Two young men help me find the items I was looking for. They were so helpful and never left my side. Cashier was super sweet as well. Curbside pick up is a breeze! I never wait more than 5 minutes.

Love all the craft items. Everything I need for my projects.

Well laid-out store, clean and bright. Excellent customer service by Nicole and Jim in the custom framing department. Two professionals who do a fantastic job.

Dropped off an order for framing. The Associate who assisted me was friendly, professional and very knowledgeable. She took her time showing me different frames, matts, etc. Her suggestions were very helpful. I could not be more thrilled with the end product. If you have a framing project, Michaels is the place to take. Great customer service and quality work.

I love this place it is awesome I can live in there very reasonable prices too

All normal. Only one cashier with nine people in line. Need to work on managerial skills

Not much on the store shelves, waste of time to go there.

Paid $7.99 for cake confetti that was not put in the bag. Called the store but no one knows anything..although the charge is clearly on my receipt.👎👎

Nice store, but the do not provide a motorized cart for handicapped shoppers

Always have the craft items I need.

Everything you need for your diy crafting

Found everything we were looking for, however I do believe either the store is brand new location or they are moving/closing the shelves were bare in many departments.do hope they are opening...

A fun store for all ages with so much to see! Go there! Youll love it.

Michaels has great stuff for sure, decent prices. The in store pick up needs some serious help though. Ive done it 3 times and there has been a different set of problems each time.

I went to get some paint for some crafts i doing. They had more paint than ive ever seen. They had exactly the colors i needed and some colors i never see before. And cheaper than any of the hobby shops.

Great craft store. Also great help for mounting pictures in frames.

Nice seasonal section with good quality flowers and lots of ready-to-go kids activity kits

Great items but pricey

They have an unlimited supply of candy making supplies Im a candy chef and if you need any kind of decorative stuff for your house like artificial flowers or plants this is the place to go it is one of the best arts and crafts places in Daytona Beach area

Live this place to pieces that is why I got a job here.

Love this place. It has all my crafting needs

Sat on the phone for 20 minutes on hold while the store was completely dead, was met with nothing other than attitude the entire time I was in there. Has been this way for years, will never spend a dollar here again. Horrible attitudes

Great place to get supplies

Thank you James for helping us select the perfect framing for our print. You definitely have a good eye for custom framing!

You cant go wrong with arts and crafts.

Theres this rude older lady in there that has never ever been nice to me. Everytime Ive talked to her shes short with her answers and has such a condescending tone. I dont know if its because of how I look or if she just is rude to everyone. Ive worked fast food and service jobs for years and never have I been so rude.

Not my favorite Michaels. Not sure why the staff are always so unhappy.

Great all day hours!

Took in art work to be matted & framed. Nicole is the framer and had excellent recommendations. Seeing picture within matting & frame enlarged on her computer helped immensely in decision making.Michaels has a good selection & a clean store

Great place for adults and children craft supplies. Staff very helpful.

My favorite location. I love this place.

This is a very pleasant store.people were nice store was clean and it was busy.But something was missing not sure what..i wanted some info from the floral person. But there wasnt one..tring to get out to cashier was a total maze. Really!! Just was not my day to ..even if I found what I came info after looking for over an hour...

I ran across wood craft boxes and small light house to decorate and to my surprise 🙂🙂 they were all on Sale 😃CA JING for my wallet

Cashier area narrow and not set up well for social distancing while waiting in line to pay. People were also exiting the store through the cashier lines. Too close of quarters. Only Micheals I have seen set up so poorly.

Love this store, but stock in certain items never seem to be replenished and are forever out of stock. Specifically the pens and markers. When it does seem they have restocked its only because the overstock of like items have filled in the spaces of out of stock items. New hours also make it hard to get to right before closing, which then you are rushed out.

Its a big store and there are few signs or employees around but its pretty logical. I recommend going the if you have plenty of time because impulse buying is definitely possible! The prices are usually reasonable and they offer a good rewards program with good deals available. I definitely will go back.

Positives, the store is clean and we stocked, the negatives are the staff is hard to find and generally not friendly or helpful.

Selection n sales were fine. I couldnt find an employee, except in framing, till check out. Clerk I had was rude and of no help at all. All the years shopping at any of the stores, this is first time ever encountered such a useless non customer friendly staffer.

Awesome store

Love the wide selection of different crafts that they have. I can always find what I need here for whatever new project I am trying. Always a coupon to use and staff very nice.

I purchased items online to be available for next day pickup. Never received a response and no one knows anything about my order. But they did take my money out of my account. The representative at the customer service center has complete disregard for customer service. Said I can not cancel my order until it is full filled. My order should have been fulfilled next day but it’s been 3 days and I am still waiting for any type of response from the company. Will never in my life shop at michaels ever again. No care for their customers only want to take their money and not give the the products ordered

Can alway find something creative to do .. 💙

It was exactly what a craft store should be. Customer service was very good.

