user
7-Eleven
11549 NE Glenn Widing Dr, Portland, OR 97220, United States
Appearance
7-Eleven
Comments
Br
Review №1

By far one if the worst 711s in town. I do not recommend any of the perishable foods here. Management does not foster a standard of quality and freshness. Employees are a revolving door, presumably due to poor ownership/management. I even just saw one if there 711 brand Italian Job sandwiches. It had black mold engulfing half of the sandwich and it was still sitting on the rack with two others. I wouldnt blame the employees as much as I would blame management. Been coming to this one off and on for a couple years only when I need to. Theres almost always someone new working here. So if you need gas or cigarettes or something to snack on or drink real quick its okay for that but if you like their hot food I do not recommend at all.

Ve
Review №2

Last night at around 8:10pm, I went in to get some hot taquitos. I looked around to see if I wanted anything else and then went to get some. Looked around for gloves and there were none or I thought I didnt see them. I asked Shia (short, dark hair lady working) if there was any more gloves and she told me theres tongs. I told her I didnt want to use the tongs without gloves and asked if she would get me a couple. She said its self served. I pointed to the sticker on the covering saying but this says you would if I asked. She rolled her eyes at me and started. Raiser her voice and said something while she was walking away. I dont understand the hostility, but regardless of her attitude that goes against health code violation and covid protocol with having no gloves and insisting customers use tongs without them. Very poor. Already contacted corporate.

Ai
Review №3

Not a bad place to stop by

Mi
Review №4

This 711 sucks in the morning on week days 🤣 no one to pump gas and the cashier wants to talk to every customer. Took me 10+ minutes 3rd place in line to check out.

ST
Review №5

Second time this week that I have had to pump my own gas. Don’t get me wrong, I’d rather pump my own; but to see several cars all doing the same, while others were leaving as a result — is not only illegal (for the gas station to allow), but it’s unprofessional and all-around, bad business. By the way, it wasn’t that I had to simply wait a long time for service; I actually had overheard two different (would-be) customers say mention that there is no service attendant working tonight, as they were departing the store (apparently, in search of a reason as to why no one was helping them). What a sh*tshow.

Sh
Review №6

The cashier charges more than the written prices on the slurpees/icees. On the sign it says $1.49 for a large, the first time we went they charged us exactly that, and all flavors were there and the machiens were working. We went again a week later, got charged $1.69 for the same large, and two of the flavors in the machines were not working out of the 6. Then again, one week later (two weeks after the first time) we were yet again charged even more, this time, $1.79 for the large icee/slurpee. Please charge consistently and stick with your written prices, not increasing them every single time we show up. Please also fix your machines that have the flavors, today, our third time here, out of the 6 flavors, 3 were not working.

Ch
Review №7

I cant believe the cashier Is sitting while attending costumers. While coffee is empty and food needs to be filled. Horrible customer service. I used to come every morning but store has been deteriorating and it sucks because I used to love coming here.

My
Review №8

Great experience. Workers were very kind and friendly.

Wa
Review №9

Slowest service ever when trying to get gas. The attendant do their best to ignore you. Even if you get there first they wait on people who are closer to them. I had to wait for 10 minutes before the guy came to dispense my gas. This was the only gas station I could find close to the airport otherwise I would’ve gone somewhere else. Try to get gas before getting to this area or you might be late for your flight.

Ja
Review №10

Great service, clean store.

Ky
Review №11

You have to go inside to pay for gas, unlike virtually every gas station on the planet. They just want you to go inside so you buy more stuff. Totally absurd in the midst of a pandemic. Don’t come here.

Ro
Review №12

Had to get gas on our way to returning our rental car. Nice gas attendant employee

Am
Review №13

This store is a joke. My brother works at Home Depot next door and we stopped in for gas at 3am, only signs posted were “FULL SERVICE” and we waited 5 min for someone to come out, there were two guy employees inside with absolutely no customers around. My brother went inside, and asked for someone to help with gas and the guy behind the counter just said, “Pump it yourself.” They were just standing around eating chips. I ended up just leaving and went elsewhere. The service was terrible and this store doesn’t deserve my money.

Ph
Review №14

Great service at the pump. The gent that filled the car was attentive and friendly. He was hustling around the pumps to other cars and did what you would expect. Store was well lit and stocked with the usual drinks, sundries and foods that you have become accustomed to.

