My
MyFlooring.com
4330 NW Yeon Ave, Portland, OR 97210, United States
Comments
Ta
Review №1

Our carpet is amazing and the customer Service was awesome! The installers were friendly and professional and fast. Cleaned up after as well, highly recommend Plum Carpet!!!!

Ch
Review №2

We love our new Plum carpet. The entire process was so easy and the customer service they’ve provided has been excellent. I loved the convenience of handling everything online. The samples we chose were delivered quickly. Their chat team on the website answered all my questions and assured me that we would be pleased with the end result (and if not we would have 30 days to choose another carpet!) The carpet we chose (Meadow Ridge) is great quality and feels very luxurious. The extra cushiony pet-proof pad gives it a cloud-like feel. The installers they provided did a great job. I highly recommend Plum to anyone looking for new flooring!

So
Review №3

Myflooring.com was amazing to work with. The entire process was seamless and easy. I knew I wanted carpet and I was able to get 5 different samples to look at, to view the different colors and thicknesses, to make sure it went along with the paint colors inside my house and really select the best product for my home. The carpet padding is very thick and waterproof, much better than the usual padding of mismatched chunks. Now my carpet feels amazing and looks great and all 4 bedrooms and the stairs, plus Myflooring.com has a lifetime warranty on their products. The installers were able to move around the large furniture items as well during the install. It made picking this company a fantastic choice and Im extremely happy with my choice.. you will too.

Ke
Review №4

We found Plum through search engines. The crew they sent out to install our carpet were excellent and very polite. The carpet and padding are amazingly plush and soft.

Kr
Review №5

I really love my carpet! I had carpet installed in my bedrooms and closets and everything looks great. The sales team and installers were all very nice and professional

Va
Review №6

Excellent service. Once I began looking at the website a customer service rep called me and asked if I had everything I needed. I asked if she could possibly bring additional samples to the house and she did. We picked the carpet with her assistance. The carpet arrived within two weeks and an installation appointment made. The installers were contractors to MyFlooring and were very good. They did the job quickly and with as much consideration to not interrupting us as possible. I loved being able to take photos of selected carpet in my rooms and have it show me what the carpet would look like next to my walls and furniture. I would highly recommend this commpany.

Ri
Review №7

First of all I will say we are very pleased with the quality of this carpet. The installers were on time and very accommodating to all of our requests. In addition to this they did an excellent job in handling and staging our furniture to give us pathways to maneuver. We would highly recommend this company.Richard Grafton

Br
Review №8

We could not be happier with our experience with MyFlooring.com. We replaced all of the carpeting in our rental property through MyFlooring and the process from start to finish was super easy, the price was very competitive and the service exceeded all expectations. It was really easy to measure ourselves, we received several samples to choose from, and the warranty sealed the deal for us. We will definitely be using MyFlooring for all of our properties in the future. Pictures of our newly refinished basement-- the carpet was the perfect finishing touch to make it a warm and inviting entertainment area for our new tenants.

Te
Review №9

They come prepared with everything to complete the job. Our installer got straight to work and had everything removed and installed within 4 or 5 hrs. I would highly recommend plum, and will be back for more rooms.

Ke
Review №10

Excellent customer service. Easy and efficient. Great selection of quality carpet and we are totally happy!

Jo
Review №11

After shopping around for a replacement for a carpet for my home office I decided to try MyFlooring because of a bid that beat the others by 1/3.I picked out my carpet from a representative who came to my home and it was professionally installed two weeks later. The quality of the installation was exceptional, the workers disassembled my office desk and replaced it after the installation. No problems!

Bo
Review №12

I tested the sample with red wine and the wine did not stain!! The gentleman arrived right on time. He was extremely professional and went right to work. The carpet was exactly like the sample I received so there were no surprises. I really love the new carpet and so do my two dogs! BTW, I was painting the room after installation and dropped some paint on the carpet. The paint came right up with a damp cloth!

De
Review №13

We needed to replace our downstairs carpet and wanted to get a quality carpet with quality installation. We checked into MyFlooring.com and were impressed not only with the quality and price, but also the customer service. From sales to installation, we were treated with respect and courtesy. Everything was explained upfront, and the follow-thru was amazing! The installers move the furniture and take away all the old carpet and pad. Our job went so well, our son contacted MyFlooring.com to do his carpet replacement as well. Now that our downstairs carpet is so beautiful, we are in the process of having them replace our upstairs carpet so it will match downstairs! Totally sold on MyFlooring.com!

