Great place! Great service from sales to delivery. Very satisfied with the furniture.We bought furniture from other places before here and had to wait months because of Covid. Here our bedroom was delivered and setup in 3 days.
Absolutely amazing company. We have bought so many things from them, and they never disappoint. From going in and ordering things, to getting things delivered everyone is amazing. I never have anything to complain about them. 100% would recommend.
This location is fantastic! Ted and his team go above & beyond to make sure their customers are happy with their purchases. If youre searching for some awesome furniture with great deals and exceptional customer service, this is definitely your place!!
They are the BEST people to work with and they have the best of anything you may need
Life and laundry pile up at an alarming rate when you are faced with a double whammy. The washer stops spinning leaving you with a tub full of cloths dead in the water. The dryer caught wind and began squealing in pain when forced to move, begging for Paw to fetch his shotgun. Im currently paid my bills broke.
Excellent service and staff
Love this place. They will work with you. Dont pound on your door because your late. Customer services is astonishable. Family friendly. Great prices. Are willing to work with your budget. Hands down best rent to own store. So glad i found this place.
I love this place guys are great i dont think I can go back through them to get Furniture i hope they let me thanks guys keep up good work
I lived in Chesterton, IN for a six month work assignment. My experience with Premier Rental Purchase was fantastic!! The guys I worked with (Ted, Leon and Anthony) were very accommodating.. Delivered and picked up everything right on time with short notice. Would recommend this place to anyone looking to rent furniture, TV, etc. in the area.
Been dealing with Premiere & Ted since they opened. THE BEST PLACE HANDS DOWN. Reasonable prices & excellent quality along with excellent customer service. Great variety too. Will never go anyplace else
Wasnt there to purchase, was there for personal reasons, management was very nice and helpful in a sad/painful situation very good people and easy to work with, would definitely recommend dealing with them for anything, very understanding
These peoples are awesome! They’ll go out of their way to help you to take care your need for furnitures, electronics and etc... Give these guys a call and a visit to see what they can do for you!
My husband and I bought a lot of items from them. Were never had an issue. We moved and said if we moved back up that way we would buy from them again. Thank you guys from the Bandy family. Oh Joe loves the radio system we got.
The staff is great! They work with you when you are going to be late. They don’t stalk & threaten you! BEST prices! Shorter terms. I will never do business with another company again!! Again, THE BEST STAFF ever!! You will not regret making a purchase with this company!
These guys are awesome. They are fast & friendly & reasonably priced. Always willing to work with you if youre in a jam. Thank you, guys! 😊
Rent to own with heart. Beautiful show room with product choices not offered by other local stores. Their staff is friendly and always willing to help. Highly recommended! I have purchased through them and would be very reluctant to now go anywhere else.
I have been to the other rental places before. Premier is unlike any of them! First of all the quality of the products are top notch. Top name brands. From appliances, furniture, and electronics, they have everything you could possibly need or want. What keeps you coming back is the Great Customer Service! When you walk in they greet you by name. Very personable. I cannot say enough nice things about Ted, Jason, Leon, & Dan. They actually care and it shows! Products you can trust and service you can depend on. I will not go anywhere else! Thank you for the service you provide.
Ted, Leon, and Dan are all fantastic! They know me by name and always ask how they can help me; Im not treated as just some person to get money from. Theyre always smiling whether theyre busy or not. Very courteous, upstanding guys in a no-pressure environment. Plus they really do beat prices of competitors and have the best products. Cant go wrong!
They have very nice furnishings at affordable rates. They also have awesome deals. The guys in there are absolutely the best and they are very sweet. If you are thinking about going elsewhere check them out FIRST!! I can almost PROMISE you will find what you are looking for.
We recently ordered some new furniture and got it delivered... Everything went off without a hitch Ted and the rest of the employees at Premier make everything extremely easy. From selecting new items to ordering to receiving them. They treat you like family. Always a friendly atmosphere and very professional always willing to do what ever you need...to get you what you want. I have been a long time customer and will continue to be. As I recommend these guys to anyone looking for new furniture or appliances or other household items..
Premier is awesome! We shopped around before stopping in there but once we walked in that was it. We started with a Big TV and have gotten many items since. I love the service and their products are top quality. We will always be a customer of Premier, not only for their services but because we love the guys. Ted and Leon are two of my favorite people. We enjoy chatting them up as we do business. I left there just today with a very cool laptop. I definitely recommend Premier Rentals in Portage. Good business, good people, good times!
I have been renting from Premier for a long time. Every employee knows my husband and I by name. They have excellent customer service. I recommend my family and friends to rent from them.Even after getting married they new and never messed up my names. When you walk into that place you are treated like family.I give them an A++++
Outstanding, from the Store owner to the store employees. I have been doing business with them for years and couldnt recommend them more.
The delivery guys took extreme care with my walls and door jams. They were very kind and courteous. The store has great deals, friendly staff. Have bought many items from them. And have never had an issue.
