Omar provided exceptional customer service throughout our shopping experience. He was available for our questions, showed us incoming inventory, and made our furniture shopping experience a breeze. As someone who was brand new to Portland, Omars customer service put us at ease.
The proprietor Omar was friendly and honest. We looked at a couple of other competitors, and his price for the quality of mattress we bought was indeed the lowest. It was great to work with a local family business with the quality of ownership Furniture Plus has.
We went in looking for a recliner as I’m expecting a baby in early 2022. We found one we liked and Omar was kind and patient to answer lots of questions we had.We were in and out in 15 minutes.We saw other furniture we really liked so we will come back. Thank you Omar !
I didnt think it would be a nice place just because of the outside, but as soon as I walked in, I was greeted and helped with the highest level of customer service. Much better than the four other places I went to see that same day. Omar was super helpful and did everything he could to give us the information and products we wanted. 10/10 will be going back for other household furniture needs and telling others about how amazing they treat you just from coming in.
5 stars!! The owner Omar was so kind and helpful. He mentioned the price match feature and the fact that he partners with different brands and can order you something special for a great deal! We left to shop around, but ultimately came back for this beautiful couch here. Couldn’t beat the deal! Great guy, great shop. 10/10 would recommend.
I had been shopping for a couch for a few months, found my top 2 at Furniture Plus, both for less than at other local stores. Omar, the owner, helped me, giving me honest feedback on the furniture, and I was out of the store with the receipt for my new couch within 30 minutes. The 3rd party delivery service he used was great and super fast.The show room isnt huge, but the deals are good and Omar is an honest business person.
Amazing service, attentive salesman. Expansive knowledge of material and services . Best price in the city. After shopping at 8 different locations this is the only place Ill ever recommend.11 / 10 will recommend to friends and family.
I went here in search of a couch, I first discovered this loveseat I really loved and didn’t see much else I liked as much. John let me know they had a couch Verizon coming in and helped me secure it before arrival! He also helped me purchase a new bed at a great price. Wonderful customer service and great prices I could not not find better deals if I tried!
My wife and I went in looking for a mid-century modern sofa and two chairs. Omar, the owner, had some nice choices and we found exactly what we wanted--at very good prices. He was very helpful and friendly--not at all one of those hovering, high-pressure sales people. Especially noteworthy, compared to other stores, he was willing to sell items off the showroom floor. And best of all, he was able to arrange delivery to our home, via Lugg, within 3 hours. We are very happy and literally sitting pretty.
Highly recommended!I went in on a whim looking for a couch. Everywhere we’ve gone the last week has been sold out and on back order for months. I chatted with Omar, the owner and he said we could buy the floor model and take it the same day! As new homeowners this was a huge relief. He advised me not to strap it to my roof due to the risk, and helped me load it and tie it down in the back of my Subaru. 5 star customer service. We’ll be visiting again next time we need some furniture.
My family had a really amazing experience with this store. We came in very close to closing after shopping all day for the perfect sectional. Right by the front door, I knew I found the perfect one for our needs and budget. The salesperson (Jon) did not seem annoyed at all at us being there so close to closing, and also did not pressure us to make a decision. We decided to get the model we tried out very quickly. It delivered in a very reasonable amount of time, however, once it was all set up, there was a small problem with the end recliner. We contacted the store immediately and they jumped right on it. We live a little ways from the store so they gave us plenty of time to bring it back, and had the issue fixed at no charge within two days, and then gave all the time we needed to come pick it up. Very professional and will definitely go back for any furniture needs.
Our sofa search is over! We found a beautiful 2 piece chaise lounge for such a great price. Jon was incredibly helpful and answered all our couch Qs including options for transporting it to our home. I would 10/10 recommend Furniture Plus for those in need of affordable, attractive pieces and a welcoming, honest staff to boot! Thank you!
Excellent experience at Furniture Plus. Omar was very helpful and friendly. We bought a sofa and a coffee table set that we a very pleased with. Very good products and prices. We look forward shopping with them in the future.
I bought a couch today from here. Got a really good deal on it. Im sorry I didnt get the name but he is the owner really nice guy, super friendly very helpful. We were waiting for our pick up truck he kept on asking us of we needed amything. Offered to help us load which he did. We needed a rope to tie the furniture provided that. I would say I was very pleased with the service. I would definitely recommend and shop here in the future.