Je
Review №14

We had our carpet replaced a month. The installers where, prompt, courteous, and finished our job in one day. Our carpet is very soft and of high quality. I would definitely recommend Plum to my friends.

La
Review №15

Good quality carpet. friendly staff . Pick up phone right away and are helpful. Would recommend plum to others looking for new flooring.

je
Review №16

Our experience was great from start to finish. The online experience was a breeze. The installation went incredibly smooth. The crew was punctual, considerate, and accommodating. And the carpet is so soft and plush! A true five star service from start to finish! 10/10 would recommend.

St
Review №17

Last year, we had MyFlooring.com install a single room of carpet in a new home we purchased (the old carpet in the room was matted down compared to the other rooms in the house). This carpet is absolutely the softest carpet Ive ever laid feet on (that sounds like an exaggeration, but Im serious). My wife said that every time she walks on it, it feels like her feet are getting a gentle foot rub. And here I thought the other carpet in our house was soft... Honestly, once you try their ecstatic carpet, everything else you walk on will be a disappointment. (You have been warned.)Some things to be aware of: the colors on their website seemed a lot darker on the screen than they actually are once you get the raw material. When we first sent in our order, the company very quickly sent us three different samples, but I made the mistake of ordering three samples that were really similar in color (and lighter than expected). We ended up making the leap to one of their darkest colors (acorn), but when it was actually installed, it ended up being slightly lighter than the other preexisting carpet in our house. The wonderful thing is that theyve updated their website so you can actually upload a picture of your room to see what the carpet might look like before you even order a sample. This, to me, is an absolutely amazing feature. They really do want customer satisfaction and will do whatever it takes to make sure youre taken care of.Overall, I am VERY satisfied with our carpet. Its a great color, the process was simple, and the carpet is incredibly soft and comfortable to walk on. I look forward to utilizing their services in the future for the other rooms in our house.

Sh
Review №18

Great customer service. Friendly employees. I really appreciate the fact that they sent multiple samples to choose from without any cost. The employees arrived on time and got the job done in no time. I recommend this to anyone who loves hassle free 100% online experience.

Au
Review №19

Excellent customer service and follow up! We had an unexpected delay in installation due to the mass fires in late summer, because the installers had to evacuate. I was quickly informed of the issue and as soon as they returned I had the install scheduled. I appreciate their use of text service for speedy communication. We are also very happy with the quality of install from their subcontractor and quality of product.

La
Review №20

Great communication throughout the entire process, and super easy and quick installation! This is now the second time weve used MyFlooring - we love how simple everything is!

Je
Review №21

This was our first time ordering flooring online, and we were nervous but the floors turned out beautifully, and the salesperson who helped us was wonderful about answering our questions. The installers were quick, efficient, and wonderful and they hauled away our old cheap carpet that came with the house. We are loving our new carpet and would definitely use them again in the future. The price was good and the carpet quality was great!

D
Review №22

I had about 1,000 sq.ft of carpet installed in my home! We went with the middle of the road carpet as we felt it was super soft and the pricing was great! The whole entire process was new to us but worked out very well. Getting the free samples in the mail was great. We test the carpet with all kinds of things like wine, nail polish, gas, bleach, etc. Everything came out except the nail polish. I measured about 5 different times to make sure I was doing it right. I uploaded my numbers to their website and then a few days later a rep called to confirm those numbers with me and make sure I didnt have any questions. You probably need to add in a little extra square footage. I just rounded up to the nearest inch on every case. They will come with extra carpet just in case you didnt measure correctly. They day of the install, they called when they were on the way, were professional, clean (wearing masks and footie things) and did the job great. I like the idea that this is guaranteed for life! Well done and I 100% recommend myflooring.com.

Ru
Review №23

Our large basement laundry room and 1/2 bath had its mid-1970s linoleum floor replaced with vinyl planks in one day by a crew of 2 professional installers. The difference is like night and day, and the price was competitive. The pre-sales phone consult and samples were very helpful in deciding what colors/textures, etc. to choose.

Ra
Review №24

Everything was set up online and was super easy and well priced. Local carpet companies were charging almost twice as much for lesser quality carpet and pad. The carpet is super easy to clean and looks great. I have suggested this company to lots of my friends for price and convenience.

Tr
Review №25

I went with my flooring because of the price at first. I am very happy that I did as the product is really high quality and the installation process was really great. I put them through the ringer for the installation as I had to move the install date multiple times, sometimes last minute. They were always very accommodating and understanding. They never got mad at me for needing to change the date. The carpet itself is awesome. I went with the high end product and it is lush and beautiful. The installers were impressed by the carpet and the way you could lay it out for seams which must be a good sign on the quality of the carpet I would think.

Al
Review №26

What a great experience from start to finish! Our salesperson, Chris Hilton, did an excellent job of not only explaining the flooring options, but also took the time to understand exactly what it was that we were looking for both aesthetically as well as with durability in ind. Having three kids under 7, 2 dogs, and a cat it was really great that he brought that aspect to our attention at the forefront of the transaction. The online tool allowing us to see the flooring options in our own home with our actual furniture took all the guess work out of what we were getting which was a great anxiety reliever. After the sale was done we were briefed by customer service about every step of the installation process and they did a great job of letting us know what we could expect. The installation was a breeze thanks to the great crew that came out and our flooring looks amazing!

ch
Review №27

We needed new carpet in out TV room. They gave us an excellent choice of carpets and colors. When the crew came out to install it they moved all my furniture, installed it in a few hours, and moved all the furniture back. I would highly recommend this evince to anyone. Great price and service.

Ti
Review №28

We purchased carpet and had it installed in a newly finished room in our basement- it is wonderful!! It is hands down the nicest carpet in our house, with the best padding, and the process was amazingly easy. Mary Martha stayed in touch with us from mailing samples through installation, and we are saving to order more for other rooms in the house as well! It is fantastic!! WAY better than Lowes and other flooring stores we shopped at in the past. Thank you, thank you MyFlooring for such a great experience!!

Ro
Review №29

We chose Myflooring.com, now known as Plum to re-carpet our entire house in 2 phases. The carpet we chose was the Hemlock in the 60oz weight and absolutely love it.The reason for 4 stars and not 5 is the handoff between Plum and the local carpet installers could use some work.Phase 1, when the carpet installers showed up, they had no idea what rooms were to be carpeted. Even though we spent all this time working with Plum to measure each room (labeled) for the dimensions and how much carpet to purchase, the local installers do not get any of this information. They did not know about the style we wanted over each stair and took our word on it. Not a huge deal, but that info could have easily been delivered to the local installers.Phase 2, Plum told us that the local installers would show up between 8am and 11am arrival window. My wife and I took the day off of work to make sure were both there to take care of the dogs and finish emptying the rooms. At 11:30am I contacted Plum and they ended up calling the installers only to find out the window was actually 12pm to 3pm. So, we waited and they still did not show up, but we got a call around 3pm by the installers saying they would be even later. So closer to 4pm they showed up and of course this will take hours to complete, so a late night for us as we still had to move all our stuff back into the rooms in order to get by for the night.Dont get me wrong, the final product is amazing, and the customer service with Plum is a 5 star easy. There is just a little work they can do with the handoff from Plum to the local installers. We would definitely us Plum again for any future carpet or flooring needs

Jo
Review №30

I was able to carpet my home very efficiently and at a reasonable price. The crew members were very kind and neat. The were very timely....it only took about an hour and a half for them to complete the job. I really appreciated the crew and the manager that introduced himself and got down to business!

Al
Review №31

We moved into an older home and we wanted to put in new carpet to give the home (and floors) a fresh look. We were very happy with the quickness of the install and the way the carpets turned out. There are not any bumps, wrinkles, or sharp edges where the tile and carpet meet. We have been very pleased with the plushness of the carpet and the softness on the feet. Also, My Flooring bound three large area rugs for us so that we could put the same carpet in the tiled rooms of the home. Thanks so much for providing us with incredible carpet in our home!

Jo
Review №32

We had a wonderful experience all the way through. The associate we talked to on the phone was very helpful in answering our questions. She would call back periodically to check in along the process. The day of the carpet installation, the men came and answered all questions. We started with a guest bedroom of 200 sq. Ft. that needed to be fixed due to cat pee and they got it done! The carpet is SO soft and fluffy!!! We will definitely be using Myflooring again when we save up to do the rest of the house. You will not be disappointed!

Ce
Review №33

This was an unbelievable experience!! Needed 2 additional bedrooms done and didn’t dream it was possible. My flooring was very patient and worked with me until the end. My floors were done November 2020. I love my new floors and the job was done so fast and for a reasonable price . They were professional all the way!!!!LOVE MYFLOORING ❤️❤️❤️

Vi
Review №34

From start to finish my experience with myflooring now called Plum was a great!!! The carpet and flooring was just what I wanted!!!

Ma
Review №35

Got an amazing deal in carpet for our whole home through them! I even talked to my contractor about the pricing which included removal of the old carpet and installing the carpet and a brand new pad. He was blown away by the great price! The carpet quality is very nice and it looks great. The installers were very professional as well and got a large amount installed in a day!

Ch
Review №36

We went with a custom carpet and completely love it! The quality is amazing. We have even had other contractors comment on the plushness of the carpet. The installation crew was wonderful, professional and prompt. We had had a number of bad experiences with the big box store and having work done. This was easy and painless! Would definitely recommend them and will use them again. We live rather rural and it is sometimes difficult to find contractors. Myflooring finds screens and provides the contractors and as I said, they were excellent.

Ka
Review №37

I could not be happier with the product, ease and price. We get complemented on our new carpet and plank flooring all the time. It’s gorgeous. The team was very professional from start to finish. Cost was about 1/3 of what I had previously priced out with competitors- including Lowe’s and Home Depot. I would not hesitate at all using them again.

Ta
Review №38

Excellent company I ordered carpet for one room in my mothers house and my flooring exceeded my expectations quality of the carpet was excellent and the techs installed it quickly and neatly. The advisor who helped me find my carpet was also amazing and the price was right within my budget. Thank you my flooring.

Ma
Review №39

Amazing Customer Service. Our Carpet was installed in April, 2020. It is a beautiful grey color with lush padding. I will choose this company over and over again. Easy process and the sales agent made the process seamless.

Gr
Review №40

I was very satisfied with my purchase from My Flooring. They sent me six(6) samples to select from. They were very courteous and efficient. The sub-contractor they hired was top notch, friendly and on time. They removed all the existing carpet and tack strips for disposal. They were on time and fast. My Flooring, with their coordination and pricing discount gets my thumbs up and would recomend then to anyone. Thanx MyFlooring.com!

Ji
Review №41

We called Myflooring.com and talked to Lindsey about our flooring needs. She was friendly and very knowledgeable and helped us find what we needed.That was important to us. It was a big decision and she guided us through the process.The Myflooring installers were professional and pleasant. We couldn’t be happier with the carpet and the process, start to finish.5 stars! We are very happy !

Ly
Review №42

My flooring.com installed new carped in our dinning room in March 2020. We really appreciate their perfect job and the quality of carpet and pad. It is a pleasure to walk on it. We cannot be happier and just wish that we knew this company a few years ago for the carpet replacement in entire house. A special thanks to Mr. Duke Strain for scheduling and supervision of the job. We highly recommend company My flooring.com for honesty and work quality. George and Lydia Troup

He
Review №43

I absolutely LOVE my new bathroom floor! The installers that came out were kind and courteous, cleaned up and installed my floor and baseboards beautifully. The process was so easy too! I did it all online and it was exactly what I wanted. I plan on doing my kitchen & Master bath next and I will definitely use myflooring.com

Ga
Review №44

Myflooring.com was very prompt in their service. Their technicians came and provided a quote that was reasonable. They came and installed the carpet on the day they promised and did a great job! The carpet is of high quality and we are glad we got it installed!

Ja
Review №45

Excellent work! Looks amazing and so easy to purchase.

Sa
Review №46

Myflooring was excellent to work with. They provided us with multiple samples on multiple occasions and gave several tips for choosing the floor that was right for us. They were so helpful throughout the whole process. Our entire downstairs was installed within hours. When I returned home from work, I had brand new floors and not a single sign of work being done in the house. They didn’t leave a trace! Myflooring.com definitely gets 5 stars from us!

Va
Review №47

This was the best decision I have made in regards to my home repair. My representative was in constant contact and helpful in Making my carpet choice. The Contractors were good, on time and did a very professional job!! I will definitely recommend my flooring to anyone in need of flooring services.

Ch
Review №48

This installation was for a rental I own MyFlooring supplied actual samples (not done by their competitor). According to my tenant they were professional and the installation was in all respects excellent. I have no hesitation in recommending them.

mo
Review №49

The job started with so much confusion, I got a call asking if I had the floor,which I didnt nor had that ever been discussed. They started later than expected because they found out they had to go get the material from a warehouse. The job was partially completed because they failed to bring shoe molding. It took 2 weeks to get someone back out and this guy didnt bring the shoe molding cause he thought I had it. Another delayed start because he had to go to the store and get some. At the end of the day a simple dining room job took 2 weeks to complete. The upside is they made it right by providing a discount which I was satisfied with.

ri
Review №50

From start to finish, the process was easy. A couple of phone calls with the sales consultant, shipped us samples, had the guys come out and measure, and installed promptly. Everyone was very professional and we cant be happier with their customer service and products.

J1
Review №51

Super happy with our flooring! We had a minor shift in the flooring and they sent our installer out right away and fixed it! Great Customer service and our floors look amazing!

Ji
Review №52

I ordered the carpet and installation through them. The quote is very quick, installation was completed on time, the whole process is very smooth. Price is very reasonable and there is no hidden charge.

Ka
Review №53

We used Myflooring.com to replace the carpet in the bedrooms of a house we recently bought. The old carpet was in much worse shape than we thought it was and it was important we get them out ASAP so the move could be as seamless as possible. The customer service was amazing at getting the carpet bought and installed in a reasonable time frame, and even when there was an issue with shipping they still made sure the carpet was installed without delay. The carpet itself is so nice. We went with a dark gray, their fancy shmancy style. The carpet pad is luxurious, it’s so nice to walk on. Overall it was a great experience and the finished product is beautiful. I would recommend them to friends or family replacing the carpets in their home.

Ad
Review №54

From start to finish, this was a very smooth process. Once you express an interest, my flooring.com will have a real person texting with you. They will send you different plush level samples. They are helpful in finding something that you will like without a lot of pressure. They even responded to some of my questions via text late at night.They scheduled installation around two weeks from when we started communicating. Not too bad.The installation was fast and efficient. They showed up on time and the carpet looks great. The only issue we had was some of the nails from the tack strips at the thresholds were present enough to poke us when we stepped on the thresholds with bare feet. I used a hammer and flat piece of metal to bend the tacks sideways that were poking through. Im not sure if anything could have been done to avoid this. Otherwise, everything seemed great!Plenty of opportunity for follow up afterwards. Thanks.

AJ
Review №55

Excellent customer service and quality work. Was fair on price and did the job on time with no hassle. Highly recommend!

Ja
Review №56

Absolutely would recommend My flooring.com for any flooring need. We were a little skeptical about purchasing online, but Kim was amazing to work with! She was very helpful in sending us the samples we wanted and even some that I didnt request and we ended up going with one she selected for us. We did the LVP flooring in multiple areas and absolutely love it. The installer was great and worked around our schedule doing the bulk of the install on a Saturday. It looks amazing and we couldnt be happier!J. TatarkaCharlotte, NC

Ji
Review №57

I had a fantastic experience with MyFlooring.com. I had requested quotes for a new carpet from several companies, and MyFlooring.com had by FAR the best rates. This actually made me a bit skeptical that the quality would be lower than other companies - but I shouldnt have been worried. The quality was fantastic, the communication was A+, and the guys installing the carpet were very friendly. A very pleasant experience for this customer!

Ch
Review №58

Very easy to work with. Good service and good pricing. Reliable and timely installation of both carpet and LVP. The new floors made our old house look like new again!

Sh
Review №59

Home Depot was supposed to put my carpet in for me and totally bailed on me! I called myflooring and they got the job done for me right before my appraisal! I’m totally satisfied with the work and the plush carpet they installed. I absolutely recommend them for all your flooring needs!!

Pa
Review №60

I was referred to my flooring.com through Home Advisor, and thought I’d simply get a quote that I was sure wouldn’t be close to any quote I received from a local business. I could not have been more wrong. Not only was Myflooring.com’s quote the lowest price, but it was also the best quality carpet and pad. I was eager to move forward with the installation and they were so good at meeting my schedule and making this work for me.I am very pleased with My Flooring .com, and will absolutely recommend them to anyone looking to get new flooring, additionally I will certainly use them again in the future. Thank you for the great work!

Mi
Review №61

Start to finish Myflooring.com team members were a 5 plus experience. We originally had carpet and hard wood floors throughout our entire first floor and replaced it with LVP due to our.children and family pets traditional chaos.. The installation team was professional and attentive to details. I was amazed how efficient they all worked to ensure I was clear with expectations. The floors came out amazing and certainly have been put to the test. Thank you MyFlooring.com!!!

Br
Review №62

I used MyFlooring.com to install vinyl plank as I remodeled a space in a clients business. We had priced sheet vinyl for the project, but this flooring came in only slightly above that cost and looked so much better. Our client was very pleased with the result. The installation contractor had made a mistake when installing, and MyFlooring.com was very patient while we worked out the remediation and the process was very smooth. They were understanding and professional in how they handled the situation. I will be considering them for all future projects.

Ch
Review №63

First the contacted me to help with the website, then helped send me three samples to look over, then set up installation. The crew was in and out within a half a day. Very professional and did a great job. Ill be returning for any of my carpet needs in the future.

Er
Review №64

Great product! The installation was top notch and our installer, Stan was AMAZING! He went above and beyond! Our LVP flooring looks amazing!

Ti
Review №65

Very convenient, easy way to order flooring . Free Samples were sent in the mail and the total process was complete in 2 weeks.

Re
Review №66

My Flooring was completely professional and the quality of my carpet exceeded my expectations!! I am beyond happy with my choice and I will be using My Flooring in the future when continuing my home upgrades.

Je
Review №67

I purchased both carpeting and vinyl from MyFlooring.com.I feel like I got really good value. Customer service was personable and professional. They seem like the Trader Joes of flooring; limited selection but enough to choose from, and high-value products. Install was timely and the results impeccable.

Je
Review №68

We had carpet installed in 1 room, they were so quick and we love the carpet. It has much more cushion than our previous carpet.

Ta
Review №69

Excellent service and great quality of carpet. I love going bare foot on it. Would definitely recommend.

Me
Review №70

I highly recommend this company for your flooring needs. They worked with you on-line to find the best fit for your home.

Wi
Review №71

I recently had new carpet placed in two bedrooms at my home by myflooring carpet. I was very pleased with the staff and their professionalism of getting measurements and colors to go by. They were prompt with getting the job done, cleaning up and putting my furniture back in place afterwards. I recommend myflooring to anyone looking to replace their carpet.

Da
Review №72

MyFlooring.com is Professional, Easy to use, quality material, Quality installers!!I have used MyFlooring.com for my personal home and my General Contracting business.... always happy with the level of quality and caring about attention to detail!!!

Ka
Review №73

Excellent service and friendly staff. Great experience.

Da
Review №74

Over and Beyond!!Everything from start to finish was professional, (silly and fun. Loved the the rooster😉) customer service like no others now days.Now for the big part... After 5 months of luving my new bedroom carpet. The penthouse above me had a flood and ruined my new joy. This company went over the moon to help me replace my carpet. To wrap it up. You would be foolish to buy elsewhere. David Borgiet Atlanta

Li
Review №75

Excellent customer service, beautiful quality carpet at the best price point. The lifetime guarantee on the carpet was the deciding factor.

Ju
Review №76

My flooring service was great! I have went through multiple companies and got plenty of quotes and found that my flooring gave me the biggest bang for my buck! They installed my carpet up stairs and put in lvp in the bathrooms. I am just about done painting my down stairs and I am going to call them back to put in lvp to cover the whole down stairs. They have a high quality product that is priced the same as low quality product at other companies, which is why I initially chose them. The only down side to this company is that you have to measure your own square footage of home, but I don’t mind because I understand that’s how they cut their costs. If this is an issue get Lowe’s to come out for a free estimate, take their measurements and send them into my flooring. Now you have 2 quotes, and you can really see the different in price and quality!

Jo
Review №77

The carpet and LVP we had installed downstairs is great. I will definitely recommend the product. The carpet is lush and soft and the LVP looks great!

gt
Review №78

Purchasing from MyFlooring.com was a great experience. They let me measure my own floors and sent me samples of their products in the colors of my choosing. I didnt have to go to a store and haggle with some pushy salesperson trying to upcharge me on a better product. However, the best part was the price. I thought for sure that they would be more expensive, but they werent. I shopped around at big box stores, individual flooring stores, and even tried to price shop using independent contractors, but MyFlooring.com beat all of their prices. As for the install itself, the guys did a wonderful job; they even took the time to educate me on why my previous carpet failed. Before they left, they cleaned up the place really well and left me some mats using remnants (free of charge)! So overall, this company has my full endorsement. They dont discourage from price shopping and their prices are straightforward. i will definitely use them in the future

Su
Review №79

I am more than happy with my experience with Myflooring. The samples were great, and the carpet itself, medium grade, cleans easily. The padding is super, and the thickness of the pile is outstanding. Everybody who walks on it says Wow, nice carpet! I mean it is plush! The install went without a hitch, although my master was 3 feet longer than the carpet roll, the seam is not detectable. I absolutely love the carpet, the color, the wear. And the price was decent for the quality received. I was nervous about buying online, but we double-checked the measurements and Lisa Stitcher, my contact at MyFlooring, held my hand and reassured me that all would be well. Thanks, Lisa! I so appreciate a happy result!

Tr
Review №80

I needed to have the stairs going to my basement finished as they have just been the contractor sub floor ever since I purchased the house back in 2004. The basement is tile and the main floor is LVP. Different colors and textures, but the folks at myflooring.com were super helpful to determine how to tie those levels together. Their pricing for the project was very competitive, the job was completed on time and the cleanup was thorough! I have no reservations r hesitations in recommending myflooring.com for your flooring needs.

Cl
Review №81

I have to say that having a new kitchen floor installed by MyFlooring.com was absolutely one of the best experiences I have ever had in home repairs and upgrades. Originally I had gone to the big orange DIY store to get a quote to replace my floor. They gave me a price of $3600. Talk about sticker shock. I Googled flooring and came across MyFlooring and checked them out. After talking to one of their reps, I was quoted $1400 for the complete job including ripping out the old flooring and installing the new. They quickly sent me free samples of all the possible products I might want and then, once I made my decision, gave me an install date. The gentlemen arrived on time on the day and made short work of it. There was a glitch in that they had the wrong trim on the truck but somehow they worked a miracle and got the right stuff installed all in the same day so I wouldnt have to wait. The floor is beautiful, easy to care for and comes with a lifetime guarantee. What more could you ask for. Every person I dealt with was courteous and seemed to really care that I got what I paid for. MyFlooring will forever be the company I turn to when I next need flooring be it carpeting or hard goods.

Ca
Review №82

Honestly, I was skeptical at first since this company works almost entirely virtually, however, the experience was pretty fun, and the communication was amazing. Also, with COVID, this is honestly probably one of the safest ways to shop for carpet. I had my quote the first day I requested it and they used the colors I was interested in to edit some photos of our bedrooms to see what the colors would look like.Next they sent samples of the carpet and carpet mats we were interested in which got to us in less than a week. They kept good communication through text and phone calls to make sure everything was running smoothly. This was all before we even requested to contract with them.After a lot of estimates came in, we decided to use MyFlooring because the quality compared to cost. We got the best price for the nicest quality carpet here. Mind you, they did offer us a military discount, but even before that, it was very reasonable! We had three rooms done with nylon, super plush carpet and premium padding for all under $2000 (most other places estimated $2500-$3500 for the type of carpet and pad we wanted - we had seven estimates done in total).The installation day was a little funny because the contracted installers never saw the home or floorplan really until installation day so its super important the measurements you give MyFlooring are accurate. Theyll ask you to confirm measurements several times. In the end we ended up with a little extra carpet that we used to make a small rug with for another room.Overall, were super impressed with the quality of carpet and the way it looks in our home! I have no clue how to add photos to a review, otherwise I would. Hopefully this review is helpful and can guide you through their process!!!

Vi
Review №83

If there were 6 stars I would give that rating. This company is so easy to work with from the sales part and choosing your carpet to delivery and installation. My carpet samples came on the same day the ones from Home Depot arrived. At HD I choose their best lines and quality carpet. Compared with the MyFlooring samples it was the easiest, quickest decision I had to make. MyFlooring were amazing! Huge difference! So I placed my order with MyFlooring and seriously, the carpet came in on time and was installed without a hitch. They work with very good contractors. Any future carpet I purchase will be from MyFlooring, no doubt.

Ea
Review №84

I recently had a need to replace the carpet in my 20 year old home. I was referred to MyFlooring via HomeAdvisor. I contacted them for an estimate. Lisa Stitcher was the person I worked with. She was amazing, by the way. She worked with me on getting the correct measurements and provided the samples on time. She followed up with me to ensure that I had everything to make an informed decision.Once the decision was made to proceed with MyFlooring.com, we talked and picked a install date that worked for me. The installation team called prior to arrival to give me a more precise arrival time. Upon arrival, they were very professional. They got in, preformed the job and departed without any wasted time.The overall process was a delight. I have had a number of projects going on in the past few months and I will honestly say that my experience with MyFlooring.com has been the most pleasurable.The carpet looks and feel amazing.Great Job!! Would definitely recommend them!

Ka
Review №85

We had a leak in our house and ended up needing new flooring and after meeting with Duke we didn’t feel a need to look any further. The price was extremely fair and the products are fantastic. They’re waterproof and offer a lifetime warranty which you won’t find anywhere else. I seriously am so in love with our new carpet, it’s unreal. I can’t tell you how many times my fiancé and I have just laid down on the floor because it’s THAT comfy. They were quick and even with the world ending were able to get exactly what we needed in a short amount of time. Thank you guys for transforming our home. We will always recommend you.

Ci
Review №86

Good service and a good job. It was great carpet until the wildfire burned my home down.

Mi
Review №87

Tappeto makes buying and installing a breeze! I was super impressed with their teams organization and professionalism. They showed-up on time, quickly installed the new carpet and pad, and helped my staff and I re-position the furniture. I cant say enough good things about how easy and wonderful Tappeto is to work with. If you need new carpet, Tappeto and their team is the the best choice!

An
Review №88

The online purchase was something new for us, but was very simple. We were able to select the quality, the quantity, and the color of carpet that we wanted, and then Tappeto sent a very large sample for us to look at place in the room and make sure that the colors went well with the walls and the furniture and it was a dark enough color to serve our purposes. When are first sample was not the correct color, they were very quick and getting us a new sample and getting everything changed over with no effort whatsoever on our part. The installers work courteous, on time, and very knowledgeable. They came in, they did their job, very well, and they left the place cleaner and nicer than it was when they got there. Overall it was a wonderful experience for my parents, who are both retired, to have gone through. I would highly recommend this company and this product to any one who is looking to put carpet in their home.

Ko
Review №89

We recently had Tappeto install carpet in 3 rooms. The entire process was seamless from start to finish! Ordering from their website was extremely easy, the customer service was phenomenal, installation could not have gone any smoother and the carpet is luxurious! I will definitely recommend Tappeto to all of my friends and family!

Cl
Review №90

Great customer service. Easy step by step instruction thru the hole process. We did my Mom and dads house looks amazing. the installer was prompt and very kind. I would use them again.

Je
Review №91

I cant say enough great things abouy this company. Melissa stayed in close contact with us through the entire process. She was easily available. It was super easy for us to do things online. Christian was our installer and not only showed up on time but he brought a cheerful smile and a ready to work attitude. I kind of chuckled because the experience was so wonderful I yold my husband we should of had them over for dinner. 😊 I highly recommend this company to anyone and everyone. You cant go wrong! Thanks again yall for the amazing job! 😁

Li
Review №92

By far the best online purchase I have ever made! The website was super easy, user friendly, and fast. In 2 days I received a sample of my carpet and pad to ensure it is what i wanted. The install was scheduled very quickly and they completely installed my new carpet in 2 hours. The crew were all extremely polite, very knowledgable and took pride in their work.I recommend MyFlooring.com to all of my friends and family. I can not say enough about the quality of the carpet, pad and installation. Could not be more pleased with how beautiful the carpet looks. Thank you MyFlooring.com! Great work!!

Information
92 Comments
Rating
  • Address:4330 NW Yeon Ave, Portland, OR 97210, United States
  • Site:https://myflooring.com/pages/flooring-store-portland-or/?=gmb_profile
  • Phone:+1 503-388-6622
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Payments
  • Credit cards:Yes
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