I ordered an elliptical from them last year and got a quick delivery! After eleven months had a part fail.Stopped in and saw Guy, he ordered the part on the spot.Less than a week later the part arrived and within 2 days he came by and installed the part. The level of customer service was beyond what you typically see these days. I would highly recommend the company, great to do business with a small local outfit!
Guy was great. He was very concerned about me, my budget and spending the right amount of money that I felt comfortable with. Didn’t try to upsell me at all and extremely knowledgeable. He is the technician on all of the equipment so he knows these machines inside and out. White glove delivery to the house and had everything up and running as well as orientation with new machine.
Excellent service, nice equipment. Shopped here recently to buy a set of weights and rack, not an easy find during the pandemic. Excellent price that wasn’t marked up, very fair price. Easily returned a weight that I overestimated my strength for! Highly recommended.
Great experience shopping and finding the perfect elliptical for me at Fitness Equipment of Maine! I knew that an elliptical was the right machine, then it was a search for the best one at a fair price, I did my research online and then sampled machines at various stores. With Mike Connollys help, I found the most solid piece of equipment with the features that would ensure my regular use, a Matrix XER. In fact, the elliptical was so good that the others I tried paled by comparison. Very happy with Guy Fullers delivery and installation. Guy noticed a wobble in a handle and ordered me a new handle and will install the replacement. That is impressive service and a commitment to quality.
What a great experience! We purchased our first ever treadmill at Fitness Equipment Maine at age 67! The owner, Mike Connolly is the most knowledgeable person I’ve ever met. He let us try out the different levels of equipment in his store. All well known and reputable brand names. Mike explained the details of each and by asking us the right questions helped us to make the right choice. He knew exactly what we needed. This treadmill will save our sanity during the pandemic and winter when we can not walk safely outside.The delivery crew was professional, polite and personable. They arrived in time and did a great job installing and explaining the different functions.If you are thinking of buying any sport equipment I strongly encourage you to start at Fitness Equipment Maine, talk to Mike, and you will not need to go anywhere else! He is your person and Fitness Equipment Maine is your place to make sure you stay safe and healthy.Many thanks to Mike and his crew for the wonderful experience!
I wish I could give 10 stars! My beloved elliptical finally broke this week, so I called Mike at Fitness Equipment Maine. He helped me find a suitable replacement and arranged for it to be delivered and installed in just one day even though I live over 100 miles from his store! Id been thinking of purchasing a treadmill for quite some time, and Mike helped make that possible as well by offering financial benefits for buying two pieces of equipment. The service was remarkable, especially considering that we are still in the midst of a pandemic. Other benefits of purchasing with Fitness Equipment Maine are that they service all the equipment they sell and that they offer solutions for recycling old equipment in an environmentally responsible manner. Highly recommend!
Mike,As business owners ourselves I wanted to take the time to give you guys kudos for good customer service and delivery. I purchased the Inspire FT1 and both my husband and I are enjoying getting back in shape. Your promise of delivery within 10 days held true which is awesome considering the Covid virus and shortage of equipment in the industry.John and his dad delivered and installed the gym and were very friendly and knowledgeable about the gym. They went the extra mile to show use of the gym and were tidy and neat. Overall you can be proud of your service and professionalism. As for the equipment itself it is well built and easy to use. We are talking about purchasing another for our main home as well.Thanks and much success!Chris and Anna
My name is Eric and I have to say that I have had one of the best experiences one can have with Fitness Equipment Maine. I had purchased a defective Precor Exercycle with a P10 console on Amazon and was working with Precor to replace it after Fitness Equipment made three unsuccessful attempts at repairs on the unit.Mike the owner made it his goal to get things right for me even though he never sold me the machine to begin with. After Precor gave the go ahead to have my unlucky unit replaced they sort of dropped the ball and let time pass. Mike saw that I had waited a long time and been through a lot with this unit so he went ahead and secured, delivered and set up a new machine for me within a week! What a wonderful business this is with kind, caring and knowledgable employees.
Had I known about Fitness Equipment Maine before my daughter purchased a Horizon treadmill, we would not have ordered it directly from Horizon but would have purchased it directly through Fitness Equipment Maine. She ordered it the 23rd of January but due to COVID it took a few weeks to arrive. After assembling it per the instructions and turning it on for the first time, NO GO! After some investigation, we found the drive motor had been improperly assembled and not attached to its foundation.After weeks of trying to get customer support through Horizon, I stumbled upon a gem of a fitness equipment company in Portland, ME. Had it not been for Mike at Fitness Equipment Maine, who did not sell this treadmill to us but went way above the call of duty and ordered replacement parts from Horizon and sent his service guy, (a crackerjack) to our house 1 1/2 hours from Portland to get the treadmill up and running. Who does that? Especially during times like these. Exceptional service and a team that truly understands what CUSTOMER CARE really means. Anyone who is looking for fitness equipment for their home, look no further than Fitness Equipment Maine.Thanks again for everything,Bob Dupuis
Mike is phenomenal! Quality products, amazing customer service, and incredibly fair price.Was looking for equipment during lockdown, and he kept me updated on what he had coming in. No price gouging, I was pleased to find an honest businessman to buy from. Had a rack installed, workmanship was great, and it is a truly solid piece. Picked up some plates that he kindly held for me until I could get there....cant go wrong here! I have told everyone I know looking for equipment, that Fitness Equipment Maine should be their first stop. Looking forward to doing business here again.
