A girl named Jassy or Jazzy at the drive-through deserves a raise. I have never gone through a drive-through and experience such enthusiasm and kindness from another person than I did with her. I have never left a review before but she was just so energetically nice. I’m a 17-year-old guy and. For me to leave a review should honestly should say something. It’s just like her customer service level is what everyone should aspire to be.

People should be able to sit and enjoy their coffee inside the building. Shame it’s set up so beautiful but you can’t sit. The quality and flavor of their drinks is poor and they charge more cause it’s in a busier area.

Love the people and service at this Starbucks location... If youre a fan of pumpkin, I HIGHLY recommend trying their pumpkin bread, it is absolutely amazing!! Shout out to an employee by the name of Jasmine for always getting my drink perfect and making sure Im happy n satisfied! Ive had multiple interactions with Jasmine via drive-thru, she always double checks and asks me if everything is the way I want it and its always a pleasant experience here when she greets me at the window! Thank you again Jasmine!!

They have the best cold brew with cold foam!

They are always sold out of ingredients! I tried to order 4 different drinks and they all said sold out at this store

The drive thru is the absolute worst. Not only is it slow but it totally blocks the road for non customers to get through.

Drive thru is always awful. Cafe is open and closed that they please every other day. Order a drink 15 min til arrival so I’m on time for work for for cafe pick up, only for it to be closed and since it’s paid for I have to wait in drive thru for what feels like 15-20 minutes. Late for work. This place is a hit or a miss. Then say they are open today only for me to drive up and they’re closed. You guys really need a handle on this open/closed idea.

Ordered Double espresso Frup and these gold keep getting it wrong!!! Training here is ridiculous- at the window they looking at their cell phone getting orders wrong???

I come to this Starbucks sometimes twice a day. For the past few years and I can honestly say, Hanna and Gabriellq are the best employees that I have ever met at this Starbucks! They are always hard at work when I come. Whenever I come to pick up my coffee one of them are usually there. Whether it is day or night when I am around they are there with a big smile on their face to greet me! These two girls are very caring young women. Hanna helped me figure out the app when I first downloaded it. Gabriella and Hanna, Thank you for your hard work and wonderful positive attitudes!

If you want to wait 30minutes in the drive thru and have your breakfast sandwich come out frozen, then this Starbucks is for you. What a waste of time.

I wish the people could read. Almost every time I order a drink online they mess it up some how. Weather it’s not adding the extra stuff I paid for or not making the drink properly. I wish they had the passion of making the drinks like they do at the Daytona location on international. 🥺Also their almost always out of stuff on the app but I know that’s not their fault.

When will the nonsense end? It wont companys are forcing the human population in to the new normal. This is wrong and I do not support this, wake up!I changed my rating because of the shift manager Jennifer. The customer service she provided was 5 star, the company policy is what dragged the stars to 3. Thank you Jennifer!

I have to say I’ve been frustrated by Starbucks with the locations by me but after stopping at this location made me thankful for ones I don’t get to enjoy as often. This one is only drive thru on the weekends and tonight was quick, friendly and delicious. Can’t wait to stop by this location more often. 😍

The employees are always so nice, friendly and my orders come out perfect for the most part.My only real issue is that the line is the worst Ive ever seen. Example, there were a total of five vehicles in line and its still took an upwards of 45 minutes.When I see theres only a few cars I dont even wait I go to a different location and tell others that is location isnt time efficient.

First time visiting this location. The drive-thru was crazy busy. They were out of what I wanted to try but made a suggestion instead. The cashier was very sweet. Will definitely come back

Dont know why they dont have inside service 3 days a week but its annoying. Seems like the Ghostbusters crew frequents the place. Their truck was parked outside!

A sanitation rag to clean the work stations is not hard to do or have. Work stations were so dirty from spilled drinks. Should have taken a photo to post with this. But Ill just not come back.

Do not go here, they will not give your order and will lock the front doors and not answer the drive through, essentially stealing your money.

Never stocked out of oat milk ! I literally came back twice one day!! No wonder everyone goes to target for their chai or coffee. Spend 6$ on drink not even done correctly every time ! Such a horrible feeling in morning trying to get a good start ! This is all the time by the way ! Manager made it right first time but I get tires of complaint

If I could give them zero stars I would. Required me to wait outside because I am unable to wear a mask. This is medical discrimination.