Am
Review №15

The employee working the counter was really helpful and personable. Most 7-Eleven Employees are not as personable.

Ka
Review №16

No one around to pump gas

Ea
Review №17

Waited around for 10 minutes for an attendee to show up. He was too busy talking to other customers to bother helping. Ended up leaving without getting any help and wont waste time going here again. Prices were really high too.

El
Review №18

I come in daily and love the cashier Maria.. she is fast paced, helpful. And I’ve seen her disfuse grumpy customers by being personable. I must say I’m disappointed when she’s not there because I look forward to her happy disposition!! People go back to businesses that treat you right! So thank you Maria!

Ke
Review №19

This store was one of the best 711 experiences I have ever had. The gas attendant was very fast and their store had the slurpee flavor I wanted. Score.

Ch
Review №20

Absolutely wouldn’t go back to this place for gas. The guy says we sell by the liter. Then he says by the dollar. Everyone else sells by the gallon. What’s with this new con game.

mi
Review №21

They mush have changed managers. They used to have great service and people that smiled, were polite, got extra people to help when busy. Not anymore. Last several times the store was busy. One guy not in any uniform just talking to another employee, not helping, in office. The cashier blunt, not smiling, could care less. Too bad, I used to really like this location.

Am
Review №22

Being a FedEx driver, I always go to this 711 for my snacks and drinks. Good management and very neat /clean store. Shout out to maria(victoria) she is the best worker they have hired ever.

Je
Review №23

Staff is always SUPER nice!

St
Review №24

I went to this location to fill up my truck. The gas attendant was very rude when taking my card and then proceeded to fill my tank with basic unleaded before I had a chance to tell her what grade of gasoline I wanted. The pump did not stop and overflowed. There was a ton of gasoline everywhere. I had to get out and remove the nozzle from my truck and put it back onto the pump. I pressed the call for help button many times and got nothing. I proceeded to clean my truck off with paper towels. Then I yelled at her from across the station that there was a huge spill. She came over to me with tons of attitude and says why was I called over here? I said it spilled everywhere, a lot. She didnt say one more word to me. All she did was grab my receipt and hand it to me while I was cleaning the spilling gasoline from my truck then walked away. Extremely inconsiderate and poor customer service! Also, I would like to point out that she didnt act as if she had any intention on cleaning the spill up. I am not 100% but I am pretty certain that it is the law to clean up a gasoline spill. Her attitude to began with was not good and I over looked that. I dont even care that I had to pay for the gasoline caused by the pump malfunction. I dont appreciate how she treated me after the spill occurred.

No
Review №25

I was their to get gas to make it to work. A older took my card and gave it back, I asked for the receipt, but I guess I did nor the right one, because I got charge a flat 50.00 for a fIll when my car is a 13 to 14 gallon tank. I got rip off. I am going to find it through my bank. I will not go there. Very run down and dirty.

Br
Review №26

I love this store, its always clean and stocked and the staff is always so helpful and nice. I usually dont leave a review but the staff always goes above and beyond.

La
Review №27

Polite efficient

Ad
Review №28

This Store used to be great it was always clean and stocked properly I would come in here every morning with all my employees the best part of my morning was when I walked in and was greeted By Maria she ran the store very nicely and there was always fresh food now there is long lines extremely long wait no fresh food and rude cashiers definitely not coming back

Io
Review №29

The manager was kind and helpful. The store was clean, fully stocked, and bathrooms were clean.

Sa
Review №30

Sketchy people out front during the early morning hours, but other than that this is a nice gas station. Clean all around and usually friendly service!

St
Review №31

The pumps are broken. It showed I pumped 10 gallons of the pump but it didnt pump anything. I drive to the next has station just to make sure my gauge is not broken and I filled the car 15 more gallons on a 18 gallon capacity. It pumped nothing who knows for much is even going into your car at this pump!!

re
Review №32

Unbelievably riddled with under trained and unprofessional employees .. the manager is obviously not doing his job right Im sure his employees are stupid and slow because he hired them and or the good ones that are no longer there were so over worked and underpaid they would rather go against all they are and know and get fired for something for something as petty as to steal.... I dont blame them... if your gonna be a complete idiot and treat everyone like they are and have them do your grunt work so you look good on top of having no effing idea on how to properly hire an employee who is qualified.. for a gas attendant!? Are you serious.. you deserve to have your store stolen from and ran by morons cause ya get what ya give idiot.. ugh.. the few awesome employees that this store had are no longer there... pointless to go unless absolutely necessary even then... ugh no thank you.. Boycotting this 711 definitely a headache from the start.

