory since being closed to the public because of COVID-19 and let me try on some gloves as well. Went back yesterday to put a deposit on a new jacket (their backlog is currently 9 months; I remember when it was up over two years after articles in The WSJ and People magazine.) Bennie took the time to make some measurements so I could buy another jacket for this riding season. Top notch customer service. Ill be headed back after the summer for measurements and to get some gauntlet gloves made for cooler weather riding; he said theyll pull my records from previous orders to make sure they get a perfect fit.Ignore the very few bad reviews. Some folks arent very bright and/or act like children when theyre unhappy or dont get what they want. One reviewer claimed Bennie was rude over the phone but theres no way I believe that - hes one of the nicest, brightest, most laid-back people youll ever meet. Same for all of the staff - Ive stopped in periodically over the decades and have always been treated well, even when I was just gawking. Theres good reasons theyve been in business since 1947 and have the well-earned reputation of being the best leather shop in the world.
ZERO FOR CUSTOMER SERVICE . I sent a Motorcycle jacket to Langlitz for repairs. They made this jacket in the 70s and it is still in excellent condition but the sleeve zipper broke. I use this jacket at least once a week and keep it clean and coated with Langlitz leather treatment. I asked them to check the jacket over and make any necessary repairs. I got the jacket back after a $175.00 charge for fixing the sleeve zippers but the jacket came back with the elbow pad ripped loose. I called them and sent them pictures . I talked to an angry man named Bennie that said in his words NO WAY WE DID THIS 100 PERCENT NOT 99 PERCENT BUT 100 PERCENT WE DIDNT DO THIS. He then told me he would eat the shipping if I put it in a USPS box for 15 dollars ( I was charged $25.00 by Langlitz for return shipping ) he would throw a check in for 15. I have no idea if he was going to charge me for the repair because I couldnt get a word into his angry rant. IF THIS IS AN EXAMPLE OF THEIR CUSTOMER SERVICE YOU DONT WANT TO GO THERE.
I have been a Langlitz Leathers customer for over 13 years. I want to thank everyone at the shop for always making me feel welcome. I cant wait to get my new Horsehide Columbia Jacket.
Very satisfied about there products and service. The video call went well and you can do your measurement on the video call. Beautiful jacket and trouser. Many thanks.
I bought a Columbia jacket and I really loved it. Then I lost 75 pounds. They helped me sell that jacket, and then I bought another one. They have gone above and beyond for me. I thought the price was high at first but I have bought 2 of them and couldnt stand to wear anything else.Edit: I went back for the pants. Got a pair of Westerns. They go great with my Columbia jacket. I love suiting up in my Langlitz Leathers and going for a ride. Service is excellent. The fit and quality is the best part.
Dont buy a used Langlitz. I tried on several, and they seemed like they fit. Then I had Benni take measurements, and make me a bespoke Columbia. No other jacket I tried on fits like this jacket. You need a custom made leather jacket.
Excellent and gracious
Best leathers in the world. Hands down.
I only went there to look around. It looked like a real leather shop and there was options to be fitted for leather clothing. They even had goat leather. But everything was really expensive and probly for people who dont mind spending more for what they want.
Wonderful customer service, great prices on materials, great quality of workmanship on finished products!
I hadnt been to the that old store since May 1991, when I picked up my Columbia.It was a great experience to have my own jacket custom made. Since I moved back to Ca. In December of 91 I have yet to return.But when I do its on my list of places to revisit and make another purchase.
Great local company that puts out unparalleled products! Some great leather! Very rich history in Portland! Very cool. They make ladies purses that are super cool also!!!! They always put out scrap bags of leather for aspiring craftsman and hobbyists for like 10$ anything you buy here will last a lifetime!
Vert good phone and mails contact. Of course, my leather jacket is superb and sizes ok.A little month delivery to France for my Timberline. Many thanks for all the staff.Eric
Went in and placed an order. The production samples looked fantastic, I am very excited to try on my order. Staff seemed very knowledgeable and the service is excellent.
Loved this place! Lots of history and the gentlemen was more than happy to share it with me. Surprisingly small building though. Had ordered a catalogue some time before going to the store. It came with a little history as well. Had a great time! Recommend stopping by even you dont plan on buying a jacket. You wont regret it.
Best quality leathers (and people too) you can get
Awesome. The guys are super and they wont let you down. They are there since step of the way and we cant forget the product itself. It is simply the highest example of craftsmanship youll find anywhere. I will treasure my Langlitz for the rest of my days. Thanks guys
Got my padded pocket Columbia in 2009! Best leather jacket Ive ever owned! Thick, beautiful heavy leather with heavy duty hardware and bullet-proof construction! They treat you like family!
Excellent service and attention. They make you feel at home. I brought in a pair of chaps to get a zipper slide, they searched for one and put it on. I left with a new jacket, pants and a a vest on order. The last gear I will ever need. Best quality and service. Very highly recommend. You will not find better quality anywhere.