I like Michaels it has all the things for projects, school, and much more. I like the curbside pickup. Only thing is it seems they are never staffed enough it takes a while to get my order just picking up or if there is a long line inside its one cashier. Needs improvement in this area. Otherwise satisfied.

Very friendly staff. Always clean and organized and everyone was wearing masks. Not many customers.

I went in looking for a very specific item for my wife, although I didnt know its name I was able to describe it. The people here were very helpful and understanding. We were able to find the right item based solely on a series of grunts and wild gesticulations. Great people.

Always love this store but this time cashier was not wearing mask

Michaels was ok, had what I needed, but had to wait and wait to check out. One person on the checkout. They really need some help, with Covid, you kinda want to get in and get out, but today there were customers waiting and in pretty close quarters.

Bought yarn because it was on sale but didnt realize they charged me full price until I got home...bummer😒

Basically everything you can find online, for twice the price. They have to use their own barcode system to hide the truth lol

Michaels must be going out of business because all items are up to 80% off.Great deals, everyone enjoys a good deal, at the same time, it creates merchandise to fill the store and the check out only had 2 Cashiers with a 3 Line long isle before checking out.If youre looking for anything creative to make, check Michaels store before heading to way too many other stores.

I have been going to the Michaels in Port Orange a lot since the covid virus started and in the year that Ive been going they have yet to restock the balsa wood supply and testers paints the whole section is poorly stocked and not being restocked looks like I might have to do my business in the future somewhere else

This is out of hand. I was sad and shocked to see how outragiously expensive it has become!

Store is Way to expensive

I was looking for a sale item they had and asked the person working in that department, she had no idea. I then asked about something else and she was totally clueless. I actually found both items and showed her where the sale item was and then explained to her what the other item was and how its used. She had no interest at all. This was not some young kid either. Not a good asset for your store.

Very helpful and knowledge staff.Good selection of merchandise.

I called Michaels asking if they carried tiny zip lock bags which might hold a few beads. The woman answering ph said she did not know but would put me on hold while she checked. I waited 10 min. I got a bad feeling yet really needed the item that night. While still on hold I got in my car and drove from NSB to Port Orange. On the ph and 27 mins later I walked into the Port Orange store. When I entered the store I realized that my ph played the same music that was playing on the store speakers... I told a male cashier there that I was still on hold and let him hear my speaker ph. I told him I was waiting for their woman employee to get back to me. And Ive been waiting 27 mins. He seemed unfazed and unconcerned as to how Id been left on hold. He showed me the item I needed a few steps away from the cashiers and on an end cap which was on sale! He expressed little interest that their ph customer service was literally No Ph Customer Service!!! When I paid I asked that cashier if she knew who normally answered phs. She said cashiers often do so but it could have been someone in the back as well. And she too seemed to have little to no interest in the fact that no one bothered to check a ph line that was continually on hold. Ive worked as an employee in several stores in my lifetime and owned my own business... we recognized that customer service is an extremely important aspect of the job. We would have shown some emotional empathy and profusely apologize... even would suggest that we would do our best to make sure this wouldnt happen again. Unfortunately, I felt mostly dismissed by all I encountered even when I suggested to one of them that this needs to be brought up at an employee meeting. I got little response. If I didnt need those little plastic bags that evening I would have bought them elsewhere. Next time I will probably go to the Daytona store... maybe they have a better understanding as to what makes for customer service...or maybe Hobby Lobby will provide a better experience in customer service.

Rude and not helpful employee, ask where something was and she points to the area where it is. She was working in the isle right next to it! Ive worked in retail and thus isnt the way you help customers. While looking for the item I needed another customer walked by and told this same employee she sent her to the wrong area! I will not shop this store again, Hobby Lobby has a much better selection and employees walk you to the item if you are have trouble finding something.

Stock is inaccurate on the website. It says they have multiple trading card options in stock and they dont even carry cards.

Stopped in this store to look for a border for a frame. They no longer carry them. They do if you are having a custom frame being made. I was thrilled when I found a bordered frame on sale!. It was exactly what I wanted. They also had a great sale going on. They have a lot of good sales and coupons. The store is big and carries many items. The staff is friendly and helpful.

The only good thing about this visit was the cashier was extremely friendly and polite. I felt horrible for him because he kept on calling for more help over the radio but no one would respond to him. There were more more than 5 people in line to check out and the line was growing fast. Customer service was not on any of the other employees minds.

Very hot in the store which made it uncomfortable to shop

Amazing service. I found everything and with a kindness treat to me. I received 15 % off for being a teacher and thanks me for my service with children. I felt so proud of me.

Clean, well-kept, super-helpful staff. If you cant find it here,....I dont know where you will find it! LOL! Love to go here and just browse. LOVE.