Omar was super helpful and friendly. We got a great deal on the couch and love it! Great local furniture store!
Two weeks ago I bought a leather loveseat from Furniture Plus and it was a fantastic experience. Omar helped me out and was knowledgeable, polite and patient. He was honest and not pushy at all, I felt respected and appreciated. The furniture they stock is tasteful and will be going back for future pieces. So far we are enjoying our loveseat and think we’ll have it for many years! When I came back the same day to pickup the couch, the other associate John was very polite and helped load it into my vehicle. These guys are great and hope other folks like myself check them out!! Thanks Omar and John!!
Great deals!! And very nice owner friendly service highly recommend will be returning
John was such a great help! He was very patient while I spent my time contemplating which sofa to purchase as well as even coming up with an alternative solution to help get my sofa home! Loved the experience and will definitely be back with some new clientele. Thank you John!
We bought a very large sectional with a ottoman and it is beautiful, fits perfectly in our new home! Customer service yesterday was AMAZING! He was so excellent with our boys, who are younger & wanted to see everything in store, it was helpful as a mom, how he was so easy with them while I was deciding on what we wanted! We rented a home depot truck for $22 & he helped load in truck, taking home our new sectional within an hour of getting to the store! Excellent family experience buying our first very large new sectional & ottoman!
Second purchase from Furniture Plus and could not be happier. Excellent communication and customer service. Will definitely visit this local business again in the future.
I want to shout out to Omar and his team at Furniture Plus! My bf and I have recently bought a sectional from them and we have leveraged their delivery partner Lugg to deliver it to our home. Unfortunately, the pieces are too big to go through our doorway and get to our second-floor living room. We have to contact Furniture Plus and Omar has been extremely helpful! He helped me to know what I should measure to figure out the dimension of our hallway and brainstorm with me for potential solutions. In addition, he has suggested me his friend who owns a moving company can potentially help me move the sofa through our balcony with a way more seasonal price than some moving companies on the market. In addition, he has also offered us potentials of other sectionals/ love seats and kind enough to offer to help us move the sectional back to the store.Omar and his team are really good communicators and they helped us through this process professionally and calmly. You feel you have someone for your back and they are reliable. With their help, we now have a sofa in our living room! I cant suggest this place more for you to purchase furniture from them. Their customer service is probably one of the best that I have ever experienced! If you ever need a piece of furniture, make sure you check them out!!
Havent had such a good customer service experience. On two separate occasions, my partner and I were helped (perfectly) by Jon and Omar (the owner!)Both gentlemen welcomed us when we walked in the door, offered their service upon request, and then let us browse and do our thing. They were super relaxed, welcoming, and they didnt bother us.Until we saw this bright orange sofa that we had to buy. So we did that! They were super knowledgeable and honest and were just all around great. We were able to use Lugg to get our couch the moment we wanted it (and if your piece isnt available its able to be ordered with ease!)Check it out! You dont have to worry about their integrity and theyre gonna help guide you if you need it.
Omar was awesome!!! Great store with great selection. Found a top notch mattress at a great price
I was assisted by Jon and he was extremely helpful, knowledgeable, and friendly. I found exactly what I wanted at a great price. The store was well organized and offered many selections.
Good customer service, good quality furniture, good price, helpful Omar. Stop by here first before you go somewhere else.
Excellent customer service. Good quality and good prices. The sales associate went above and beyond to help us! Thank you!!!
Great furniture place to shop at! After hours of looking and looking we found just what we wanted and needed! Just 15 minutes in and walked out with 2 beautiful furniture pieces. Omar was extremely helpful! Very nice guy extremely recommend shopping here!
Omar was awesome! Super helpful and very honest. Was in need of a new work from home set up and I couldn’t be happier! Thanks for the help and the affordable prices :)
Omar was a fantastic person to buy furniture from. He educated us, was zero pressure, in good spirits, and incredibly helpful.Quality items for very reasonable prices even with the ability to finance.Great experience, I would recommend to a friend.
We had a great experience with Furniture Plus. I needed a new desk since I’m working from home full time now and they had just what I was looking for and at a great price. The staff followed COVID protocols and we felt very safe with the transaction. Super friendly and helpful staff!! Will definitely shop here again.
