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Central Auto Body - Multnomah Village
7835 SW 37th Ave, Portland, OR 97219, United States
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Central Auto Body - Multnomah Village
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Fr
Review №1

We didnt have a major job and I was concerned that we wouldnt be taken seriously -- needed a rear view mirror repaired after I damaged it while backing up. Quite the contrary -- they were great! Timely, professional and cost-effective -- everything about this transaction was excellent. Weve been fortunate in avoiding major damage for quite some time, but when it occurs Ill head straight to Central Auto Body to get it fixed.

Ke
Review №2

This is my second time visiting this shop and I’ve had only great experiences. I ended up with a scratch down the length of my car from someone’s attempt at a parallel park. I took it in and he decided to polish it out versus fully repainting, which sped the return up significantly. Within an hour I had my car back and it looked perfect; you couldn’t tell anything had happened. Everything was so fast, professional, and easy. Everyone I’ve interacted with here has been super friendly and knowledgeable and I would definitely recommend them to anyone needing work on their car.

Ho
Review №3

Took a little longer than expected due to a backorder on a certain part, but other than that, my car looks great again. The staff was really helpful, and they also took care of the rental car process for me. Also, they didnt adjust my seat, which was the best part of all.

An
Review №4

Central Auto Body was very professional and friendly, providing great insight and were very helpful in repairing our vehicle, without the headache that we’ve experienced with other auto body shops. The employees were a pleasure to work with, I would recommend them 10/10.

Ti
Review №5

Courteous and professional service. Quick turnaround! Thanks for an excellent customer experience.

da
Review №6

Fantastic service and affordable cost. Very happy with the results

Jo
Review №7

I took my Audi in to the Multnomah Village location for a self pay repair. The team was very friendly, the repairs they did lookamazing and they detailed the inside and interior as well- Thanks it looks so clean! Thanks so much. Huge thumbs up.

Bu
Review №8

Had a tree fall on my truck during the 2021 Ice Storm in Salem, Oregon 3 months after buying my new F150. There was a ton of damage. Took longer than expected, however, they kept me updated weekly. Extremely professional. Got my truck back 1 week ago, I still cant find anything that shows work has been done to it. Its back to NEW condition. THANK YOU!

K.
Review №9

Not bad. Location in my neighborhood, friendly people.

Em
Review №10

The best customer service Ive had from anywhere in a long time! Repaired my vehicle in a timely manner, communicated honestly, and had fair prices. Im completely satisfied and happy with the end result. They even washed my car inside and out as a courtesy! Would recommend this repair auto body shop to anybody thatll listen! You guys are A+. Thank you so much for all the people involved.

Ri
Review №11

They did a beautiful job fixing my car. They were open about the details, did wonderful work, and were super friendly/professional throughout. John was a great point of contact. I happily recommend them.

Vi
Review №12

Had a great experience here. The customer service was excellent, they walked us through the process in detail and our car was like brand new in no time. Jonathon was very kind and worked to make sure the price was affordable for us. Im hoping we wont need to repair our car again anytime soon, but if we do Central Auto Body in Multnomah Village will be the first place well call.

Ma
Review №13

It’s the second time I’ve used Central Auto Body and they haven’t let me down. They are a great group of guys to deal with and did a wonderful job repairing my car. Highly recommend them.

Da
Review №14

Zach was great, transparent with options/outcomes and really had my best interests in mind.

Jo
Review №15

Wow wow wow! This Multnomah Village Auto Body Shop performed the work on our car amazingly fast with Precision quality. This is the first time I have used this business. I hope to never need their services again but if I do they are the only ones I will go to. They even surpassed the insurance companys expectations. incredible people to work with. If you need any auto body work done please contact this business.

Ga
Review №16

Fast service, great communication, quality job!! Someone hit my car and it needed body work. This is my first time going to a car body shop and my experience couldn’t have been better. I think they even cleaned the inside of my car! Will use this shop again if needed.

