Working with Brett on our cooling solution was great. He was knowledgeable and was able to help me with the right solution. The installers were on time, professional, and attentive. They made sure to double check before installing on where everything went. They raised our furnace and recommended a filter box, which I didn’t even know we needed. Not only is our house cooler, but also much better air quality. Recommend 100%
My experience with Climate Control was great. The technician, Grant cleaned all the heating ducts in my home and the dryer vent system. He also performed a Heating system maintenance. I particularly loved that he found a ring that I really loved inside one of the vents, I was thrilled to have that back. He was very professional and thorough and explained the process to me very clearly. This is my third time using Climate Control and I will be a permanent customer of this company.
We had a lot of companies come out and do bids for our business. We are switching the office over to a ductless system. Climate Control was by far the best choice. Their pricing is competitive. Dave came out and did an assessment the next day after I called. He answered all our questions and made excellent suggestions. The employees are on time, polite, tidy, and efficient. The communication has been outstanding. I went by their office to drop off some paperwork and the office staff are friendly and helpful. I plan on switching my home to a ductless system and I will absolutely have Climate Control install my system. This was an easy review...they are awesome.
Grant came out and tuned up our furnace and AC. He was very professional and knowledgeable. He found one issue with the AC and was able to show me what the issue was with his tools. He also had a replacement part in his van so he was able to fix the unit right then. I really liked Grant and hopefully they will send him the next time I need my HVAC serviced. Great job and I will absolutely use this company again!
Chris came out to perform the annual maintenance on my a/c unit. He did it in a thorough and timely manner. He is a pleasure to work with - always respectful and courteous. Thank you!
We were very pleased with our experience with Climate Control from beginning to end. It was great to secure a prompt appointment right before the heat wave hit, and then Dennis showed up right on time and delivered the bad news that we needed a new system. Marlena was wonderful to work with, as she provided everything we needed to know for a new system. Then the J-Crew, Josh and Jordan, went above and beyond while installing our new unit. Efficient service and quality work from beginning to end. We highly recommend Climate Control.
Our experience with Climate Control has been fantastic! We were in the market for a new AC and Brett/sales came out and walked us through the process and made us feel very confident in the company and service. The turn around time from the initial call to the quote and install was about 3 weeks, which is incredible. The install team- J & J did fantastic as well, answering questions and being flexible with our needs. Communication was prompt and clear for the whole process. Thank you guys!
I have a service contract with Climate Control. Steve has serviced my system several times. He is consistently professional, personable and competent. Thank you Steve for your help and expertise!
Grant Brantley arrived on time to the minute, cleaned the vents, was polite and respectful and did a great job! I had a few questions about our thermostat, which he explained with patience. I highly recommend Climate Control. Molly
I have been a Climate Control customer since 1990. They have done all my furnace and AC maintenance for thirty-one years, and I have purchased four complete systems from them. They have helped me rehab a 1935 home and done a new construction design and install for me. I think I have seen just about every aspect of their business. I highly recommend them. Im not just a person who sticks with whomever; they are the only company I have such a long history with. Why have I stayed with them? Integrity, quality, and service. They are an old fashioned company that really cares about the quality of their work, and they stand by that work. If something goes wrong, they will make it right, and go the extra mile. When they say theyll be there, they are. When you need them, they are responsive and helpful. They are just really good competent people, and they have continually hired good people over the decades. Furnaces and ACs last a long time, and you need someone who can go the distance. You wont go wrong to put your faith in Climate Control.
