Had such a great experience with this dealership such a friendly and professional staff if your looking for a new car this is the place to go!

Called on July 6 & 7 to get paperwork on workthat was completed on my truck (computer problems) gave my email nothing as of today. Called on July 22, 2021 for a oil change and had to leave a message no call back. Called again today at 11 am, was told no opening for the weekend. Also ask for my paperwork gave my email again still nothing. Is this how you run a business. I will be talking with the General Manager your customer service is Terrible worst ever.

I would like to say, how awesome the experience we had yesterday when purchasing our new car for the family. The front desk clerk listened to what I said and gave us a salesmen with lots of experience. His name was Nick Davila he was fast sufficient and knew how to take care of our needs for a new car. He listened to everything we said and got us into our new 2018 Dodge Journey. All in a few hours without stress. Another big thanks to Finance department especially Mike Dixon for making the paperwork easy and explaining everything and lowering our payments to get us the best deal thanks so much to everyone who helped us yesterday. We are both veterans and we where treated excellent yesterday and we got to use the discounts that they advertised because of it.

This dealer really tries to rip people off. The drive out price offered here was about $9500 higher than another dealer. Same Msrp and trade in.Be sure to shop elsewhere to check the competition.

Quick service and friendly staff. Ask for Ruben or Cynthia if you want great service for life! Get the car you want not what is just on the lot!

I have a 2015 JEEP RUBICON w/24K miles that WILL NOT start w/ignition key.BRAND NEW $200 Interstate Battery.Chrysler/JEEP Refuses To Honor 18 Model Year RECALL for SAME RECURRING Issue:Problem DescriptionJeep issued a recall on the IGNITION SWITCH because the switch could short-circuit in the presence of water or impurities.18 Model Years Affected1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014Carys Automotive Port Lavaca TX has just replaced the IGNITION Control Housing to the tune of $875.65.Presumably w/SAME (tho new) defective part given the longevity of recurrence.I bought my LAST GM vehicle in 1986.THIS IS MY LAST Chrysler Vehicle.Pathetic....Port Lavaca Chrysler/JEEP dealership pulls out ALL the stops to defray responsibility or understanding by providing an 800 # to be answered by some scripted representative.Incidentally, I have another friend w/late model JEEP here in Port OConnor whom has IDENTICAL PROBLEM....Cannot get it to them for Airbag Recall as it will NOT start.Same Story w/my pictured tricked out Rubicon On Wrecker WILL Appear on Ford Bronco Forum.

Great buying experience.

Had a appointment this morning at 11: am its 2:05 and Im still waiting for my car I came in for the AC to get some freeon now there telling me 45 more minutes

Out of all the dealerships I have dealt with in 36 years around the United states port lavaca dodge has them all beat having best people working for the dealership there not pushy, they are very friendly and make you feel at home. The owners must tell them to make sure they go above and beyond to make sure your satisfied. If your wanting to purchase any type of vehicle I would recommend you go to port lavaca dodge in port LAVACA,TX it be worth the drive they have dodge,jeep, Chevrolet, Ford all next to each other. Ask for Roland for a sales representative he will stay on top of taking care of you.

Got me a nice truck at great price

Worthless place. Avoid at all cost. Shady business, take the short drive and go somewhere else.

I dont do reviews to often, but this, honey, this horrific lack of business ethics and customer satisfaction was deplorable at best. Please, take just a moment to read my experience in my letter. Please read just a few of the many negative Google reviews here as well to help expedite your search to AVOID this dealership. Take note of my husband, John Williss, review and the response they gave him. Their response not only avoided addressing the issues he mentioned, but also proceeded to claim his statements were opinions and not fact. Let me be clear PL Dodge, if you want receipts, if you want proof (even though I have already emailed this same letter with all the proof to the dealership, Louis Tran, and some lady floor manager) I will STILL be happy to show you. You are disgusting, and you can bet your rear, this same info went up on Twitter, Facebook, and sent to Dodge RAM corporate including screenshots, emails and text messages. Shame on you, just shame!Update to owners response:Well its obvious whomever is the one writing these responses does two things about as poorly as the customer service was at the dealership. 1. You legitimately gave a copy and paste response to a complaint. This means you did not investigate this matter and didnt read the information. This is literally the same response you have my husband, so well done on being incompetent at your job. 2. Had you actually researched this matter you would have known that Louis T. (A regional manager of sorts) has already spoken to me yesterday regarding this awful experience, and agreed with the disgusting and pathetic behavior displayed by YOUR sales staff and also AGREED it was ethically wrong and morally incomprehensible. So, again good sir or madam... Shame on you and your shady business practices with deplorable customer service skills. Your lack of integrity in your response (which I also screen shot and posted because you will likely delete yours) is a prime example of how little you value your customers. You Disgust Me!

Long process but worth it in the end

Horrible staff and crew... A true reflection of management. Had a employee (saleman) start cursing during our conversation over the phone about purchasing a truck. He treated me as if we were joking around and having a few beers.... When I spoke to his manager he simply played it off and said he would have to review the tape since it was recorded.... He said once he reviewed it that he would get back to me to appoligisze.... Still waiting!!!!!

