An awesome place to shop! This is the way stores used to be before the big-box stores took over. We called their number and an actual human answered on the first ring and actually knew what they were talking about. The prices were as good as anyplace else but you get someone with knowledge of the products that they sell. They have been in business for 41 years and is certainly doing it right. I will certainly return to buy more things from this store since they also sell furniture.
Wonderful customer service. I purchased a Plasma t.v., sound system and tv cabinet from HVL 15 years ago. The tv still works great. Everytime I move, which has been six times, these great guys come out and set everything up for me for a very nominal charge. Im 77 and they really helped me. They even plugged in my recliner without me asking. Id never buy electronics anywhere else. There awesome!!!
Stellar service & products at good prices! They make it easy to shop local. They have Klipsch speakers and Sony TVs & more good stuff to demo and just a good all-round audio and video selection.
FORGET GEEK SQUAD!!! Home Video Library will be our go to place from now on. We needed to mount our 55in television onto our fireplace and Best Buy quoted us a whopping 400$ for the install. HVL did it for almost half the price. Patrick and Chris were awesome, resourceful, professional, meticulous, and got the job done quickly! Thanks guys!!!
A friend from work told me about this place many, many years ago. I tried them when the time came and was very impressed. So when it came time to upgrade to 4k, I didnt even think about the big box stores. Straight back to HVL. You cannot beat service and caring. Ken was great, as usual. I do not hesitate to recommend and will not hesitate to go back.
I have been purchasing home entertainment equipment for decades from Home Video Library, and recently received free technical support from them over the phone. This electronics business just cannot be beat for the value they give, and the ongoing quality of their merchandise. Excelsior!
Its so great for a company to host a food cart
I have visited this store a hand full of times and always have a good experience. They have great prices, family owned and knowledgeable! Trey was especially helpful and explained how the sound systems worked! Definitely the first place I go when I need an upgrade!
TL;DR: “If you got a problem with HVL, then you got a problem with me, and I suggest you let that one marinate!” - Letterkenny probablyThis place is the definition of top notch customer relations, and professionalism. Never have I ever had a more pleasant experience purchasing large ticket electronics. With absolutely no pressure to buy, I received quality information, uninterrupted attentiveness, and the kind of hospitality that can only be provided by a local, family owned business that’s been in the community for 40 years.These guys have helped me build a home entertainment paradise over the last 6 months, that I couldn’t have done without their help, expertise, or prices. At this point, I’m just buying things to visit them. There are now more tv’s in this house than places to sit—I even put some in my mom’s house. They built the loudest home theater system I’ve had to date, and the most reliable internet setup I’ve ever had at my house. My house used to have a WiFi dead zone that they eradicated with ease. On the RARE occasion they couldn’t provide me with a particular item, or the even RARER instance they couldn’t beat a price, they we were honest, and helpful on where I could get it. That’s how you gain my loyalty.They’re 50 miles round trip for me, and you couldn’t pay me to go somewhere else. Ryan, Sean, Cherie, Victor, Justin, Harold, Mike; literally anyone who works there is who you should be talking to. I can’t thank them enough for their help, or praise them enough for their services.If you’re still reading this, ...why? Why are you still here?? Hurry up and go! They close at 6!!
I had an issue wioth a 3 year old Sony XBR-75X850E continually rebooting and Ryan downloaded the hard boot instructions which I used to reset my Bravia succesfully. I am very gratefull for the help, after the sale, with this company.I could not expect this kind of support from any Box Store.Very impressive HVL!! I will continue to send customers your way.Many Thanks!!
I was considering buying a TV from Amazon, but Im glad I decided not to risk it and to go here instead! Sean showed me a couple TVs and answered all my questions and got me up to speed about current technology. I was avoiding coming here because I thought it was going to be too expensive, but the price I paid is actually $60 less than Best Buys price for the same TV. I also had them install my TV, and they cut me a discount since they were able to use the same mount from my old TV. Kind service, thank you!
By far the best place to purchase TVs and stereo equipment. They beat literally any price in town and will match any reputable on line price. My wife was even admiring all the great furniture they have in the store. This place has been around awhile and if you haven’t been by in some time I would recommend you stop in and check it out again. I was very surprised at their new furniture as well as outstanding TVs and home theater equipment.
Love this place! The only thing better than their prices is their customer service. I have bought all of my home electronics from here the last 20 years and just recently purchased outdoor furniture and a bed for my son. They are family owned and operated.....and it shows. The staff is friendly, knowledgeable and always willing to help. Well done HVL!!!
