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EZDrone
1720 NW Lovejoy St #118, Portland, OR 97209, United States
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EZDrone
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Du
Review №1

When a drone needs attention, best place is here. Personally, I needed a new arm installed that requires taking apart, soldering, then reassemble with the 100s of screws. These guys got it taken care of in just a couple hours and only charged me for 1 hour

Mi
Review №2

5 star experience. Gentleman was helpful in helping me connect my drone. Turns out it was a simple fix! Awesome on the phone and in person. Professional excellence and I appreciate it!

Da
Review №3

Colton was super helpful. I brought in my BetaFPV drone that I banged up pretty good and was able to start doing acros later that afternoon! He also carrys some crazy drones that can fish -- TIL.

Ja
Review №4

Fantastic work got my mavic pro platinum fixed in a few hours. He’s not the type to lie to you and try to sell you stuff you don’t need. If you need a drone or drone repair this is the place.

Ni
Review №5

Ben at EZ Drone is the best in the business! If you need a drone repair or a new drone do not hesitate to see him! Hopefully I wont have to go back but if I do I know he will be able to get my drone in the air again. My camera was having issues and he got it fixed in no time.

Jo
Review №6

Awesome operation! Colton is cool, everything is reasonable and fair.

TI
Review №7

OK, its hard to admlt, Well I am in very good photographer I have had my problems flying. So I needed to get my poor drone at argued with a Cedar tree repaired. Ben the owner, Did some Tests, and explained my options clearly with no bs. He didnt make any money off me - my drone has too many challenges to repair. But he did make a customer and a reference Because he is a straight shooter. Like I said no BS and thats what is important.

Mi
Review №8

He is great! Knowledgeable, kind and so helpful!!

qu
Review №9

EZDrone is a life saver when it comes to me getting into the hobby of quad copters. Ben was extremely helpful in every way and was willing to bend over backwards to get me in the air. if you are someone who is interested in drones, or has been and needs some advice or parts, EZDrone is the #1 place in Portland Oregon. Thanks again Ben, I really appreciate your help and services!

Ra
Review №10

Great customer service. My Phantom 4 crashed and I brought it here based on reviews. Ben (I think his name was Ben) spent well over 30 min taking apart the drone and explaining, very patiently, what my options were while he worked on the drone. He also spent time trying to find the most cost effective way to obtain the parts to repair the drone.I was ready to pay for the repair when Ben found some additional, internal damage, with the possibility of additional damage he cant see without further work. At that point, it was decided that repairing the drone wasnt the best option due to all of the damage.He also took time to explain that I could sell certain parts of my drone package so I could at least offset the cost of buying a new drone. They sell drones there, which Ben showed me, but there was never any pressure to buy anything.So after all of the time working on the drone, I askedIf I owed anything for all of the time he spent. He said, no charge.I would definitely recommended this place. I felt comfortable and trust Ben. The customer service wasoutstanding.

Oc
Review №11

Very honest and straight forward. Knowledgeable and trustworthy. Really appreciate the work that they do. They also offer a free 15 minute session which helped me to decide on what to do with my mavic drone.

Br
Review №12

Ben is the man. Incredibly knowledgeable, friendly and professional. Great guy doing great work. I have brought my Mavic in several times for repairs and he has had me back in the air quickly. The best place to go with anything drone related.

Mi
Review №13

Ben is a great and honest drone techHe really knows drones and is obsessed to get you flying again. I came in last week with a crashed drone and now I feel like I have a new friend and a working drone.If you need service on your drone call them

Se
Review №14

Amazing customer service. Ben went well above and beyond to help out. Hes a great resource for all things drone. Ill definitely support his shop when I have drone needs in the future.

Br
Review №15

Took my drone here and was told it would be 4 to 5 days...got a text the same afternoon and was told they were able to get it done and it was available the next day. No BS, straightforward service...excellent results...would highly recommend to anyone as they were recommended to me.