When Climate Controls’ Comfort Advisor Marlena arrived at my house, I knew our situation had improved immensely. While the 5 HVAC contractors who came before her told me what I should do, she listened attentively to me explain what I wanted for my family; to replace a 16-year-old furnace and install air conditioning in a house that had never had it.Marlena thoroughly assessed the existing equipment and set-up, including the breaker box to determine what electrical work might be needed. She assessed the “load” to determine the right size of the new equipment. She didn’t simply assume that the existing furnace had been sized properly. She took time to explain what she was doing and why. Moreover, she answered my numerous questions.Once I received her proposal and compared it with the other companies’ proposals, I had more questions. She responded promptly or provided a timeline when she felt she could respond (almost always later that day).My biggest concern was the A/C installation. The fact that the A/C condenser would need to be installed near large windows and a door raised the noise issue. Marlena had a solution, a 56 decibel condenser that was reasonably priced.After reviewing 8 proposals and much discussion, I hired Climate Control, Inc. This was due in large measure to Marlena’s outstanding customer service and professionalism. Her quick replies to phone calls, emails, and texts set a high bar that none of the other HVAC contractors lived up to.Climate Control personnel phoned to schedule the installation within 7 days of hire. Casey and Riley showed up at 8:00 a.m. on install day, having called first to say they were on the way. Casey explained the installation process and when the job would likely be completed. He demonstrated the features of the new equipment to my satisfaction. After completing the job, he and Riley did a nice job cleaning up. Marlena even followed up to make sure my family and I were happy. We are extremely happy. The team at Climate Control, Inc. is professional, courteous, and honest. They also do really good work.
We had a consult with Marlena Jarvis, who initially came to see us, (immediately after another technician had come out do do a routine maintenance call); her visit with us was unrelated to the maintenance call, and was regarding installation of an air conditioning unit. During this visit I was thoroughly impressed with her professional knowledge, genuine concern for our needs and lifestyle, and was exceptionally pleasant, friendly, and engaging. Marlena displayed an interest and concern for our needs and comfort that was, in my experience, frankly exceptional!Then, well after Marlenas appointment with us and well-past the close of business, I had to contact her directly to address a glitch in the system which (temporarily) left us in the cold, with the furnace shut down, after the initial technician had serviced the furnace and issued a clean bill of health. Marlena very graciously and with the patience of a Saint, spent about 45+ minutes on the phone, walking me through a re-boot of the system, which resulted in the furnace re-booting correctly, and warming our home on this chilly evening. Again, she was delightful in our conversation, patient in her instructions to me, and knew exactly how to guide me in a step-wise, systematic fashion. SHE IS A GEM!! And one of the reasons why we value and continue with CLIMATE CONTROL.
Dean arrived on time and once we explained what the issue with the AC unit was he went about checking the system. He was very professional, personable and answered all of our questions. He not only fixed the AC unit, he also checked our other AC unit as well as the heating units to make sure they were in good working order too. A+ Service!
We had the technician come out for our annual AC inspection. Weve had our AC unit for a while and like to keep it in tip top shape. I was pleased to hear after a thorough inspection, that everything was working well. Weve been using our AC system more this year than any other year in the past, and we were happy to have the good news from our reliable well trained techncian.
I purchased our HVAC system from Climate Control about a decade ago and I always use them for any repairs and my ongoing maintenance. During the recent heat wave (116F in the Pacific NW is no joke) my capacitor went out and the soonest a tech could come out was around 2 weeks out. Climate Control had the part I needed in stock and he waited after hours for me to drive down and pick it up so I could get my AC working again. That was greatly appreciated!
Completely satisfied with the maintenance on our HVAC and heating systems. Tech pointed out potential red flags to watch (condensers) and documented everything thoroughly.
John and Dennis are the best in every way. Thank you for taking great care of our equipment.
Grant did a great job in cleaning our ducts and vents; they were long overdue. He did our heating maintenance in the same visit. All the work Grant did was done well and professional. We love this company!!!
Scheduling was easy and the person was very helpful. The technician was very knowledgeable and professional. We were very happy with the service and grateful they were able to fit us in their schedule during the middle of the high heat our area was experiencing.
We had terrible stinky sock syndrome coming from our cooling coil. Chris arrived at 8 am sharp. He removed the coil, cleaned it, and suggested adding Reme-Halo -- an RGF air purification system -- to kill mold spores, other microbes and odors. Fantastic! We have never breathed cleaner air in our house. As someone with Asthma, allergy to mold and chemical sensitivities, I am ecstatic! Chris is smart, energetic and professional. We will request him again for our annual maintenance and any needed repairs.