Very helpful when calling... unlike other stores that wont provide information. Drinks were made quick and tasted amazing

I kindly asked the girl at the window why is this store more expensive then any other store in the area let alone different states. She goes idk it must be the tax. Ok valid answer. I just mentioned every Starbucks Ive been to (Ive been ordering the same things for years) Ive only paid $5.85 @ the most. Well your order is $6.75. Oh ok. No worries I paid it. Then she blurts out well if your going to pay it why did you ask. Are you kidding me? I have a right to know why Im paying almost a $1 more than any other starbucks. What makes this one special? Do i get gold flakes in my drink? Do I get a silly straw? Remember where you work. I havent had coffee today. I might bite your head off like a T-Rex.

I was very disappointed. The drive thru was packed, so I decided to go inside. Took a bit for someone to acknowledge me and take my order. I waited 10 minutes after placing my order to see if maybe they missed it because they kept putting drinks on the counter that must have been mobile orders. When I asked, the girl said, “I don’t know, I just make them in the order I receive them.” Another lady said, “yours is coming up!” I waited another 3 minutes before it actually did. I will not be going back! Need a new system of taking care of the customers that are actually inside waiting!! Once I got my latte it was 3/4 ice, very disappointing!

Drinks are awesome and per usual but service is slow compared to other starbucks in the community. Their drive-thru is always 5 to 10 deep before the intercom.

Worst drive-thru service I have ever seen. We avoid this location at all costs! Someone in charge should really take initiative here. I’ve never seen anything like it. You will pull up to the drive-thru speaker and they will say hold on, you’ll wait for 10 minutes prior to ordering. This never works! Cars get backed up therefore leaving a big gap between the car at the window and the person trying to order. This never works! Someone should step in and get involved in management because it’s ridiculous!!! Their current star review on here is beyond fake news!

Another urge of mocha cookie crunch satisfied. Make sure to ask for that cookie crumbs at the bottom. Makes it that much better.

Great food and great customer service. Would recommend.

If only they could be as fast and efficient as Chick-fil-a. Just when you get ready to order after waiting 20 minutes in line... they tell you to hold for another 5. After you order you have about 10-20 minutes of waiting for the 3 cars ahead of you to get a cup of coffee. Chick-fil-a started working on your order by the time you pull in their parking lot, it takes about 5-7 to get a full meal. That’s not the case for a cup of coffee though.

Tyler was extremely rude at the drive thru

Great fast service. Super nice staff

It makes me irate that a place that serves food closes their restrooms. Good luck if you want something to eat. No sanitizer, and you can’t wash your hands. I understand it is a pandemic, but if you are safe enough to allow guests in the place the restrooms should be open.

Line is always outrageously longThe one on Dunlawton over the bridge is better

Service is getting bad and bad .... coffee and chocolate every day are getting more watering flavor.

Always aWEsoMe saUCe! Served up with a smile!! Thanks yall for a hot cuppa 💛💚💛💚

Horrible location. The line is always so long. Now with COVID the inside is open one day for pick up then closed the next, very irritating for those of us in a hurry to get to work trying to get coffee. At least allow people to walk in and pick up. Inconsistent and ever-changing. 99% of the world doesn’t have 40 minutes to wait For coffee.

I ordered through the app but I still had to wait until they made it although I was notified that it was ready. Im not certain if its an error on the app part or stores part. However my order was correct and the staff member who serviced me was friendly

The lady that took my order this morning on 10/11/2020 is so amazing so jolly early in the morning to make other people day happy I love it ! I hope other places have people like her ! Thank you for making my morning

Inconsistent hours and store now closed until further notice. Sat in the drive thru behind several cars only to realize that the store was closed. They have had the lobby open then closed for pickup randomly over the last few months. Ordered ahead only to have to wait in the drive thru line for 20 minutes because the lobby is closed. Set your hours and either open the lobby or close it. No consistency in hours, dining area availability and the like. The pandemic is here to stay so adapt to it or I’ll go to the local coffee stores.

Overpriced but delicious. I ordered a sandwich with egg and bacon. The tiny piece of bacon was only an inch.

My chai tasted strange but staff was really nice !

Consistently friendly service. They have always gotten my drink right! I just wish I had more time to chill in the Starbucks atmosphere! This Starbucks is one to stop at. Clean bathrooms, peaceful environment. I love my hometown Starbucks!

This location is very busy but the barista are is very skilled at producing excellent drinks consistently and quickly. I stopped by last Saturday at 7:30pm and the inside was closed due to Covid but the barista were able to keep the long drive through line moving efficiently.

Waited in line 30 minutes to get told that they can’t make nitro cold brews. This place is garbage

Went through the drive-thru and sat there for five minutes with no one replying only to pull up to the window to see a closed sign saying close until further notice. Need to add a sign to the drive-thru so people do not waste their time

Always get Strawberry Acai Lemonade. Always makes it incorrectly. Talk to girl last time to get order correctly. Ask the same way to get Drink. They always add water. Explain to them. No water. Still puts water. Never getting orders correctly. One of the worst Starbucks in Orange.

Slowest drive-thru ever ( when they are open ). Hours make zero sense here. Constantly closing for two weeks at a time. Perhaps due to Covid? No one knows but either way, block off the drive-thru, the first day you close, please.

Perfectly Extra Hot, but light on chocolate in the moca

Doesnt taste like it used to... Coffee frappe taste like fake coffee to me now

I’m not trying to be a Karen but I don’t understand how it takes so long to make a drink. The drive through is always 30+ minutes long and when i get my frappe it’s almost melted...chick fl a gets more customers and they get you in and out.

So slow!! I dont understand why they are always busy. It takes forever in drive thru.

Very nice, comfy, and clean Starbucks. I sat on the sofa and had a large coffee and read for some time. The staff was welcoming and graciously refilled my coffee for free as long as I was there. It wasnt crowded, and I wasnt demanding or taking up a lot of space either.It was a very nice atmosphere in which to read. There was the usual noise, but it wasnt disturbingly so. I jst wish I had had a scone. ;)

The place was very disorganized. We ordered our two coffees and we didnt get them had to go back and ask why and we were standing right there. They took other people afterour order but we continue to wait. Maybe it wasnt our day we even had a car accident before we got there. Our coffees were delicious after we got them.

This Starbucks needs a new game plan. Always the slowest Starbucks Ive ever been to. I waited 28 minutes for coffee, I timed it. I went two days in a row both days terrible. They need 1 bar dedicated to drive thru, 1 to mobile and 1 to walk-ups and they dont....

Always good coffee but slow service

Good coffee. Always crowded.

The Best coffee ☕ Good service

Good service. Very busy at times!

Most the time this Starbucks is alright. Every time I ask for light ice it seems it is their mission to add more. Very frustrating as I have temperature sensitive teeth. I dont want to keep paying for 3/4 a cup of ice just to have to wait for it melt so I can drink it without my teeth hurting. Going to start ordering drinks with no ice because they cant seem to get it.

Drive thru was really quick

Always good i think its worth the extra money

Tried the drive-thru and I was very happy with the customer service. The ladies were very patient with me. I recommend them. Five star smiles and service.

Sorriest Starbucks ever. Slowest drive thru I’ve ever been through in my life, line is always backed out to the street. Get yourselves together you charge too much to take so long to make drinks and microwave food.

A White Chocolate Mocha with whipped cream can always reset my morning

Good service, brought out my drink since I couldn’t pull through the drive thru

This is the worst Starbucks in Volusia county they always have a 25 to 35 minute line in the drive-through the inside is not open and once you finally get to the window to get your drink it’s always going to be cold I ordered a black coffee and it was ice cold by the time I got to get it terrible Starbucks where Starbucks in Daytona do not go to this location ever

Slow drive thru just speed it up not that hard..

Edit:Ive been hooked on Starbucks for years now and this used to be my favorite location to come to. 5 months later and something has changed. A drink that used to be made perfectly Every time is not getting mixed properly, leaving slimy chunks that get sucked up through the straw for a very unpleasant flavor and sensation.Here are the responses Ive received when asking for my drink to be shaken better: Some people like it like that. and Our manager that made that drink, she said its because it has coconut milkI understand the powder doesnt mix as well with coconut milk...but I did pay 60 more cents to substitute coconut milk, and I tip 1.00 every visit, so I dont deserve my 6.00 drink (7.00 including tip) to be mixed?? Its uncomfortable for me already to have to ask for the drink to be shaken, (you can see from my other reviews I do not usually complain) and it gets all over me if I try to do it myself.And I dont think I deserve a smart comment from the staff if I do ask. If the drink was mixed correctly to begin with I wouldnt have to ask.Original review 5 months ago:Great service every weekend when I go to this location 😊

I am a regular at Starbucks and enjoy a good cup of coffee. My personal coffee was great and on time. I order two travelers coffee boxes for a work meeting. It should have been ready when I got here and it was not. The seven people working behind the counter did not touch it until I check on it again 15 minutes later. It was significant late.

Great service and they always prepare my food and drink exactly the way I want it

Second time that my coffee kept spilling. I go to that place for coffee quality and convenience. When I am in a hurry I would expect to just grab and go - I order online. But in 2 instances, the coffee was overflowing and the lid wasnt closed properly. Come on. Spilled all over my car, my hand, and my dress. HOT COFFEE. COME ON. GET IT TOGETHER. YOU HAD ONE JOB.