Hi. These guys are great! ...from a past customer that has moved away!! They helped me pick out the right tv and speakers! even though I bought them from someone else that could not give me the time...Wonderful guys that love their work!!
Very knowledgeable and able to explain and show the differences in audio and TV technology. I would recommend these people to anyone in the market for speakers or TVs. They also have other products, but I was not looking for those at the time. Very friendly folks. Talk to Ryan
My experience with this store was awesome! We have been in to shop in the past and received excellent help with TVs and sound bars, but on this occasion we were in search of a bed, complete with a frame and head board. John helped us out, and did not disappointment. Very knowledgeable, and able to make great recommendations, and you just can’t beat the price. Thanks for the great service, and we’ll be back soon.
I came looking for a very specific product, which they didnt have, but the customer service was incredible non the less! They were so helpful and very knowledgeable. They offered me so many options and were very focused on my needs. I felt like they were really trying to help me find what I was looking for instead of trying to make a sale. For a video electronics store, I dont think I have ever had better customer service. They are top notch! Thank you Victor for your help. Home Video Library is definitely a place I will returning to. Thanks again!
I recently purchased an OLED tv & needed help in setting it up. I called HVL instead of the big box stores technical support. I was given an appointment for the next day. Two gentlemen quickly & efficiently installed & set up the tv, hooked up the wi-fi & generally did in an hour what would have taken me hours to do. This is a local family owned business & provides superb service & tech support. Thank you!
Super helpful staff. Justin helped me pick out a TV, was knowledgable and incredibly personable . John was also extremely friendly and helpful. Wouldn’t have gone anywhere else and would highly recommend!
Great service and price match.
Absolutely one of the best speaker shops Ive been to. Incredibly knowledgable staff, friendly and easy to talk to, with lots of understanding of your individual situation and options to fit your needs. Ive been in multiple times, first to demo speakers and next to demo receivers and amplifiers (and try out the awesome recliners) and each time I greatly appreciated the time the employees spent with me and the music that they demoed. Hands down the best place to come if youre in the market for any range of home theater or music listening equipment, and a great place for TVs and chairs as well. I havent even bought anything from them but I always feel incredibly welcomed and respected for showing an interest. I will definitely bring my business here even over online sales as I know the warranty and service will back up both my expectations and satisfaction over unreliable internet reviews. A+ shop!
Wow, what a pleasant experience. I’ve been purchasing my electronics from them for years as we did today. We noticed that they are selling Ashley furniture as well. We canceled our order from Ashley in Clackamas and purchased from Home Video Library today and saved hundreds on the exact same set we had previously ordered. Ryan and John were very pleasant and very low pressure. Highly recommend to anyone looking!
Excellent customer service! This is a family owned business and locally owned. They offer delivery, setup, and install options for all of your home theater needs. I highly recommend this establishment of your looking for your video and audio needs.
Great service. Didnt buy anything at that time. Felt no pressure to. Definitely going back. Very comfortable place. Its getting harder to find an outlet that one can listen to gear prior to buying. Recommended.
Very knowledgeable staff and great people to work with. Their superior reputation is well deserved and they have maintained an excellent customer base for decades. Also update furniture side of the store; love it all! They have some mattresses too. Love this place and everyone in it. I know my purchase is well spent and I got the best deal from Home Video Library
I have purchased from Home Video Library many times over the years, I have always been taken care of and I have no reason to ever buy anywhere else. If you want a great experience in buying a TV, or any audio equipment, you can not go wrong by go wrong there. Always a great price. They also delivered and installed. Great place.
My husband has been shopping here for years and we went in looking for a new sofa. We found the exact one we were looking for. HVLs customer service is great, the salespeople are friendly and arent pushy at all! Got a great price on the furniture. We will definitely go back in soon to shop for the matching love seat.
This is a family owned and operated business. I’ve been purchasing my electronics from them for my entire adult life. I like to shop local when I can and they’ve always treated me with respect and are never pushy and extremely helpful.
Of course its great whenever a transaction goes smoothly, but what about when problems arise? When things dont go as planned, the way a merchant handles a situation can really show you their true colors. I had such an experience with my first purchase from Home Video Library. Due to an issue with a supplier, and through no fault of their own, there was a long delay in getting the items I purchased. As days turned into weeks, HVL kept me informed of what was happening through regular emails and clear communication. They also offered numerous options to make sure I was satisfied. Every step of the way, I felt that they cared about me as a customer and were doing all they could to make things right. In the end, Im much more inclined to bring them my repeat business than I would have been if everything had gone smoothly from the start.
