We took it there for $60 eval fee which would be applied to repair for fixing windshield wiper. It was a very curious problem and they fixed it with resetting code. Most places would have charged a lot-especially a dealer. This was painless and cost $75. Fixed within 2 hours which we needed since we were out of town and just passing through.
Well it’s been over two weeks now since I had my car serviced by Pro Tech Auto works. I waited this long to write a review just in case but I have to say my car is running great thanks to them. It didn’t take very long to fix it up for me and I really appreciate their help in getting it done the same day I called and said I had a problem. Thanks to Steven for letting me know I could go in that day, Chris for working on my car and for also checking to see why my front washer fluid wasn’t working. He didn’t have to but he was thoughtful. Thanks to Freddy as well for doing his best to communicate with me. His company is well appreciated.
I was here yesterday as I got my battery replaced at AutoZone down the street and when I was screwing the terminal on, the screw broke. I took it to Pro-Tech, and the mechanic was able to find a new screw and nut that worked perfectly, and didn’t even charge me at all. This was a great experience and I would highly recommend this shop based of this act of generosity alone.
We will not use this shop again.The lead mechanic is no longer there (the one who knew what he was doing).They overcharged (a quote of $392, became $587 because they said they replaced items they did not replace).They had the van for a week and delayed completing the job.The lead mechanic no longer works there and now the current mechanic (there are no ASE certifications on their walls now) does not know how to diagnose mechanical issues correctly. We took in an a van with an engine tick/knock, they suspected manifold gaskets and replaced said gaskets (I checked). They also said they replaced the manifold bolts and replaced collector gaskets and bolts.ONE bolt on the collector was replaced (passengers side) NO OTHER BOLTS on the manifold were replaced (I can tell, since they are pretty rusted).They did not replace the collector gasket on the drivers side, and one bolt is now missing (they took it off, and left it .. never finishing the job).This shop was sold prob ably a year ago and the mechanic at the time was awesome. The hired a mechanic, Chris, who was certified in multiple areas. He was awesome. Now, they no longer have him and their management has changed hands. They are charging for work that was not completed and not done correctly.
Dropped my car off for diagnostic and they called at 1 to say they couldn’t find anything wrong. Told them to change the oil and I will pick up before they close. I called at 5:00 and no one answered, got a ride to the shop to find they were closed and I told them I needed my car because I had to work the next day.Horrible service and I worry now that they didn’t even do the oil change. It shouldn’t take all day for diagnosis and an oil change. And they first told me it would be $500 and I said never mind I will come get it then lowered the price to $200.DO NOT take your vehicle here!
Dan is the MAN!! The previous owner of my vehicle utilized this shop, so I continued to do so as well. A complimentary diagnostic for check engine light was completed...my oil change was done...my AC was fixed...amd theyll complete the work for my engine light. Dan is the main one Ive interacted with and appreciate his down to earth demeanor, thoroughness, and time to explain all in lay-mans terms.
Awesome workers .friendly and polite. They truly care about their clients/customers
They diagnosed and returned my car to service in one day.cat was in limp mode when I took it in there. It tested for 5 different issues on the scanner. They figured out which code to address and that fixed them all. I felt they did a great job. Not cheap but todays cars are not cheap to fix. Just the scan tool cost thousands then the training to use it. I would recommend these guys.
Awesome and professional people. Friendly associates and they know their job.Courage
Great place to get work done. Really great service and willing to work with me! Will definitely come back here in the future for more work. Thanks to all employees that work there
I went in for a pre purchase inspection at the location Im portland by flying pie, which was 220 freaking dollars, and they missed the cigarette lighter not working and two obd2 codes, and missed diagnosed a leak as an oil pan gasket leak lower but turned out to be a timing cover leak. Ive mentioned the cigarette lighter twice in follow up texts theyve sent and they ignore it every time. Save your money. Edit: I was confused about your location but this is the correct one. I ate at flying pie while waiting for the inspection. I edited it to be correct.
I had an AC compressor installed along with new front and rear shocks. The crew is high quality, and they are easy to work with. My new go-to mechanic shop.
