DO NOT BUY FROM HERE! I got scammed so hard. My partner and I bought a sprinter from here that was said to be in great shape, come to find out it needs $10,000 worth of work done to get it into a safe condition. AND when we got it they said they fixed the glow plugs (the reason the check engine light was on at the dealership) but a week later the check engine light was on for the glow plugs...Not trustworthy
Just read the responses this business returns to its CUSTOMERS & think DO YOU REALLY WANT TO BUY FROM THEM? I am absolutely embarrassed for them & would love to know who they actually let run their website/social media & WHY??? smh...
Wasn’t impressed. I had called and made an appointment to see a car. I was running a little late and even texted to let them know. When I arrived there was absolutely no parking and had to find somewhere down the road. They acted like they didn’t know I was coming even though I had made an “appointment”. The car I came to see was in the back of 3 rows completely blocked in. The battery was dead and after jumping it we realized the touch screen dash didn’t work at all and the volume knob just spun circles, which was not in the listing. They said they knew about it but hadn’t addressed it yet. Along with large scratches on the side of the car. The car was definitely not in the shape I had expected after reading the listing.
Bad customer service and not trustworthy would rather buy a car off eBay
Ad was very misleading. Car should have been listed as a mechanic special with the amount of missing ( multiple bolts on the front end, both headlights were just sitting in place, missing prop for hood) and broken parts. I voiced my concerns and was told it was a” 17 year old car.” They either don’t care or just don’t have an actual mechanic that views their inventory. I notified him the Car was moldy and got another response about the cars age. Which anyone would know mold grows because of moisture getting in. Also, they have a 1970 VW with no mold inside of it .....so you get the idea. I strongly recommend taking a trusted mechanic if you want to look at anything they have and if you don’t want to get taken advantage of.
I had a great expierence getting a loan and purchasing a car here. Helpful staff, decent inventory. Just a positive experience, if you buy a used car though. Do not expect it to be perfect in every way.
Had a good price on the truck we looked at, they were easy to work with and gave a decent price for the trade in value on my car. We were able to get the payments were we wanted without really any hassle.Good people and crew, would look here again.
Just bought a 2013 Subaru Outback and Ty and Nikki were great and easy to work with. Great listing price & upfront with fees.Update: serious safety risk two days into owning it, maybe 100 miles into it; trying to figure out resolution with Ian.
I dont usually do this but I felt compelled to share my experience dealing with Braidia auto sales. They are incredible. Never before have I been better taken care of by an automotive sales team as I have with these guys. Truly amazing. I came here to Portland from Reno NV. To buy a car from these guys and a hundred miles into my trip home the car I just bought just shut down, completely, leaving my self and my fiance stuck on the side of the highway. After calling my insurance company and getting denied roadside assistance coverage because my policy apparently only covered if in an accident and not anything to do with mechanical malfunction, I then called Braidia Auto sales and they immediately dispatched one of their top Field associates to our location with a truck and trailer to pick up me my fiance and my car. They immediately went to work on the necessary repairs to get me back on the road. Thanks Ian. Id recommend to Everyone if your looking to buy a car, where ever your from, Braidia Auto sales will take care of you. Honestly.
Thank you for making are daughters first car purchase perfect. Easy going and straight forward.Would definitely recommend to others.
Excellent service and helpful staff that guided instead of pushed for the right vehicle.
From the jump the lot was very nice, clean and staff was polite 👍 a lot of choices for all types of cars and trucks my wife and I are looking for a new cargo van and they had one in our price range and helped us right away all theyre inventory is in good shape
We had a great experience here. Fair pricing and very friendly and helpful. We will be coming back next time we are in the market for a car.
Bought an Impreza WRX 2014 with 72K miles for an incredibly reasonable price. Ian is a great guy to work with, and so are his staff! Thanks for the sweet ride, Braidia!—Heather
Very helpful in getting a loan on a new used car for my daily be use as well as fun top down trips around this beautiful state ..Never enough good things we can say Ty was most helpful in full filingour needs and went out of her way to make sure we were happy with our purchase .
They were pretty good.
Hands-down the best auto sales place I’ve ever been to they try to work with you the best they possibly can and we were able to drive off in the car that I wanted!Ty was so awesome! I just loved her!
Terrible costumer service and description of trailer condition online I was interested in, was false. I addressed the situation to a salesman and he proceeded to freak out and swear at me. I dont recommend this dealer but I hope anyone who goes here has a better experience.
I recently bought a car from Bradia Motors, Maui was great to work with! He stayed late so I could purchase my vehicle and the whole process was smooth. If you’re looking for a place without pushy salesman, and high quality vehicles I highly recommend Braida Auto Sales! I have had my car for a week now and I couldn’t be happier!
Despite the negative reviews i wanted to give this place a chance. They had a Class A motorhome listed on their website and on Facebook marketplace that i was interested in lookong at. I know i should have called first but i decided to just show up when they opened on Saturday. Online they have Saturday hours listed from 10am to something so my husband and i made the drive from Albany to check out the RV. So...... No one was there when we got there and they didnt have the RV on the lot..... So theres that. I guess thats just the chance you have to take if you are interested in one of the vehicles they have posted online.
Super friendly staff. Above par. Didnt get into a car from them, but that was my fault. The best car sales experience I ever had, and once again... I didnt get into a car. Thanks a million. Definitely recommending these guys
Car smoked in and pretty dirty for sale. Wont probably return.
I went to take a look at one of their trucks that was listed as a mechanics special because it was running rough, but was still drivable. I make the 45 minute drive to see the truck, and the first thing wrong is that it looks nothing like the pictures. The truck looks like it hasn’t been washed in months, everything in the engine bay is covered pine needles and debris, and the driver side seat is just covered in grease and dirt. Not to mention the steering column is partially taken apart, there’s sensor wires hanging all over the engine not plugged into anything, and the kicker, it’s not starting. After jumping it and getting it going, it has 9 codes on it, and before I can even take it for a test drive, the guy tells me he’s not taking any offers below what he’s asking, which was roughly $1000 below bluebook value on it. The add they posted with pictures of a pristine truck was deceitful and underhanded, and the owner is clearly insane having me drive out to see a “mechanics special” with no negotiating telling me that after I get there. Will not be returning to this dealership ever again.
The owner is awesome, straightforward no villainy, old school values guy
This place is a joke! They got me to drive over an hour from Salem to portland to look at a car, but when I got here the car was literally being held together with tape.. The windshield was broken, the front grill was broke in half, the wires for both side mirrors and rearview mirror were hanging out, the exhaust was cut, NONE of this was mentioned in ANY of our conversations... The list goes on and on! Then when I expressed my dislike of the first vehicle, they directed me towards another one that had exposed wires everywhere, and smelled like a porta potty and was torn up all over inside.... Keep in mind they wanted no less than $5000 for the first p.o.s. and $3000 for the second... I left with my 3 kids promptly and wont return!
Good prices easy to work with
Great selection, reasonably priced cars and great to work with!
1/9/19 update: Another $1400 in repairs after I took the car back from the dealer after finally running out of patience. Among the list of terrible maintenance was the mentioned shift cable not being replaced but glued on cheaply. This could’ve failed on the highway with my kids in the car. Not so much as an apology from this dealer. I’d sue on principle alone if I had the resources. You can’t trust the business practices here. Good luck to you.I had purchased a 2003 Mini Cooper from Ian at Braidia TNT Auto Group. At the time of purchase, I was told there was a new clutch on the car. I figured on my own that I would have other issues to look for and possibly repair but I was assured by Ian and Maui (a former employee who will back up my claim) that the clutch on the car was brand new. This turned out to be false and the car failed in traffic on me before too long. Not only was the clutch worn down and bad, but the shift cable was also.Upon calling and complaining to Ian about the issue, Ian admitted he lied about the clutch and accepted the responsibility of repairing it. The Cooper was then towed to the Braidia Auto Sales lot where it sat for now months with no repair. My calls were ignored, my messages were not returned, and in that time my sub woofer and amp was stolen out of my car. No sign of forced entry. When I finally had to show up at the dealer, the only reason I got attention and any movement was due to other potential customers being present and they would have heard my story. Ian was not surprised that my property was gone which leaves me to believe he knows and is possibly complicit in the theft. I will be filing a police report as well. I hoped they would make this right or return the property but thats not happening.I have since had to buy my own new clutch to hopefully move the repair along but that still has not happened. Once again my calls, messages, and expectations as a customer has gone unaddressed. I am a single father and work full time with a lot of pressure on me so this is a tough fight to get into. I can just no longer go without getting some justice done here or at least deter others from having the same problems I have with this company. Hard working people should not have to fall prey to dishonest and greedy business practices such as this. My children depend on me being able to provide for them.Thank you for hearing me out.
Nice cars nice people. Awesome experience 👍.
Customer service was good; they met me on the day they were closed and had paperwork ready ahead of time.However, they either do ZERO inspection of their vehicles, or Stevie Wonder is their mechanic.I bought a 2007 Jeep Wrangler and recognized that the tires had fair wear, but figured I was going to put big fat ones one when I lifted it. I also noticed the e-brake didn’t work, but could deal. However, I did not know that the clutch was worn down as bad as it was and that I’d be putting in a whole new clutch kit a month later. I also did not know that the spark plugs in it were not to spec (too small and caused terrible gas mileage) both axle seals were done in the rear, the front driver brake was leaking, all four brakes had about 20% surface left on calipers and to boot, the roof leaked (far more than what’s expected out of a common Wrangler).
Ian and his staff are absolutely AMAZING ! Thank you for going above and beyond! I have 3 friends in the market for vehicles and Im bringing them in! Family owned! Support this local business !
