This is the best hardware store around! They have everything, and if its not there they will find it and get it there! Very helpful and knowledgeable employees. I wont go anywhere else for small tools, hardware or plumbing accessories!

After searching for hours and driving to several stores I stopped at Maine Hardware for a plumbing repair issue... Within minutes Chuck had identified the part I needed, that was correct and easy to install!! He only had 2 instead of the 3 I needed so he special ordered the 3rd for me!! Could not have been more impressed with the customer service, knowledge and the experience!! Truly great!!

They had just the copper fittings that I need Also very good Pop Corn

Friendly, helpful staff that took time to answer my questions. Knowledgeable personnel that even helped to carry my large purchase to the car. 10/10 would recommend.

Maine Hardware is amazing. Knowledgeable, helpful, and friendly. The time you save compared to big boxes is hard to calculate.

Great old school hardware store, with a knowledgeable, friendly staff and plenty of everything you may need or want.

A great Ace hardware store that always has item I want after going to my local in town Ace. Great staff too.

A great local hardware store that has inventory on hand!

Old fashioned, in good and bad way, hardware store. They have what you need for any project and have been helpful to me. Usually a great experience, though Ive seen some of the staff treat some of the customers of color in a way I do not like. IF I see it again, I will highlight it and stop shopping here. Do better please.

Excellent inventory and helpful staff. Better than big box stores.

These people are incredibly helpful - will walk you through any project or repair.

Theyve always got what I need in stock, or can find it close by...nice, knowledgeable staff is a great plus!

My go to hardware store! Always can get help finding what I want and easy in and out.

Friendly and professional staff, Bought LED lights for the store, Jon took care of all the paperwork and followed up with the installation.Highly recommend them.

I always have a great experience shopping at Maine Hardware. Everyone is friendly, helpful and available but never overbearing

The store is well organized, and the staff is very helpful. They have enough staff to help around the store, making it so one doesnt have to wait in line for help. Staff and customers are following safety requirements as instructed by the State of Maine.

Nice guys. Very helpful!

Efficient crew but are not wearing masks during the pandemic. They are wearing eye shields that do not cover face and nose. Will not go back until after the pandemic.

Well stocked hardware store with old fashioned service and knowledgeable staff.

Friendly and very helpful.

Best hardware store in the area. Extremely helpful customer service. They care, the act in ways to show the interest to help you get the job done. Dont waste your time hoing anywhere else. Best in show!!!

Friendly people...lots of cool stuff

Really helpful and friendly staff! They know what they’re doin there!

Good place for any hardware needsPaint, Plumbing, Fasteners, ElectricalAnd Employees that are ready to help

Dave in plumbing is amazing! He always has been. In the 12 years that I have been going to Maine Hardware for parts for plumbing jobs, Dave has never let me down. His knowledge base is ridiculously extensive. I am saddened to hear that he is retiring at the end of the year.Jeannie T. at the front counter is amazing. She is attentive, focused and thorough in her job. You need to have Jeannie T. train all new hires. It was actually a treat to spend money because Jeannie and Dave made the experience outstanding!Sometimes I dont work in that area and I end up going to Home Depot (Which is fine. They always get me set for a job, but not as well as Maine Hardware) or to Lowes (They get it right 50% of the time) and then I forget how awesome Maine Hardware is. They are truly a whole different and superior caliber store and service than you will find anywhere else.

Always have what I need and very helpful

Needed a chain cut. I was parked right outside. They spent ten minutes putting in all my info so I could rent bolt cutters for 1 second. Apparently someone couldn’t just escort me outside the door with it for a second. They printed off two pages for my receipt and charged me $9. When I brought it back in they could not provide me with a return receipt. So policy is they don’t trust there customers but customers are supposed to trust them that it was returned back into inventory. I wouldn’t be surprised if I got a charge saying I never returned it. I was planning on buying some new locks from them but I won’t be returning.

Very helpful

Maine Hardware Staff are very knowledgeable. Just Today the Plumbing Department talked me thru How and what i needed to do to fix dripping faucet. Twenty years ago when i became a property owner i quickly learn the value of correct advise. Drive to a box store, get wrong stuff. Go to Maine Hardware they will set you up...