I have never had a retailer go so out of the way to provide excellent customer service. Seriously, he spent his Sunday afternoon helping us with a product we purchased. Even if the cost is extra than buying online (and it isn’t much), it’s so worth it. There’s no way you’d get this kind of service from an online seller.
Great experience! The staff is very helpful with great customer service! I highly recommend buying from them.
Mike at Fitness Equipment Maine is so friendly, helpful, and reliable! Dumbbells are hard to find during this pandemic, but Mike helped me secure some. He was informational on what he could get and what I might be interested in, and he was willing to help answer any questions or requests I had. I highly recommend shopping at Fitness Equipment Maine for all of your workout needs!!!
Had all the weights I was looking for at a good price and in stock, will definitely be back!
Knowledgeable and friendly staff. Great products and selection. Wonderful customer service. Would highly recommend Fitness Equipment Maine
We had a great experience at Fitness Equipment Maine. Mike is so nice, professional, and knowledgeable. We hadn’t been able to find exercise equipment anywhere during the pandemic - thankfully Mike has weights and other equipment in stock and is still selling them for a fair price, unlike many other stores. Highly recommend!
Excellent service!! Mike was spot on with his knowledge and expertise on what would benefit my needs. I am not getting any younger and my strength has noticeably diminished. Mike relayed the importance of staying strong as time moves forward. His guidance made me excited to know that the right equipment and training can keep me fit. Highly recommend 🙂
My wife and I lucked out when we walked into Mikes store back in March just as the pandemic was about to close everything down. We were looking for a treadmill to replace the gym we would no longer have access to. Mike is very knowledgeable and committed to his customers satisfaction. From helping us select a great treadmill, to a prompt delivery and installation, including a couple follow up service visits for some minor tweaking, Mike and his staff did everything possible to make sure we were pleased and satisfied.
Mike is very knowledgeable about all the equipment options and invests time in understanding your needs and helping you maximize the money you spend. The follow up deliver service led by Guy is very professional and he was on time. Highly recommend.
Great experience shopping for a treadmill. Very helpful with picking out a unit that fit our needs.
Wonderful Experience ! Mike is super helpful and knowledgeable. He lead us to the perfect indoor bike. Couldnt be happier. I highly recommend Fitness Equipment Maine.
Absolutely one of the best experiences I’ve ever had at a store. Mike Connelly at Fitness Equipment Maine will make your feel at home/ very welcomed, educate you and honestly has your back. They have tons of great products and brands. Store was clean and inviting. He price matches to Amazon so you’re always getting the best price and also offers price protection so if you see a super deal within 60 days he’ll refund you the difference. Pretty amazing. Mike went out of his way to take care of us and we actually had a great time getting to know him - we stayed and enjoyed his company! He even helped us load the equipment into the truck. LOVE our new Hudson Steel power rack. We had just purchased a Rogue power rack online, waited a month, set it up, used it once and then visited his store... we ended up buying a power rack from him instead and selling our other one. We thought as a smaller, Portland-based company his prices wouldn’t be competitive and it was the complete opposite. We ended up buying an 8-pin weight tree and some other accessories too for our home gym and could not be happier. I’ve been raving about this place and about Mike for days! Can’t wait to keep building our gym and will not go anywhere else now! HIGHLY recommend Fitness Equipment Maine.
What a great experience! We purchased our first ever treadmill at Fitness Equipment Maine at age 67! The owner, Mike Connolly is the most knowledgable person I’ve ever met. He let us try out the different levels of equipment in his store. All well known and reputable brand names. Mike explained the details of each and by asking us the right questions helped us to make the right choice. He knew exactly what we needed. This treadmill will save our sanity during the pandemic and winter when we can not walk safely outside.The delivery crew was professional, polite and personable. They arrived in time and did a great job installing and explaining the different functions.If you are thinking of buying any sport equipment I strongly encourage you to start at Fitness Equipment Maine, talk to Mike, and you will not need to go anywhere else! He is your person and Fitness Equipment Maine is your place to make sure you stay safe and healthy.Many thanks to Mike and his crew for the wonderful experience!
I bought a Bodycraft HFT Functional Trainer from Fitness Equipment Maine. Mike was absolutely fantastic in working with me, walking me through the model selection process, offering many options for consideration, demonstrating thorough knowledge and understanding (and patience) in the process. And, as great as the purchase experience was for me, the delivery/assembly was just as terrific. I highly recommend working with Fitness Equipment Maine and will do so for my future gym equipment needs.
Great working with Mike Connolly while buying our daughter some workout equipment. My wife and I had been shopping around for an elliptical training machine and after much research we purchased a Matrix E30 from Mike. His attention to service and customer satisfaction were major reasons to go with him. And the two guys (another Mike and Justin) who delivered and installed the machine, were also great to work with and very professional and pleasant. Thanks guys!!!