Al
Review №17

Lets face it - no one goes into a repair shop in a good mood. Its always a disaster that needs to be handled . . . (unless you are having your Lamborghini painted a flashy red!).I brought my Volvo into Central Auto Body for a repair for an accident that was not my fault . . . they were recommended by the other drivers insurance company. I was reticent - wanting to have a shop I had used previously do the work.Besides being very courteous and efficient I was amazed at the quality of work they did. I have a new silver Volvo S60 that I take great care of - and I was sure that I would be able to see the difference in the paint - as both the rear bumper and quarter panel had to be repaired.Central did a fabulous job - there was no indication that any work had been done on it. In only a few days my car was repaired, washed, and returned.I highly recommend Central Auto Body - Multnomah Village . . . they did excellent work and provided great customer service.

Ge
Review №18

I was impressed...friendly staff, organized, had all the necessary paperwork to get things started, and a clean, organized shop. Now, after the repairs were complete, they again had all the paperwork completed, the check out process was seamless, and the car looks BRAND NEW. They did an amazingly good job, the car was detailed inside and out, and looks showroom fresh. THANKS. Im truly impressed!

Ma
Review №19

These guys are amazing! They finished a repair the same day (including obtaining parts!) on my 2019 Subaru Outback with high quality work, detailed the car and even installed a hitch as a courtesy. Bottom line is my car is better than before it was damaged! Wow!

Ja
Review №20

Great customer service and communication which made the process really nice. They did more than what was asked which I really appreciated (like lightly cleaning the interior of my car). My car turned out great and I cant tell there was ever any damage. Thanks again!

St
Review №21

These guys did a fantastic job in repairing my hood. They did it quickly as well. Highly recommend them.

Ly
Review №22

They were really great! The process was very straight forward. They estimated it would be done in a week and did just that! Chase was great with telling me what they did to the car. They called for updates on the car and then called when it was ready. I needed a rental car throughout the process and they work very closely with Enterprise and that was a smooth process as well. My car looks brand new and they detailed it for me! I will recommend this place for sure!

Ra
Review №23

Fantastic and friendly service and I received multiple calls to update me on the current status of my car and it’s repairs.

Ma
Review №24

My car was well taken care of at Central Auto Body. Repairs were done timely, especially given the timing of the Christmas holiday. Very professional staff. Was picked up at the repair shop and shuttled to the car rental. I was able to leave the rental car at the repair shop when I picked up my car...super easy and convenient. My car looks great. In addition to the repair work, my car was detailed and looks brand new!!! Thank you.

Ma
Review №25

Quick, efficient service replacing our bumper.

Am
Review №26

They were so quick and professional! Great job on the repair

Aa
Review №27

It was a great experience. My car was repaired quickly. The results were flawless. Paint was matched perfectly. Everything looked good. Staff members were polite and professional. The gentleman from the rental agency was great as well. Got me into a great car and explained everything very well. If your car needs work, sent it to Central. They will take good care of you!

Aa
Review №28

These guys were great. Finished early, everything looks great, clean car, great communication and worked great with my insurance/rental car agency. I know where I’m going for any of my future auto body need. Thank you guys!

Ri
Review №29

The body shop kept me informed about the progress of my repairs just as they said they would, always very open and transparent about what they were doing. They delivered my car a few days early as well. And of course, the repairs were top-notch.

Ch
Review №30

Great service and communication! I had a few scratches on my bumper from a collision. They fixed it quicker than their predicted timeline. Moreover, they cleaned/vacuumed the inside of my car and fixed my broken car key fob. They went above and beyond and I truly appreciate that! I’d recommend them to everyone!

Ja
Review №31

I had some back damage to my car and they made it look brand new. They really helped me out and did such a great job!

Li
Review №32

My car got keyed, and I was referred to Central Auto Body by my insurance. I was so impressed! Chase was helpful and thorough when checking the damage on my car, and kept in contact with me with updates about the course of action to fix my car, and when it would be ready. They did such a wonderful job! Its like my car was never damaged. Not only did they do a great job fixing the side, they also wiped down my dash, and vacuumed the floor mats of the front seats! Everyone that I interacted with was so professional and patient, even when I was in a rush to get my car and hurry on with my day. Im so thankful for the wonderful work they did on my car, and how easy they made the process.