Dave and his team were absolutely the best. They were so professional and trustworthy. We had gotten a few bids and they were absolutely the best price and the most knowledgeable. I would highly recommend you go with Dave.
Steve was prompt, efficient, knowledgeable and courteous. I feel reassured that we are ready for winter after his inspection.
The serviceman was on time and on the job. Very personable and able to address and answer all our questions. His workmanship was excellent and were very happy with the result. Grade A.
The technician forgot to bring new filter to replace the old ones in the HVAC. The statement was...but the old ones still look good and well replace them when we check the Heating in winter.Update 7/16: Ignoring the fact that I do not understand how an HVAC technician doesn’t have a stack of HVAC filters in his vehicle, I decided to replace them myself with filters from Home Depot. When I opened the HVAC, it made sense why he reported that the filters still looked good...because they were not even installed properly. One of the two filters was leaning at the bottom of HVAC allowing unfiltered air to go through the HVAC. I contacted Climate Control twice before posting this update and have received no response at all. This is the first time I have used Climate Control and I do not plan on doing it again. If I hadn’t noticed this, we would have went through an entire summer of potential forest fire pollution destroying my HVAC and the inside of my home.Update 7/21: Climate Control refunded the maintenance charge
Marlena Jarvis responsiveness and abiility to craft a full HVAC package proposal to meet our budgetary and efficiency guidelines was simply outstanding. She is easy to work with, accommodating and gracious.
Weve been happy Climate Control customers since 2002 when they installed a new furnace (and in 2006 installed a new heat pump). We rarely suffer loss of heat or A/C, most issues are identified and resolved during semi-annual service under the maintenance contract. All the techs weve had have been professional, knowledgeable, neat, and willing to answer questions.This time we did lose our A/C -- probably because our maintenance service had to be deferred a month (because other customers were having outages during the heat dome). Dennis B. honed in on the issue quickly, replaced the faulty capacitor, tested the system, and had the house cooling again in no time. Its a pleasure working with him.Thanks Climate Control team!
Steve was professional, experienced, efficient, and personable. Did the job and didnt try to sell us anything. Because of that, when we replace our old furnace we will look at Climate Control first.
We have always gotten great service and good technicians every time Climate Control comes out to maintain our systems. Our most recent service was no exception. Grant was polite, informative, and readily answered all my questions. He was a pleasure to work with!
During our recent heat wave our HVAC system went out. Many folks were in the same boat, so getting companies to even respond to repair requests was problematic. Climate Control (Casey) was quick to respond, answered my questions, and scheduled me on the spot.Dennis, the technician, came out, looked at the system, and diagnosed the issue in an amazingly short period of time! All during the visit he was super helpful in educating me about the system and showing me what he was doing and why. Certainly put my mind at ease. While the cost of replacing the blown capacitor felt a bit high, it was certainly within the range that companies were charging to do that work. So, while I could have found a capacitor for less, and replaced it myself, it was worth it to me to have Dennis take care of it so that I knew the job was done, and done right.Dennis was very customer-focused, helpful, and professional. I would certainly recommend Dennis and Climate Control to anyone needing quality HVAC service.
They were unfortunately delayed to look at the AC because of the backlog of requests during the heatwave. Then they also needed to return later in the appointment day because they would need a large enough ladder in addition to another technician (for safety) to reach the external unit on the roof. But once they were on the roof, they figured out what was wrong within 20 minutes and resolved the issue.
My AC went out when we were experiencing very hot temperatures. I was worried because in a few days the forecast was calling for 100+ degree days. I called several different places and Climate Control was the only place that could come the next day. All other places were booking 6-10 days out. The technician came, was patient with my loud dogs, identified the issue and fixed it during the appointment. Climate Control did have the highest fee for coming out but it was well worth it to get my AC working ASAP.
Dennis was professional and knowledgeable about our Home Comfort Zone system. He quickly analyzed the problem and repaired the system, then took time to explain the settings and optimize them. I highly recommend Climate Control.