Huge shout out to Jim at the Port Orange store in Florida. Some friends were getting some framing done and Jim and District Manager Jason were a wealth of information and suggestions. Even saved us a bunch of money. Nice to know some stores still recognize customer service! 👍

Variety of selections. Great clearance. Helpful and nice staff

The store is wonderful in that they have just about everything you could possibly imagine for crafting. But, with it being the holidays and all, if one were to need help, an associate is not available to do so. It would be nice to have more staff on hand for customers who are having trouble locating items. There were also a lot of shopping carts in the the aisles. Some were empty and abandoned while others were filled with supplies that needed to be put away. They did have a girl pre-ringing merchandise though which was great because it sped up the checkout line which is typically terribly slow.

Had what I wanted and it was bogo.

Sending out a HUGE shout out and THANK YOU to Jim of the custom framing department at the Port Orange, Florida, Michaels. In addition, another round of thanks goes to Jason, the District Manager. He also helped with this unique and special project, saving us considerable cost by his frame suggestions. Its always nice to go into a store and be treated with kindness and professionalism. Leather & Lace MC will certainly be going back to this store location again for our framing needs!

Good supplies. Isles are too tight.

I absolutely love this store. The prices are good. The people are nice and creative. They always have good ideas to help make my project even better. And dont forget your coupons!!

Very good shopping trip for Christmas. The staff were very helpful! I was looking for a nice art set other than Crayola brand and Michaels had a large selection of varying prices and the one I got was 75% off and it was a beautiful set!!

Always very pleasant personnel. Great sales and for items not on sale often times youll find the 40 or 50% off coupon. Love this store!

This is a nice size Michaels and the staff is great.

Love the store. Could be more easily outlined. Very expensive BUT love it!

Every time i go here i feel like there are tons of employees but no one to help. They are either resetting shelving, standing around talking, or stocking. I have no qualms asking for help but these people dont seem to understand that customer service is part of their jobs and just ignore you. The cashiers are usually slammed and they rarely open additional lanes to move customers along faster. I love crafting so its sad they dont do more to make you want to go back.

I would like to send out a big thank you to Jim and Jason for all of their help with our custom framing project and great customer service. It is very much appreciated! Leather & Lace MC

3 star ONLY because Im not a fan of crafts. I was forced here by the significant other.

What is happening to this store? Shopping at noon and shelves are not filled with product is annoying thus the replenishment overnight team. Also, it would be nice if stores would put one holiday out at a time and in the order they come.

Great customer service and results on custom framing .Recently had custom framing done on two irreplaceable embroidered pieces. Jim in the custom framing department was SO helpful and knowledgeable .Jason, district manager, happened to be there and also got involved saving us considerable cost by his frame suggestion .Will go back for more custom framing and recommend highly.

My youngest daughters favorite place...this is one thing she made from her purchases.

Best Customer Service In Town - If you cant find something - they will

Helpful staff. Clean store. Easy to find what you are looking for

Michael was a nice guy. Helped me with my Picture frame

Nice store but they have some really young kids working here who need a lot of product, and personal conduct, training

Wonderful experience. Great employees

Clearence prices higher than similar at other stores. Lots of things without prices marked. 1 extremely slow checker.

Wonderful scrap booking selection.

I wanted to drop by and say a very big THANK YOU to framing consultant Jim and District Manager Jason for the excellent care and service they provided to my sister upon her recent visit to the store in Port Orange Florida, with a framing project that is very special to us all. Thank you so much for your help on the project and with the considerable money savings in the process.- Squishy LLMC

Too bad Michaels doesnt carry much fabric...

Always someone around willing to help find something, super friendly

Associate was not very friendly or helpful.

Very limited yarn selection in store though. Checkout was painfully slow.

Fantastic deal on 13 red candles that I needed for a Christmas party. 50% off plus my membership discount. Thank you Michaels for allowing us to have really nice centerpieces!

The associate with whom i spoke, asking about fabric paint said he didnt know about it, saying i should ask someone else. I also asked a manager, who at first totally ignored me, about a 4x6 picture frame price, said the obviously incorrect price...more than $10 for a plastic frame, on clearance..he said i dont make the prices, corporate makes the prices. He did go check and said that was $8. In any case, i will not be going back. The single star was for the cashier, Gail, who was very personable and efficient. The rest of employees were facing the shelves, maybe stocking for a new season but certainly not available or willing to help. As a last comment, i noticed the obstacle course to reach the checkout has grown so you must go round and round to get there.

Always inspiring☺

Anthonys! Did a great job framing my diplomas. Lots of interesting things to shop for.

Port Orange only craft store tucked away in the Pavilion.Staff members are always friendly and helpful. Store is usually well stocked.

My girlfriend goes here every chance she gets. Even if she doesnt need anything from here. But she will always find something that she just cant live without

Its a very good store for crafting but they dont offer fabrics.