One of the best customer service experiences I’ve had. Mike is very knowledgeable, friendly and caring about the needs of his customers. He’s passionate about what he does & it truly shows. Lifetime customer right here. Highly recommend!!
Mike was easy to work with. First he answered all my questions so that I could decide on a bike & then set up payment & delivery as easy as could be. Quickly too! Excellent service!
I cannot say enough positive things about FEM and its owner Mike. Knowledgable, did not try to oversell (treadmill), locally owned AND serviced should the need arise. After having bad experiences with big box stores, this experience was a breath of fresh air. Thank you again to Mike and his crew!
Had a great experience and are very glad we found this store. Mike is friendly, helpful and extremely knowledgeable and was able to help us determine what pieces of equipment will best suit our needs for setting up our home gym. Looking forward to doing more business with Mike in the near future.
It was great to work with Mike! Outstanding customer service and very knowledgeable. I recommend going to Fitness Equipment Maine for all your home gym needs.
Mike was great! Helped me figure out the right treadmill for us. Totally love our new treadmill! Delivery and setup was a breeze. Very happy.
Mike knows his stuff and doesnt hesitate to help his customers any way he can! Ive enjoyed working with Mike over the past several weeks and can now say I have a full home gym thanks to his help!Highly reccommend.
Mike at Maine Fitness Equipment provides exceptional customer service! We love our precor treadmill!
Great selection of equipment and Mike was incredibly helpful. We were able to try out several pieces of equipment and couldn’t be happier with what we received. They delivered and installed everything with no issues despite it being cold and snowy. Low pressure sales and knowledgeable staff makes this place a perfect place to shop for equipment that you will likely have for a long time.
Knowledgeable and helpful when trying to choose equipment. Provides delivery and installation, so good to work with! I would recommend anyone looking to improve their physical health go talk with Mike and get started. High quality equipment, great customer service, so get going!!
Working with Mike is excellent. He set-up a full home gym in my basement and its always easy working with him. Highly recommended.
My husband and I are building a home gym in our garage in light of recent events, and have been having difficulty finding the free weights we had in mind for it... even online. My husband is a former powerlifter and very particular about what he wants in terms of strength equipment. Fitness Equipment Maine somehow managed to have everything on our list. Mike, the owner, was exceptionally knowledgeable and clearly practices what he preaches. He was very accommodating and made the whole experience painless. They even delivered the hundreds of pounds of weights, benches, and assembled the squat racks for us... all while courteously wearing N95 masks and being mindful of the times! How do you beat that? 5 Stars and supporting local Maine!
Fitness Equipment Maine is all about customer service, which is amazing. I brought in a part of my elliptical that needed to be repaired. It was repaired quickly and inexpensively. Plus, I learned a lot about my elliptical. Thank you Mike!
Go see Mike for gym equipment. Super nice and hard working guy. Had an impossible time finding dumbbells, but Mike had some. He went above and beyond to make everything contactless because of Covid 19. Him and his son even loaded the 700 or so pounds of equipment into my truck for me in no more than 15 minutes. Good prices too. Thanks for everything Mike!
Really helpful, knowledgeable staff. I researched home exercise equipment online, then went into Fitness Equipment Maine to actually see & try out the equipment—rowing machine. Staff so helpful & with home delivery.. I bought directly from Mike & staff. Highly recommend. Southern Maine is fortunate to have this new store.
Bought a gym here and could not be happier with the customer service and expertise i received. Most knowledgeable staff i have ever dealt with.
Missing our mornings at the gym during Covid, we decided to create a home gym and did a good deal of research online. Then, in one phone call with Mike Connelly of Fitness Equipment Maine, we asked questions and Mike asked questions, and the result was a recommendation based on our particular needs/requirements for a Precor treadmill and a Bodycraft Functional Trainer. The delivery and installation by another Mike was smooth and informational, and, after our first week using the equipment, we are very pleased with our choices and look forward to saving the gym fees, the cold morning drives to the gym and having everything clean, new and just for us in our own home gym. We recommend Fitness Equipment Maine without hesitation. Thanks, guys!
I had a treadmill delivered to my house a week ago and couldnt be happier! Mike was great to work with and answered all my questions/phone calls! I highly recommend checking this place out if youre looking for any fitness equipment .
Excellent place to purchase from. Mike is a pleasure to work with. Got an Horizon E7 Elliptical from there. Great price and came 120miles north to deliver and build it. Incredibly happy with everything
Absolutely great equipment and great friendly service. This is the ultimate buy local experience so much better than big box stores. You are encouraged to use the equipment before you buy to insure that it fits your needs and expectations.
Amazing selection of fitness equipment, along with expert advice and 5 star customer service. These guys are great!
Extremely knowledgeable and down to earth staff. I had equipment delivered to my home with no hassle and I could not be happier with my experience!
Great place its about time that someone opened up a store like this. The professional attitude and knowledge of the staff was refreshing.
Excellent service and very knowledgeable!
Knowledgeable staff, friendly service, and the equipment is top notch.