We built a new home near Willard Beach in South Portland. The objective was to construct a very energy efficient home utilizing heat pumps powered by electricity from a 32 panel solar array. We wanted to achieve a net-zero house. Goggin designed the HVAC system and performed all aspects of the install. The same holds true for the solar component. We were and remain very pleased with the Goggin teams participation in our project, and highly recommend Goggin Energy to others seeking energy assistance.
In June 2015, our Heat Pump was installed. Multiple times since that time, the coolant needed to be added. As new Heat Pump users, we didnt realize that the coolant was leaking and this shouldnt have happened. Finally in 2019, a leak was found and repaired. However, the unit stopped working a few months later. The installation of this unit was improperly done and Goggin Energy is unwilling to admit their mistake or run new lines between the inside and outside units, without charging us a hefty fee. The unit is under warranty until 2027, but this doesnt cover the installation or lines.
Goggin Energy has been a great company to do business with! They just completed heat pump installation in our old (1907) house, which included a needed upgrade of our electric panel. Nothing is easy on an old house - but these guys were amazing and so pleasant to work with, literally every single person on the job. Big shout out to Ray who led installation and stayed until 6 on the Friday of a holiday weekend to make sure we were all set. Highly recommend!
I got My heat Pumps from Goggin and they were great! They worked with through the installation to help accommodate my Tenant so that there was no interruptions with his daily life. They have continued to help and assist me with getting my rebates and any issues with the Heat Pumps.
We have contracted with Goggin Energy twice over the past several years. the first time was to insulate our home and the second was to install heat pumps. It is without reservation that we give them a five star rating. They were professional every step of the way from the initial inspection-price quote to the follow through after the work was performed. Goggin Energy took the time to do the job well (with no rushing through so that they could get on with their next job); courteous; efficient; thorough; and reasonably priced (after getting quotes from other providers). Should we need any services in the future, we will not hesitate to call on them again. Sincerely, Santos and Marla Pastrana
We had Goggin install a heat pump at our house. Everyone we dealt with at Goggin was professional and friendly. We are very pleased with the work that was done and the performance of the heat pump (Mitsubishi). We got a bid from another company named after a tree that was close to a $1k more for the exact same model heat pump. The only negative of the process was the heat pump was not installed during the initial time frame quoted due a host of COVID related delays. I would recommend Goggin without hesitation.
This company has a customer for life in me. They arent even the ones who installed my heat pump (I have no idea who did), and they have bent over backwards to help me with current issues. When I build my retirement home in a few years, I will have them install all the heat pumps!
Adam and Katie were both skilled and detailed in the installation and their communication about the project. I highly recommend working with this company for your heat pump needs.
Goggin Energy was simply wonderful to do business with. They were responsive to my many questions, diligent with their work which happened on schedule. I love my new solar panels and they look great! I highly recommend Goggin Energy to others!
After getting multiple bids to install heat pumps and a heat-pump water heater, we chose Goggin because they were by far the most knowledgeable about the technology and transparent about pricing. They worked with us to price out many different options and find a solution that was within our budget. We could not be happier. The complex installation stayed on schedule and they were communicative every step of the way. The new heat pumps and water heater work like a dream, even in the very cold temps! Best of all, we genuinely enjoyed interacting with all the Goggin employees.
We recently had a heat pump installed by Goggin Energy. We are extremely pleased with the installation and the responsiveness of the entire team who worked with us! Every employee was focused on providing excellent customer service. We confirmed our installation date a few months prior and it happened on time, in spite of the heavy work load all of these companies are experiencing after the COVID lull in the spring and subsequent surge of work this fall! The technician who came to our home was extremely careful to follow the COVID-19 protocols, which we truly appreciated. He was very skilled and completed the job in record time. Goggin suggested installing a whole-house surge protector which we would not have known about otherwise. Their electrician was fantastic! We know that so many companies are overwhelmed with work right now, so Goggins excellent communication, customer service, and integrity are doubly impressive! Five stars and two thumbs up! Hire Goggin Energy with confidence!