I am a repeat customer, with Climate Control installing my gas heating system in 2003, gas water heater in 2013 and now gas range/roof vent in 2021.Roy and his team were easy to work with and very accessible by email for questions. The job was done very efficiently and professionally, the cleanup was spotless.It will take another 2 months before the gas range from Best Buy arrives for the final hookup, so Im keeping my fingers crosed.Thanks Roy, Casey and Sam!
Weve been using Climate Control for our heat pump/AC for over 15 years--in our previous house and then in our new house where we got a whole new system installed. They are prompt, courteous, and they do a good job of maintaining the equipment and explaining what they are doing. Highly recommended.
Reasonable price & prompt service. Techician Matt was very easy going & helpful. Showed me someting about my furnace filter placement I didnt know (!) & advised how to clean the coils on my heat pump - with a hose for free vs a service call. Saves me $250/yr. & gains them a very satisfied customer. I recommend.
My parents used Climate Control for a furnace repair. They would not stop raving about Chris. They were in complete comfort after his visit. I want to thank Chris for taking care of my parents so well. He was courteous, on time, and explained in detail the issues. My parents felt safe and were comfortable knowing Chris was the one working on their furnace. My father was also very happy that Chris followed PPE and CDC guidelines when in our home. (He wore a mask, gloves, and footwear protection.)10/10 would recommend Climate Control, but 100/10 would recommend requesting Chris for your services.
Dennis was a delight to work with. He was able to diagnose, program and set our EMME system quickly. I don’t think it has ever worked this well!
Our heat pump stopped working sometime during the day and when I got home from work the house temperature was around 85 degrees. Called several HVAC companies that claimed to have 24 hour emergency service but they did not. Called Climate Control and a technician called me back right away and tried to help me diagnose the problem over the phone. After that didn’t work he came out and had our air conditioning back up in running in no time. Paid a little more for the after hours service but worth it. Definitely would recommend to anyone needing help with their HVAC system.
Climate Control has been providing semi-annual service for close to 3 years now for me. They come out before each major season to perform maintenance and check things out. When they find an issue, they let me know and I can decide to do it myself or pay them to do it. The technicians are always prompt, professional, and efficient. I just signed up for the next year!
Everyone at Climate Control is amazing. While other companies had a 4 week wait they came out THE SAME DAY I called! Chris was amazing! He quickly and properly diagnosed the issue and came back to complete the repair after ordering a new part. Our furnace is over 20 years old and they new exactly what to do to save the day.
Climate Control installed our gas furnace and heat pump to replace a dying 50 year old gas furnace. They recommended and explained the benefits of the heat pump, which I was glad we bought since it provides AC as well as heat. They did a professional job of installation and left the house clean.We have also used them for our servicing and they are always polite and efficient. With our most recent heating service I had a lot of questions related to optimizing use of our thermostat and potential improvements to ductwork which Dennis the technician patiently and thoroughly answered, checking with me to ensure that he had answered my questions and he made some recommendations without any sales pressure.
I very much appreciated working with Climate Control staff! From beginning to end! We loved Marlena in sales, she was NEVER pushy and only informative and super supportive of what was best for us. Also, the install guys were super professional and courteous!! Will use them for all our HVAC needs.
Communication was great and they fixed our AC quickly. Courteous and friendly.
My wife and I are extremely happy with our new furnace package. Most importantly to us was the quick response to help us . The professionalism from Brett Schultz( sales) who found help from Climate Controls Commercial Division and put together our package. When the crack commercial install team of Lance and Dean arrived at the appointed time, it was apparent they new exactly what to do and finished quickly, explaining the operating details clearly. Again Thank You Climate Control. We will be happy to recommend your company.Jim & Mary
Very efficient staff. Highly recommend.
Have been customers of Climate Control for years and have always appreciate their timeliness, professionalism and responsiveness. Very reliable with good customer service!
Dennis was my tech. He was amazing. Thank you Dennis.
Tim has been great to work with! Hes fixed an issue with our HVAC and installed a new thermostat. Hes extremely quick to respond and come out for services. Hes professional, honest, and someone you can rely on to provide honest service.
