By far the best shop you can trust. They went the extra step to make sure I was taken care of. I will be a forever customer and will be bring all my work here.
Terrible experience. Called for a price and set up an appointment for tires and alignment. Arrived on time and got tires but don’t get alignment because they said they don’t make appointments. Tried to charge $100 more than quote for tires and wouldn’t honor quote. So much for supporting local businesses…. I don’t trust them and won’t buy from them again. Beware!
Very polite and professional. Great deal on tires for my f150, Honda Accord and my girlfriends Saturn. Alignment is spot on as well. Great work.
Very friendly and clean. Nice to have good service in a timely matter. Awesome addition to the community. Thank you, I highly recommend them. Best prices around.
Awesome place! Professional and courteous staff. Gabe and his staff always have a smile on their face and do a great job on my cars. Highly recommend!
I had a flat tire. Very friendly employee. They gave me advice to see if the tire is under warranty. Reasonable price. If I ever need to purchase a new tire, rotate tires, or replace a tire I will come to this place.
I found the place on google right after a big screw went into my tire. When I arrived I was serviced promptly. One took my info while another worked on patching the tire. I asked for new tire quote and was given multiple options, reasonable pricing and a lot of good info. The service was excelent. Deffinitely recommend!! Give them a visit for your tire needs :)
Great service- pretty quick on my tire repair and gave it to me complementary for first visit. I will come back.
Great service, friendly staff I would recommend this place to anybody.
Excellent service considering they were busy with. Would recommend to others.
This is the best place for tires, took wifes car here and now my truck. Can not beat the prices and the customer service, the manager Gabe is very friendly and takes great care of the customers needs. Strongly recommend
Could not speak highly enough about the excellent customer service from Gabe and his team. Needed two tires patched in a short time frame and these guys came through. Will definitely use them in the future if I need anything with tires.
A lifetime of good service at this location, looking forward to continuing with Gills after he purchased it from Bud.
Great conversation while waiting for repair to my vehicle. They will be full service in the future and a great addition to our community
Friendly, transparent and reasonable. The folks here are the salt of the earth. Highly recommend.
I went into Gills to get my flat tire fixed. They patched it up and didnt charge. Ill definitely be going back and I really appreciate the help
Classic nail in tire. Called them up. Got right in. Was quickly fixed and I was back on the road. Thanks Gills!
Great and friendly service. I am a repeat customer and will keep going back.
Theyre always extremely helpful here. Checked the price on changing out my TPMS sensors and they were pretty much the same as others but much quicker getting the work done. They are also always very friendly Nice family business.
The owner, Bud is a super friendly and honest guy. I purchased snow tires for both of my cars here at the start of winter this year. Today I had him swap them back and I needed new summer tires for one of my cars. Very good, fair prices. Decent enough area to wait. Will certainly use him again and would recommend to others as well.
Amazing customer service. Very friendly. Especially the guy who seems to be a supervisor. They gave me service with free of charge the same service another shop quote me $50. I wish I have more shops and customer services like those guys so my life would be so much easier. Thank you very very very much. Best to you guys
Awesome customer service!
Super good employees who WANT to help you get back on the road safely. The price of the used tires is absolutely unbeatable.I will be back to buy more tires from here.Coffee, water, and popcorn is complimentary inside. Soda and Gatorade available from the vending machine.
This place is Auwsome!
Bud & his team were quick thorough and always friendly while putting on my snow tires !
Dont expect the lowest price. Do expect outstanding service.While I was there a woman came in; her car could be heard from a block away. They removed the rock and sent her on her way, no charge. Also good for simple repairs, oil changes, batteries, wiper blades, etc.
Awesome staff, very friendly and not trying to rip you off.
Wow, I have never encountered a business staffed by this incompetent people, from the front desk to the technicians, they are either not listening to what is being said or are completely incapable of comprehending it. Also, do not buy Nokian winter tires from them as they say those dont have any manufacturers warranty.
We got a screw stuck in our tire and they patched it super quick! Came in and after fifteen minutes it was done. They were also super nice! This is my new tire place!
I called them to get a quote for installing a set of new tires I had in my garage. They told me $20 a tire or $80 for the set. After they installed my tires, they told me sorry but it would be $150 total. He gave me a lame excuse that since he didnt sell me the tires it would now cost twice as much. I hate the bate and switch tactics but it is hard to get them to take off the tires once they are on. I will never go there again.
They got my SUV running smoothly for the first time in over a year just by naming the problem and fixing a bad front brake bearing efficiently. It was expensive but not overpriced. I had just had the VIP store off NE 82nd in Portland, OR, assure me (lazily) that nothing was wrong with my vehicle and there was just a loud transmission which cost me $100 to hear them say this to me. Wow, do you really fix race cars? Even I can hear that loud noise is not a loud transmission. But Tire Factory cares enough to be honest and do a fast good job and charge as little as possible. The actual brake pad was floating around inside some part of the tire it was so bad and I was driving in with a very loud shrieking scraping sound and could barely stop the car at that point. They also fixed my Toyota Camry brakes last year and due to my budget they only fixed what was absolutely necessary at the lowest possible cost but with high quality work. I love driving my SUV again now and that was just not the case before they fixed it! They also install windshield wipers in just minutes for you.
So sad to see that the owners retired due to the pandemic.
Professional, helpful, they honored the warranty which was purchased in another state. Smooth easy transaction. Walked away satisfied. I would recommend.
Tire pressure monitor kept going off, brought in my Subaru Outback, they found a nail in one of the tires, patched it, and I was on my way in 30 minutes. Fair and a pleasure to work with. Thank you!!
Very nice folks. In and out in less than 30 minutes for a valve stem replacement. Good value.
