Excellent.. Huge selection, great price, knowledgeable staff. Very pleased. Will be buying a window every month for next 8 months. YAHOO!
I picked up some special order windows. I had a concern i brought it up to the manager 3 times and he wouldnt call me back to even have a discussion.
Beware just cuz they say discount doesnt mean they are I got the same door cheaper that I wanted. but they are very helpful. Just do your homework before buying!
They really try to deliver good service but they are so busy the wait time for your order is too long. I am waiting 2 and a half months for my new front door. Thats too long. The staff is as friendly and sincere as any I have found at any other business.
I had just installed my front door that I purchased form a big box store and I didnt know most new doors are made for 2x4 walls but most homes now have 2x6 walls so another trip to the big box store to get a extension jamb. My back door also needed to be replaced but this time I went here and they had the jamb for a 2x6 wall already set with the door and the price was unbeatable. What made it an even better experience was Conner. Conner was very nice and extremely helpful. This is my first time here but will not be the last. Thanks for the amazing door and service.
Raymond provides great service . He Went to a lot of effort to find the exact sized window for a project I was working. He took the time to show me how the window was constructed so I could customize it for my application. Lee the owner also assisted with keeping the purchase simple the place was so busy withe customers he steeped in to handle the payment details. And there prices are a bargain.
I came to discount windows and Matt Odonell was exceptionally nice and ready to help.i have been to other places however this place seems more one on one and Matt really listened to what I needed.He worked up a competitive quote and the windows arrived in no time. I went back and bought a French door and that’s what the picture is of. I will recommend this place and have been since I bought the windows. If you need a professional and windows or doors at a discounted price, shop no more and go see Matt, tell em Lucian sent ya;)Matt if your reading this I appreciate you helping me out. Thanks🙏😀👍
New and used windows and doors and more, prices are ok, good selection, probably will return if habitat doesnt have what I want.
Everybody was so nice there and the price was more than affordable. Quality Windows and it saved me a pile of money! Very professional and I will order again from there if I need. I suggested for anybody. Why spend more when you dont have to.
Whe I called, I was quoted a price. When I called back to place the order, I was told it was $100 more. Big old Bait and Switch. I am livid that they have these kinds of ethics. What a disappointment.
Well worth the drive. I had great service and they had a good selection of windows!
I purchased interior wood doors as well as windows. Raymond was wonderful and went the extra mile to help with measurements, and to have me re-check before ordering. His expertise and diligence in attention to detail merit recognition.I picked up the items and Mitch and all the crew were right on top of having the order in place, and wonderful help loading it up. I highly recommend this business for quality product and just great people.
They have a lot of windows and doors for less, also friendly helpful people work there.
We ordered two custom sets of French doors. The manufacturer dropped the ball on the completeness of the order but Discount Windows and Doors stepped up to make it right and even delivered the missing parts.
Got the window for our garage. Have to do a little framing or wait 12 weeks for special ordered window.
I had a wonderful experience all around working with Mitchell at Discount Windows to get Milgard windows ordered for our house addition. I had already been to one showroom and spoke with two other suppliers and was pretty frustrated with the lack of guidance for window selection. Then I stumbled on Discount Windows. From my fist phone call I was able to get guidance on choosing our windows and had a quote emailed to me the same day (which came in lower than the other quotes I had received from other suppliers for the same windows). From our initial quote, I ended up making several changes, and spent considerable time working through the design of a large patio door and a french door which required a drawing from engineering to make a custom grill design to match windows to door. Mitchell was unwaveringly helpful and friendly in all our interactions. Because of his willingness to work through the options and details so thoroughly, I walked away even more excited about our window design than I was when I made the first call. I cant wait to see them in our home!I would highly recommend Discount Windows for anyone looking to order windows for a home project!
They do you listen I ask for a specificFor window after taking my money and bringing out the wrong window I finally got this guy to listen I do not recommend
We had some very specific design ideas for our replacement vinyl windows for our vintage home. These guys were excellent they showed great professionalism and the windows arrived on time and they were exactly right beautiful windows and we noticed a significant increase in efficiency for both warmth and cooling. Excellent product excellent service wonderful company.