Climate Control is great. Always able to get in touch with them to make an appt. They are professional and great service. I have been with them for many years. Technicians are always so friendly and helpful.
Quick and responsive after hours call by Dennis. Very professional and knowledgeable.
We have used Climate Control for over 15 years and they are always professional and courteous. They installed my current HVAC system including an air exchanger for my wife’s chemical sensitivities. I highly recommend them for both installation and maintenance.
Chris and Matt called to confirm the time they would arrive. They were professional, knowledgeable and patient. They wore masks and booties to ensure both protection of my floors and COVID protocols. They explained everything they were doing to elevate the longevity of my HVAC system. I have already recommended them to my neighbors.
I reached out to PGE to get an estimate on ductless heat pump units. Climate Control answered. I had a service call to look into installing a ductless heat pump system. I got several good possible alternatives to actually installing a ductless heat pump in our very warm upstairs bedroom. I got estimates for both the ductless heat pump and an alternative. In addition, the service person gave me some tips on how to maximize the existing air flow which has helped until we decide on how to go forward. Great service, great employees. Would recommend Climate Control for your HVAC needs.
We are a commercial biz. AC has worked great. Some guy came to change the filters. He couldnt figure out how to get on the roof. Then when he was up there it sounded like a WWE match. (The filters probably didnt fit, but he MADE them fit)Over the next week: the unit lost power, stopped turning on the fan and wouldnt go below 80. When called we were told the earliest someone could come out was later in the week.We called a competitor that came out same day.We no longer need the hot wrestling on the roof. Thanks.
My husband and I have had Climate Control for years do our yearly maintenance, and do repairs. They have always come in a timely manner and efficiently done the work, and thoroughly. We are very happy with the company and have recommended them to others when the occasion arises.
Thanks to our ongoing relationship with Climate Control they were there for us when we needed it with a speedy repair of our AC after the heat dome fried it! Thanks CC!!!
Marlena was very helpful and friendly. We had very professional service and would highly recommend this business for your needs.
Always professional, always thorough and on time.
Dennis has always shown expertise and great care in maintaining our heat pump system. He is utterly reliable. I have a lot of confidence in his work.
Jason not only fixed a specific problem, but then took the time to help us set/use our system more efficiently.
Sarah,It is always a pleasure doing business with Climate Control. We had them install a new high efficiency furnace and an on-demand tankless water heater two years ago and recently discovered a leak in a condensation line. After some discussions, Climate Control stepped up and covered the repair under warranty and all is well. They are professional, efficient, responsive and a great value. We love our new Carrier furnace and Rinnai tankless on-demand water heater.We would highly recommend Climate Control if anyone were to ask.Steve Graeper
Climate Control provides very professional, knowledgeable, and friendly service. I was very impressed by the service Chris provided several days ago, for my heat pump maintenance, with all 3 of my filters being changed. Every encounter I have had with Climate Control employees in the last several years has been very positive. I was most impressed with the service provided by Chris!
I am a long time customer of Climate Control. They are very responsive. They come out twice a year, Spring and Fall to prepare and check the system and put new filters in. They installed the new system 9 years ago and they keep it running and repair it when needed. Their service techs are friendly and efficient and wear booties and masks.
Marlena was SUPER, and very informative.! She problem solved in a challenging time due to COVID. Will recommend climate control every time.
Greatly appreciated that Dennis followed PPE and isolation protocols consistent with our initial and wrap-up meeting and his work on the unit. Communicated the status of the heating system from his check of components and what maintenance was performed. Recommend without reservations
We were very pleased with the quality of service we received from Climate Control both before, during, and after our purchase of our new furnace and air conditioner. We also received excellent service from them on maintenance for our old units. I unreservedly recommend them to anyone needing either service or to purchase a new furnace/air conditioner.
Kevin has been doing a lot of work for us in our new old home, 1962.He has done a great job. His helper was also nice and conscientious.They were hard working, prompt and always left the work site clean.Thank you for a job well done. I would highly recommend Climate Control.
It has been such a treat to have work done by such a knowledgeable, trustworthy company. I cant say enough about, Dennis, one of their wonderful technicians. He knows our system better than anyone else that has worked on our furnace, he is timely, brilliant and kind.