An honest business with great support and expertise. John knows more about media than anyone I have ever met. He is a true pleasure to deal with as well. I’m so glad I learned of this place and made the drive over to purchase my Sony.
I have been a customer here for years !! I recently went in and purchased a new Yamaha Receiver-AVR and Klipsch speakers . Ryan is with out a doubt one of the most knowledgeable people as far as electronics I’ve met . I couldn’t be happier with my purchase from HVL! . Thanks again !!
I have been doing business with homevideo library since it opened in1979. I highly recommend this business. The family is very fair in their price and knowledge. I will always shop Home Video library.
I was in the market for a new CD player since my 25+ yo carver died. Two brands were recommended: Emotiva and Marantz. Home Video Library carried both. I could have gone online but I wanted to shop a local company.After speaking with Ryan, he convinced me to buy the Emotiva ECR-4. I brought the unit home and played acouple of reference pieces. What a marvelous player! Ryan even gave a pricebreak because I was shopping local.The Emotiva is a true audiophile quality unit. It is well built, has easy to read display and Can be used as either a CD player or a transport with digital outputs. I am looking forward to a more in-depth listening session.
Knowledgeable and Great service. If youre looking for TVs or Furniture you need to go here. Honest and an all around kind/reliable local business!
Family owned and operated. Knowledgeable and friendly staff. Competitive prices on TVs, stereos and furniture. I have bought TVs from them for 30 years...need I say more?
Wonderful customer service. Ive been a customer for many years and trust the friendly honest service. I would not waste my time running around town trying to get the best deal because I know that once I walk through the door Im getting the best deal in town. I will definitely be back for more electronics as well as furniture. Thank you for your many years of local service in Portland!
Great service and great deals!
They have superior knowledge and product over the big stores. I will never go to another electronics store as long as Home Video Library is around...seriously. Big shout out to Vincent (I think is his name). Great service!!
Bought a great couch from here at a good deal. The folks were helpful and delivered it to us the same day, got it set up. A great company with pretty great prices, definitely recommend
BEYOND GREAT!!! We have purchased electronics beds and furniture from Home Video Library. Every possible need has been attended to by a professional and knowledgeable staff especially Sean the owner. We were on a deadline to host family and needed beds and televisions and some furniture. We found it all at Home Video Library. We also developed a warm and friendly relationship with Sean the owner. He suggested that we expand our sound system and was extremity helpful in selecting the perfect Sonos system for us I could not ask for more from a store that truly had our best interests at heart and aways puts the customer FIRST!!!
My husband and I recently purchased a new 65 Samsung for our home. Sean was so knowledgeable and explained the differences of all the various Samsung models we were interested in. He gave us a very good price. The big box stores dont have the kind of customer service you can get from HVL Electronics.
Like always, I had the greatest experience purchasing my new amp and speakers today. Thank you guys.
Food truck there good food
Ryan is the best. Always ask for him to help us.
Sean is awesome. Everyone treats you with respect and they have great prices!! I wont go anywhere else. Always a fun experience!!
The owner of the store is very nice and friendly and he is definitely a very good person really appreciate his help help my my dad a thank you
This place will give you best info and prices for your home audio needs with no pressure to buy and just enjoy talking to the customers. Quality products and people
Great place. John and manager are the best. Thank you.Al
Nice little place. Has some monitors, tvs, furniture, and audio. Had a great time and bought optical cables and some speaker stands here.
Good selection. Nice staff
Great prices and deals. The staff here is extremely knowledgable and not pushy at all. Everytime I visit they are extremely helpful and show me all options, not just the expensive ones.
I have been buying from HVL since 2004 and am very pleased with the service. Recently purchased a Sony projector and had it installed. The 2 installers were very professional and did a great job. I highly recommend HVL.
Great place to buy a TV
Bought my son a new bed and frame from them today. Wonderful customer service and amazing selection. Thank you!
I wouldn’t buy a tv anywhere else. The people that work here are amazing!!
Very helpful in helping me to understand all of the difference between the new technologies.
Great store and outstanding customer service. We have purchased both TVs and furniture and are very pleased with all our purchases.
Went in looking to get a sound system for my house, the staff was super friendly and help in showing, demoing, and giving me the pros and cons on my top sysetms. There is no pressure sales, and i felt respected as a customer. I would highly recoment buying electronics in person so that you can demo them, and the guys here know there stuff!
This site needs more than 5 stars available, weve been doing business with this store for years, and each time we come in is always better than the last time, I CAN NOT recommend this outfit enough.