Ka
Review №33

Every single time I come in to get a prepaid card the clerk cant sell them. Not one to complain but 3 times?? All different times of the day?? Dont have it on sale if I cant buy it!

Be
Review №34

I waited over 10 minutes to get gas. The guy helped the person in front of me, did a peace sign at me, helped 4 other people, came back, did another peace sign at me, helped someone who had literally just gotten there. At this point I opened my car door to try and get his attention. He did another peace sign at me and crossed to help another person with their gas.I left.This sort of service is ridiculous. I often am not one to speak badly of those in customer service positions but this was just stupid.I used to come here all the time and I will no longer be returning again. Im disappointed.

Da
Review №35

Horrible! The manager Moon? And his employee Lily?. were horrible! They delivered horrible customer service. The manager snatched my money/card-keeping it from me, because I explained another employee refused to help with a transaction due to her lack of knowledge. She insisted the machine was down.. but in reality she just didn’t know how to operate it! I will not be back!!!

Ge
Review №36

Im a disabled vet even though I have to use devices to get around they prepay inside so if disabled or support vets there are better places to go that support vets or people with disabilities I wont be going back

Be
Review №37

Seriously what is happening with this place? The poor guy they have pumping gas probably should not be working here, he is moving so slowly and appears to be in a lot of pain. I heard him telling someone to pump their own gas because he was moving so slow, which is illegal! Why cant they get someone out here to help him? Ive lived in Oregon for 10 years and I have never had to wait so long to get my gas pumped. I do not understand how they stay in business. PS I just went here again for the first time in two years and its still slow as molasses! People were pumping their own gas, again - that is illegal in the state, and the people working there did not seem to care a bit!

Ju
Review №38

For some unknown reason, most gas stations have staff to help you with fueling. They dont expect tips, but they also dont want you to fuel your own vehicle.This location is near several airport rental car services. As a result, the only gas station attendant is very busy fueling all the cars, resulting in long delays.

陆建
Review №39

I filled gas here on Aug 27, 2016. The skinny guy with beard didnt look friendly to me (an Asian who was visiting US and rented a car). When I got the exact receipt from the store and got back in the car, I found the gas door cover was still open, I had to get off and push it back. I still give 3 stars rather than 1 star because he at least tightened the gas cap, as I checked.

Ab
Review №40

The only thing you can count on when it comes to getting gas is a bad experience. The two older people will just stand around staring into space or hook up, only to make you wait a half hour to be unhooked when you only put 5 dollars in. Get better gas attendants

Sa
Review №41

Amazing people and amazing service. Very clean, well lit, easy access. The workers are always nice and friendly too, always willing to help, and always willing to chat.

Ni
Review №42

They didnt even teach there employee about diesel and gas motors. Now my truck is fried! Awesome🖕

Je
Review №43

I lost my Bank Card there one morning and they found it and hung on to it for me. Thank You 7-11 Employees. You made my day. Thank You again.

Wi
Review №44

Being the only store within walking distance of our hotel I decided to go to this 7-11 despite the reviews I read. I actually found this location to be very pleasant, very clean, well stocked, and the staff was fantastic. I found out after asking a few questions that the store has recently changed management and has been turned around. I was a bit frustrated that I could only fill up at the pump without having to go inside and pay but the gas attendant explained the pumps limtiations and unless monitored would over charge me, with 12 pumps and 2 attendants it wasnt possible to watch my pump and still attend to other customers. I understood, upon going inside I was greeted by a very nice girl behind the counter, the store appeared clean and had many items without seeming cluttered. I was especially impressed by the soda and water cooler and how well stocked and clean it was. Clearly this store is being ran by people who care and employees clearly love their store as well, Bravo team, I will return when in Portland next time.

Ta
Review №45

If I could give this place a 0 I would. From the tweekers running the pumps to a manager that probably couldn’t find his ass with both hands this place is a joke and should just close down for their own self respect. Pitiful examples of human beings.