An
Review №16

EZDrone provides outstanding service and has excellent totally knowledgeable staff in Ben who took such care for our needs. Ben is trustworthy and willing to help in any way possible. I wish they were in every city!

Br
Review №17

Spoke with Ben on the phone for like 20 minutes before I came in the next day. He was very intelligent and never once did I feel like I was pressured into buying my Inspire. We actually spoke in store for about an hour and going over all the features on the inspire! I was very pleased and I will be coming back to the BEST drone store in Portland! These guys are very intelligent and actually know the product!

Ar
Review №18

Not only where they the only place in town that would work on my DJI they were super nice and have amazing service! If I could give over 5 stars I would I left them my drone Monday and they had it done and ready to go with in a week! Saved me time and money!.. I picked it up today they close at 6 I was stuck in traffic they stayed until 6:25pm to give me my drone! Amazing place by far the best customer Service I’ve ever experienced HIGHLY RECOMMEND THEM! Super affordable

Jo
Review №19

Great friendly customer service and quick drone repair turn around time. I would highly recommend this shop for all your drone needs.

Wi
Review №20

I went to EzDrone because my battery remote controller on my Phantom 4 went dead. I met Ben and he immediately started to find a solution for my problem. He found out what the problem was and knew exactly what he was talking about. I left the shop happy with my remote working for little cost. He is the man!

Aa
Review №21

Great selection and products plus experienced staff and OUTSTANDING customer service. Broke my Phantom 3 the day after I got it. These guys went out of their way (way out of their way) and helped me get it up and running the next day. You just dont find places and people that do business this way anymore and really love what they do and care about their customers. Im a customer for life after this experience. Thanks guys!

Pe
Review №22

Absolutely amazing service. They were more concerned with making sure I got what I needed rather than making a sale. Very polite, courteous and knowledgeable. Knew my equipment and resolved my issue quickly. Now my preferred drone equipment sales and service provider.

Da
Review №23

Outstanding customer service is what sets this place apart. I came to EZDrone for a repair. They were very professional and kept me informed through out the process. What I found exceptional was the time they were willing to share answering my questions and educating me about my drone. These guys go out of their way to make sure the customer is happy.

Ja
Review №24

I just gotta say if you are thinking of buying a drone, or maybe you already have one. at any rate if you are into drones this is the shop to go to. Ben is just a great person! Ive never stepped foot in their shop but Ive dealt with them on more then one occasion now. An to say the least every occasion has been pleasant. These guys dont make you feel stupid if you have questions. An today Ben went above and beyond the call of duty, by going out of his way to bring a customer a 12 dollar part. On his own time and a bit out of his way. They always have the small simple parts that I need and all the staff is knowledgeable I highly recommend these guys! Thanks again EZDrone!

Mi
Review №25

These Guys Are super Helpful and Friendly. Plus they Have a Really nice Dog. I Wish there Could Be a way to give them 6 stars. If drones are your thing? You should visit their shop and Have a look see! * * * * * *

Ne
Review №26

EZDrone is just a great dealer! I1m very happy to have purchase my Drone and other accessories with them. Custom service is the best! I really recommend their shop to everyone wanting to enter the Drone world.Guile LindrothBrazil

S
Review №27

I went in to ask questions, after doing my due diligence, on a myriad of aspects relating to getting into operating drones. Terry helped me. It was obvious he was tied up with many repairs. However, he graciously stepped away from the pile of parts & answered all of them. He never once seemed like I was inconveniencing him. Super knowledgeable, enthusiastic, focused, experienced, friendly. Thats how I felt he was when I left. Ill be back. Looking forward to making a serious purchase from EZDrone in PDX.

Ma
Review №28

Fantastic little spot! Full of amazing deals and they were incredibly helpful through the process. This was my first drone so he went over everything, helped me set it up, and gave me a brief tutorial. Was everything I needed to get started right away. Will be returning for future needs!

Jo
Review №29

Visiting EZ Drone is like a warm hug. I crash my drone into my wifes car at least once a month and let me tell you there is nothing these guys cant fix. Thanks to Ben and the guys at EZ drone my wifes car can run but it cant hide.

