Sure you can buy most of the stuff online, but the friendly service is what brings me back each time. They tend to run a little low on e-juice from time to time, but there willingness to help and friendlyness is what keeps you coming back for more.
MANNN SHOUTOUT TO SAM… for the look out and hook up … come see this man frfr. And spend over $50 and spin the wheel
These guys always take care of me, every single time.Chris is really helpful and I will only spend my money here if I can help it
The people at Smoke It Up have always been amazing!! The quality of products and customer service has always been great!
Way overpriced on all their products I will give it to them as far as customer service, the a few times Ive been in there they have always been polite and helpful.
Always friendly staff. Knowledgeable as well.
Associates there were very helpful and patient. They read off all the flavors of the disposable vapes they had (which is a wide variety) and their price is fair.
Bought a Pulsar vape last night and it didnt work. Tried to return it today and person working was rude and did not accept the return.
Would rate it 1 star but the sales person i originally worked with was a delight. He admitted that he didnt know a thing about replacement parts for vapes, yet he was willing to help me as best he could.Tyler, on the other hand, couldnt be bothered to answer a question and was snarky and rude. Shame on you, tyler. Maybe you should consider another line of work if you hate the people support your business and who just want to give you their hard earned money.You lost my business today, after many years of patronage. And i am likely going to tell my story every chance i get, to whoever will listen. So thanks for the customer appreciation, and Good luck in the future. Youre gonna need it.
I went here as a convenient place to buy CBD oil in a pinch, and was really impressed by the quality selection and prices of everything. The staff has always been great, too; theyve always been personable, prompt, and more helpful than most people in any kind of store. Its the kind of place that feels like the staff is a family. Ill definitely be going back for most of my CBD oil.
Love this shop, always comes thru!
One of the few places I go to for my pieces and accessories. Been a loyal customer since day one. And awesome, knowledgeable friendly service every time. Thanks Smoke It Up! I will!
Best glass shop around. Customer service is 5+ stars. Tyler is so freaking awesome. Thanks for staying around. Friendly and always willing to go out of their way to explain things.
This place is great. The first time I went there, I couldnt make up my mind which pipe I wanted. The guy was so patient...he had at least a dozen pipes on the counter that I was comparing, and I only bought one. I regularly bought kratom there, and spent time on Saturdays talking with the guy who worked there weekends. When I visit Portland again next month, Ill be stopping in at Smoke It Up for a new pipe...broke my favorite.
I looooove these guys. Kratom prices are AMAZING, lowest that I know of in the city. And the two guys I’ve had help me over the last year have been incredibly helpful and really nice. Thank you so much guys! I appreciate you and all ya do!
The sales rep was absolutely incredible! We were out of town from Colorado and he was more than welcoming! He was entertaining, kind, and an all around awesome dude! Has great local glass, dope pieces all around, and great quality! Definitely recommend.
They were nice love the the stuff we got from them and i well be going back there agine
Love this place well priced and always have fun glass! Would always recommend!
The staff are incredibly awesome and very helpful! I left feeling so stoked and excited over my purchase!
I absolutely love place. The employees are all really down to earth and helpful.
I LOVE this place. They almost always have what Im looking for and the guys that work there are awesome.
Not the nicest workers, walked into the shop and was greeted with what do you want . Maybe wasnt the guys best day but definitely not going back. Use to be a great place before they switched everything up .
This place is a rip off. I bought a bong and when I got home discovered it had a crack, so I took it back the next day. They would not give me a refund or full credit towards another bong. Stay away!
Came a half an hour after they were supposed to open and the shop is still locked up. Have a feeling from the other comments that someone doesnt know how to run a business. Sucks for them to cause I was coming to buy a 200 dollar vape pen.
The shop is great they have a large supply of solid glass and Raven glass local and affordable stop by check it out its amazing employees are super helpful and know their stuff they also have a great supply of Kratom and other great products if you havent been here you should really stop by best prices I seen
Came back after an awful experience, the guy was very nice, gave us good deals and even threw in a pack of smokes for free for us. He was very kind and knew a lot about the glass he was selling. Id come back again.