Je
Review №46

Store is always dirty, not requiring masks for Covid 19.

Sh
Review №47

We are from Idaho, and were confused about the gas pumping rule. I thought the law changed, but I was wrong. There was a small, Kevin Hart looking man who saw me pumping my gas. He physically removed my hand from the pump, said your done, and wouldnt even finish filling up my tank. He wore no clothing that showed he works there. Im sorry he hates his miserable life, but that was horrible customer service. God I hate Portland.

Do
Review №48

Came to get gas here. 12 gas pumps and one older gentleman working all of them. He helped another lady before me. Get more employees.

Da
Review №49

Watch out for the snotty lady here in the mornings she served the guy behind me and accuse me of cutting the line when I didnt. The guy had not made a decision yet he wasnt in line and she was very rude

so
Review №50

If you have to pump my gas, you need to have someone at my pump within a few minutes. take my cash there is no reason I need to go inside

Ka
Review №51

Only negative, it’s a bit off the road.Friendly staff, hot food is pretty fresh.Pretty popular 711

bi
Review №52

As a former employee of this place I can tell you that you dont want to go to this location. The manager and the owner DONT CARE about there customers or there employees. Im not saying this because I was fired. Im saying this because I have herd what they say about customers when they go in and make a complant about something and the trash they talk about them to. Im the one that Bethany was talking about be so slow and in pain. I was still doing my job the best I could but sence they dont care about there employees they dont care if they can work or not.

D
Review №53

Phone number is bogus, as it says this wireless customer is not available, the staff are rude, and its amazing how they never seem to have product in stock.

Mi
Review №54

Make sure the cashier counts your cash in front of you. Handed 16 bucks and get to pump and only got 11. Go inside and confront cashier only to have her mutter something in Spanish and told me Im lying. When your tight on funds 5 bucks counts.Id drive down the road further to the next station then deal with anyone from here again.

bo
Review №55

Any gas station that requires you to go inside to pay with a card is not a place you should shop at. Either they dont invest in their operation or they are just trying to make you buy stuff by going inside

as
Review №56

Went to get $25 in gas with my credit card and was told I can only fill up using my card or go inside and pay. I have 3 kids and my baby was sleeping and she told me that’s the only option. Totally a rip off and illegal!!!

aw
Review №57

Sometimes this place is busy but they always have lots of selections at a good price

Jo
Review №58

I stopped here to fill up my rental car, the attendant was INCREDIBLY rude. I understand general annoyance or sleep-deprivation, I worked in customer service for years, but he was rude to me for just existing as a customer. Not okay.

Kr
Review №59

I am here quite a bit (drive for Uber/Lyft) and always had fast, friendly service!!

Br
Review №60

Crooked as it gets. I paid inside and had to pay again at the pump for the same gas.

St
Review №61

Asked for 10 regular. They over pumped me by 15 bucks til I stopped it! Then said next time I should just go inside. Rude bad service 0 stars. Save yourself the hassle and go somewhere else.

so
Review №62

Stole my money. Paid $10 in gas got $5 in gas.I told the Gas attendant that I wanted $10 in gas. He told me I needed to go pay inside. I paid with a $20 bill and got $10 back. When he finished pumping my gas he asked if $5 was all I wanted since I told him $10 earlier. I tell him I needed $10. He tells me that I need to go talk to the lady in the store. I talk to her. She looks at receipt thats on her cash register(the receipt she never gave to me) and tells me its fixed. I get out to car. Tell the attendant that she fixed it. He pauses oddly and then tells me that it went through. My fuel gauge goes up very slightly. I drive home which is about 15 miles and drive back to work..another 15 miles. I am below empty again. I get off of work and car wont start. I try about 4-5 times and finally it starts. I drive about 2 miles to a gas station and get $5 in gas. My fuel gauge goes up right about to where it did the day before I thought I got $10 in gas. $10 in gas will get me to and from work for 3 days and random trips to the grocery store. The first time I went to this 7-Eleven I did not get the 2 Rockstar energy drink deal that you normally get. Same cashier lady. Ive been to this 7-Eleven 3 times in the last 6 months and they have stolen my money twice. I will never go back to this 7-Eleven. $5 may not sound like much but I work till I almost cant due to various pains and I am supporting my family. I have medical bills piling up and my rent is raising $250 dollars next month.