Mi
Review №30

Very knowledgeable & helpful. They even explained what I did wrong when doing my own repairs.

Le
Review №31

Went in with a lot of questions as I did a lot of research online about drones. Travis was very helpful and answered many of them. Its nice to go in and see the products and compare. I got the impression that they wanted to sell the drone that was right for my needs, rather than a specific brand. I ended up taking home a tiny practice drone with an extra battery, so Im not out $1k if I have an accident. Prices seem competitive, but the service puts the value much higher.

Ke
Review №32

Awesome customer service and stocks the essentials. I came in looking for Phantom 4 batteries which are surprisingly hard to find. They had plenty. Very patient and friendly. Had such a great conversation that I bought a backpack for my Phantom as well. I even got to ride the Yuneec electric skateboard. I will definitely be coming back!

Ge
Review №33

FANTASTIC Service! I purchased my Phantom 3 here and the gentleman who helped me spent a good hour with me talking, teaching, and doing firmware updates for me. Would definitely recommend this small business to anyone who is looking for a quadcopter / flying camera rig.

Na
Review №34

I walked in looking for some help with a connector. Ended up with an incredible education, with tons of background to end up with a drone Ill actually enjoy owning. The staff is so much more than helpful!

Mi
Review №35

I went to EZDrone because its local and all the great reviews. Im happy to say, they are all true! These folks are friendly, helpful and knowledgeable. Im very happy with every aspect of the purchase.

J.
Review №36

Absolutely fantastic service.I needed to get my DJI Phantom 4 fixed and found out that EZDrone is the only DJI authorized service provider in the entire PNW. I went to their location in the Pearl District and unfortunately, no one was there, even though they were supposed to have opened an hour earlier. I was a little perturbed to have made the trip down there, and left a voice mail letting them know Id been by.About an hour later, Ben called me apologizing for his absence, and asked me if it would be OK for him to stop by my house later that day. He finally came by, and was the nicest guy, answering any questions I had, and taking my drone back with him to get serviced.They got my drone all sorted out, and even went the extra mile by making a house call. Great job, guys. Ill definitely be giving you my future drone business from here on out :)Thanks so much!

Am
Review №37

Not a good selection of drones and are priced higher than what it should be. They do rent out drones but only a certain one and again the price is higher. I recommend other places. Unless they drop there prices.

Gr
Review №38

Definitely 5-Star company. Terry really knows drones, and hes got the best service Ive ever encountered in any type of business. Portland is real lucky to have Terry and EZDrone.

as
Review №39

I called in advance about their hours to make certain I would be there within holiday hours when I was told they would be open, after 11. After waiting over an hour, I had to leave to drive 2 hours back to Olympia. They are inept at customer service, dont need the business, or must operate this place as a tax write off hobby shop. Why would I trust them with my expensive drone repair?

Ma
Review №40

Competitive prices with exceptional customer service. Im a first time customer and with my purchase I had all my questions answered and received tips on local drone community meet ups. Glad I made the visit!

Ji
Review №41

These guys are great! They have a wealth of drone knowledge that they will share with you. I recently crashed my Phantom 3 standard and the camera broke off in a tree. Wanting very badly to get it working I bought a used camera on eBay. After examining the camera they advised me against spending a bunch of money on something that likely wouldnt work. Drones are more complex-and delicate than many people realize. Without the knowledge these guys have, I would have wasted more money. I highly recommend them to anyone interested in drones!