This is a company that is professional. You can expect courteous service which is correct. If it isnt, they come out ASAP and make it right. My experience was great. On time. Courteous. Mask on. Friendly.
Responsive, friendly, professional! Great experience!
Dennis was sent out to provide us with our first maintenance visit for our cooling and heating system today. I was impressed with the time he took to write a detailed description of the items we went over together while he was here. I have a problem with allergies and he wanted to make sure that I was well informed of all my options and he wrote down all the information he told me about so I could share it with my husband. Thank you so much Dennis!
I have never taken the time to formally review Climate Control and I feel bad. I know I look for reviews to make a decision on a company.I have been using Climate Control for 20 + years for a reason. They are dependable, knowledgeable, great customer service and overall would recommend highly. Kudos to Climate Control and keep up the good work.
The tech, Jason, was on time for the planned maintenance appointment, and he donned booties when he entered the house. Jason took pictures of the areas of concern in our heat pump, and he also showed me the results of the testing that was done. After his thorough explanation of two parts that could extend the life of our unit, we decided to have him replace both parts. Since the parts were replaced and the electronic filter was thoroughly cleaned, our heat pump is maintaining the set temperature more efficiently and isnt running as much as it was before. Were very happy with Jason and will continue our twice a year maintenance with Climate Control Inc.
I have 4 vendors quoted me to install our central air in our 3400 sq ft house. They have the product I was looking for (carrier, very quiet) & $1200 lower. They were on time and reall nice and careful. I was hesitant first out of 4 vendors but i made the right decision. Casey and the rest of the crew are professionals. Marlena too made it easier snd worked with me until work is completed.
Climate Control has an after-hours “emergency” line that immediately connected me with a technician. Dennis has come to my home twice and has been punctual and professional. Other companies tried to sell me a complete overhaul of my comfort zone system. Dennis explained what was wrong with my current system and got it working. I would recommend this company.
Very professional and customer service friendly. I worked with 4 different people who had come to my house during a furnace repair turned to a furnace replacement (ouch). But they made the process simple and as pleasurable as possible. Will certainly be using them for all my future furnace needs!
Jason did a great job installing an additional part to our furnace. Professional and very thorough! Explained the whole process required and got the job doneHighly recommend both the technician and the company as a whole.Matt Jarvis
Juan was, as always, great to deal with and very professional. He provided the fall service check up. He also replaced a condensate unit that was malfunctioning and installed a new air purifier.
Weve used Climate Control for many years, and have found the service to be excellent. Their technicians installed a heat pump several years ago which has really helped us. Their regular servicing is timely, thorough and well-priced (seems to me). Kevin and Luis did a great job of maintenance and duct cleaning yesterday - on time, courteous and friendly, with thorough explanations of what they were doing. Thank you!
Jason was a super professional technician.Our A/C finally works.Glad the company has experienced, professional techs
Climate Control is the best company in town. Excellent customer service, availability of services, and amazing technicians. Marlena and her team are simply the best.
Jason did a great job installing an additional part to our furnace. Professional and very thorough! Explained the whole process required and got the job doneHighly recommend both the technician and the company as a whole.Matt Jarvis
Dennis was amazing and helped me out with an explanation of what could be wrong with my AC while he was going home. Amazing service. Thanks Dennis.
Hands down the most reliable HVAC company with the fastest turn around timing and the sweetest employees that could feel my pain when we were without heat in the 30 degree weather. They heard my problem and came right out the next day! Marlena was so patient with me and was very specific and explained step by step of the process and helped with the financial portion too. So pleased with the work and such amazing results from the clean and seal they did as well!! Definitely will recommend my family or friends to them in the future! :)
Their response time isnt very good. I had a tech out to fix my A/C and he informed me that I needed a new circuit board, but he didnt have one with him, so he told me that the office would schedule someone to come back out. I asked him how long he thought that would take and he said at the earliest they could probably have someone out later that week (he was at my house on a Tuesday) or the latest early next week. Over a week went by and I hadnt heard anything so I called to get the returned visit scheduled. Now its almost going to be another week until they get someone to come back out to finish the job (so thats a total of two weeks to get my a/c fixed). The lady scheduling didnt even apologize that its taken so long to get someone back out either. Good thing the weather hasnt been hot lately (its June) or this wait time would of really sucked.