Je
Review №63

Well stocked and well lit establishment. The staff is friendly.

Al
Review №64

Not sure how the day time service is, but I am a Lyft driver so gas is essential to my job. I came here for a fill up around 3:45am and have been told to wait now 15 mins. Im from Montana and its frustrating having to wait so damn long for gas just so I can continue work.

Sh
Review №65

Open 24 hrs -Prompt service and well lit. Very clean too!

Sh
Review №66

Very clean inside and amazing selection of items. Staff was kind

Ab
Review №67

Nice and clean good employees

Jo
Review №68

Bathroom was very gross, hand dryer did not work and sink water pressure was so high that it blasted water everywhere.

Ra
Review №69

Ok prices, terrible service.

Wi
Review №70

Dont like this 7 eleven. They have the rewards app thing and the employees, are scanning their own cards to take rewards from customers.

Da
Review №71

Some bum looking like guy was doing the gas for us, he switched our gas cap and now my sensor is going off after 100 miles and the gas cap doesnt even fit.

Is
Review №72

Stopped for gas and they didnt fill the tank. CC was not charged, not sure what they did. Car ran out on the side of the road soon after.

Me
Review №73

The gentleman pumping gas was super rude… Coming up calling me ma’am several times. I was not going to pump my gas only putting in my pin number for my debit card. I ended up leaving because the gentleman was so rude.

E9
Review №74

I have never met more disrespectful people than the people that work at 7/11 they lied in my face while I’m video taping them. Has attended put regular gas in my bmw which caused a bunch of issues. Nobody wouldn’t own up to it and no one compensated me

Lo
Review №75

Super clean 711 and wide selection of items

ra
Review №76

As of being a regular customer, i really love coming here to grab some snacks and coffee early in the morning.

Je
Review №77

Telephone number listed is answered by fax machine.

ki
Review №78

The food is stale and depending on who’s working they may not be trained not can you pay like you always do. This will be the last time I come to this location

Mo
Review №79

Well lit well stock

Ti
Review №80

By far the worst service I’ve ever received from a 7-11 in the past 55 years. I should’ve read the reviews first and moved on to something else. Sad. Too bad you have to even give one star. 😖

er
Review №81

Restroom policy is a bit archaic, dont sell coffee if you dont expect people to pee...

Sm
Review №82

Lots of homeless people hanging out front and digging in trash everyday. Also no cherry slurpee?? This is the ghetto 7-11

Na
Review №83

They have this rediculous policy of making you go inside to pay with plastic....unless...you want to fill up, then theyll swipe your card outside

MA
Review №84

Worst bathroom ever!!!! No toilet paper, no napkins ...no water!!! Then I was given an attitude from cashier when I told them...there was paper when I checked what year was it you checked? Lazy People can kill your business! Give this place a pass!!!

Ky
Review №85

Cheapest gas and usually not too busy! They have propane too.

Je
Review №86

The gas attendant was extremely rude and made me really uncomfortable.

Ju
Review №87

Bathroom unavailable for customers because its used as a stock closet.

Ma
Review №88

Dont go here.I was out of gas. I waited for the attendee. And waited. And waited.

Ch
Review №89

Horrible customer service!

bj
Review №90

Staff is rude

Da
Review №91

No gas. Pumps are broke!

Je
Review №92

Love the full service

Yu
Review №93

Best 7 eleven service!!!

Ly
Review №94

They suck

At
Review №95

I love this place! People inside are always nice, hot counter is always hella good, and they Cary mu favorite flavor energy drink and soda for when I need snacks!Been coming here for like 4 months and always see the same employees so I guess its worth staying!Tbf there is one gas attendant who is a little unatentive but she probably doesnt get paid enough to rush around always so oh well.The awesome staff Ive seen so far probably dont get paid enough to deal with the 1 star reviewers Ive read through tbh.

Information
57 Photos
95 Comments
2.6 Rating
  • Address:11549 NE Glenn Widing Dr, Portland, OR 97220, United States
  • Site:https://7-eleven.com/locations/or/portland/11549-ne-glenn-widing-dr-36773
  • Phone:+1 503-254-6692
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations