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Atiyeh Bros. Portland Rug Cleaning & Repair
1516 SE Division St, Portland, OR 97202, United States
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Atiyeh Bros. Portland Rug Cleaning & Repair
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De
Review №1

I had several very old and valuable rugs, two of which required not just cleaning but repair as well. I could not be more pleased with the results. Atiyeh Bros. delivers excellent care of precious items. They respect the care with which oriental and Native American rugs were created and they provide the cleaning care they deserve.

Bi
Review №2

We appreciate the knowledge and care that Atiyeh Brosprovides. They do an amazing job cleaning and repairing our rugs and their customer service is amazing. I love bringing my rugs there. We live in Astoria but the trip is work it. Highly recommend them.

Su
Review №3

This company did a great job - service was above and beyond!Thanks so much!

Ja
Review №4

Had a 5x10 rug that was far to large to clean ourselves! The rug was returned to us in excellent condition and far under the time estimate we were given when we dropped it off.Pricing was transparent and seems fair given the quality of the work. No complaints, will absolutely be using them again when our dog inevitably does something else to our beloved rugs!

Tr
Review №5

Had several Persian rugs cleaned after 30 years of non professional cleaning and they came back their original color and vibrancy that I had not seen in years. The service was excellent and my rugs were well cared for and returned in a timely manner.

To
Review №6

Great Service, we have been going to Atiyeh Bros for years to care for our Beautiful Asian rugs. Great people and service. Worth every penny

An
Review №7

I had such an amazing experience with Atiyeah Bros. I had an odd situation and they made it seem simple. They didnt over charge me and the work they did was amazing. They even came into the office the next day to make sure everything went okay. I cannot recommend them enough. I am so happy with my service!

Sy
Review №8

I was impressed with the service I received from the first phone call to the time I picked up my rugs. I was given great information, and friendly excellent service.

Ka
Review №9

I love using Atiyeh Bros. for all of my rugs. They are always thorough, efficient and friendly. I have used them several times and will again in the future.

Ca
Review №10

Worth the price to restore my rugs to their original colors. Service was streamlined and efficient.

Jo
Review №11

Solid service and good results of the rugs they cleaned for me. Affordable as well.

Da
Review №12

Atiyeh Bros. does a wonderful job in rug cleaning and repair. A long-serving and trusted company in Portland, you can count on good service and great treatment.

Da
Review №13

Great service. treated my great-grandmas rugs very well. they turned out great!

Ka
Review №14

The 20% discount was the impetus I needed to take in my rug. The young men who helped me unload it upon arrival and load it after its cleaning werefriendly, helpful, respectful and strong - all qualities this old lady appreciated. Oh, and the rug looks new, too!

Ma
Review №15

We had Atiyeh Brothers re-carpet our home. We compared the same carpet with another company and Atiyeh was lower. Debbie helped us find the right carpet and pad quickly. Their large crew of installers was experienced and did the tear out and install in only 2 days in our large home. No complaints at all. Thank you Atiyeh.

Ae
Review №16

The staff is very friendly and extremely helpful! Brian was a huge help to me over the phone today. My phone dropped his call so I hope he doesnt think I hung up on him. Great customer service. I highly recommend this business.

El
Review №17

As usual, our experience with Atiyeh Bros was issue free in terms of pick up and delivery. The carpet repair and cleaning made the rugs look better than I had hoped. Thanks!

Dr
Review №18

I couldnt be happier with the service and the cleaning of our rugs! Atiyeh Bros. picked up, cleaned, repaired, dropped off, moved our furniture and took their shoes off before they entered my home. Top notch service, very polite and considerate. They are the best! Thank you Atiyeh!

Ma
Review №19

Atiyeh cleaned our cream dinning chairs. The chairs had some yellow discoloration likely from moisture damage sitting in storage or a shipping container during our move cross country. They were so friendly and clear that they would do their best but were not promising they could remove all the stains as those are the hardest to come out. We just picked up the finished chairs and they did a wonderful job! So happy, fair price, all the guys we interacted with at the shop from who helped us load our car to the guys in the back when we paid - everyone was just really nice. Definitely recommend. Definitely would visit again. (We also noticed and greatly appreciated everyone was wearing masks.)

Ma
Review №20

Theres no wonder this place has been the go to place for professional rug cleaning for so many decades. They know what they are doing! Plus its great customer service and so great that they are so centrally located.

Ga
Review №21

Atiyeh Brothers came highly recommend ed by several friends in Portland. They did not disappoint. I was very pleased with the services they provided (carpet cleaning, repairs, custom-made carpet underlay and professional estimates). Taking into consideration all the services they provided and the quality of those services I thought their prices were reasonable and I cannot fault the quality and the timeliness of those services. Highly recommended.

Ca
Review №22

Wonderful experience! I called and scheduled an appointment to come out and measure and give me a bid, showed up on time and easy experience. Scheduled the cleaning on the spot, they showed up on time and so professional! They moved furniture and set back in place with care, and my carpets have never looked better. Professional all around and will definitely have them out again! If your looking for a first class experience and job with an affordable price give them a call!

Su
Review №23

Excellent communication and care for our wool area rugs. 6 were wrapped in paper for storage. They double checked everything to make sure the wraps were perfect before loading them into my car. I highly recommend their services. One recommendation would be to have them mark the color and size of the rugs being wrapped for storage.

Pa
Review №24

Atiyeh did a fabulous job from start to finish.The individual who took-in my tug was professional friendly and efficient. My rug was ready - they phoned me to say it was ready - the exact day they said it would be ready and they quickly cut me a pad for it as I had forgotten to order it previously. A very nice tall young man brought it out to my car trunk. I will continue to use Atiyeh for all future rug needs.

Ka
Review №25

Very professional work, on time and helpful with recommendations. They know the rug business. I had two medium size rugs cleaned and purchased pads for five rugs in total. The rugs looked like new when completed and several of my smaller rugs that have new anti slip pads underneath no longer slide out from under our feet. Very satisfied.

Mi
Review №26

I guess I’m expecting too much when I want a company to act like they want my business.Shocked at the poor level of customer service just trying to get a quote via their form. I guess they expect you to do the calculations, know their minimum charges, process etc. I had received far more friendlier and complete quotes from other companies with same info sent so will just pass on Aityeh Brothers.

Ni
Review №27

When I dropped it off, I was told itd be 10-14 days to get my rug back. On day 17, I called to check in. That was 3:30PM on a Friday.I was informed that the rug was ready, but the new pad wouldnt be cut until Monday. I asked if they could perhaps be kind and cut the new pad in the next 90 minutes, before closing for the week, since the order was later.No, I was told.On Monday, I picked up the rug and the new pad. I got home to discover the pad was cut 18 inches too short. I called and asked for a re-do.The foreman was willing to cut me a new pad within the hour. This was nice, but added insult to injury. I mean, if they can cut a pad with just a few moments notice, why couldnt they do it on Friday?The cleaning itself was good. But the customer service surrounding the cleaning could use some tightening up.

Sh
Review №28

Atiyehs always comes up with a solution to get out stains, or in my latest case, water mixed with plaster dust that had hardened. Keeping my wool rugs clean is the best way to preserve them. Getting them well cleaned has made them last for decades. Great Oregon company!

Ci
Review №29

I’ve trusted Atiyeh Brothers with my oriental rugs for 20+ years. They do an excellent job cleaning and repairing, and their pick up and return service is outstanding. I just had four runners and two area rugs cleaned, and I couldn’t be happier with the whole experience.

Di
Review №30

It was a very pleasant experience booking an appointment that was within a reasonable date and their 2-hour pick-up and delivery time frame worked for us. The rug came back to us looking brand new. Both the gentlemen were very pleasant and put the furniture in place. Thank you so much.

Jo
Review №31

Outstanding for the Twenty years we have used their services.

Re
Review №32

Great, reliable, friendly service. Highly recommend for carpet cleaning.

Ja
Review №33

Atiyeh Bros always does an excellent job cleaning my carpets and they installed the rugs in my house as well. They are knowledgeable and careful and my carpets look as good as new each time. I’d especially like to compliment the two men who picked up and delivered my carpet this time. Not only did they meet the usual Atiyeh Bros standard of making sure that the carpet was precisely placed, they noticed that a window blind had just fallen down and was still laying on the floor because I’m too short to get it back in place, carefully picked it up and replaced it for me. True professionals! Thanks, guys.

Su
Review №34

Brian and the crew delivered awesome service for cleaning my rugs. It had been a while since they had been cleaned and they look like new! Thanks to Atiyeh Bros. For impeccable service!

Ma
Review №35

Atiyeh’s cleaned a dozen carpets, made new pads and also made pads for an additional six carpets. They carefully placed everything considering light and prior fading. They happily moved things to my satisfaction. They cut the fringe on site in one instance. The employees were timely, respectful and competent. The rugs all look fabulous in their new home.

Ru
Review №36

Atiyeh Bro’s repaired an antique Oriental rug which we had owned for over 40 years. There was a small hole along one edge that was there when we bought it. The repair they did was amazing, we had to turn the rug over and look at the back to see the repair. They were able to weave a piece from an old rug into the damaged area matching the pattern exactly. We were very pleased with the result and would highly recommend them.

Ma
Review №37

Great job! My rugs look brand spanking new. Excellent work, fine folks. I use them religiously. Thanks Atiyeh Brothers! 5 gold stars

Ma
Review №38

I have two old and valuable Persian rugs which I have inherited and have passed through a couple of generations. I recently moved across the country and both rugs showed some wear and tear when I put them in the new house. I picked Atiyeh Brothers off the internet and have been happily surprised by the care with which they approach their work, the quality of the work itself, and the people they have working for them. The rugs look like new, colors revived, damage invisible, and they really enhance this home. They took their time because they care about what they do and respect the craft that went into the building of these rugs. Value for your money is a difficult thing to find these days but Atiyeh Brothers returns good value.

Me
Review №39

Awesome customer service! The team that delivered our rug pad were masked, kept a safe distance, and even helped us rearrange our furniture to place the rug pad in the desired place. HIGHLY recommend Atiyeh!!!

Le
Review №40

This was my first experience doing business with Atiyeh Bros. and, without a doubt, one of the very best experiences from beginning to end I’ve had with a company. I had them pick up six rugs, clean them and then deliver them back to me. Every interaction I had with them over the phone, in person when they picked up the rugs and when they delivered them was excellent. I interacted with at least six employees and everyone of them was friendly, personable, courteous and very professional. I highly recommend Atiyeh Bros. and wouldn’t hesitate to use them again in the future.

Vi
Review №41

My beautiful Romanian rug that had not been cleaned since it was purchased by my parents in the late 50s now looks brand new on my living room floor. The surged edges after the removal of dog-induced frayed fringe are perfect. The colors are once again vibrant. I am ecstatic to have this beautiful asset under my feet again. I could not be more pleased with the workmanship and attention Atiyeh paid to this precious item of mine.Virginia Kincaid

Pa
Review №42

Super courteous people and quick turn-around for cleaning services. I think I would have liked the clerk who brought the rug out to have shown me the cleaned product. But it was rolled up (nicely) with someone who offered to take it out to my car. So nice! They didn’t get the darkened spot out of the rug and I would have definitely asked about it before I left had I seen it before I got it home. I’ll probably call them about it tomorrow.

Le
Review №43

They did a good job cleaning the rug but I believe the cost of the service was too high and I probably wouldn’t do it again. I you pay 500 for a rug, it’s not really an expensive Rug, but to pay 300 bucks to clean it just seems off. I know they probably more often clean really nice Persian rugs that cost well beyond 1k in price but It seems like the younger interiors consumers are not buying really expensive rugs and they need to offer a service for those consumers. They do have Great customer service, their people are professionals so I will totally give Them credit for that. I just think they should think about what the next 30 years of their business looks like.

Ji
Review №44

Always a great job on cleaning services. Thank you!

S
Review №45

Atiyeh employees came out to do some carpet coffee stain cleaning (that I had tried my best, without success, to do on my own), and also to clean high traffic area, stairs, etc. They did the most fantastic job!! So professional, skilled, perfectionist, and nice to work with!! Great people and perfectionist work. Just the best. Thank you!!

Ri
Review №46

We have had several hand made rugs cleaned and repaired here over the years. They do an excellent job for a reasonable price. Usually give us information on the rug’s origin if we purchased it used.

Li
Review №47

Friendly staff, easy to work with, great quality work. We had a giant rug cut down and bound into 3 separate rugs. They did a beautiful job. We are so happy we took our rug to Atiyeh Bros!

gi
Review №48

The customer service was excellent. I had ink on two couch cushions that I needed back quickly. They were very nice to do the cleaning so fast!

su
Review №49

The best!Our beautiful rug had not been cleaned in 10 years. It looks brand new! All stains are gone and the fringe is snowy bright - didnt expect that to be possible at this point- with minor repairs to prevent any unraveling or missing spotsI will never go anywhere else. So beyond satisfied . Thank you Atiyehs.Sincerely,Sue Logan

Bi
Review №50

Excellent service and personal attention. Nobody knows more about rugs than these guys! The guys picking up the rugs were really helpful and respectful. I would never use anyone else.

To
Review №51

Got two of my rugs cleaned, the service was quick and they did a nice job. Very happy and I will return when I need to have my other rugs cleaned.

Jo
Review №52

As always, professional, knowledgeable and courteous service. I have an older 6 oval with an ugly creme fringe that I was rightly advised to have removed when I brought it in for a much needed cleaning. The piece looks so much better now without it. Great idea! Atiyeh Bros comes highly recommended. May their company continue on for another century!

Ra
Review №53

Easy scheduling for rug pickup and delivery. Rug returned clean and repaired perfectly! Will absolutely hire again!

Ra
Review №54

Our special carpets were carefully and completely cleaned. We do approve this organization. Very helpful employees too. Thank you

Wa
Review №55

Brian worked hard to get the stain out of my rug and added extra fiber protection above and beyond the call of duty. Plus, he’s so enthusiastic.What a great guy ! Thank you, Atiyeh.

Sa
Review №56

Atiyeh Bros. is the only establishment I would have clean my carpets and area rugs. I have been doing business with them for over 20 years, simply because they are the best. Because of them, my white carpeting still looks new. Also, their people are wonderful to work with.....professional and just plain nice to work with.

Ch
Review №57

Pick up and delivery was excellent! Rug cleaning wasnt as clean as the last time. Very visible spot that we didnt recall ever being there before.

Re
Review №58

I’ve been using Atiyeh for more than a decade, and I’ve never been disappointed. They make helpful suggestions for repair, speak honestly about what can be cleaned and what can’t, and have consistently met or exceeded my expectations, all for a reasonable price. I’m very happy with this business and will continue to use and recommend them.

Mi
Review №59

We had 6 very dirty oriental rugs cleaned. Two of them also needed repair after a 2 month construction project was completed in our home. We have been extremely pleased with the results. The rugs, even though some are quite old, now seem like new. We couldn’t be happier. The repairs exceeded our expectations.

Ji
Review №60

Pick up and delivery was a breeze. Staff was very pleasant, complete and clean. Price may be a little high but definitely worth it if you have quality carpets.

Su
Review №61

I only trust Atiyeh Bros. with my rug cleaning and repair needs. I have used them for years and their cutomer service is 5 Star for sure!My orders are finished on time, every time.Highly recommened!

Pa
Review №62

Consistently great!

Sy
Review №63

I was pleased. They got out stains another cleaner had not. Appreciated the pickup/delivery.

Ka
Review №64

The carpet was cleaned to perfection!Your pick up and delivery staff were phenomenal. Sam was very conscientious, concerned about my satisfaction, and very pleasant.I am recommending Atiyeha to all my family and friends.I have used you before and never been Disappointed.Thank you for your service. Happy holidays!Karen

El
Review №65

Knowledgeable and helpful customer service, excellent work. Their long reputation is well deserved. Bring your rugs here for cleaning and repair.

Ch
Review №66

Great customer service, super honest even if youre not using them theyll steer you in the right direction. Thanks Brian!

Ma
Review №67

Always greatly appreciateAtiyeh’s employees and their service. Our area rug was cleaned beautifully.... picked up and delivered by wonderfully helpful and gracious employees! Thank you so much!❤️❤️

Ja
Review №68

On time. Courteous. Careful with furniture. Carpets look great.

M
Review №69

This is the second time I have used Atiyeh Bros. for cleaning our wall to wall carpeting. It is a patterned high/low carpet, and they do a fantastic job. The tech arrived promptly, was courteous and efficient, and completed the job within the estimated time. The equipment they use ensures my home and furniture are well treated: corner protectors, pads and moisture proof slips under furniture legs, and post cleaning brushing, as well as spot treatments to problem areas. I will definitely use Atiyeh Bros. again.

Da
Review №70

These guys rock. Took my 20 year old, never been cleaned, with 10 years of my kids onslaught rugs to Atyieh Bros, that I thought may have been fake, turns out they were totally legit!! Stoked!!! Two weeks later I get a call letting me know my rugs were done. I went and picked em up, paid the bill, got em home, rolled em out and BAM!!! My wife hollered HALLELUJAH... we were super stoked that they were back to their original luster... just as we remembered them when they were new... thanks, thanks and more thanks Atyieh Bros. You guys rock!!!

Ju
Review №71

Atiyeh Bros. Portland did a marvelous job on my two flocatti rugs! They hadnt been cleaned in a few years, now they look new!Service was efficient and friendly. Ill be bringing my Persian carpets next Spring.

Ti
Review №72

Mike their estimator came out and was great. Super friendly and quick response. We were able to get in their schedule within a few weeks and they did a fantastic job cleaning our carpets. Plus the carpets were left without any residue and felt fairly dry when we got home from work. We would use them again.

L
Review №73

They were great! Got the kilim back ahead of schedule and it looks fabulous. Thanks everyone

Tr
Review №74

Overall service was good except the 4 Ever Grip rug pads didn’t has a straight cut.

Ca
Review №75

I was nervous about getting my rugs cleaned as they are wool and silk and was worried would get ruined . Atiyeh was excellent from start to finish. Was easy to book them, get a good cost estimate, they arrived in window booked and returned when committed to as well. The colors in my rugs are much brighter now and really look great. A stain also came out which I was very happy about. No guarantee on that but it did work for my particular stain. I will definitely use them in the future. Their staff is friendly, helpful and service is efficient and excellent. If you get a stain, have it taken care of immediately for best results. Its worth it.

Dv
Review №76

Great customer service, extremely helpful and knowledgeable.

Ju
Review №77

I have used Atiyeh Bros. many time in the past and have always been more than satisfied with the work done on my rugs. The quality of the work and the service response have always been excellent.

Br
Review №78

Great service both dropping off and pick up. They gave a good solid estimate and did not not exceed.Thank you Atiyeh brothers

Ma
Review №79

Very impressed with the quality of service and attention to detail. We had 5 Karastan rugs cleaned and repaired. Would definitely use them again!Thank you, Atiyeh Brother’s.

Ju
Review №80

The rugs are sparkling clean! The delivery guys are helpful and careful to do everything right!

Sh
Review №81

Atieyh’s never disappoints! Always professional and they are really good at what they do! Highly recommend them!

Bi
Review №82

Staff is friendly and efficient. Rugs look great, nicely cleaned. Delivered and placed back down quickly and with care. Thanks

Ch
Review №83

I have used Atiyeh rug cleaning services for over 20 years - first in Eugene, now in Portland. The quality of work and attention to detail is without parallel. The office staff is helpful and efficient. The technicians working with the rugs are so professional and helpful in answering my questions and explaining the process- as well as pleasantly schlepping my heavy rugs in and out.The service from beginning to end was great - thank you so much!Yes, it’s a business, but they are also really nice people- and a special shout-out to Samuel at the Division facility on Portland!

Da
Review №84

So easy to deal with. As a part time resident at this condo they were able to pick up clean and drop off my are rug.I was so impressed I am using them to replace the carpet in the master bedroom.