De
Review №33

All around great body shop. From quality of work to customer service. Lee truly cares about his customers and makes sure they are happy when their car is returned. I had done work to my car at a different body shop near my home and i hated it was not happy. So when I left it at this body shop I was worried especially because I was from riverside. Once i went to pick up my car i was blown away on the paint work. Everything looked great and Lee definitely took care of my car. They work with the insurance so it makes it hassle free for the customer. They also give you calls to update you and give you an estimate time your car will be ready. Absolutely loved this place.

Ji
Review №34

I have had Luke at Central Auto Body work on my past seven cars. I am always 100 percent satisfied. They even just fixed the fiberglass on my Cobra that is painted red. You absolutely cannot see any blend. Thank you again Luke!

Su
Review №35

They are great. Reattached my front bumper at no charge!! Would definitely recommend this company to anyone wanting fast, competent service.definitely 5 stars !! Ray B

Ro
Review №36

Excellent Customer Service!On our way to the coast for a special weekend, our car broke down in front of Central Auto Body Multnomah - literally, in front of Central Auto Body! Even though we needed mechanical assistance and not body work, these guys were all over it! They helped us get a new battery and a fuse so that we could safely get to our dealership for additional services. They easily spent two hours helping us but they didnt charge us for their time.Thanks again for all of your help.The Bowmans

Ju
Review №37

We had a fantastic experience here. The new ownership is wonderful. We came to have our door handle fixed and the previous owners wanted to charge four times the amount we were quoted for the new folks here. Super nice and they finished the job on time...which I find to be rare in auto repairs. This is our place to go and we will recommend them to everyone.

Pa
Review №38

I have been bringing my vehicles to Central auto body @ Multnomah for many years for various things. I have never had an unpleasant experience. The staff is very knowledgeable. Vince will always take the time to explain all your various options and answer any questions you may have. You cant beat a company that will deliver exactly what was promised and on a timely manner. Central auto body @ Multnomah will be my first option for any future auto body work.

Ch
Review №39

Had a great experience. I filed a claim with Geico and this was a preferred shop. They did an amazing job matching the paint on my car for the repairs and I even had a rental car waiting for me when I dropped it off! Couldn’t be any happier!

Na
Review №40

Considerate, responsive, quick, professional, transparent. 10/10

Ha
Review №41

They cleaned my car inside and out as a courtesy. I was so taken aback I sat in my car for like 5 mins just shook at their customer service and professionalism.10/10

An
Review №42

Not only does Central Auto Body Shop do amazing work but they have the biggest hearts! This company went over and above for me! I’m so grateful for them and will definitely be a returning customer should I need more body work.

Jo
Review №43

Amazing quality work, good shop communication. Car was returned cleaner inside and out then before!

Gr
Review №44

The excellent work was done in a timely manner. I was treated courteously and well informed of progress. Coordination with Enterprise rental car was seamless and convenient.

Ad
Review №45

After performing a poor job on my car,.(which was WAY overpriced and needed to be done again by another mechanic),.I was surprised to the manager harassing a poor homeless man for collecting recyclables from the road. Uncool. Avoid if possible.

Ja
Review №46

Terrific service, knowledgable, high quality work. Even got the vehicle back 4 days earlier than expected!

Am
Review №47

I was in an accident and referred to Central Auto. It was the most helpful and pleasant experience possible. My repair was handled promptly and Central Auto also took care of all my car rental needs. I could not be more grateful for the team at Central Auto and will be using them for my future car repair needs!

st
Review №48

Very professional. Good communication throughout the project. They even cleaned the inside of the car upon delivery - nice touch demonstrating attention to detail!

Ol
Review №49

My car looks brand new and it is 7 years old. Seamless professionalism from the time you call in to the time you drive away. Thank you

Ev
Review №50

Great customer service. Very friendly. Their final product was great. Highly recommend.

Ro
Review №51

Thank you everybody at Central Auto Body for doing a great job on my car after my accident. The service was great, ( Thanks Chase) the Car looked amazing, ( I really appreciated the cleanliness) and I had a beautiful rental car from enterprise during the repairs.

MO
Review №52

Can’t be more happy about this place. those people aren’t just professional they also are very human and understanding. they take all the time to explain every thing and really care about their costumer well being. thank you central auto body.