I called to see if they could fit me in and they were able to! Staff was super friendly!
Freddy and his team have taken care of both my Jeep Wrangler and Camero. They were able to fix everything within a few days and did everything to make sure it didn’t cost me thousands. Definitely recommend. Great service great people.
Great shop! Ive been brining my cars here for a couple years now and always have a good experience. Quick oil changes and considerate workers, and they always check in about issues theyve run into.
I am very pleased with the hitch install work that Pro Tech Autoworks performed on my 2016 Subaru Outback.The entire team was very responsive and communicative throughout - I will not hesitate to go to them again next time my car needs anything.
I am so impressed with the condition my 2013 Prius came back... it was like brand new inside. I have never had it detailed before and it was quite crusty inside. I took advantage of a deal they posted for interior detailing and would have been happy to pay full price because it was so good. Definitely getting my husbands car done soon. Alex and Tonya were great and just incredibly thorough. Money well spent.
Ive never found friendlier and more honest auto service than Pro-Tech Autoworks! As if it wasnt enough that they provide friendly and professional service, they also support the troops by offering a military discount.Ive brought all of my vehicles there and have recommended them to all my friends but keep in mind that excellent businesses dont remain a secret so make to call them ASAP to make an appointment!
I have used pro tech twice now and both times have been blown away with their customer support and communication as well as the transparency they utilize with their customers! Thank you guys!
Fantastic experience! We needed to do a Pre-Purchase Inspection, and they made themselves available, were ready for us when we arrived, and got us taken care of quickly. Very professional, very friendly, and we got a great report that helped us make a decision. Freddy made us all feel right at home and the technician was awesome! Thank you guys!
I have used this shop religiously since I bought my car over a year ago.After writing a raving review just months ago, i am sitting in the office of pro tech editing said review. The quality of over all service has gone down.I LOVE the mechanics and Dan especially is kind and helpful even when they three brothers who own this place leave him with no information or help at the front desk for the last couple hours of each day, when people are picking up their cars. When quoted for my control arm two weeks ago, it was six hundred and something. The price has not only gone up to seven hundred and something but also, i dropped my car off on Monday, the schedule says Monday & Tuesday were the days it was scheduled. It is now Wednesday at 5 pm when I said I would arrive to pick up my car after TWO DAYS and they never ordered the parts 🙂They never call to let you know the job is done or that it will be taking longer than expected, I suppose i am expected to call THEM to ask about the job they are doing. I have never been expected to do that before, this will be the last time I use this shop.For $120 an hour, you can get a phone call when your car is gonna be late for pick up, just not at this shop.
Hired Pro-Tech Autoworks services to make a car pre-purchase inspection. Dave, Kris and their team made a comprehensive written report on the cars condition and needs and still had the disposition to explain every single item. Their work was very professional and it felt like talking to a friend, having received received all their honest advice. All that for a really good price!
These guys are awesome. I will not go anywhere else for auto repair. They do exactly what they say they are going to do and do not over charge. Friendly prompt service at the right price how it is supposed to work.
Pro-Tech is an excellent shop with friendly down to earth people. David was extremely helpful and easy to work with. Very satisfied with the level of work and will definitely come back in the future and recommend to friends!
Best services in Portland! The technicians/ management are highly skilled and knowledgeable, customer service is excellent, and services are always completed in a timely manner! My 04 C320 Mercedes-Benz runs better and stronger after a visit to Pro-Tech! I highly recommend and wouldn’t go anywhere else for your automotive needs!