The sales rep Jon was the nicest rep I had the pleasure of working with, super friendly and knowledgeable about the furniture I was interested in -was very patient with me and overall I had a wonderful experince buying a new couch.If youre looking for cheap new furniture, this is the place! Cannot reccomend these guys enough based on the service and care I received.
We had a very positive experience buying a couch from Furniture Plus. They have a great selection and very reasonable prices. Omar was friendly and helpful but was not a high pressure salesperson. I would definitely recommend Furniture Plus and Im sure we will be back
The BEST experience Ive ever had at a furniture store. Omar was so accommodating and made it beyond easy to find my perfect couch! I will no doubt be back to furnish the rest of my home. Cant recommend Furniture Plus to enough people!
Omar was totally awesome!!!!! Very nice, friendly and helpful. I had been driving around all day looking for what I wanted and by far out of all the places furniture plus has the best furniture, price and customer service! Thanks again Omar. You rock.
Omar was absolutely amazing. We got a fabulous deal on an amazing couch. He answered all of our questions knowledgeably. Very friendly. I highly highly recommend that you check here first.
So happy I came here this was my last stop and I was beginning to give up on a couch until I came to furniture plus! John was super helpful and I didn’t feel pressured at all to buy! I’ll recommend it to everyone
We worked with Omar this month and as we were shopping around, he provided all the information we asked for regarding furniture models, sizes, durability, etc.Once we decided on some items, Omar offered us pricing that was either better than or at least equal to all other pricing, including online.We know that for a fact, after price shopping multiple locations for a full living room set.And, a day or two after purchase, we did wind up asking for some light warranty work to be done on a wrinkle in the back of the love seat. Omar ordered the work through the certified provider, we were given advance notice and the needed work was done quickly and correctly.Our experience at this Furniture Plus location and with Omar specifically, has been outstanding. We strongly urge you to include this store in your shopping itinerary.Gary and Judy
Omar was super helpful and very knowledgeable. He has a great selection and very competitive prices. We love our new couch, and it was delivered very quickly. We would highly recommend Furniture Plus.
Very friendly, answered all my questions, and worked with me on the price. Helped me figure out the best way to pick up/have the couch delivered. Its very comfy and I havent had a single complaint with my new couch. Thank you!
Just moved to Portland and was looking around for a good furniture store. Stumbled upon, furniture plus, walked in and chatted to Omar. He gave me the run down on the mattresses, was really helpful to learn about all the types of mattresses, and there was no pressure either. After a while of mattress hopping I settled on one and omar helped me get it delivered same day!
We had a great experience here at Furniture Plus. Omar was super friendly, knowledgeable, and helpful. We ended up purchasing our dining room table from him and we absolutely love it. I’d definitely recommend this store and hope to shop here again in the near future! Thanks again Omar!
I had been looking for furniture for about a month, but every place I went to were giving me 8 to 12 week delivery lead time . . . probably. They wouldnt even commit to that delivery window. I know that corona virus complicated things, but really?Anyway, I stopped in Omars place one day and he had some good stuff. I walked around, unhassled. When I was ready, Omar answered some questions I had and he worked with my budget to find a great couch.Not only that, he had it delivered THE NEXT DAY!!! Now, THAT is how you do business! I cant recommend this place enough. Do yourself a favor and take a look at this place.
Great store and great prices! Very friendly and helpful staff- we looked several places before heading to Furniture Plus to find our perfect sectional at the best price around. Thank you Furniture Plus!
I found my perfect loveseat straight away and John and Omar were very helpful. They also recommended Lugg for delivery, which went off without a hitch, I had my new furniture within 2.5 hours.
This may have been the best buying experience Ive ever had. Highly recommended! Omar is extremely nice and easy to work with. He offered several great options in our price range and even set up really affordable delivery. Unbelievable prices and phenomenal service! 10/5
When I was in the market for a mattress for my 3-year old, I came into Furniture Plus and was respectfully greeted by Omar. He thoroughly explained all options available for my child’s sleeping needs and hit it spot on. Great mattress, price and service. Couldn’t ask for anything more. Thank you, Omar!
Highly recommend Furniture Plus. Staff was able to answer all questions without being pushy on sales. I found the couch I wanted online but prefer to shop local, they matched the price saving me a lot in cost. Our pickup was setup during COVID and we were worried we’d be without our couch, Omar reached out immediately to set up a private apt. Was extremely helpful and communicative!