Very helpful employees. I got exactly what i wanted.
Wonderful selection of TVs and things related to them - audio, stands, and furniture. They have the TVs being displayed in normal lighting conditions, with typical cable channels playing - excellent for making real world comparisons and choices. Their audio brands are terrific - this is the only store I know of that carries Monitor Audio, Emotiva, and classic Klipsch models like the Heresy and La Scala. Audiophiles take note, this is a great place to find quality gear.
Sean was amazing! He totally worked with my families budget and made sure we left with everything we needy!!! Awesome customer service!!!
Just a great place to do business all around! Service, prices, and overall knowledge of products. Go to Home video library FIRST.
Have been buying all of my A/V gear from these folks for the last 15 years. Friendly/knowledgeable people, huge selection and great prices.
I bought my 60 inch square TV from them in 2000, and although the guy WARNED me that it would probably be too large for my room, I didnt listen.I actually did call back three days later and offered to pay a fee to get the 55 inch. They took care of me then, so i figured they would take good care of me this time, and they did.The first thing I saw when I walked in was the guy that I bought from 10 years ago, who is one of the owners I think, any he actually seemed to recognize me. He was on the phone though, so immediately I was approached by someone else (Sean Donahue) who told me absolutely everything I needed to know.He answered my few technical questions without getting too nerdy, and came up with a deal for delivery, installation, and no interest financing for 36 months, and wasnt at all pushy by trying to close me on the spot.I didnt buy at the moment, but came back almost a month later - December 23rd - and they made me a great deal and then scheduled delivery for 11AM Christmas Eve. I didnt expect or even ask for next day delivery, but they offered it.By about 1pm on Xmas eve, the two helpful guys were in and out, and they hooked up our sound system, and not one, but TWO gaming systems.Awesome prices and service - cant say enough good things...
Knowledgeable, friendly, helpful. Calm atmosphere, not like frantic big box stores.
Nice people knowledgeable service dog friendly
Recently moved to Portland and needed a TV for my condo. I happened by Home Video Library and went in to browse. Staff was very low-key/no pressure but when I asked they were very knowledgeable. After good questions from them about what my needs were they steered my in the direction of one of the new LG OLED panels and a Sonos sound bar. Later I researched and both products were highly rated and the price i got was way competitive. Watching new 4K Netflix series on my system is incredible. VERY happy with my purchase and my experience here. Plus i got the satisfaction of supporting a family-owned local business. Would highly recommend.
My dad bought his first A/V receiver from HVLE in the early 1990s. Its still working today. Since then our family has purchased multiple TVs and an amazing NHT home theater system Home Video Library Electronics. The sales team does a great job of troubleshooting and the product demos are excellent. Its so rare to have a company maintain their staff like the way HVLE has. I dont bother to shop for electronics anywhere else.
I have been buying pretty much all my electronics from these guys formore than 20 years. Everything from TVs to Cameras and everything in between. What sets them apart is customer service plus. I have picked their brains endless times whether im ready to purchase or not and am always treated like I just made the purchase of a life time. Always very in the know on the latest tech, whats in whats not they know their stuff.That being said the always pretty much beat anybodys price and they are the local little guy. Highly recommended. Thanks Home Video Library.
They were really helpful and thanks to them we could watch the Seattle game :)
Very friendly staff, with great knowledge of their products! Will be coming back for future purchases!
I have bought several things from Home Video Library, (TV speakers, Surround amplifier, DVD and Blue-Ray player, cords, wires ect.) and I have found them fair and honest and the pricing is like others in the neighborhood so I decide to give my $$ on the smaller family owned companies if I can, as long as the price is close and I already know the service is better … :)
Very helpful been going there for over 20 years! 🤓
Excellent Ownership, and Staff selling quality home electronics.
The owners care and are deeply involved in the store. Personal service by extremely experienced staff.
Great help, really treat you like family
Great customer service and prices
Bought 65 inch excellent price excellent service
Great people & service, best prices in town. Cant beat a long time family owned business!!
Gave me a deal. Loaded it in my truck
Stopped inside to get some ideas for my man cave. Very accommodating.
They have everything you need. thank you.
Great people very knowledgeable
Good products,price and serviceCant go wrong!!!!
Very nice people and great prices.
Great help! Great TV!
The only place to go to build your Home Theater
Exceptionally helpful and knowledgeable.
Great product, great service.
Great customer service
Very friendly and helpful!
Been there many times, they are friendly and professional.....
Very knowledgeable and helpful!
Best deal in town
GRRRREAT DEALS!
Its the best
Great store