PRO-TECH AUTOWORKS COMPLETE AUTO CARE AT 16651 SE MCLOUGHLIN BLVD. PORTLAND OREGON. REALLY HOOKED ME UP TODAY. I JUST MOVED UP HERE FROM THE BAY AREA, AND NEEDED MY NEW SPYDER HEADLAMPS PUT IN. I PICKED THEM OFF A GOOGLE SEARCH AND SPOKE WITH FREDDY LANDSTROM, SUPER GREAT FRIENDLY GUY. HE SAID HE WAS BOOKED BUT TOOK ME IN ANYWAY, BECAUSE HE WAS CONCERNED FOR MY SAFETY. VERY RELIEVING TO HEAR, YOU DONT NORMALLY GET THAT KIND OF RESPONSE FROM SHOPS. THE TECH THAT PUT IN MY HEADLAMPS FLOYD. WAS ALSO A GREAT GUY, REALLY FRIENDLY HANDLED MY NEW LIGHTS WITH SUCH CARE AND THE ASSEMBLY LOOKED GREAT AFTER. ALL IN ALL, SUCH A GREAT EXPERIENCE WITH GREAT PEOPLE. I WOULD DEFINITELY RECOMMEND, AND I LOOKED FORWARD TO VISITING THEM ON MY NEXT REPAIR OR UPGRADE.
Excellent customer service, took care of my problem very easily and quickly and gave me a great deal! This was a cold call for me and I didn’t know what to expect. I will be bringing my vehicles here from now on!
The service I received the three times Ive been there was great. Patrick, Dan, Kris, and David are very professional and explained everything for me with great care. Patrick and Kris are both very knowledgeable about why services should be done and what could happen if I were to wait on a particular thing my vehicle needed. I would recommend ProTech about any other shop around.
They are awesome, they repaired my diesel jeep, 3 other shops couldnt fix it.
I joined Protech Auto’s monthly membership a few months ago and I’m very happy with the service so far. They usually are able to fit me in the day I call, or at least within that week - they stayed a bit later on New Year’s Eve to fit me in. Their customer service is always friendly and I don’t feel like I’m being tricked into extra services, which is a huge relief and rate to find in mechanics in my experience as a female bodied person. I plan on keeping the membership until I leave the area.
They gave my son an honest estimate, explaining in detail what was to be done. Had it in and out quickly and worked with my son. Definitely going back! TYGuys
Bring your classic car here! Kris knows his stuff when it comes to classic, carberated, distributor controlled engines. Hes taken care of my 1978 Mustang now twice. Not only that, I enjoy doing some mechanical work myself. Kris is willing to pick up where I left off and is willing to check my work. No other mechanic Ive dealt with is this flexible. Very cool, great guys and thank you for taking care of the banana!
I recently purchased an older vehicle and brought it in for an inspection. They walked me through the entire vehicle and spent the time answering my questions. They were professional, courteous and very knowledgeable of my particular vehicle. I felt the services were excellent and reasonably priced.
Best experience at a mechanic shop of all time!!Thanks guys
Freddy was on it! He suggested I bring my car in to look it over and was positive he could get me a great deal on a transmission. I didn’t listen. 🤦🏻♀️ Wasted a month with another auto shop. He fixed it and got me in right away, worked with me on cost. And was able to get my car up and running again in less than a week! Should have listened to him in the first place. Pro-tech will be my go to shop from here on out and I truly recommend them to anyone!
Very quick, professional, and courteous. Great customer service. Kris took care of my service and did an excellent job. Would highly recommend this business.
Needed a headlight replaced. I called & got in a few hours later. They were very professional. It went very fast under 15mins and I was good to go. The price was great also. The person who was @ the front counter, Freddy was very kind & most efficient. I highly recommend Pro Tech Autoworks.
Horrible experience with very dishonest and rude people. Stole money from me for services not performed. New owner, Joe said he would repair then bailed after numerous conversations, texts and instead of communicating directly with me, sent his office manager Fred to attack me verbally. Very dishonest and rude business. Do NOT trust this business! Never again will this business have my trust nor will anyone I know will ever use this business. Come to find out, I was being ripped off a second time quoted double cost of a rebuilt transmission. Ive been reminded by many people and repair shops that I am not alone, they have had the same experience with Protech Autoworks.. I gave Joe many opportunities to fix this. Shouldnt even have one star...
2mos still no phone calls in process of getting attorney
My car had a bad Alternator on my modified charger, because my other shop I took it to, didnt tell me I needed a better one. The work was done right away, compared to having to wait a week at the other shop. They were nice and friendly and keep me in the loop with what was happening by sending me texts.