Went to look at a 2008 Mazda 3 that was advertised as having 100,000 miles, with the ad having been posted less than 48 hours prior. When I arrived and the salesman let me look in the car, I observed the actual mileage to be over 105,000. This is a transcript of the following conversation I had with the salesperson:ME: Why did the ad say 100,000 miles? This has 105,000.SALES: Ah, you know, you take it out...ME: You put five thousand miles on the car since the ad was put up??SALES: No, no, you know, we just put it up there, *incoherent mumbling*...ME: Dont you have somebody who runs the website properly?SALES: No, weve got a guy whos pretty good...*more incoherent sounds*...look, youre gonna quibble over five thousand miles?ME: Yeah Im gonna quibble! Thats like an entire oil change worth of miles!SALES: Well then maybe this isnt the car for you.ME: Yeah, I think maybe youre right.End conversation. So not only are they terrible at selling cars, they arent even good at being dishonest. Amazed that this place is still in business.
They had the Truck I was looking for listed on Facebook marketplace. I messaged with a salesman named Maui. He answered my questions about the truck and gave me the address of the dealership. I showed up an hour later only to find out that the truck was sold weeks ago. Completely ridiculous and dishonest way to conduct business.
Due to unforeseen circumstances, we were unable to purchase a truck for my husband. We had put earnest money down, but Ian refunded our money in a timely and professional manner. Thank you Ian.
Got a great deal on a used car. We were stuck and looking for a cheap but reliable ride and they took great care of us.
I went in there Feb. 9th 2017, because we seen a ford Escape on the web, the picture on the web was a decent looking used car, we drove 2 hours to get there,. We took a test drive and noticed some rattling sounds, when we took it back and told them about it, they already knew about it, said it needed a bushing that they may or may NOT be able to fix. there were several other issues that were noticed, MOLD on the floor that he wanted to pass off as dirt, I had cash to put down, and when I told him that I would like the price to come down because I was immediately gonna have to have upholstery repairs done, they told me that they would let me keep my cash but finance the same price, How does that help me ??? they were very deceptive and shifty, They will push cars at you, but there were zip tie fixes. DO NOT DO BUSINESS HERE!!!!
I got a 2000 300m from this place and they r good people
Dont waste you money here! I bought a 2004 Toyota Sequia SR5 with 160,000 miles on it here. I asked if there were any problems with the vehicle and the response was no. The battery wont stay charged because there is a short somewhere. The transmission when put under a load (going up a slight hill) kicks in between overdrive and the gear before very violently. The cost to fix this is $6,000, I paid $10,000 for the vehicle. Now Im stuck, cant drive it and cant afford to fix it at this time. Once you say ok its like a race for you to sign papers regardless if your on the phone to get your insurance set up. STAY AWAY FROM THIS PLACE!!!!!!!!!
Went to go look at a VW Beetle and the car was nothing like pictures/described in online ad. I called to ask if it had any problems and they only replied with its missing a seatbelt buckle on the passenger side. didnt seem to bad for me, easy fix. When I saw it in person it was missing the wiper motor switch, the tachometer didnt work at all, and the stereo was completely ripped out. They tried to play it off like the person on the phone was new. Be that as it may, they should still know what theyre selling and not lie in ads for the car by saying everything works and misleading pictures. Dont trust them, dont buy from them.
Nice used car dealership. Wide selection, friendly staff.
Definitely had an outstanding experience with this dealership!
Not a very good dealership experience. Gpt preapproved for a car because I live 2 hrs away and I liked a car they had. In my way down to look at the car they told me the radio they had in it was broke and they would credit me 500 for a new one. Well long story short the sketchy guy ripped the radio and amp it had in out and didnt even put the plastics back fully, then they didnt even give me credit the guy tried to sell me what he pulled out of thr car i was trying to purchase! Whem I got there they tried to rush through paper work before even showing me the car. But I did end up buying the car because it was something that I liked. Well when I got home and put it on my car lift at my job, I noticed the muffler held on by hose clamps, and my tires baldalmost showing wires... Stuff I couldnt see the night before because it was dark and I didnt think to look. Since I live 2 hrs away, they were suppose to send me my license plates, well 2 months later and still havent gotten them or heard from them.. not a very good place to purchase a vehicle, very sketchy business going on there.
I bought a Lexus GX 470 from these folks in October 2016. I literally stole my vehicle from them they were very helpful getting me financing, warrantee, and out the door quick!
Sold my husband a truck that has so many issues that they didnt tell us about. They try and help us fix it and most of the time refuse to answe our calls. They are the worst dealership I have ever seen. I would not recommend anyone going there. I cant believe they can business like that and get away with it.
I inquired about a car and submitted my information. Chose to buy somewhere else without visiting this dealer. Two weeks later I recieved my the credit report Braidia ran and my credit score at taken a 70+ hit!I would read the other reviews and take them seriously. I am very pissed off.
Dont seem to know how to keep the alarms from going off in their cars
Got good cars an is willing to help
Guy who works here treated me like complete garbage. Saying I dont have enough when I asked about the car. Cursed be out called me broke and stupid.
Great selection!
Poor advertising
Not a place I would trust..