Mom and I highly recommend Furniture Plus because of the way we were treated with respect and dignity and the prices are very reasonable. Omar and John are very kind and have excellent customer service skills. If you want a great deal then you want to shop here. The quality of the furniture is excellent.
During this pandemic, these guys have been very help and resourceful. Helping from an appliance issue to new furniture and very professional on delivery following all of the CDC recommendations. A price point that cant be beat! Thanks Omar youre the best!
My husband and I lucked out when this place came up as a nearby furniture store as we were searching for a new couch. Its a small store so they dont have a ton in the showroom but it didnt matter. Omar was super friendly and helpful. He asked us what we were looking for and helped us find the perfect sectional in one of his catalogs. He gave us a quote and we were surprised at the low price. Omar told us that his prices would be much lower than other stores but doesnt every salesman say that? We wanted to see the couch in person, of course, before ordering so Omar directed us to the nearest Ashley store to see if they had it or something similar. After visiting Ashley and seeing that the exact same couch there was $700 more (yes, $700!), we called and placed an order with Furniture Plus. Jon took the order and he was just as nice to work with. We picked up our couch today (delivery wasnt an option because we live 100 miles away) and Omar helped us load it into our pickup. He even offered us an extra set of straps to ensure we would get it home safely. I really cant say enough about how genuinely nice and pleasant this guy is. Plus you cant beat his prices for quality furniture. We will definitely go to Omar first the next time we are looking for furniture, even though he is 100 miles away!
Excellent store, great experience. Thank you Omar!
Jon was very helpful and gave us some great tips! We are very happy with our purchase. They have a very open clean store with lots of fun options and colors for couches and chairs, they also have great prices. I would highly recommend them for furniture shopping. Jon, my parents love the couch, thank you!
Will always be going here for furniture shopping! After hitting 6 furniture stores on a Saturday, we ended up coming to furniture plus and had a more than positive experience. We didn’t have anyone down our throats trying to sell us anything or push us out of our price range. We were able to walk away and think about it overnight without having a guilt trip and came back the next day after deciding on our couch. Everything was quick and East. The prices were great and the service was excellent.
I found this place through Craigs List and I am so glad that I did! I got an amazing deal on a beautiful dinning set. Omar was wonderful to work with and extremely informative, he really knows his stuff. I will be back to purchase a mattress set for my guestroom very soon! So glad that I stumbled across this great furniture store, highly recommend!
Great prices and excellent service! We have bought mattress here for our kids and they had the best prices in town. They are never pushy and give you the time you need to decide on what you want. We will definitely come back to Furniture Plus for any future furniture needs.
Omar is THE MAN! Very knowledgeable, personable & very easy to work with. Didn’t feel like a typical salesperson who treats you like a dollar sign rather than a human—conversation felt like it was coming from a friend. 100% recommended & will return for future furniture needs. Exceptional service! Thanks again Omar, we are LOVING the new sofa!
I couldn’t rave about Furniture Plus anymore!!! Omar was amazing! Treated my son and I like family. Wasn’t pushy, answered any questions I had. Kept me updated with the status of my couch. Came sooner than expected. Hands down best furniture store ever.
Omar was extremely helpful! He knows his products and has amazing prices. I highly recommend this furniture store!
Omar was great! My sofa set was marked at the wrong price (cheaper than what it was supposed to be). Not only did he honor the marked price he still chopped a little off the final price. He was present and avail for me to pick the furniture at my convenience. I will definitely go back if I need anything else. Thanks Omar!
Omar at Furniture Plus was extremely helpful from the moment I first emailed him regarding a sectional. They put it on hold for me and then even helped load it up in the truck. I will not hesitate to come here again in the future if I am looking for anything again!
Heartily recommend. Extremely satisfied with the purchase and overall experience. Got a great deal and had a lot of fun, too (surprisingly). If they dont have what you want in store, they also have a catalog so definitely reach out.
Omar is the man you want to see. He was extremely helpful, got me what I needed at a super price. Some of these other so-called furniture/ mattress shops dont even know what a Hollywood bed frame is. Thanks for setting me up right! 100% recommended.