They have never let me down!From the GREAT prices to the best customer service, these guys here are not looking just to sell you something cheap so they can get paid, they give you the best quality stuff for your money! I have bought a total of 3 couches from them including My most recent leather sectional and My new couch and only reason I’m on number 3 is because I’m spoiled by the deals this place has and I like to have new things not to mention my bed and table has all come from here and I love it
Awesome business the people who work here are awesome as well. Cannot leave without a smile on my face. After a bought my first thing from them thinking a couch and love seat set. I didnt go in for awhile cause I didnt need anything lol but they called and checked to see if they did anything wrong and told them HELL NO you didnt do anything wrong, just dont need anything at this time thank you guys for making it nice to come in there to either come make a payment or buy something.
HANDS DOWN..The best Customer service and Top of the Line Products, in the Chicago Land Area.. These guys are straight shooters, just tell them what you need and they with Absolutely take take of You. The other store are not People Oriented they just want your Money.. Just like the Big Box stores!!!! they are literally like a part of the Family!! Dont just take my word for it, go on in yourself, and you will realize, they know what the are talking about!!!!!!! i know i will be a LIFETIME Customer.
Ive bought a few things here over the years and I like this place very much, especially for furniture - it is quality stuff, not something that will fall apart in a year. I usually dont like rent to own places, but they have good deals, they can special order furniture, their 90 days same as cash is nice and you can sometimes get returns in excellent shape at incredible prices and everyone there is nice.
I have been with premier for the last 10 years, Ted the manager is always pleasant and have a great smile. Then their Leon who always make my day with his pleasant humor, and his wonderful smile. If you need anything go to permier for friendly services and wonderful prices.
Great business model. Excellent service. Highly recommend
I absolutely love this place. We had excellent customer service from the second my husband and I walked in. Dan was very honest answering all of our questions. We needed a new washer, dryer, and refrigerator. Dan helped us pick the right appliances that fit our budget. He did not try to sell us the most expensive appliances. We told him what we were looking for and he found us the perfect stuff. We got a great deal and I love that they have several different payment options to fit any budget. The application process was super quick, we walked out same day with all 3 appliances ordered on Saturday and on Monday morning they called me to let me know they were on their way. The delivery guys were super friendly and very respectful of my home. They brought everything in and put it in place. Its made very clear upon signing your contract that they do not hook up your washer or dryer. Well my husband was going to be out of town that whole week, so the guys offered to walk me through the hook up process so I wouldnt have to wait for my husband to do it. They stayed until it was running properly. I was so grateful for that because I really wanted to use my new appliances right away.They even offered to help me clean up and they put my door back on the hinges that I had removed before they even arrived. They showed me how everything worked and showed me all the settings, etc...Later that day my refrigerator alarm was beeping and would NOT turn off. I called them up and within 30 minutes they were back at my house ready to assist. All he had to do was unplug the refrigerator and plug it back in to reset it. I felt so dumb, but he assured me it was no big deal and even tried to make me feel better by saying the fridge was too heavy for me to pull it out to unplug it myself. 🙈 I am so happy we decided to buy from Premier instead of their competitor. Also, the other places we went to would only allow you to get two appliances and after making your payments on time for 90 days, then you can apply for a third appliance. At Premier, getting all three at once was no problem at all. I dont know if they have a specific limit because we just needed the 3, but it wasnt an issue. We got a Maytag Top loader XL washer, Maytag XL dryer, and a GE stainless steel double door fridge with the drawer freezer on the bottom. I absolutely love my new appliances, they work great and all 3 are under warranty. I definitely reccomend renting/buying from Premier. They also will price match their competitors.
The staff is extremely friendly and if they dont have what you need they will do their best to get for you. Love doing business with you and will definitely be coming back for repeated business
If you need furniture, TVs, anything to outfit your house, these are the guys to go to!!! Ted, Dan, Leon, and the rest of the crew, so polite, friendly, careful delivering, etc. I cannot say enough how excellent these gentleman are!! Very professional and customer service is outstanding. My whole house is outfitted from Premier!!!!
I have used rent to own stores before but this one is the best by far!! They have great prices and the people that work here are amazing. I send all of my friends and family here!! Keep up the good work..
The best! Great people to work with very friendly & make you feel like family. I will never go anywhere else.
I knew all these guys before Premier, when they worked @ the other rental place that i will not mention :--), When they all left, Me and My Family Followed because they are absolutely the best at Customer Service and Satisfaction, They did go above and beyond to help me when i had lost my job. I cant Thank them Enough!!!!! There Prices are unmatched in the Industry, beyond that, they will treat you like one of their own. if you are undecided about Renting to own, they will walk you through everything and make sure you understand..Plan and Simple. Premeir is the way they work and treat you. Take a minute and just get to know them. i can go on Forever..You will be Impressed.
The guys are great here, awesome customer service! We love renting from Premier 😁.