I purchased five windows and three doors for about 35 percent less than retail AND I picked up the parts same day instead of waiting three weeks. All parts were new except the large picture window, which was dirty because it was outside for a year. So, I saved 800 dollars and had to clean one picture window. Not bad. Thanks Discount Windows.
Great selection but they didnt have the tall skinny window I needed.
Amazing Experience at Discount Windows in North Portland. Matt O’Donnell has been superb. One of the BEST CUSTOMER SERVICES REP I’ve ever come across. He was friendly attentive and addressed our window needs, made great suggestions with our selections of windows. Thank you Matt keep up the good work ❤️
Matt our salesman was very polite and knew exactly what we were looking for. They worked with us to get our doors and windows in quickly and did an excellent install. Wish other businesses were this great to do business with. I would definitely recommend them to people needing doors and windows and also for install.
Great prices and variety. Got a fantastic price on a frame in modern wood door as well as a custom built French door set. More than half the price of the big box stores.
Its a great place to order windows from or doors
Excellent service with great prices to match. Matt was super helpful in ordering me a new replacement window for my home! Will definitely recommend these folks
Great for small project one offs,Good service for new window orders.... nice people...good prices, what else can I say?
Prices are great, Warehouse is STUFFED, the staff could use some training but overall definitely worth using over and over again.
I have been shopping for new windows and a door. I have been working with Home Depot and some other big chain stores. Despite spending thousands of dollars in there store over the course of our remodel the don’t know your name and treat you like cattle. The moment I walked in to discount windows Matt O’Donnell made me feel welcomed and valued. They even prioritize setting a custom door for my project so I would have it in two days not three weeks like Home Depot. I strongly recommend discount windows and Matt O’Donnell they will be my first stop next time I need a window or door.
Best find from Google search. We were greeted promptly and were led directly to what we were hoping to find. Our sales associate, Matt, was thorough in looking for options for us and friendly as he did so. I absolutely enjoy this kind of customer service. Plus we got a great deal, who doesnt love that?
We have purchased windows for our tiny home project and most recently a door that needed to be frammed as well. All of our interactions at Discount Windows have been positive, from the friendly, helpful staff (we worked with Matt primarily) to the range of options from price to style. We would definitely recommend using them to others and will likely use them again in the future for other projects.
Ive called and left messages, completed their on-line contact form twice, and no one ever email or calls to follow up on a quote request. If their installation customer service is as poor as their initial contact service, dont bother! I really wonder why they waste their time advertising.
Quick and easy service! Affordable good quality windows cant wait to use them for the whole house!
Inexpensive windows
You can find just about anything in this store when it comes to doors! But most appreciated was the outstanding effort, assistance and professional guidance received from John! This gentleman spent a lot of time answering questions and offering suggestions. Prices are excellent. So pleased with doors and service! Thank you!!
Was at this business today. WOW, top of the line products and super prices on quality windows and doors! SUPER SUPER friendly staff. Loaded me right up with 3 super 4x3’ double pane window with grids and lifetime manufactures warranty windows! Still holding a door for me to pick up with my truck....I’ll be back and referring friends to this business for sure. THANKS VERY MUCH!!
Theyre honest
Very helpful and great people
Great place to buy windows and doors. Im a contractor and have been coming here for years, Id recommend them to anyone.
Helpful and friendly staff and good prices.
Great prices and helpful service
Worked with John via email for our new build, he was super helpful and patient with all my changes and indecisiveness. Great pricing and very friendly. The whole crew came out to help load the windows and sliding door up when we came to pick them up!! Highly recommend these guys!!
I walked in not knowing what I was doing. And Mitchell helped me find a window at an amazingly great price within 12 minutes looking at my photographs with the measuring tape from home. I was out of there with a brand new window! He did a fantastic job helping me with this and with a future project for doors!
This place is fantastic! Saved me so much money, and the staff folks are super helpful. Matt ODonnell went above and beyond to assist us in tying down all the windows we had purchased, out in the sweltering heat. They have good stuff here. You might have to pick through some things and if you absolutely have to have a specific brand and window type they may not have it stock but they will order it for you. Highly recommend.
Easily accessible location and the people where nice.