Such a pleasant experience shopping here. We visited another store prior to coming here and found the experience underrated.John was pleasant from the time we entered the store; was friendly and open to our inquiry.We ended up getting a couch here rather than at the other location mostly because first, they had a reasonable price, and second, they were so accommodating.Highly recommended!!
We had a great experience purchasing a couch with John. He was not at all pushy, gave us time to look through the store then offered assistance when we were trying to make decisions. He was able to find the couch we loved at a different store and order it for $100 less than the other store was charging. He answered all our questions, showed us how deliver works and was an overall great person to work with. Will come back here for our future furniture needs.
Great experience shopping here. We knew what we wanted and they were able to price match a competitor. Jon was very patient and helpful loading and strapping down our couches. Would recommend and go back again.
I knew what I wanted before I walked in, but that didn’t stop Omar from providing top tier customer service. From setting up the delivery to going over warranty details, he streamlined my experience and sent me out the door feeling confident in my purchase. Can’t recommend this place enough!
We just bought a sofa/sectional from Furniture Plus and it was a breeze! Omar, the owner, is very friendly and knowledgeable. He offers help but isnt pushy - very nice to work with. He remembered us when we returned a week or so after looking the first time. They have a nice selection of different styles at great prices! Highly recommend this store!
John & Omar were friendly and provided exceptional service. They were patient and allowed our family ample time to decide on our decision for a couch. Their furniture selection, as they compared items and prices, gave our family lots of options to search for the perfect piece to accompany our family living space. Thank you!
Omar is a great help! Really took the time took help our son choose the mattress best for him. We will be back and will be getting our new sofa set from him soon. If your looking for a great deal and thoughtful service Furniture Plus is a winner and Omar is the best!
Ordered a desk and rug from this store. Love them both. Omar and Jon are very helpful and friendly. They let me look around without being overbearing. Thanks for the great service. I will be back.
Furniture Plus was the first store we visited and after a long week of shopping stores around Portland and Vancouver and spending hours online we came back and bought our couch. The price was great, the couch is well made and so comfortable. Both times we were in we were helped by John - no lurking, no sales pitches, no wheeling and dealing. He simply welcomed us in, let us shop around at our own pace, quickly answered our questions, and helped us load our wonderful new couch into our truck. We will definitely go back for our future furniture needs!
Great experience! Easy, no forced sales, just a chill environment with some cute couches! Jon was awesome! I e also hear good things about Omar❤️
We were looking for a twin mattress for our daughter and were looking for a reasonable price. We walked in and Omar assisted us right away. Showed us what he had in stock and quoted us a very hard to say no to price. Being that they had what we were looking for in stock, we were in and out quick. I would recommend Furniture Plus to anyone that is looking for high quality name brand furniture and an affordable price!
Best deals and really good customer service
Omar is a true professional. He gave us an awesome deal on 2 beds when we moved here in the fall. This review is delayed as it is now spring but I am happy to say we are still delighted with our purchases. This is the first bed I absolutely love! Highly recommend Omar and this store.
Omar was amazing!!! The sofa sleepers I bought are amazing!!!!! Thank you so much will totally buy all my furniture from furniture plus in the future!!
John and Omar were very helpful in purchasing our new couch. They gave us a great deal and just great service. They were attentive to our needs and were not pushy to give us a time and space to think and make a decision. I would continue to purchase from them for all my furniture needs.
Great service! The owner showed excellent customer service. I found a beautiful sectional and he added a lamp free of charge! I highly recommend this store if your looking for great customer service, friendly environment, affordable prices, and quality furniture visit Furniture Plus!
In Portland it’s hard to find nice furniture at a reasonable price. But I had such a great experience here! The manager of the store was really helpful and knowledgeable. He worked within my price range and found several options for me to choose from. The delivery guys were also great!I recommend stopping here to check out what they have!
I bought my love seat from Furniture Plus and had the best customer service! I felt no “sales pressure”! The gentleman helped me get the best bang for my buck, was really patient and super helpful! So far, I’ve had my love seat for about 4 months now and it’s super good quality! 10/10, will be shopping there again!
Omar was wonderful to work with! Super helpful, and truly cared about finding us the perfect couch in the perfect price range for us! We would definitely go back to Furniture Plus and recommend to all friends!
Excellent store! Great customer service, the owner Omar is very helpful. Started shopping with Furniture Plus in 2016, and have furnished my entire home with them since! Had one warranty issue, and Omar got the claim covered after warranty expired, and didnt charge me for it. All in all it was a great shopping experience and no pressure sales! Go see what they can do for you!