I am so happy that I chose Goggin Energy when purchasing a heat pump ! They were so courteous, knowledgeable and helpful when deciding which size unit would fit our needs ! The installation went smooth and everybody was so respectful of my home. I highly recommend Goggin Energy, they are a great family owned business to work with !
Heat pumps rule! They did everything right. Very responsive and very fair price. Would strongly recommend.
The heat pump units provide both AC and instant heat. I love how quiet and efficient they are. Goggin Energy did a great hassle free installation.
Goggin installed an air-source ductless heat pump five years ago. And performed its annual maintenance a couple of years ago. It has always performed as expected, quietly sending heat throughout our house. We love it. And we enjoyed dealing with Goggin. All good!
Goggin energy is one of the most efficient and cleanest contractors I’ve ever seen your love their crew and their management very knowledgeable and keeps up-to-date on new technology
After deciding to convert from oil-powered radiators to heat pumps, I reached out to Goggin. Their team was thorough, efficient and informative from start to finish, beginning with a walk through of our home to the submission of numerous options via proposals, and eventually installation.Annalise was a great resource for information, and when we ultimately pulled the trigger on the project, Ray and his team not only did a brilliant job of installation, but after realizing that we were effectively without heat during November, they sped up the planned timeline. They also somehow managed to run ahead of schedule despite a setback on our end, which was a happy surprise.There were some blips re: communication -- on both ends of the spectrum, in fairness -- but at no point did we feel like Goggins team was doing anything but a mindful job. One week after installation, our house is the warmest it has ever been during wintertime, and the heat pumps are near-silent as they do their work.While Goggin submits our Efficiency Maine rebate for us and closes the permit with our town, were happy with the choice we made. And in the event that we go solar, I know the company well be choosing to work with.
I am thrilled with my new heat pump system that Goggin Energy just installed. Everything works even better than I dreamed it could and the people at Goggin Energy were terrific from the very beginning to the end. Im looking forward to having A/C as well after last summers heat and humidity and Im pleased to be off oil!
The folks at Goggin Energy did a fantastic job installing our heat pump. They communicated well during the entire process. There were no hidden charges, the bill was exactly what they said it was going to be. The heat pump works perfectly. I would highly recommend them!
This is the second time Goggin has installed a heat pump for me and I’ve been pleased both times. Knowledgeable sales people and thorough installers. Thanks
I highly recommend Goggin. Outstanding staff, from sales to office through installers. Prompt, efficient, and friendly.Chuck SpangerScarborough
I cant speak highly enough of the customer service Goggin provides. They are literally always available with support should I need it for my heat pump (which they didnt install but still service). Greg and his team have been consistently excellent this winter and I recommend them wholeheartedly!
Used Goggin to install heat pumps for the house we just bought. Great company ran by great, friendly and professional people. Everything from obtaining the quote to the post-installation help was handled exceptionally! Not a single complaint - would highly recommend!
Buyer beware! Goggin installed a heat pump in my home summer 2016. They promised reliability and efficiency - I got neither. The product they installed was defective, breaking down every other day for 3 months. They were at a loss how to fix it and would not replace it. They finally got it running but now it costs more to run than my old oil furnace! Contract requires mediation to resolve dispute, which costs more than the heat pump condenser is worth. Take my advice and stay away from Goggin energy! Worst business experience of my life, and I have been a building contractor for 35 years.P.S. I see that my initial review struck a nerve with Goggin energy. Their petty blame-game does not change the facts, and if I can keep even one individual from the horrendous experience I had with this company, Ill have done my duty here. Heat pumps are the future when it comes to heating and cooling your home. Since my experience with Goggin, I have had a heat pump system installed (by a different company!) at another of my homes, and I couldnt be happier with it. Goggin installed a defective heat pump unit at my house, were unable to fix it for 2 months, and it now runs at high cost. I am going to have to replace it myself, at the cost of several thousand dollars. Buyer beware!
Great guidance, great price, great installers, great follow up. Highly recommended.
Very fair price, excellent installation, great service from the office. Good follow up.
Always a positive experience.
A well managed, very helpful company. They are excellent with questions about the rebate, etc. and follow up questions on the heat pumps- which we love!