Dont go if your colored, didnt help us as i stood there waiting for help, i asked about sizes of some doors in the back and they answered with an attitude and never stood up to help. Then 2 white males came in and got help as soon as they walked in.
Best discouns on windows and doors you could possibly find!!! Whats better is the customer service and the willingness to find exactly what will work and fit!! Gotta give Matt O. -TEN THUMBS UP!!! BEST CUSTOMER SERVICE EVER!! He for sure knows his stuff!!! Thanks for helping us find what we need and save a ridiculous amount of money!!! THANKS MATT!!
We were growing black mold and had to replace 10 windows and 2 sliding glass doors. Saved a TON of money compared to what Home Depot quoted me and they were really cool dudes and easy to work with.Our house is much quieter and holds heat/cool better and were rid of the mold.
John at Discount Windows was very helpful and patient with me. He guided me thru the whole order making sure that I was getting the correct windows that I wanted. Awesome place to deal with. Other guys I met there when I picked up my windows were personable and knowledgeable as well. They have an array of doors and base material as well. I would definitely go back and do business with this company in the future.
Wonderful experience. I replaced 9 windows in my house myself. Walked into Discount Windows and explained what I wanted to do. I already had my rough opening measurements, so they gave me a quote. I went home and triple checked my measurements. Made a final invoice with them and had the windows to pick up in three weeks. All windows are now installed and look great! Great quality at a Great Price!
The staff is fantastic and their prices are by far the best in town!
Great place for windows.hard to find older windows in the bone pile
I highly recommend Matt at Discount Windows!! We needed some windows, sliding glass doors and a new front door. Matt went above and beyond to get us the best products at the best price. He ended up saving us so much money!! Its definitely a friendly environment and I highly recommend them!
I love discount windows. They sell doors too.You can buy miss ordered windows from their yard or special order new windows. Whatever quality you desire..... They can supply. They are affordable and their customer service is amazing.
Great people and awesome deals! Matt O and John C are great; they are awesome and super helpful! If you need windows they are the men to see! You will save a lot of money!
Great help and prices
Price was alright but the service absolutely sucked, wasnt really willing to help us out with our project, they both were to busy watching YouTube and playing on there phones, infact the one was quite rude to me and my girlfriend, and another couple came, and got the same treatment but they turned around and left, the gentleman wouldnt even get off his butt to show us anything... So as for the price it was good as far as the service it would be a -10 Stars....
The showroom isnt anything fancy, but they are extremely helpful and friendly! Their prices are by far the best around town for the exact same product you would get at Home Depot. We looked around at several places to buy doors and this place ended up being the best value and best to work with. Highly recommended!
Discount windows is the place I will be going from now on for my windows and door needs. This place definitely cares about customers. I was helped by Matt ODonnell. I told him what I needed and he showed me a veriety of doors that would work best for me.very friendly and knowledgeable. He found me a door that was perfect for what I was using it for. Also discount windows has great prices on there selection. If I could, I would give this place 100 stars.
I have had the best experience with Discount Windows! Mitchell has been outstanding to work with, has communicated really well and given me bids on two jobs that I am elated with. It has truly been a pleasure to work with this company, and I give them an A+. Thank you Mitchell!
I would give this place 1100 stars if I could, one for every dollar they saved me. The staff is that perfect balance of incredibly helpful but not too pushy and from what I can tell just an all around wonderful group of people. Matt O. was able to help me snag a window for my garage that fit into the previous owners oddly shaped frame and I bought a beautiful craftsman door for just $379. The same door was over $1000 at other big box retailers. I will be spreading the word about discount windows and the next time I need a window or door it will certainly be my first stop. Thank guys!
Terrible customer service. Orders I made on doors were delayed over and over, dragging out a remodeling project for weeks at a time. Do not order anything through this company. They may be good for buying directly what they have on their floor, but if you need to make a return or question warranty, they seem to have no real working system in place to help. They continually lost the paperwork of purchases myself and my company made through them since April of this year. I had to work with several members of the team, so many that I was unsure if they even communicated internally regarding accounts. Managers and staff have changed and/or been fired, for reasons that are unclear and concerning. If you do decide to go with this company, get a hard copy of all purchases, do NOT let them send you orders via email. They will lose their own paperwork and not be able to find the history of your purchases. I have never worked with a company that was so poor at keeping their books and customer account history. I will never work with them again. Too much of a headache.