A REAL hardware store. Immense selection of hardware including those hard to find parts.

Very good customer service

These guys are the BEST!!!! The service and knowledge is beyond excellent! We will definitely be doing alot more business here. Remember to shop your locally owned businesses and add this one to the top of your list.

Ive been going to Maine Hardware for years! I love the store and how well its maintained and cleanly kept. The staff are very friendly and all seem to have specific trade related knowledge and expertise in projects I may need assistance with. As a former home builder and plumber, I prefer to support local hard working small businesses for just these reasons as mentioned. Every time I go in Im always greeted and asked if I need assistance. Ill go to Lowes for lumber or sheet stock, but when it comes to everything else I choose Maine Hardware. I drive from Saco just to go to Maine Hardware. When choosing a hardware store please consider Maine Hardware when spending your hard earned money.

Ive been a contractor and a homeowner for almost 20 years (and across 3 states), and this is the best hardware store ever.Knowledgeable staff. Good prices. Handy location. Logical hours. Yeehaw!

I loved this location because unlike other ones that get right up on your tail ; this after you have already made your needs clear and they just continue. I was left alone to browse at my leashure. I will definitely return for ANYof my tool purchases, this even when i decide to spend 400-500$ on some over the top 36 volt reciprocating saw that i may only use occasionally!!!!! .

Knowledgeable and friendly staff who always have great solutions for any project!

Well stocked for the times friendly helpful staff and prices arent horrible

Ive shopped here for years. They always provide excellent customer service. Ive learned a lot about painting from the people in the paint department.

Great service and variety...

Staff was very helpful. I was muttering about a stupid clamp to myself and a perskn pointed me in the right direction to find what I wanted.It has everything you would expect from a hardware store.

Got rudely kicked out of the store because my face mask wasnt up to their standards, I will not be going back ever.

Person was nice, but not helpful. Much easier and cheaper to order online.

Always plenty of staff greeting me as I walk in who are knowledgeable and know where things are. Grab some fresh popped popcorn to eat while you look around. Great place!!

Everything you need is at this store. Along with some of the most knowledgeable people, Maine Hardware never disappoints. All their products are the best in the industry. A small town hardware store feel in the heart of Portlands famous Union Station.

They have almost everything you could ever need here, as well as free popcorn. There are a lot of staff, always ready to help and offer lots of advice. And their loyalty scheme is great, you get lots of coupons and offers.

Love this place. Lots of capable help...who will leave you alone if that is what you want. Excellent variety of products. A much better experience than the big boxes!

The best hardware and rental store I know. Ive been going to Maine Hardware for about 5 years. Staff are knowledgeable, helpful, friendly. No wandering up and down aisles like at the big box stores getting frustrated trying to find what you’re looking for or someone to help you. The “way life used to be back in the day” and nice to find a store that still values customer service. (I don’t usually write reviews but wanted to support a business that values my time and business.)

The best hardware store Ive encountered. Its the friendly, knowledgeable staff that really make the place special...they go above and beyond to help you find what you need and are extremely focused on excellent customer service. I would come here any day over the big box stores. Thanks Maine Hardware!!

If you need a hard-to-find part or want personalized service, this is THE place to go in town. Theyre friendly, helpful, and fast. Their prices are competitive and its a pleasure to support this local business.

Simply the best place in Portland to go for all of your fix-it needs. Been going here for years, and they still have everything I ever need.

I like this place. They have a great selection and very helpful staff. It is a bit pricey, but hey...free popcorn.

Doug Brownie Brown was an absolute pleasure to work with for answering the many questions I had regarding some plumbing repairs I needed to make around my house. He took the time to explain a number of different ways to tackle each project, weighing the pros and cons of each method with me.I cannot put into words what a great experience I had at this store, thanks to this gentlemen. Far too often you will go into a hardware store and be ignored or received half-baked advice if youre lucky. Brownie knew his stuff and was outstanding. He even took the time to entertain my headstrong three-year-old so I could have an uninterrupted minute to think over my plan of attack for fixing my plumbing. That is service above and beyond anything you see at other stores, and I can safely say that Maine Hardware has earned a customer for life.