The only place I shop for furniture, electronics, & appliances! Everyone at Premier is friendly and helpful, prices are very reasonable and the same as cash plan is great! Highly recommended!
In 2012 I stumbled upon Premier while at work. I figured just another rent-to-own place but I was dead wrong! I found a Howard Miller grandfather clock that i fell in love with and was just looking at knowing how expensive they are I knew it would never fit into my budget. Ted, the owner looked over a few things and made it affordable to where it did fit in my budget with ease. They treated me with great respect not like a criminal like others, wanting to know your great aunts name twice removed from the side of your family that you have never met! Since 2012 I have developed a relationship with Premier knowing; 1, im getting a great price (less than if you paid with a credit card from big box)2, The products would be the same products that the Owner of the store would buy for his own home3, The product i am buying is covered under warranty (and honored unless of neglect of course)4, The terms are set in stone where this item will be paid off years before it wears out.5, Im going to have a great customer service experience and treated with respect.Simply put if you buy from anywhere else than Premier, consider yourself warned!I now bought brand new freezer and now getting a new washer and dryer!So why go anywhere else when you have a business willing to bend over backwards for you?
I received excellent customer service. Dan was very helpful and Im totally happy with my bed
The guys here are so friendly they are great place I recommend them to anybody they do have the best prices and Ive been to Aarons and Rent-A-Center and I would tell you to go to Premier before you even tried those awesome place
There the best up here way better than other places
I would definitely recommend portage premier, Amazing service!👍🏻
I love these guys they have a very personable staff and they make you feel like family....I have been with them for many many years and I recommend them to everyone I know and I have never had a negative experience. The products are great and if you have a problem with anything they will do everything they can to fix it.
I purchased a mattress (they have a great selection) from Premier - best price in town & Im sleeping better at night!!
When I came in here almost a year ago I was skeptical about this place but there professionalism has more than exceeded my expectations they are always courteous and understanding the prices are extremely reasonable and they always got a great sale going on I refer them to anyone who is looking to rent to own they are always respectful and always love to help when I have an questions great business is always appreciated!
Cool ppl to work with. a furniture rental place that works with there customers
I was greeted and helped immediately by Leon. He was pleasant and very knowledgeable when it came to picking out a mattress. The whole process took less than half an hour. I will be sure to go to Premier for all my furniture purchases.
Good deals, love there stuff, friendly staff to assist you with any questions you have
The guys at the Portage Premier they are so nice and we have been rents from them for a couple of years.
Best place to do business with hands down.. very friendly employees. I wouldnt do business anywhere else....
Super friendly staff always remembers your name and they have some great deals.
I definitely recommend. The people that work there are very funny and friendly and very helpful if I need help with anything :)
I LOVE the Whole Crew .They are amazing and Help each Customer out to make sure we feel Comfortable with our Purchases.AWESOME PLACE to Rent from.....
My husband and I stumbled across Premier after a bad experience with Aarons. The saleamen were willing to earn our business. Now 5 years later we have bought a living room set, 3 beds, 2 Tvs, washer, dryer, lawnmower and a fireplace tv stand. They all know you by name and super friendly and always willing to work with you of the need arises. Never have any issue if something needs to be looked at or repaired they are always there. Id recomend Premier to anyone!! Thank you for all your help, Thaxton family
I came across premier by mistake. Let me tell you. I have bought a tv, mac book, and now a bedroom set from there. I have over 20 years retail experience and have used a couple rent to own places. By far, premier is the best place to go. The staff is extremely friendly, the merchandise is great quality, and they actually care about what you want instead of what you spend. I paid off my tv, and turned around and bought a bedroom group. The delivery guys were awesome. We couldnt be happier with the items we have bought there. Ted, leon and dan are extremly awesome. And let me tell you, I came across a hard time, but with communication, and being upfront with them, they helped us out alot without picking anything up, and we got back ahead of the payments, and paid off and remain ahead. I wouldnt go anywhere else, and after the bedroom group, we plan on a dining set. Hands down, this is the best place to go for items, and customer service. we couldnt be happier.I cant remember the guys who delivered to our house their names, but they are also awesome. Happy Holidays to you guys and thank you!!!!!
Excellent service and price.
I love premier! Ive never been to another furniture store since!
I have been a customer for over 5 years, I would never go anywhere else. Great service and only the best product.
Friendly ppl, Great service, better prices
Ted, the owner, has always treated us with the utmost respect. We have a 10+ year relationship with him and his store, and have bought all of our household appliances, electronics, and furniture through him. We wouldnt go anyplace else!!!
Great customer service great products been a customer for years always very friendly great prices and if had problems the always fix it would recommend to friends and family members to shop there
Love this place!! The staff is amazing!!
Great prices, excellent customer service!!!
Great for staging!
This people are professional con artist very bad business.
Ask for Leon .If they dont have it you dont need it.
Lack of help, never again👎👎👎
Great place