Some of the BEST customer service Ive ever experienced. Mitchell A. was a huge help on my project. Hes been friendly, prompt and resourceful the whole time. Their prices are fantastic and the variety of instock windows is great. Definitely check them out before going to the big box retailers!
I Called on Sunday looking for a window, he was very rude. I asked if you stock a specific size. His exact response was “why would I stock it?” I will not be driving over to buy at this store.
Great service, great people and the best prices in town. I had a really great experience, they helped me with my windows needs, very highly recommend.
Horrible customer service. The worst Ive been treated. My wife and I came in and saw a window we were interested in buying and tried to make an inquiry. We looked around quickly since it was close to closing time. Then I asked a tall gentleman about price, but he said it was closing time. I tried to ask again, but he repeated it was closing time, walked me to the door and closed it behind me. (it was 4:55, and they close at 5). Basically I was kicked out before it was even time to close. Clearly, he wasnt interested in making a sale. Then he quickly jumped in the car and left. It was 4:56. I am really disappointed, considering that we just bought 2 wood windows and a 4x4 Velux skylight from them recently and wanted to continue doing business with them since we have a remodel job we are dealing with.
I called them 3 times about some closet doors and 3 times I was promised a call back and or email. I guess Ill go buy my 5 closet doors and 5 interior doors elsewhere. Waste of time. Update: I spent 1200$ on 2 closet doors and 5 interior doors with 3 closet doors to go at a competitors store, since they werent interested in selling me anything.
Worst customer service ever! We walked in looking for French doors. The guy told us you have to order on line and just stared at me and my husband. Finally said you can look at catalogs over there as he points. He and the other employee never looked up from their cell phones to ask if we had any questions. Little did they know we were ready to purchase.
Super friendly and helpful. A knowledge of what theyve got on hand. Always have gotten a great deal.
Recently dealt with Chris on a project, he was friendly, knowledgeable and very helpful. The price was better than 3 other places I have dealt with in the past. He stayed on top of my special order and we received the product timely!
Great service. These guys did everything I asked for. Thanks matt for the great service.
They are the BEST. I build houses for a living and have worked with a lot of distributors. I can honestly say that Discount Windows is AMAZING. Folks like Mitch B & Matt will take care of you in Portland, they stayed late on a Friday night to help us load our big order of windows and doors.
So far so good we basically worked through a hard fit size by phone. Think it is going to work well...
I was assisted by Matt at the discount windows location in Portland. He was extremely helpful and able to outfit my entire house renovation with windows as well as help me load them in my truck and get me on my way in less than two hours. I easily saved 50% or more over other locations. I am looking forward to purchasing my doors from them in the near future
The best customer service! Highly recommend if you need a door or windows. Much better than any big box retailer.
Have had nothing but problems with this company in terms of ordering doors. The person we initially worked with had to be fired and our paperwork was lost when that person left the company. For some reason, it was always a problem to find our account and orders. Managers and staff have changed hands a number of times in the last few months. Orders were delayed time and time again, with little to no paper trail of orders changing. I was originally using them to remodel a friends house, as Im a contractor/designer in Portland. If you are trying to just purchase something they already have on the floor, then perhaps this might be fine, just hope you never have an issue with warranty or something that will require a return. If you need to order something through them that they do not already have in stock, do not bother with them. It will be a huge mistake and a waste of your time. Customer service is absolutely terrible. They seem to have no real working system in place. I will never work with this company again.
Good selection of windows take your size measurements with you to verify for purchase.
I purchased a very nice Milgard door from this place (with discount in their name). When I got it home and installed I discovered the keys that came with the door do not work with the lock. Now I can’t secure my property. Expecting them to take initiative on this I called to see what they would do to help. Instead they told me because it’s a discounted door (again, in their name) I needed to take it to Home Depot to have it re-keyed, or there would be a 20% restocking fee if I returned it.No help what so ever. I really like the door so I’m just going to eat it, but I find this service to be poor at best. I suppose that is what you get from a place with discount in the name.