Ko
Review №42

Despite being an hour and a half out of the way I won’t go anywhere else for drone repair they did a great job and a reasonable price

Mi
Review №43

We were on vacation from the UK and I planned on picking up a DJI Spark Fly More bundle during our stay as they are about 30% cheaper in the USA than back home.I much prefer dealing with an independent local business over a big chain store, so decided to stop by here after reading all the great reviews and I wasnt disappointed.Terry is a friendly guy and from our chat it was obvious that he really knows his stuff when it comes to drones, which is exactly why you should always spend your money with the little guy. Terry actually cares about the product he is selling, you wont find that in a chain store.Anyway, turnes out that he didnt have any stock of the Fly More bundle. Terry explained that due to a shipping error from the supplier they had been sent to the wrong location and it would be a few days before they showed up with him. No big deal usually, but I explained that I didnt have a few days as we would be leaving for Seattle. Without hesitating Terry called the location who had received his stock and made arrangements to drive over that evening after he finished work to collect it.He told me to call him in the morning and he would have one waiting for me. Needless to say he came through for me.If I lived in Oregon this place would be my go to for all things drone related. If you live far away and are reading this wondering if its worth the trip here when you have a Best Buy a couple of miles away then trust me, it really is. I couldnt ask for more from a business.

Je
Review №44

Good guy, worked quickly to evaluate my Typhoon and gave good advice to have it repaired. MUCH more responsive than Yuneec!!

eu
Review №45

Called the number first time yesterday, and Ben spent 20 mins talking to me over the phone about drones. My Inspire 1 had camera problems, and he told me to bring it down. Tested the unit to not have signal transmission from the camera. He was going to take it home and try it with another camera when a customer came in with an Inspire 1 and offered to let us try his camera. Same problem, then Ben realized a cable was loose. Tested it to work properly. Didnt even charge me. Unfortunately, he doesnt stock a great deal of product, but his service makes up for it all! Will be back and use his services if the need arises!

Ro
Review №46

Terry was super helpful and knowledgeable, seemed to have all the good stuff in stock. Thank you and I will recommend EZ Drone to all my friends.

No
Review №47

Im a total noob and dropped by to ask questions. The manager sat down with me and made sure I had everything to get started with drone racing. No a single dig about being new just all support. Rad people! Rad place! Thanks guys!

Tr
Review №48

Went in today to purchase a drone. We greeted warmly. I have been researching products and had come close to making my choice but needed a little hand holding. A high end drone is not an impulse buy for me but all my questions were answered and service after the sale was mentioned many times. I was there over an hour asking questions and getting comfortable with the idea of dropping my money.Only hiccup was when we put everything back in the package a small cable was overlooked, Just happens to be one that I need. I gave a call and it will be mailed out tomorrow so I dont have to drive the 40 miles each way to there retail location to pick it up.Great service and I believe that I will be doing much more business in the future.

Ph
Review №49

Very knowledgeable about Drones and multirotor aircraft. Friendly and helpful. Solved my problem quickly. Prices are fair.

We
Review №50

Great service, fixed one mavic in a matter of seconds for free, the other mavic he had done the next day for me . Quality work in a timely fashion, highly recommended. 👍🏼

El
Review №51

As a total beginner, I had a great experience. Very helpful.

Ro
Review №52

The guys in the shop were very helpful and offered great advice about owning and operating a drone.

Da
Review №53

Great little place and the gentleman working there was a great help and very nice!

je
Review №54

Bought my drone here. Very knowledgeable and helpful. They also offer classes.

J
Review №55

Terry is knowledgeable and very helpful. The level of customer service provided is first class!

Am
Review №56

Awesome service and extremely professional! Got my DJI Spark going after a serious problem. Thanks!

Je
Review №57

Not only is Terry very knowledgeable, hes also super helpful. Hit him up for all of your drone needs!

Jo
Review №58

Very friendly and professional. Very fair prices.

Ja
Review №59

Great guy knows what hes doing

Aj
Review №60

Friendly and found exactly what I was looking for

An
Review №61

Very good

Fn
Review №62

Efficient and knowledgeable

Pe
Review №63

Dudes full of it

Information
8 Photos
63 Comments
4.8 Rating
  • Address:1720 NW Lovejoy St #118, Portland, OR 97209, United States
  • Site:http://ezdrone.com/
  • Phone:+1 503-946-6815
Categories
  • Electronics store
  • Electronics repair shop
  • Hobby store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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