I have used Climate Control for the past few years and would recommend them to anyone. They are always on time for a scheduled appointment and the first time I used them was when my furnace quit working during a very cold spell. I contacted a couple of companies that said they were too busy but could come out in a week. A friend of mine recommended Climate Control who I called and they were out the next morning to take care of the problem so again a great company.
Tried a competitor once and regretted it. Climate Control is my go-to for HVAC maintenance on my homes system. While I could do without the upsell on some new feature every time I get service, I appreciate the companys professional service.
Great place and Dennis was awesome!!!
Ive been a customer since we moved to town in 2016. Theyve also installed a mini split for our ADU and helped us with the Oregon energy credits. Theyve provided quality maintenance for our HVAC system in the main house.
Steve and Climate Control get our highest rating and were new customers, however, planning to add an ongoing maintenance program soon. Highly recommended!
When stopping by for some supplies, the front office folks always drop everything and get straight to my requests. For several years, Ive found the best businesses have personal employees both in the field, but also at the front door. Attaway.
I had them replace an old Home Comfort Zone system with the new system. It went very smoothly, they kept the house very clean and was done in just a few hours. Dennis was able to quickly identify and correct a problem with the system a few weeks after installation. The fact that he was aware of the latest issues from the manufacturer was great, unlike so many other techs who have to go back to the office and do research to find the right solutions.
Right at scheduled time as usual. Expert diagnosis. Tech very friendly and clean and did a great job.
Quick response and excellent service. Dennis was great at explaining what was going on with my furnace and what the options were. Very professional.
Our furnace stopped working 2 weeks ago and the company we originally hired tried to tell us the part to fix it was $800....We called Climate Control and Tony came out and fixed our furnace in 20 minutes at a fraction of the cost. He was honest and reliable and we have heat again 😊 Do not go anywhere else these guys are truly professionals!
I have been a Climate Control customer for many years. I just want to say that this company is the best. They always advise me of upcoming dates for service, easy to schedule appointments within a time frame that works for me and are always on time, very friendly, professional and courteous. We recently bought a manufactured home and called them to check on our heating and air conditioning systems. They were awesome, pointed out possible problems and solutions. They are very honest and do not try to rip you off. Will continue to do business with them as long as I own my home. We also needed to install a water heater, something they do not do, but were more than happy to recommend an honest and reliable company! Now that is what I call service. Thank you Climate Control for always taking excellent care of my homes.
We had Climate Control install a new high efficiency heat pump system in our home about 5 years ago. It replaced a 20 year old heat pump which was inefficient & undersized, and had lost most of its (now illegal) coolant. Wow what a difference! The Sales people were courteous and helpful in all aspects of the sale, thoroughly explaining all the rebates that were then currently available from PGE, State of Oregon and others. Although the new system was an unexpected hit to our wallets, we have saved a lot on our electric bills over the years and are very satisfied with our HVAC system & the excellent service we continue to receive from Climate Control. Thanks CC team!
Jason has been here twice now, rooting out problems caused by the crew who did repairs to my house following a fire. Hes attentive to detail, unlike the HVAC guy the other company sent! I wish I didnt need someone to fix someone elses mistakes, but very glad it could be done. I also appreciate his courtesy in wearing mask and gloves in my house. A great representative for Climate Control.Update Aug 2020: Jason came out again to fix the air scrubber that was originally installed by a different company that refused to consider a manufacturer problem as warranty work. Climate Control would have, but they didnt install it! As though I hadnt already learned my lesson: start with Climate Control. They will fix others mistakes, but they do the job better in the first place, so dont bother going somewhere else!
They are professional, considerate, and don’t try to sell you parts that you don’t need. Highly recommend.
They were quick, efficient, professional and just a good bunch of people.