This shop was able to get us in the very next day. We dropped off two older VWs both with various check engine codes and one coolant leak. They provided a FREE diagnostic check and great service at a reasonable price. All were extremely helpful and friendly. 10/10 would recommend!
Work was done on time & as requested.
Freddy & the crew were great communicators before during and after working on our car. When something came up, they really went the extra mile and even stayed open late just for us. 10/10
Excellent value, quality and quick service. Best price in town. Worth the drive from beaverton.
Im hoping I actually got the right place. Its not on the map but they have a detail in place here and the gentleman that helped me on my 2021 Toyota Tacoma was beyond awesome and very helpful.
Had the car 3 weeks w/ 28k miles on it and check engine light came on. They fixed it quickly and affordably!. Even added a beautiful interior detail at a discount.
Talk about bigger better faster cheaper, not to mention the great customer service, they had me in and out. First of all I drive up I said I got this and that that needs to be replaced but I have to make it to my sons graduation. The gentleman that opened up big guy was very very nice and said yes I will get you right in no worries, then the Mechanic Chris pointed out a few things that were wrong on my vehicle and was very quick fast and thorough.In today’s busy life everybody needs this type of Mechanic we don’t have time to just sit around waiting till Monday to get our vehicle worked on they had me in and out and the price was right !not to mention they guarantee their work. These people are the best if you need your work done right away give them a ring I’m sure you’ll be quite pleased. Thanks guyssincerely Matt the mattress king out of Boring Oregon,Now I can get my deliveries done as quickly as possible in my mattress business.As a business owner I know bigger better faster cheaper is the way to be and these guys got it nailed what a great pit crew/mechanics
Pro-Tech has done two pre purchase inspections for me and being a young women who knows nothing about cars they helped guide me to purchasing one worth my money. They’re honest, straight forward and reliable. Both times I came to their shop their customer service has been outstanding. I will be a customer of theirs for as long as I’m in the Portland area. 100% recommend this place.
Pro-tech is one of the best organizations I have ever done business with. They were very forthright in the business dealings with me and did an excellent job of communicating with me every step off the way. What a refreshing surprise it was, dealing with a repair shop who conducted business in such a way as to really make me feel like I mattered to them; AND, the quality of their work was top-shelf!Thank you Freddy, Joe and, the technicians who worked on my car; I will be back when I need work done in the future!
Ive been taking my vehicles to Pro-Tech Autoworks for over a year now and have always had positive results and positive experiences. They are clear about the service they are performing, and they stick to their quoted estimates. If something new (or outside their original estimate) is discovered they are clear about what it is, why its important and how much it will cost. Of all the great things about them, the most valuable thing they provide is trust. Trust that your vehicle is in good hands and trust (integrity and honesty) that they are only going to provide to you only what you need. Im so glad that I found them!
They lost my car. They changed the price & then said I heard wrong when they didn’t know my husband had been in the room and on speaker phone. Picked up car post service and the SERVICE I paid $1151 for had NOT been done.
Awesome people, they fixed my car really fast. The place is very nice and neat. Prices are great. Totally coming again.
Great service, good on time job, and a great value. Joseph and his crew are doing it right.
After an auto accident, i had my car towed to pro tech.The guys were a pleasure to communicate and work with thru the diagnostic process of the repairs that were needed.in the end my car was totaled.But i will remember their customer service if i need any work done to my car.thanks Kris and Freddy.
I really like Freddy and the techs. They answered my questions and also gave their recommendations. Very helpful and knowledgeable. 5 stars!
Always very helpful!
I was most impressed of how these guys value your time. They worked around my work schedule and got my truck done in a day. They ended up staying overtime just to finish it in time. The work was done right, however I did notice some things that were wrong. However they welcomed me back to fix what I was unhappy with. They invited me into their shop and that’s when I noticed Pro-tech has a solid group of guys that care about the service they are offering. From the beginning to the result of my fix I’d summarize my visit as professional and honest. I would recommend people to give them a shot if they are looking for a honest and professional shop, which is a rare these days!