I’ve purchased from Furniture Plus a couple times in the last couple years. They’re super friendly and not pushy at all. They have top notch customer service!
I had been searching for living room furniture for several months with lots of poor experiences. Fortunately, I stumbled upon Furniture Plus via Google after being at a store nearby. Omar helped me and he was extremely friendly and knowledgeable. Additionally, the price of the sofa set I purchased was cheaper than anything I could find locally or online. I would absolutely return and I’d recommend this store to my all friends and family.
Highly recommend!!! Omar is super star when it comes to knowledge and expertise. Great quality for a great price!! Can’t go wrong
These guys helped me choose the right choices for my needs! Great selection and amazing service. Very friendly and helpful would highly recommend you stop by and see their amazing selection, they have something for everyone and can help you make your place feel like home! I really liked they have affordable options as well as some higher end quality choices for bedding and other home furnishing needs!
Omar epitomizes what it means to be a small business owner! He is personable, genuine, and knowledgeably answers all questions with patience. The showroom is smaller but there are plenty of catalogs to browse through and Omar and his team are always on the lookout for items they think you might like. What I wanted was on backorder and Omar kept me updated until it was delivered and set up in my home (by a contracted outside company). I will always consider this place first when shopping for furniture!
We were looking for good priced sectionals and we had just about given up. We parked in front of this store to walk to a nearby store and when we got out of the car we realized it was a furniture store so we decided to walk in and see what they had, talk about coincidence! We purchased our first sofa here within a few minutes. Omar was super helpful and nice, we didn’t feel pressured or anything. Highly recommended. They might not have the largest selection but they’re decently priced if you’re on a budget.
EASIEST and FASTEST furniture buying experience! Showroom is neat and organized, not too much stuff, just right! Omar is great, no BS, an honest salesman (who knew they existed lol) I WISH I knew about Furniture Plus when I first moved to PDX. I will definitely go there in future for my furniture needs!
Omar was great. So helpful and so friendly. Prices can’t be beat. I got the same couch $200 cheaper than their competitors. Will definitely recommend to anyone looking for furniture!-c/o Rachel Marchant
My wife and I went in looking for a mattress. We had a budget and picked a mattress within that price range. John offered us an upgrade to a much nicer mattress for the same price and carried out to our car and loaded it. We were in and out of there, mattress in car in 15 minutes. I would definitely recommend furniture plus Portland to anyone looking for mattresses or Furnishings for their home. Thanks John!
My husband and I had a great experience working with Omar at Furniture Plus. He is very knowledgeable and not pushy at all. We were looking for a futon because we thought that was the only thing that would fit up the staircase in our old home. Omar showed us a few options that were nicer looking than a futon and would still serve as a place to sleep for the occasional first. We were still skeptical about getting it up the stairs so he sent us home with measurements so we could make sure. We went back the next afternoon to order!We are very happy we found this local, family owned operation. We will definitely be back when we need to order more furniture for our home!
I found the couch and sofa on a craigslist ad and decided to visit the store. Jon was a great salesperson and let me take my time, he was helpful and kind. After my purchase was complete, Jon and Omar loaded the two pieces in my truck in no time at all and Jon gifted me a leather care set to help keep things looking great. Really good prices and I love my new leather couch and loveseat!
I had just purchased a black couch that was perfect in comfort & simplicity as I walked in I was instantly greeted with a warm welcome and genuine conversation, I really respected that. I just wanted to browse around and wasn’t expecting to find my dream couch right away but I did and with Excellent help and not only did I get a great price but true quality I highly recommend.
Awesome Prices. The salesman/owner guy was really friendly and helpful. We were really surprised at how good the prices were compared to other furniture stores / online.
Go here if youre looking for an insanely good deal on furniture. The quality selection and customer service is second to none. Omar will take care of you and hes local!! U wont find a better deal even on Craigslist I can promise u that!
I was very impressed with the quality of the furniture and very happy with the service I received. I will never go to another competitor.
Jon was outstanding, both on the phone prior to coming in, and in person when I bought a sectional. Omar followed up with a personal email. As a fellow individual who works at a privately owned business, the customer service was wonderful & personal. Well done, gentlemen.