Awesome place tons of Windows great help friendly service. I will go back and Im recommending them for sure!
There is a lot more to Discount Windows than the selection you see driving by! Id driven past for more than 20 years before stopping at the suggestion of a contractor during a remodel when we were looking to replace the front door. We walked in expecting to get a door with a several panes of glass. Our person Matt patiently heard our silly story of loving the way the house looked when the contractors had removed the entire front (due to dry rot), explored possibilities with us and we ended up with a magnificent, 12 foot Millgard sliding glass FRONT DOOR! We didnt even know sliding doors took keys. They do, and they have amazingly secure locking systems as well. I had no idea they did custom orders! We have been back recently to get a new back door and a kitchen window. I had searched Home Depot, etc. thinking it would be easier and cheaper just to buy something off the shelf, but once again, thanks to Discount Windows we have two fabulous custom pieces designed to fit the space we have and the Millgard casement window was CHEAPER than a similar (and not perfectly sized) window at Home Depot.
I stopped in here for prices on some doors and windows. You simply cant go wrong by purchasing your materials here. The prices beat everyone.
Ordered glass to repair a broken window, it fit and I am happy. I did not get a call when it came in so I stopped by after the three weeks they said it would take passed and there it was, a bit dusty looking like it had been there a while. Kinda wish they had let me know but grateful to have it done with.
Well from the minute I pulled in no it was like everybody was busy doing zero not a hello can I help you nothing I guess you get discounted customer service aswell asdoors and windows much like everything else you kind of get what you pay for..
Wow. Customer service is rare in this city and I need to leave a review to mention how amazing Matt was. I came in with my squirrelly children and Matt was unfazed, talked to me about options, printed out quotes, gave me sites to check and even said you got your hands full Ill staple my card to this and just give us a call when youre ready. More places need people like Matt.
Thank you Mitch B and Matt for your excellent help loading up our giant order of windows and doors and for staying late after a long day of work! We really appreciate you!
Not worth the drive.commercial made it sound better.next time ill go to lowes
Matt was awesome! I called on the phone about some clay colored windows and they said all they had was white (prob my fault for giving 3x4 as dims) but I had driven by the place before and seen tons of clay colored windows in the yard. I was building a shop and didn’t care too much about size so ended up with 3x5 I think.I told Matt what I was building and he showed me around the place and helped pick out 5 clay colored Milgard windows that was exactly what I was looking for! Then I noticed they had doors too! Perfect! They had the exact exterior door I was looking for, and I walked out for sub $600 price, which was spot-on with my budget was.Thanks guys!
Mitchell and Mike Leupold are so helpful and easy to work with. They know their stuff and helped me find exactly what I wanted! Thanks guys!!
Cheap windows which is nice. But Ive been told they would get deliveries and when I show up they say they never got them and try again the next day. Been there three times now and the last two times they somehow cant find or havent gotten the windows yet. Finally I was told you can pre-purchase them and they will put them on hold.
Had the odd sized windows I needed!
Very nice service. Bought a door and will be back for a window. Thanks mat
My contractor called to see if they had a specific window size. He was told yes, it was in overstock, and quoted a price. I called the next day to confirm; not only did they deny they had that size, but I was told several times to have my contractor call them to give them specific measurements, which I had been giving to them, and pointed it out. That was after I had been rudely schooled on how windows were sized, and which I knew was wrong. I do not reward bad behavior and took my business elsewhere, for less. Buyer beware.
Matt was great and made sure I was well taken care of.
Matt was super helpful and did everything he could to get us the best prices and spent a lot of time and detail to get us everything we needed. We will DEFINITELY come back and recommend to anyone needing windows or doors!
Super friendly staff. I would definitely recommend. I will be using them again in the future.
Try calling them and you will find out for your self, calls do not get returned. Discount window does not want to talk to you, they send you to automated system, special orders take longer than promised, can not get hold of anyone, been trying to call for two days
Friendly help and easy to work with.
Mitch the best customer service consultant and was very helpful employee. Bought an entire window for my house to replace old aluminum window for a great deal. Thanks discount window.