Really cool staff, great prices and lots of variety of items for your smoking needs.
I went here to help a friend fix his vape pen. The person behind the counter new absolutely everything about vaping and their selection was astounding I dont know anything more about this but if I was to go to someplace to start this would be the place I go
It a good place to go
They were not in the shop, left a sign saying be back in 4min 20sec Obnoxious, how long ago did you put the sign up? Will you actually be back on time? Your sign basically tells me youre closed until an unknown time, so I should just leave.Maybe get a sign that tells me when youll be back? Respect your customers time a little more.
This place used to be my go-to for Kratom. They charged 10/oz which is a great retail price. However, without any notice, they raised the price by 50%, which puts it at $15/oz. I’m no longer going to shop there for kratom. The two clerks that work at the shop are friendly and knowledgeable. However, their kratom knowledge leaves much to be desired. In terms of quality, the kratom is not worth $15. I try to support local vendors, but they’re other shops that charge less for better quality.
So let me start by saying that I used to work here back when it was owned by Myron before he passed away,, back then it was called Up In Smoke. Back then the shop was THE place to go. Ive been in there a couple of times since then and frankly Im dissapointed. The atmosphere is dead and the quality of service, less than acceptable. I wont spend money there,. And everyone Ive talked to about the shop has said the same thing, employees were rude and didnt feel welcomed. Im not trying to talk down on the shop Im just stating factual information from my prospective. It is what it is and I hope this post either helps them change the way they do things, or at the very least itll give people an idea of what to expect if they choose to go there.
I’ve been using kratom since 2014. I found this place while out on a walk with my dog. Kratom for $10 per oz was a great deal in my opinion. The price per oz and quality were hard to beat. However, they raised the price for their eclipse and bulk brands without notice. Herb stomp has better quality and prices. I don’t usually review online because it’s hard to run a business that makes everyone happy. When trying to address the issue with clerks, they blame the kratom vendors for raising the price on them. The common story is that kratom shipments are being confiscated at customs, which drive the prices up. Sounds like a very convenient excuse. Either way, the customers suffer. I won’t be shopping there for kratom anymore.
Off the path place but definitely worth checking out. Good selection and very friendly staff. Even took 20% off my purchase and threw in a free lighter.
Best shop in town! Awesome service and the new owner is a great guy!
I bought an E-nail for over 350$. It doesnt work. It didnt come with directions and the staff cant tell me the brand or how to work it. Ive been in the shop for over an hour, waiting for an employee who is late, to show me how to work this thing. They refuse to give me a refund even though Ive been waiting for an hour and the thing has never worked. Id rather pay a few more bucks for customer service. Thanks for robbing me
Super helpful duders working here. They have pipes and papers out the wazzu. The pretty much have you covered for most needs in the lung cloud department. It does not hurt the are on the same block as a cannibis shop and a liquor store.
Came in here after stopping at mary Janes and leaving incredibly frustrated and was SO GLAD I DID! awesome prices, great selection and thr dude who ran the shop was super cool! will be coming back.
Awesome staff! So helpful. Didnt make me feel rushed or dumb when asking 100000000 questions about CBD and vape supplies. I deff wouldnt go anywhere else.
Staff is awesome, prices are reasonable and good quality.
Super friendly and knowledgeable. Definitely was an educational experience where no question was a dumb question.
Suddenly the quality of kratom has declined, it doesnt work right, it tastes and smells weird.What happened?
This is an excellent place to shop with a wide range of products at economical prices....Myron would be proud....
Great selection and local place in this nice interstate district
Got what you need at good prices.
Cool little place, great prices.
Nice customer service
Great smoke shop!
Still waiting on a order for bout a month now....
Always a great staff and selection
Awesome guys always are stocked up
Great friendly service
You know why.
Decent prices.
Great
Great shop
Selections on deck
Lots of glass, cluttered layout.
Great staff