It’s a true family run shop and you can’t beat the customer service here.
Old-fashioned family run business with old-fashioned customer service! Highly recommended.
Not honest people! They change the tire and balanced them, after he applied the weights for balance he did not run the tire again and quickly remove the tire, so when I ask him to run it again to make sure that he apply the right weights machine shows that both tires are of balance.
This place is amazing... they sold me 4 slightly used tires and had them on in less than a half hour.. the price was outstanding! Use to go to les schwab.. never again.. I found my new tires guys! Thank u for being honest, fair and affordable! Not to mention the customer service was outstanding!
Absolutely unbeatable pricing for tires used or new. Super friendly and super fast.
Took my car into sunset for an alignment late 2015 due to patchy inner tire wear and specifically asked them to look for worn parts as the patchy wear wasnt indicative of normal misalignment. The car was aligned and I was told everything was fine under the car. I noticed 3 days ago my inner right front tire was bald and took it to another shop where I was taken to the bay and shown that my inner tie rods were badly worn and no way the car could hold alignment. I cant speak for everyone but as for me personally. I wasted money here and it was not a job well done. I wont be back.
Friendly and lightning fast! I was in and out in 45 minutes this morning with two front brakes and all 4 new tires!
They are excellents, I am a costumer for 16 years. No complaints, the stuff very friendly. Thanks guys
Great place for tires, the staff is really easy to work with been going there for at least 15 years
Great service and great tires. These guys sell good products that may cost a little more. After two bad winters in the hills Im thrilled with my Nokian winter tires. I could have saved $300 or so with Les Schwab tires. Ive had them before - the Nokians are better in every way. I never would have known about them if not for this shop.After half a dozen visits (or more) the service is uniformly excellent. This is my go-to place to get tires for 3 cars. They ask what you need, listen well, and then give options with no pressure to go to more expensive tires. Just a great place that has taken good care of me. Highly recommended.
Best service in town. I dont know how they do it? Top notch
Very friendly, helpful and professional staff. Installed a loaner tire while they ordered the exact matching tire for my all wheel drive 2019 Kia Sportage.
Honest and personable. I will go back to see Bud and his crew
This place is super friendly and helpful. The owner and staff are great.
They are always helpful with my tire problems!
These guys are great and wont try and sell any add-ons
Great service and friendly people. Well worth the money.
Great placeawesome servicedelicious free popcornHighly recommended !!!!
Great family run shop, my mom hot tires here.
Amazing price great service he was quick and helpful it made my day much better
Very fast and reasonable priced service!
Knowledgable. Willing to help out with information.
They were professional and caring over the phone and in person.
Great prices and friendly service...family run business!
Super reliable and fast service!
Hands down best service around.
Very helpful staff, quick turnaround, and great prices
Great old fashion family owned and operated service !
Always friendly, helpful and dont try to sell you something you dont need!!!
This guys are nice and friendly.Good service.
Classic professional american family business with individual approach to every customer. Mom runs the office, Son runs the shop with few employees - i love it! Go for it, you wont regret. Everything is sincere and open minded, no synth silicone les schwab smiles, and no surcharges for 17+ wheels ;)
A little more expensive than Firestone but great service and selection. They never try to upsell you on stuff you dont need.
Great team here, highest level customer service.
I needed replacement for two front tires due to bad alignment on my truck. I arrived at Sunset Tire Factory at 08:30 (store opening time). Bud (the owner) asked what my needs were and gave me several options for replacement. He was unable to fix the alignment problem as my truck is a crew cab long bed DRW and his alignment rig is too small to accommodate my truck. The tires I selected where not in stock but where available at local warehouse and the price with labor was well within prices quoted by other local shops so I committed to the replacement of the two badly worn tires. I agreed to return to the shop at 15:00. At around 14:00, I received a call that the tires were in the shop. I arrived ~ 14:30 and before work started, I requested additional service (rotation of the DRW set: left to right) which was added for $30 of labor. All work was completed within the hour to my satisfaction. I got no upsell for tires with the highest price tags, no upsell of unneeded service, and no BS. I got honest work and good timely service that I requested. I plan to return here for my future tire needs.
My family and I have been coming here for years and Ill never go anywhere else! Service is amazing and they are always honest which means a lot to me!
Met a friend
This is my favorite tire place. Owner is a nice, honest guy and they always seem to have the used tire size I need in stock.
Great job on the brakes! Got right on it and got done right!
I had me two new tires installed in Beaverton and was only 30 minites! Great service.
Always the most friendly and fast service
Fast service, fair prices.
Friendly people.. Great price on use tires.. Not rude and pushy like lessswab, or kelly tires
Great service and friendly staff. Pricing is fair.
Great service, helped problem solve my flat got a new new for a great price and oil changes are great price for synthetic. Thanks
Great people. Honest, hardworking and friendly.
It was really good decent prices
Great service, good prices
Not good for advanced setups like custom wheels tires etc.They are not busy at all but for some reason closed saturday,not willing to go extra mile on anything. Very basic shop.
Friendly, but didnt have good prices for my tires that they needed to order from a distribution warehouse. Bought same tires for $150 less at another place.
Never go there again, they put a plug in my tire instead of breaking down the tire and paching it, ridiculous.
Fair, honest and thorough service. I will be back!
Frienly. excellent customer service
Best place to buy tires
Excellent family run biz.
Excellent service as always.
I was here for pricing, very friendly. They no longer do alignments.
Helpful staff, fair pricing!
The location doesnt look like much, but the staff are friendly and the service prices are reasonable
Great, friendly service.
Very friendly and helpful
Great deals on tires
Bud is awesome..
Fantastic service
Honest
Excellent