Ch
Review №53

These guys are the BEST in my book. Caring, understanding and genuine. Some places only say it. These guys DO IT.

Ri
Review №54

Abbys Collision Center has been amazing twice for me. I chose them the first time because they are located in my neighborhood. I chose them the second time because they do quality work and actually care about their customers. Everyone there is wonderful but especially Tim. I was so grateful to have him in charge of my claim. He didnt just make sure that my car came back to me flawless, he also made sure it came back to me on time when I needed it. I didnt even need to contact my insurance at anytime during the process of repair. He handled everything for me.

Ar
Review №55

Not only did they finish my car on the estimated date, but they cleaned the inside and out too! John Cavalier and his team over there are top notch

ko
Review №56

They were wonderful to work with! Excellent work and friendly professionals.

Ma
Review №57

They work with you and enjoy problem solving.

Cl
Review №58

My 2014 Impala is my baby, and so far C.A.B. has taken great care of her...twice. 🤷‍♂️😂 Thanks, guys!

Br
Review №59

Thank you Central Auto Body!! They did an excellent job of fixing my front bumper on my Porsche Boxster and it looks brand new. The staff were very professional from the inspection all the way through the whole process. Central Auto Body helped give me a ride to work and even went as far as to let me have a bottle of touch up paint. I can’t say enough great things about this place. Very impressed 🌟⭐️💫

A
Review №60

Self-serving with no attention to detail / Geico preferred shop.I was told my vehicle was ready but when I went to pick up I discovered it wasnt. They had failed to hook up my fog lights. When I opened my hood I discovered some stripping hadnt been secured and was dangling freely. In addition, they said they were still waiting on an emblem to arrive. I called back over a week later at which point they said they had to reorder it. They finally got it and applied it the next week. Lastly, I discovered the headlight they replaced hadnt been aligned and was pointing up about 20 degrees off (best guess). Who knows what else they did that I havent discovered yet. And that’s not the worst of it…They used a 3rd party wheel company that damaged my lug key. Initially I was told that all my lugs were stripped when in fact they werent, it was just the key. They said the key was already like that, which is absurd. I was then told they weren’t taking responsibility for it because it would cost a $1000 to repair. It wasnt until after I complained to Geico about it that they reimbursed me for the removal/replacement/repair. The manager I spoke with passed the blame to the wheel shop and glossed over all my other complaints.Lastly, they charged my insurance company the wheel mount/alignment work without actually doing it. Stating, they couldnt take the wheel off (because the wheel shop broke the key) and they “couldn’t” remove the wheel charges off the bill. I’m not an insurance adjuster but charging an insurance company for work that you didn’t do sounds fraudulent. I took it somewhere else to get finished and was told to bring back a receipt for reimbursement of the work they hadn’t completed. I provided that receipt and then had to ask for reimbursement an additional two more times before they would follow through. Every time I reached out to them I had to explain what had happened because apparently no one was taking responsibility for it. Initially, they stated they were waiting on final payment from Geico. However, the last time I called I was told it had already been paid and still no one had bothered to reach out to me or send a reimbursement check. It wasn’t until I called and reminded them for a third time that they cut me a check.UGH

Pu
Review №61

I would not recommend this body shop at all. I usually never take my vehicle anywhere but the dealership, but I gave this place a try. I wish I never even went against what I usually do. This company is the worst. DO NOT TAKE YOUR VEHICLE here for anything. You will regret it. They do not take ownership for there work. They do not guarantee there work. They damage your vehicle more then they do fixing it.I was told I already talked to the owner. There is nothing that can be done. Like I said no ownership or accountability. Sad companies like these try to good but bad ownership just like corporate bad management. No wonder these companies fail.

J
Review №62

Outstanding work and a great experience. Would recommend this shop any day!

Bu
Review №63

The owner is a kind-hearted gentleman who always treats you very fairly. I wouldnt even consider another shop at this point, having been a returning customer I think 3-4 times now. I have never felt sold anything I didnt actually need, nor do I ever feel like they do poor quality work or cut-corners to make a quick $. If you are looking for a professional-level body shop with a small-business friendliness and charm, Abbys is your place.