First time here. Staff was very sweet, and even though I didnt find what I was looking for, they helped me pick out a nice mug I was looking to purchase. They even rinsed it out for me before I bought coffee to put inside. I reccomend the cold brew with sweet cream!!! Yummmmm! ❤☕❤

It took me more than 30 minutes to have my order, that was made ahead in the app.

I just ordered online and picked up what was supposed to be a Mango Dragonfruit Venti refresher with 2 scoops Dragonfruit infusion and what i got is a glass of pink water!!! there wasnt (2) scoops of anything but ice! So I tried calling and no one answered - this is the worst STARBUCKS I have ever been too - this is not the first time Its not even 50/50 if you will get your drink

I regularly visit this location, and Allen and Alex are constantly there with a great attitude and a helpful energy, went in on Saturday November 16th and was just making small talk with an employee and another employee I think was named Gina very harshly yelled at him for talking even though he was multi-tasking and still working. Extremely unprofessional and rude and ruined my coffee break.

Always awesome service. They gave my wife a free beverage because she had to wait a few minutes longer than usual the day before. Highly recommend this location. These people go above and beyond to make the customer feel welcome and appreciated.

The SLOWEST Starbucks. Frequently having to wait twenty minutes for a drink during the morning rush despite having five or more baristas working.

I never have good experiences with Starbucks. Sometimes Ill get lucky with a nice employee but most of the time they are just too rushed to help. I might go back here for a frappuccino but not often. This location is almost always busy so I guess it is good, right?

Carmel mocha latte not as good as usual. Not as sweet. Pistachio croissant not in bag, shame on me for not checking. Usually good service when we go there and well continue to go there for our treat.😁

I come here way more than I should, just saying. Closest starbucks to me and I have no complaints. The drive through is always super fast, the service has been wonderful and I always enjoy the starbucks drive thru ordering since they have good mics and can hear you properly.

They have it posted that they open at 5am, but I was here at 540am and nobody was there.. such unprofessionalism

Starbucks is a Starbucks. But this location has personality in addition to the usual menu items.This location is so busy that it is a full-time job keeping the display case stocked.Drive thru had a longer line then inside and that line was long.

We are a total Starbucks family. The barista was very nice and friendly despite being run off her feet making frapuccinos for happy hour. Drinks were good and received shortly after ordering.

Frozen Mocha Frapp made to perfection.

They make excellent carmel macchiatos.

Quick service with great customer service

I go for my daughter which loves their coffee mixtures but I do not at all. I like mine smooth and theirs is bitter to me. Friendly service.

The cappuccino was good but the drive through is always slow. The SB on beachside on Dunlawton is much faster but out of my way. I wouldnt use this ones drive through if you dont have an extra 10+ minutes to spare.

Late this a.m. Went in to order due to extensive line @ drive thru. Still waited 10 min for my Everything bagel, and another 8 min. For an Iced White mocha. I did get a $4.00 gift card. But management needs to pay attention! Thank God I didnt have anywhere to be on time for.

I waited 30 MINUTES just for one drink!! I had to get my money back and go to a different starbucks!! Thanks for being the WORST starbucks in port orange!!

Great service. As a recommendation years ago from a barista in another town, I order hot drinks at a lower-than-normal temperature so I can drink them right away and not burn my tongue. This is often a point of issue when I go to a Starbucks that doesnt know me, and if its not that, its usually that my go-to drink is missing something. But this location has it down and their baristas are very nice. Keep it up!

Both of our drinks ended up coming out perfectly, super tasty, and the staff was extra helpful. Bonus points to the New years Eve staff at 8:45, they made my day.

Always worth the wait

Lisa, the store manager would not take my phone call. Customers and money inside starbucks were more important than taking my call to resolve a customer issue.

I really only go to any Starbucks to order my Mom the following a decaf venti skinny cinnamon dolce latte and in my case its easy to remember because its a pattern Ive established being someone with both Aspergers Syndrome and a bit of OCD and one thing I generally like about Starbucks on that last note is that they are usually rather quiet inside

Super nice crew. Smiling 😁and friendly. Order was perfect.

Wish you didnt go so overpriced :(

Always excellent service. Good coffee and u can chat with friends.

My daughter still likes starbucks

I purchased the ice white tea....delicious! And the croissant was also, not greasy but beautifully baked

I think Im burnt out on Starbucks. Every time I go the consistency isnt there. One day my frappe is great the next its like drinking chocolate milk. Or theres chunks of ice. I think Im gonna give Starbucks a break for awhile.