I really love this place. Good selection of everything, and theyve had answers the other guys havent had. Great staff!

Knowledgeable and helpful employees. Very good product selection. Fair prices. Always a positive experience.

Consistently good natured, helpful, and friendly. Plus, I have never gone in needing something and failed to find it even if it’s in obscure jerryrig kind of requirement.

I love this store. I like to fix things myself although Im not ultra handy. The employees will not only direct me to what items I think I need but will also help me adjust my projects to make them easier! They have advice and tips and one time a guy even told me how to solve my problem with tools I already owned. Amazing customer service! Great sales and seasonal items too!!

Sorry, I called for a tool rental, got transferred 4 times to different departments, finally got rental and the guy barely even knew the tool I needed, found one, and couldnt read the proper sizings, told me it would be good anyway when it wasnt the proper size. Geez.

I rarely leave reviews, but they are well deserved(both good and bad)! I bought a new/ used dishwasher and none of the parts looked the same. I went in and Adrian helped me in plumbing and asked me to bring the part in because the photo I took didnt look right. I came back and not only did he know what I needed, but had several different options on the counter waiting for me. He explained why, sealed the threads with tape, and re-packaged everything for me. During this I asked him how he liked working there and he said, Its a place that you retire at, they told me that when I interviewed that we focus on customer service and we take care of our employees. Any organization would be lucky to have him as an employee, but I truly feel the culture he explained to me attracts those types of people because of it. I own a business and understand the importance of getting feedback, keep up the great work!

I go to Maine Hardware for any project over the big box stores. Service is exceptional and theres someone there that can answer almost any question. Great store!

Some of the best customer service you will find anywhere. Always friendly staff and always free popcorn. Well stocked with all your needs.

Maine Hardware is always a wonderful experience. I always get great information on how to projects and the people in the paint department are always so helpful!

I love these guys (and gals). They are the go-to hardware store in the area; some of the staff have been there for the 17 years Ive been a customer. They will take the time to show you how to do just about anything, and its a great place to get windows glazed and rent equipment. Even local contractors buy there.

This place is such a gem. Everyone on staff is so knowledgeable and helpful -- I learned some great plumbing tips today that led to a successful DIY fix on my bathroom sink, saving lots of money. Very grateful that this is my local hardware store!

This is the absolute best place to go for hardware (and more). The staff is friendly and extremely knowledgeable. Unlike HD or Lowes, they have a plumber, an electrician, etc., so that you can speak to someone who knows what theyre talking about.

The only fan I had during this crazy heatwave busted, and time was of the essence to get a new one before I melt! Cab ETA was too long before the store may close for July 4th, so I had to bike! Thank you so much for making my day, Kistine and others who work at the store, for accommodating my unusual circumstances and make-shifting me backpack straps so I can carry the box fan on my back! I think its really amazing to go above and beyond to help me out! Ill be shopping here from now on for sure!

Im a contractor and Im in there all the time. All hardware stores can be frustrating, but Maine Hardware has done a very good job of staying relevant against the big box home improvement stores. Its right in town, quick and easy. The staff is almost always excellent

Great store!

I love Maine Hardware. Like other posters, I’m impressed by the staff’s knowledge and their eagerness to lend their expertise. For whatever reason, plumbers never follow through at my house. Maybe it’s because I’m female, maybe plumbers get annoyed because I like to research projects prior to talking with them (I enjoy home repair), maybe they’re just too busy. Anyway, plumbers’ absences have left voids in my home maintenance, and I’m slowly learning more about their trade and saving money by doing it myself. The only reason I have become more confident is because of Maine Hardware (YouTube helps too). When a project goes sideways, like a bib screw head shears off in one of my compression fixtures, Maine Hardware bails me out. For my next project, I’m going to install a utility sink that 3 separate plumbing companies have ghosted me on, and I’m sure I can do it with Maine Hardware’s help.