Gr
Review №64

In contrast to the old repair shop that was here (which really struggled to give good service), Central Auto Body is completely on top of things.Fast service, honest assessments (they actually advised me that certain repairs were unnecessary) and quality work. Very pleased.

Ia
Review №65

Based on having this shop and West Hills Collision Center look at the exact same car body issue I had, I would strongly recommend this Central Auto Body location for the following reasons:Transparency- Central Auto Body took the front off my car, walked me into the back of the shop, and explained everything that was going on visually. 5/5Communication- Central Auto Body explained in plain, understandable terms what the problem was, was the best solution was, and any contingencies I should be aware of. West Hills explanations were heavy on the auto-ese. When youre talking about engines some auto-ese is necessary but car frames arent rocket science, they can be explained in laypersons terms. 5/5Cost and reasonableness of proposed solution- West Hills wanted to do a ~$1000 rebuild on the underlying infrastructure of very pinpointed problem. While perhaps they wanted to play it safe and that is perhaps respectable, it was awfully funny because when assessing the issue they probed what my price range was since it was an older car and I said about $1000. Totally different story with Central Auto Body- they assessed the issue objectively based on the car condition without lots of probing questions, came up with a solution which they explained very well, and had the entire job done in the time it took West Hills to figure out what they wanted to do for 1/10 of the cost. There were some limitations of their easier solution, but they were reasonable given the cost difference and were explained well to me. 5/5I would highly recommend going here. You know those car commercials where the actors are like unrealistically happy and relieved when picking up their car? That was totally me when Central Auto Body had fixed everything, such a breath of fresh air. They were well-staffed for quoting repairs quickly and the office generally felt very pleasant and honest.

El
Review №66

They took fantastic care of me and my car years ago when a semi crushed my parked Wrangler against a curb. I went back to them after my parked Liberty was smashed into (its a curse, apparently). They have always explained everything to me, were incredibly patient while my insurance sorted itself out with the assailants insurance, and were entirely willing to fix up the car even after my insurance considered it totaled. I went back to them because I knew I would be in good hands with their reliable loaner, and my car would be in good hands as well considering my Wrangler looked impeccable the last time. Furthermore, as a woman I am always a bit wary of being treated like an idiot or getting swindled despite my decent knowledge of my respective cars...I have always felt respected by the friendly folks at Abbys. Highly recommended!

Pa
Review №67

These guys went above and beyond for me - my car looks great, and they repaired a big scratch for no extra charge. And gave me the leftover paint for touchups.

Ja
Review №68

Very friendly and my car looked perfect. Great experience.

Ri
Review №69

BOTTOM LINE IS AVOID IF YOU VALUE YOUR VEHICLE!!!Sad I cant give a zero. Geico preferred shop. What a joke, but terrible service when it came to my repair. Didnt complete my car to the condition it should have been. Had to have my person go and do some vinyl wrapping work on newly painted front bumper of which they should not have painted and just wrapped. I even asked before leaving it and was told something different. Picked up my car 4 days after I was told it would be ready. The gaps in the new bumper were off. They fixed that, and realized thay didnt put my custom bowtie back on, but put the factory one on in stead? Then I get it home and checked under the car and did a full inspection. Found missing bolts/screws and a dent that didnt repaur, but was billed on my insurance. Insurance told me its has a life time warranty, but no way are they touching my car again. I couldnt have seen a minor issue, but in my book, Three strikes and your out of here....

Ra
Review №70

Dear Friends: I had a recent accident and took my truck to Abbys. They did a great job on the repair, it looks like a new truck. They are very friendly and they even gave me a free loaner car. Wow, I am sure glad I went to Abbys. Sincerely, Dr. Bell

Ca
Review №71

I had to have my new cars body repaired twice in as many months. I am so glad I chose Central Auto Body, they are incredibly friendly and helpful, and most importantly my car looked better than when I brought it in thanks to the detailing!

