I am boycotting here because of a very rude staff. She gave me only 11 donuts for two boxes (I purchased four boxes), which was understandable. BUT when I let her know this later, she almost blamed me for not having ordered online beforehand, which made her rush to box them up. I was the only customer who was ordering at the time (8:30 am).-----------------------------------I am responding to the owners feedback below here as Google maps doesnt allow me to comment on a previous reply in the same thread.First of all, thanks for your feedback. BUT you should know that I DID reach out to you directly through your website the day after the incident. But you didnt respond. Thats why I had to make a review here. I wanted you to know what happened and take some measures to prevent similar issues in the future. It was the only reason I left a review here: to make my voice heard. Also, I never wanted to get a refund. My students did enjoy the donuts and my money was worth. No need to cancel the transaction. All I needed was you attempt to have a better relationship with customers so that there is no one who feels upset like me in the future.In fact, your comment here made me more frustrated. It seems that you dont check consumer reports on your website, but check online reviews to maintain your reputation. Please find my messages which was sent last Friday and make sure I DID contact you through your website and find out what exactly happened. Perhaps, her version of the story is different than mine. I dont blame for that. Everybody remembers things differently according to their involvement. Yet, you also should figure out what I felt at the moment as a customer.Again, I chose to make a review on Google map since you didnt get back to my message through your website. When you confirm you read this review on Google map as well as my message through your website, I will delete this online review since my goal is achieved. In addition, I believe you will do your best to make similar things not happen again. Here, by similar things, I dont mean giving 11 donuts for a box. I mean you blame customers for not ordering online.PS. I am not sure how you knew which transaction was mine though...?

I love donuts and came to the Saturday farmers market this week and tried to time it to go to Coco at 1pm before they closed(schedule said 2pm). We walked in and they said 4 words that broke my heart. Sorry we are closed. They said it was because of the holiday weekend they didnt get enough business to stay open the last hour. That sucked.

Such a great location and staff. Mochi donuts are my new favorite!

The only place open at 6:00 am and right across from PSU. The donuts looked gorgeous, but I couldnt have any because of my restricted diet. Barista wasnt too chatty, but she was quick, efficient, and there!

Excellent donuts and coffee. Love stopping here for a donut before (or after!) class. Great staff, always super friendly. Service is quick, prices are reasonable, location cant be beat for students.

I love a good raised donut and let me tell you, these raised donuts are DELICIOUS. I am fairly picky (Blue Star is the low end of mediocre to me), but I really enjoy this place. Ive gone twice in the last few weeks and will be going back again and again. Affordable and delicious! Cool ambiance, too.

Hoot-tootery, want some good doughy nuts!? Cocos is the place to fly! Grab your significant other and bring your appetite, and thirst for some amazing coffee too! Highly recommend as you wont find in snobby Portland friendly staff like the manager there! Genuine place to give your business.

All other donut places are a joke!! Coco Is For Real!! Absolutely amazing donuts! Decadent the best Ive ever had

Nice service, yummy donuts and coffee :)

Where else can get a great doughnut without all the hype... Great.

Had a great experience here! Delicious donuts and coffee. I highly recommend this place. The crumble donut was amazing!

Not to miss out on their fluffy and light weight lavender doughnuts. Awesome cafe like feel but with an elegance and great staff.All thanks to our Underground Donut Tour guy who took us to this place and we got a chance to enjoy deliciousness

The happy hour deal alone is responsible for my perfect attendance in an 8 am class

Coco donuts are fantastic. They are simply the best donuts in Portland (unless you want donuts made with too much sugar and cereal, which I like on occasion, too). The other thing about Donuts is that they are very committed to the community.

If youre a maple bar fan, try the buttermilk with maple frosting. It looks smallish, but *very* rich and so tasty. Youll need to cut it with some coffee.

Better than Voodoo or Blue Star. Simply the best. They know what donut should taste like. This is where you wanna go especially if you are not a big fan of excessive amount of frosting with crazy toppings, or pretentious donut names with french words. Try their signature lavender glaze on a raised donut.

A great place to relax with coffee and donuts while writing or studying. Good food at good prices

Great coffee, great donut, nice decor, and friendly staff. Highly recommend!

Doughnuts were really good, you can tell theyre made fresh

Says theyre open. Theyre not.

Go for Happy Hour! 2 dollar small black coffee and a doughnut! The lavender doughnuts and cinnamon buns are great. They will also fill your cup from home, so its great for on the go!

You must get a lavender donut!

Pretty good, variety is limited, the staff are nice.

The donuts are amazing. Thank you for making PSU paradise whenever I crave a donut.

Fresh donuts and great coffee... The cashier was a bit rude. Perhaps she was having a bad day

Great coffee, even greater donuts, and yet even greater service. It’s my new favorite place to meet people on the PSU campus!

Eh. Ive had much better.

Best apple fritter Ive ever had.

Tried both original glaze and old fashioned. Oily.

Nice staff and tasty donuts!

This place is always about closing... I live and work on campus but never get to buy a donut there... today Thursday 27th at 2:35 they told us; “sorry we are about closing....:/ “

My favorite spot to find buttermilk donuts.

Great place with awesome baristas!

Low quality and overpriced. Obviously trying too hard to cash in on the donut fad before the bubble bursts.

Fast and friendly service!

Delicious as always.

GREAT DONUTS.

Best ever

Coco Hour is the BOMB

Damn good

Must. Have. Maple bars.

Love it