Excellent job on my truck and great services I recommend coming here to get your vehicles fixed they have everything here
Did a great job on my 1965 Impala. Shop is clean and all employees very professional. Work done with quality and on a timely matter. All updates called via telephone, no matter left in the dark. I am pleased and will be back with any classic car I have, they have my trust.
Great place. Courteous staff
Quality work done in a very timely manner. And great customer service!!! Had a bunch of stuff taken care of on my Toyota pickup and wifes Accord. Work was done in days and even same day! Cant beat Pro-Tech Auto works! Thank you all so much!
I set up an appointment to fix temperature issue witch was the thermostat . i also have check engine on ask them to install back shocks and to check for klunking noise in front and to install spark plugs witch had the part. so iget a call they said check engine light didnt come and that they dont have a diagnostic tool for my cars obd1 one port . i told them i gott a 332 egr code.and ask if they can check the vacuum. so they told 1600 for spark plugs.600 for front pads.so what i got done was thermostat and struts witch i brought.still have klunk and check engine .they didnt seam to care
Everything was great. I had a concern about something and they went out of their way to make it right. Very professional. I appreciate their business.
The prices can’t be beat and wonderful customer service. Freddy rules! I will definitely be coming back for future maintenance.
Joseph and the team were friendly, knowledgeable, and quick. Thanks for the quick work on my Chevy. I’ll need a few more repairs done and will be coming back.
Nice people did just what i wanted didnt tell other things needed fixed. They were honest. Id go back.
Pro-Tech always provides excellent service at a fair price with great customer service.
Joseph and his team have been terrific. They picked my car up from another garage and spent a lot of time going over all of our options. I would recommend Pro Tech to anyone.
Freddie and Chris really went above and beyond to help me with my car! They’re good, honest guys you can trust!
Tire rotation The Best Service ever
These guys are awesome..... We brought a SUV in that we are thinking about purchasing and they did a thorough and honest job. They obviously care about what they do and the ppl they service, great price as well. Will recommend them to everyone I know.Brandon-Melissa
Unbelievable experience. Team is extremely nice. They had an issue with the repair due to a faulty part. However, they took the time to make sure it was right and didnt charge extra for the time it took. Gave a military discount and provide excellent communication with me. I had to leave out of town the next morning for work, leaving my wife with no way to get the vehicle with little kids at home that were sick. THEY BROUGHT THE CAR HOME TO HER!!! Who does that??? Just... Wow! After relocating here and leaving my mechanic I had for 10 years... I was concerned finding a new one. Not anymore. I wont go to another place but here!
Once again, I had an amazing experience with Pro Tech. I called them this morning because my car battery kept dying. They immediately took my car in, drove me home while they were diagnosing it and then back to pick my car up when it was ready - all within two hours. Thanks Pro Tech!
Pro-Tech auto’s staff are friendly and timely. Their lead mechanic Daniel explains in detail the problem and solution. My repair was quick and the cost was fair. I highly recommend this service.
Trust is the most important factor when choosing a repair shop. A friend of mine highly recommended this place. They have proven to be very trustworthy. A dealership told me I needed 2 unnecessary repairs. I had a bad feeling about it, so I took it here & got a second opinion - so glad I did. They have now worked on both of our family cars. They are so much more transparent than other shops I’ve been to. I highly recommend Pro-Tech.
Awesome customer service! Very knowledgeable and understanding as well!
BEST BY FAR! After a terrible experience across the street at the Jeep Dealership, I stumbled upon Pro-Tech Autoworks. Brian and his team provide superior service, have excellent communication, and always follow up after I get any work done. I have had services from oil changes, thermostat and electrical, and Brakes, and will continue to do business with Pro-Tech. Save your money, save the stress, and go where you know the job will be done right!
Pro-Tech did an amazing job on my car I had no clue what was wrong with my car they got me right in no questions totally walked me threw everything they are very quick had the best prices for there parts and labor I will being going here for all my car problems 100% amazing
They communicated very well with me. Quoted a fair price. I said it might have been a more expensive fix but they were honest and told me it wasnt as bad as i thought.