I have been wearing my Langlitz vest for a few months now and am absolutely thrilled with it. Being based in the UK, my order was placed via correspondence. It was a bit nerve-racking in getting the measurements right, but Scott was really helpful in guiding me through the process. It came through really quickly and was pleasantly surprised to find a leather dressing kit had also been included - with its own leather wallet, which is a nice touch. A belated, thank you. Ill be back! 😉
Just absolutely the most wonderful place to buy a leather jacket or anything riding gear you’re going to love these people and you’re going to love their products. It is absolutely the best stuff you’re going to find it anywhere. There are leather products are totally worth an investment because you’re going to have them for lifetime.
Handmade serious leather for serious riders. World renown for quality and fit.
Cool place, steeped in Portland history, awesome product. Just wish the staff was a little more pleasant and less abrasive lol.I left feeling unimportant and unsatisfied.
By far the best leathers out there. Bennie is the man.
Best gift I have given myself in 10 years. The quality of my Crescent jacket- is like no other jacket I own or have owned. The total wait time for my jacket was around 6-8 weeks. Scott was a breeze to work with regarding measurements and expedited my order very fast. The ONLY reason I wouldnt recommend these guys is I dont want anyone else having my coat. Treat yourself and you wont regret it.
I bought my jacket in 1982 still have it and its in perfect shape . They fitted me made it told me how to take care of it. Love my Langlitz
Incredibly knowledgeable and happy to share that knowledge. They know how to fit for riding or standing. Months later, I cant stop cuddling my jacket and neither can my friends. Not cheap but worth every penny. Got the last riding jacket Ill need to buy.
Top quality leather products. Excellent customer service. None better!
Crazy! Nice to see the place you here about so much.
While trying to save a couple bucks, I had an exceptionally bad customer experience trying to buy a jacket online from Schott NYC. Ultimately I gave up on that company and decided to poke my head into Langlitz and I have to say, it was the complete opposite experience to what I had to deal with at Schott. Staff was very helpful, friendly, and informative and (this is a big deal to me) not condescending or elitist about my relative lack of knowledge about the jackets.I just put down my deposit on a jacket and I’m very excited about it and I cannot wait to try it on!Excellent buying experience. Would highly recommend this shop!
Best jackets around. Finally made it to the store and loved the personal and friendly service. Bravo Langlitz.
Great jackets. Quality is second to none. Worth every penny.
Great store. Your investing in leather, custom made. A bit pricey, but worth it.
I went in for advice on some motorcycle gear that needed repair. The staff was friendly and knowledgeable. They couldnt help me, but referred me to someone that could. Great place.
Awesome, great service. Good people made in Oregon says it all
I love my 🐐 Goat hide jacket 😍
Much more than youd ever expect!We are so proud to be one of the few Langlitz Dealers worldwide!Thank you, Guys! Rob/ GEAR Berlin
Passing through on a rode trip from Chicago and I neeed snaps replaced on my vest. I am extremely pleased with their service, the staff is friendly and are passionate about their work. Thank you Langlitz.
Scott has been a pleasure to deal with and is always very responsive to my questions. Getting my second jacket order completed now. Highly recommend. They stand by their product 100 percent. There is really no reason not to try them if you are on the fence. I have had numerous leather jackets from vanson, aero leather, johnson leathers and for construction, style, custom fit there is none better imho.
Theyre popular and its reflected in their ever increasing prices. Quality and leather hides are hit or miss. Friendly helpful staff.
Love this place. The best motorcycle leathers in the world!
So happy to wear my LANGLITZ CASCADE winter version, it is exceptionnel, thanks
Amazing leather jackets and gear. If you ride a motorcycle and value quality gear you must have a langlitz.
Totally Expensive... and highest on Earth I think; total QUALITY!
Couldnt have had a better experience or service. Highly recommended
Awesome! Best jackets and great people.
Best motorcycle gear in the country, but your going to pay for it, order early. These guys only make about 1600 garments a year.
You want an heirloom leather jacket...go to Langlitz!
Had gone in intending on buying some leather goods, possibly getting a fitting/ costume jacket. Unfortunately, the staff did not make me feel welcome. Very short on words and condescending. Bad experience.
Best place for leather friendly people
Great service & great leathers
Awesome leather shop
Awesome custom leather jackets and pants
This is Langlitz Leathers, there is no other standard when it comes to leather jackets, go see for yourself
Best leathers and best customer service
Customer service and quality
I bought a wallet from them, came back the next day and had them change the belt clip bracket to the other side. They did it while I waited Free of charge. You guys rock. 😀
Super helpful
Awesome
Nuff said
I own 2 jackets now from Langlitz. As a motorcycle rider, their quality is unmatched when it comes to wind resistance, safety, and STYLE. highly recommend
A cool shop. The clerk is also very kind.At the time of my visit, I felt like I was hanging a Norton or Triumph bike from the ceiling ...Liked the store very much. Should have ordered a leather jacket for me, but pins and stickers I bought are always my fav on my wheels.
In response to my great English conversation, I was able to order a leather jacket and pants!