Jo
Review №85

As always, Atiyeh Bros excelled!. I dropped off a carpet on Monday. They cut a pad and protected the carpet against stains. They called me on Wed to say it was ready. Very pleased. Thx JW

Al
Review №86

Exceptional customer service and care! I’ve had my 2 prayer rugs cleaned by them 2 times and they look like new! Thank you 😄

Ca
Review №87

I had seven rugs picked up, expertly cleaned and delivered back in their original places.My home looks like new!

TH
Review №88

Atiyeh is the best! Our dog badly soiled and stained our silk living room carpet. Atiyeh came, picked it up and returned it looking brand new.

Je
Review №89

So convenient. They picked up our many rugs that needed cleaning (some quite big & heavy) and brought them back sparkly clean. An informed delivery crew. Good counsel regarding which rugs should have pads and which of our old pads should be replaced. Very satisfied.

Ka
Review №90

Atiyeh brothers did a great job of getting a gross stain out (pet urine and something else) of a rug that I had purchased. I thought that color would be lost or they could not get the smell out. But they exceeded my expectations and I love my new rug

Cy
Review №91

I have used Atiyeh Bros for many years to clean my wall to wall carpeting and brought my smaller rugs in to be cleaned. They always do a fantastic job and I wont go anywhere else.

Ba
Review №92

Atiyeh Brothers just cleaned my mothers oriental rugs. They are super knowledgeable, did a fantastic job and are well priced. We will use again and refer them whenever we have the chance to.

Ci
Review №93

I needed a pad under my 5 x 7 rug. The gentleman I spoke with on the phone was really helpful. When I asked how soon I could pick it up, he told me I could come over as soon as I could get there. He was going to cut it for me right away. I was very pleased & surprised. I didnt expect that. Thank you Atiyeh Brothers for being so helpful and having such good customer service! I appreciate it. 💜

Li
Review №94

Atiyeh Brothers is a Portland institution. I knew they would clean and care for my rug with the utmost care and professionalism. I highly recommend them.

Th
Review №95

Cannot say enough good stuff about Atiyeh’s carpet cleaning employee and company. He gets the carpets cleaner and drier than any others I have ever used! Methodical and extremely careful with my furniture and drapes. He knows all the carpet brands and special circumstances-for both the antique rugs and wall to wall carpet. Tremendous asset for the company and also I can trust them 100%. Super good experience

Su
Review №96

We have been taking our rugs to Atiyeh Brothers for cleaning and repair for over 30 years. On this trip I brought them a rug from our front hall...it was really dirty and between the dog and the vacuum the fringe was almost gone. Today its as clean as it was the day I bought it AND they suggested a low cost way to replace the fringe. They are a wealth of info about rugs and their customer service is the best.

Mi
Review №97

We bought our first Karastan area rug from Atiyeh Brothers over 30 years ago and have been satisfied customers since. Customer service has been consistently superior throughout our years with Atiyeh Brosthers. We have purchased more rugs from them and always have them cleaned at their facilities. Recently, we had 3 Karastan wool area rugs cleaned and they came back soft and beautiful. I appreciate the pick up and drop off service! Every staff member we have interacted with has been responsive, knowledgeable and a delight to work with. There is only one place to buy and care for quality rugs in the Portland/Vancouver area: Atiyeh Brothers.

Ka
Review №98

Happy camper with my rug cleaning. I was referred to them by a personal friend. I was definitely satisfied with the end result and they had great customer service. They actually finished the job ahead of schedule, to my delight!

La
Review №99

The stain and odor are gone from my heirloom rug! Polite and helpful technicians carefully removed the rug and laid it beautifully after it was returned. They even waited patiently while I vacuumed up the hidden debris under the couch. This is the best and only place to have your valuable rugs cleaned.

To
Review №100

The expertise is unmatched and the employees are wonderful. I love sharing my pleasure with the service and encouraging others to use Atiyeh. A very happy client.

Information
45 Photos
100 Comments
4.9 Rating
  • Address:1516 SE Division St, Portland, OR 97202, United States
  • Site:http://atiyehbros.com/
  • Phone:+1 503-234-5495
Categories
  • Carpet store
  • Appraiser
  • Carpet cleaning service
  • Rug store
  • Oriental rug store
  • Upholstery cleaning service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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