They ate the best bunch ever!!! So friendly and great work
This business, Pro-Tech Autoworks, is one that hasnt forgotten about customer service, honesty, and integrity! Great owners, staff, and technicians that know motor vehicle maintenance and repair as good as anyone and will do you right!John Redenbo
Quality work done in a very timely manner. And great customer service!!! Had a bunch of stuff taken care of on my Toyota pickup and wifes Accord. Work was done in days and even same day! Cant beat Pro-Tech Autoworks! Thank you all so much!
VERY accommodating customer service! Freddie was great with communication and very helpful in working with me to meet my needs! Even gave me a ride home! Ill be back!
This is my mechanic from now on. I know I am in good hands with the folks down at pro-tech.
These guys were totally awesome. Had my Jeep towed in and they got right on it. They kept me informed as work was being done and what they found. Parts were not available until the next day and they did a fantastic job rounding up a rental for me. Picked up my Jeep the next day and was totally blown away at how quickly and thorough the repair was done. The total cost was well below what I had expected. Highly recommend these people.
The mechanics at ProTech are honest, personable, genuine people. They are skilled and the work is always well priced and done quickly. I will only bring my family’s vehicles here! Highly recommend!
Above and beyond service, skills and knowledge! I will never take my car anywhere else! Thank you so much !!
We had our 2008 Ford over heated on the freeway during 5 pm traffic in 90 degree weather, so we pulled to the median and called for a toe truck. We were overwhelmed by traffic and heat when the truck Driver asked where to take the car, we let him choose! Pro-Tech was the place but it was Friday night and they could not get parts until Monday. By Monday noon the part was on the way and the estimate was reasonable. By 3pm the repair was done. When we arrived they showed us the old blackened part. They seemed honest and were not waisting time. We would go there again.
Friendly Staff, very flexible with my Company while deciding on a large repair needed, as well having provided a fair price. Have since brought more vehicles for work done, and will continue to do so.
Tommy is an awesome mechanic and this shop will do right by you. Much recommended :)
The one star is for the Man and his daughter who gave my family a ride to shari’s. I thank them. This shop was not equipped to fix my issue. Instead of admitting it they allowed me to get back on the road over 300 miles to Sacramento where my truck is currently at a dealership doing what they were supposed to do. They charged me for a service that was covered under my warranty because they dont know what there doing. Im.... and now no one will answer the phone.
These guys are awesome!!! They take their time. THey are solution oriented. They are detailed in explaining the issues and the ways, if any to resolve them. They show their work. They stay in communication during the process of having your vehicle and check in a few days after the repairs. I would highly recommend the shop.
Had the guys at ProTech work on a few of our vehicles. Always great quality work no matter the job. Would definitely recommend!
Getting my car repaired was very simple thanks to the owner, Finian. He worked quickly to get the parts ordered and replaced as quickly as possible, and he kept me updated through the whole process. Everything was finished when expected and without any surprise costs. Trust is very important and I will be coming back to Pro-Tech because they showed me they were trustworthy.
These guys have done great by me and Brian has been maintaining my fleet for over 5 years prior to opening Pro-Tech Autoworks. He has definitely saved me a lot of business and allowed me to hit my deadlines as I need my work vehicles well maintained and up and running quickly. Thanks guys, wishing you the best and you will always have my business!
I would definitely recommend Fin and Bryan. They are great guys and they have been helping me and many of my family members with any issues we have with our vehicles for a very long time prior to opening their dream shop. I would recommend them as honest and trustworthy to anyone.
These gentleman performed an oil change on my vehicle (near closing time =/) and brought to my attention my skid plate was hardly hanging on. Ive had issues with past vehicles and other shops have told me to put it in my trunk or trash it, but they wouldnt address the issue. After talking with the tech he went beyond expectation and helped secure it back to its near OEM status. Nice to not be treated as an idiot first of all, but secondly just to put in the extra effort at the end of a long day. Its the little things like that make me feel good about bringing my business here.
Awesome team! Found hard to get items and repaired the issues I had with care and speed. Im extremely satisfied. Thanks guys. I will be back for maintenance as needed.