Ma
Review №72

Very bad experience!! Body work is fine... Its all the other things. I wasnt going to make a review... but what really set me off is the stolen items out of my car. Make sure you take your possessions out of your car! Because they will steal them. All of the inner cars compartments were rummaged through. So far Ive found that am missing my jumper cables, phone charger, and 5 pairs of sunglasses. 1 of those pairs were my dead grandfathers sunglasses, who was very special to me. When I went to pick up the car, it would not start because they let the battery die... The trunk was left open! Of course, this couldnt have been their doing- no. There was no reason they would have to go in the trunk... Well the car was there a month, and it was left open, not by me! Needless to say moisture collected and the whole car smelled like mold. But this was not their problem. There was no way they were even in the trunk?! We called AAA who recommends this shop... And only then would Abbys remedy the issue. All of the sudden there was a broken component in the trunk, causing water leakage. Ive had the car 5 years and have never had this problem. They couldnt explain really how this happened (but it wasnt their fault). However, they finally did complete the fix in the trunk and do a detail to get the mold stench out. These people are shady and I do not recommend them whatsoever. Save yourself the hassle.

Mi
Review №73

Was a Geico repair, so the whole process was painless.

Te
Review №74

The staff were polite, and they made my experience a positive one. Thank you!

Ja
Review №75

Great staff and very knowledgeable

Br
Review №76

I brought a minor front end wreck to Abbys with high expectations, based on previous reviews as of 2013. I had somewhat minor front-end damage after a brake failure on a hill & my vehicle crashed into a tree. Dave was a very nice guy up front, eager to please, easy to get along with, as were the rest of his staff.Im not sure if it was because insurance wouldnt cover the damage I had (I had to pay out of pocket), but this place treated me like I was virtually non-existent after I dropped my vehicle off. I had to call them several times after being promised a call-back & never receiving a call-back, to find out what was going on with the repairs. They found that my tail gate was rusted & I figured they could fix that while they were already doing work to my vehicle, but the fact is they didnt call me to ask about repairing it, it was not brought up until I called them a couple of days later.By the end (approximately a month after dropping my vehicle off) I told them I simply just needed my vehicle back as soon as possible because I was missing work without it, and at that point they actually did rush to get my vehicle back to me, but unfortunately the rush was evident.I got the vehicle back inoperable. When it was towed to them, it was operable. I had to purchase a new battery & have it towed to a mechanic to get the starter replaced. Im not saying that particular damage is their fault. The vehicle sat around for a while, and that could be the cause. Im not pointing fingers, I just feel like it should be mentioned. Now let me tell you about the quality of their work...I got the vehicle back with dirt scattered about the trunk, tools still in the trunk, and worse of all - there were CIGARETTE BUTTS in the trunk (even more disgusting to me as a non-smoker). Less than a year later, I was waxing my vehicle, and I am finding drip marks from paint all over the tailgate that they repaired. Also, they didnt clean up the over spray from the paint on the rear window of my vehicle, so the corners of the glass have a white-ish hue to them from the paint.Overall, I feel like this was the most unprofessional & irresponsible place Ive dealt with.

je
Review №77

Great work to a damage rocker panel. They even detail my car from the inside and outside!!! Recommend this place!!!

To
Review №78

Very helpful and reasonable prices. They still have the grapevines from the original owner and have really blended into the village.