You get what you pay for. Big-box home improvement retailers may offer cheaper prices than here, but you are lucky to find employees at the big name places that know as much about hardware as these people do. You have to look for ten minutes at a big-box place to even find someone to try to answer your question. Here you cant walk from one end of the store to the other without five or six people offering to help.

Always helpful

They have everything a person could want or need.

Maine Hardware is a Portland institution. Once you start shopping here, you will avoid the Home Despot when ever possible. They manage to have almost everything in a much more approachable store. They have helped me solve so many problems, from fixing leaky faucets, to retapping a cross threaded bolt, to carpet cleaner rental, and at least a hundred other things. Not all the staff is 100% fabulous, but most of them make up for any gaps in knowledge with great service. A great store an free popcorn!

Helpful staff with firsthand info on the tools youre considering make this 1000x better than Home Depot or Lowes.

As close as youre going to get to an old school hardware store. Helpful people and well stocked

Best hardware store in Portland. Great selection and service. A real old-fashioned hardware store with knowledgeable employees, unlike the big-box home improvement stores.

Excellent store. Everything g from $3 sunglasses to Stihl power tools. Great store.

Paul was great, very knowledgeable, answered all our questions and explained how to fix another problem we have, definitely recommend!!

Maine hardware has pretty much everything, and staff who can help you find it.

The most helpful Hardware store Ive ever been in. Great people always asking if they can help you find something.

My favorite place to shop! After remodeling 2 commercial spaces, a house, and owning a multi-family, Ive gone to them with my share of projects and theyve never steered me wrong. Sure, one or 2 products didnt work for me as they were different than what I finally needed, but theyd gladly take them back. I find the staff very helpful - its like going to my dad. SIgn up for their Ace Rewards and youll get credits to spend in store.

Great one-stop-shop that carries pretty much any item for your home or yard improvement

Very knowledgeable staff and very helpful.

A great place to get all your hardware supplies.The staff are always helpful and friendly.The have alot of good seals on mist items.

My favorite hardware store knowledgeable and friendly service always......

Worst experience, here wanted to get a car key made out of my valet key, and I wanted to use a replacement i had baught off amazon.Was told by one guy to have amazon cut it. and another implied what I was trying to do was illegal or something. Both identified themselves as managers. Jon was extremely rude.Would not reccomend shopping here, based on horrible customer service.

Best hardware store around. If you cant get it here, you wont find it anywhere locally.

Easily one of the best hardware stores in 100 miles

Dont go anywhere else!! Great selection, good prices and amazing service. Walked in there and explained a leak I had in the garage disposal and the very helpful employee explained exactly how to fix it and handled me everything I needed. I went home watched a dyi video for a refresher and BAM! problem solved exactly as the employee illustrated. Went in another time with a 20% off coupon for the entire purchase. I saw a paint sprayer that Ive been considering for awhile was $20 less than the big box stores, so I purchased it, along with paint and supplies. After the coupon, I walked out having spent $40 less than a big box store.

This place have all you need n is quick n easy to get in n out

Dave in Plumbing is a Gem. He is an expert on steam heat and a pleasure to chat with about heating questions and problems one might have. Kudos to Dave. Thank you.

Always has what I’m looking for (and often a better selection than Home Depot or Lowe’s), friendly staff, good hours.

Best store in Maine

Old school hardware store with the employees actually know what theyre doing

Best stock of hard to find items and very helpful, knowledgeable staff.

If you are look for just that right part or have a question that cant be answered on YouTube these guys can help. Very knowledgeable and they have all those little things you cant find in the big box stores.

The staff was very knowledgeable if the one you talk to cant help you will find someone who can help you find the product you need

Decent sized locally-owned hardware store with knowledgeable staff.Parking kind of sucks though.

Great staff, very knowledgeable, friendly, and they build relationships with their customers.

Every time I stop in or call, I get the best service and most knowledge around. If they dont have it, or cannot fix it, they will point you in the right direction. Maine Hardware rocks.

Great hardware store! Theyve got everything.