Le
Review №79

Is A very good place to get your car repair

Ma
Review №80

After having my 1990 BMW 330ix painted at another shop and their tech left who was working on reassembling my car I took it to Abbys. All I wanted was to have exterior parts re-hung.George at Abbys recommended an up sell of having the car completely painted again. I declined.They then took a full year to NOT complete what should have been a couple week job. I offered to acquire the parts for reassembly. For some reason they were unable to identify parts required. I repeatedly asked for part numbers with literally month long delays before they were able to produce the part numbers. When George (and then Tim) did respond, they duplicated parts I had already provided.When I made an appointment to meet with George and flew up to from California, where I live. I arrived to find a note taped to the door saying the staff were off for Labor Day weekend. George refused to do anything and told me I misunderstood we had an appointment. There was no confusion. He clearly forgot and/or did not have the courtesy to let me know the shop was closed for the weekend, wherein wasting my weekend and airfare.Ultimately, I had to hire a lawyer because Tim would not respond to email or phone requests for status updates. When my lawyer sent a tow truck to pick up my unfinished car, they said they did not know where my car was.I dont know what is up with these other rave reviews, but my experience at Abbys was like dealing with an unorganized, unprofessional, and shady hot mess.Update:So as an update, I was billed $1800 for the above described work. I had to take the incomplete work to another body shop to have it redone. The car was left filthy inside and out and the polishing performed looked like it was just sanded down without a finished polish.As described above, only external work was requested. When I picked up the car I found the glove box had been dismantled for some unfathomable reason. Trying to determine whether the computer behind the box has been removed or damaged in some way.In the $1800 bill I paid, there was 8 hours worth of part sorting billed. 8 hours?!?! Does that make sense? When I asked for the parts I brought in with the car, Mr. Nazim and Tim were unable to locate them. How do you charge 8 hours for sorting parts and then say there are no parts?One of the parts I brought in with the car, prior to even beginning to think the project would still be incomplete in a year, was a $400 intake chip.When I asked Mr. Nikzad for the chip he initially said he didnt know what I was talking about. Then he responded, Chip chip potato chip. You can take my computer. Chip. And pointed at a desk top computer in the front office of his shop. He folded his arms and began talking over me when I tried to explain what the box the chip came in looked like and its dimensions. I asked him if he would at least look for it. I offered to give him a short list of some the parts that were with the car when I brought it in. He crossed his arms and grudgingly looked at it as I held it up and read it to him. He walked away multiple times while I was talking to him. Initially I paused because I thought he was getting a paper and pen or looking for relevant paperwork or something. This was not the case. He dug in a trash can and removed a glass coke bottle and started watering all the plants in the office. It was very odd childish behavior.He finally agreed to looks for the parts and said, Im lucky you didnt say you left a computer in the car. Which I interpreted as him calling me a liar. He asked me why I didnt take the chip when I brought the car in. To which I didnt respond because I did not want to sink to his level. But of course, I didnt take the chip because his shop manager had said the work would take less than a month and I wanted to keep all the parts together. I didnt expect the parts to be stolen in a locked garage.When you enter their shop, look around. There is a reason there are many dilapidated standing cars. A body shop should NOT look like a junkyard.

Fi
Review №81

Awesome work and awesome customer service.

Je
Review №82

I came in for a estimate after a collision. David Hylton was quick and courteous.

Ma
Review №83

Fixed my falling bumper for free. Not sure why, other than genuine kindness. They’ll be getting my business for the indefinite future.

Bo
Review №84

The guys here are awesome! Best auto body shop around!

DJ
Review №85

So, I had a pretty bad accident. Shredded the front end and destroyed some of the suspension. The insurance estimated it at almost $10,000 worth of work. Incredible!I took it to Abbys because I read great reviews and its near my house. Flavio is the man in charge. He runs the place with a real no-nonsense attitude that might be surprising to West Coast types and Oregonians. But back East, this is expected in this kind of business because you have to deal with the insurance, the client, the suppliers, the employees...you have to be a general.Well, I was going on a trip across country and thought the plans were trashed. But Flavio kicked it into high gear and finished all of the work AHEAD OF SCHEDULE! In addition, he used his connections to get a deal on four new tires and some other surprising bonus items that he could have just fixed, but instead got all new units (talking about headlights, suspension parts, rims, etc.)The level of customer-focused service here is absolutely unheard of. Once, during the two weeks my car was there, I was hanging out in the waiting room. Flavio was comforting a grandmotherly old lady who was crying. This is the kind of attitude at Abbys.Despite the accident, it was a wonderful experience.

Da
Review №86

New ownership will improve everything .

Ja
Review №87

Been to Central twice. Always get right in, and they have been done early both times.

Fr
Review №88

Great place to get car fixed

Ha
Review №89

Awesome customer service

Tr
Review №90

Great service.

jo
Review №91

Cool

Pa
Review №92

Great People Great Service!!

Information
26 Photos
92 Comments
4.6 Rating
  • Address:7835 SW 37th Ave, Portland, OR 97219, United States
  • Site:https://autobody123.com/
  • Phone:+1 503-244-6226
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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