I will start by saying my husband and I do a lot of homework before we ever set foot in any dealership on vehicles. We were starting our search for a larger vehicle that was better suited for a family of four and filled out a form to get the best price in vehicles for having a Sams club membership. We immediately were contacted by about 5 dealers, out of all the dealers Chelsea in customer relations was the only one of the five to answer my questions first and then request for me to come in and check out vehicles second. It was refreshing to see her concern for what my husband and I were looking for before selling us something we didnt need or want. We went in the next day with a no pressure just wanted to test drive attitude and she set us up with Horace. Horace treated us immediately like family, to include my husband and my daughter in many many long talks and tangents each time we went in. He set us up with two test drives that day, we fell in love with one and sent us home to think about what we wanted. We went back the next day to discussed budgeting. Of course the one we loved was just a bit out of our range so Horace and Angel the sales manager worked really hard to find us another car on the lot that worked, they even brought over a car for us! Im pretty sure I am one of the most picky people that this dealership has come across all things considered I had to test drive every single vehicle and go home every night only to call Horace the next day and go in to find another. In the end Horace and Angel made our dreams come true with a vehicle we both love. Mike was extremely helpful with paperwork and was very clear with financing and options we had. I will go back over and over to this dealership just for Horace even though Im a little afraid hes gonna retire before its time for another vehicle. So if you are looking for a new car and really want an incredible salesman go find Horace and work with the entire team at Port Lavaca. They made magic happen for us with an experience we wouldnt trade no matter how stressful the entire car buying experience was.

I dealt with their service department, 3 recalls and an a/c repair. I was satisfied. They communicated with me. Explain the problem and quoted me an estimated cost. When I paid, their was no surprises. Pricey but that’s expected from a dealership. They identified the problem and fixed it, and that’s what counts. My car was repaired earlier then what they estimated being done. Ty

I have never seen such a lazy unmotivated dealership in my life. We went in there about used minivan. After two hours the salesman still could not come up with numbers. So we left and he said he would give us a call back with the numbers. The next day we stopped in there before we headed to Houston to look at some other ones. He still did not have numbers. What he did have was the online price, which we already knew.None of the staff was overly to do much of anything. No one even greeted us when we were looking at the vehicles, we had to go and track someone down. The salesman would only look at and talk to my husband when he spoke. Add to that half the time he was more interested in his phone than even talking to my husband.If there after sales service is as bad as there sales service- BEWaRE

Love this place! Theyre very patient and have been working with them for years. Definitely happy with my vehicles. Been to other dealerships but no one is organized or on the same page. Its always he said she said kind of service

This is the first car lot where we werent meet at the car lot by a salesman. I had to actually go inside and ask the receptionist to find me a salesman to help me. She couldnt hear me at first because of the blaring R&B music coming from the computer. Dont get me wrong I love R&B music but you should be able to great your customers without them raising their voice. We were interested in a Jeep Grand Cherokee with a Hemi. There wasnt one in the lot so instead the salesman tried to convince us to just get a V6 one. After repeatedly telling him no the salesman said he would call after he gets one from the sister lot. Still waiting on the call going on 2 weeks now.

I went to buy a used Dodge 2500 diesel. I worked with Bart the sales guy and he was awesome. Dealing with Jerry in the finance department was not awesome. Now I know there are two sides to every story but I called Bart at about noon and told him what I wanted to pay and what I wanted on the truck and he said that should be doable I came in and sat down everything started looking good there any more numbers around with my crap my wifes credit and they told us okay after you know if you hours of haggling they told us ok we have everything you need time to go sign. When we went into the finance office they put the paper in front of us and that number was way off after we dispatch many hours there we finally got upset and walked out. They came back and finally were able to do the deal that we had requested from the beginning and if they werent able to do it from the beginning that is fine that should have just said sorry we cant make that happen but no they strung him along for many hours and it was upsetting. The price of the vehicle online and what they told me when we got there were two different prices......nearly a $4,000 difference. They told me oh sorry that price online was wrong I said I dont care thats the price you advertise thats my starting negotiating price. It is not my fault that they put the price online incorrectly. I cant say for sure if I would ever go back again I guess I can always give somebody a second chance. Like I said Bart was great and even the two or three other sales people we spoke to were friendly and really nice too. I would just have to say that my experience was horrible when it came to dealing with Jerry in the finance department. Your experience may be different from mine.

Larry from the service department took great care of my car. Quick and awesome service!

I called for oil change and had the reservation. They knew my car needs what kind of oil. However, on the service day, I waited for 2 hours to complete oil change and tire rotation, which should be completed within an hour as I have reservation. They told me they were just out of stock and needed to restock. Also, on the receipt they indicated they checked tire pressure. Apparently not, I knew my tire pressures were and they didnt adjust it appropriately (they did rotate tires as my tire frame has mark I know). They didnt do this simple thing and Ill doubt the quality of other services they provide.Dont know how to reply so updating it here.Do you keep 4 tires at the same pressure? I follow factory recommendation so I know the technician didnt adjust pressure.

NICK, LARRY and all the ladies and gentlemen are awesome and 😎 .THIS DEALERSHIP IS AMAZING. 🤗🤗🤗😂😂😂COME GET YOUR (RAM RACKED I MEAN SERVICED AT PORT LAVACA DODGE TODAY .

Awesome dealership, Nick in sales was very knowledgeable and did everything he could to get me my RAM.

I wish I could give 5 stars. But, 5 stars are reserved for 5 star service. I bought a brand new Ram last year. Buying was easy and we did so sight unseen. The reason for the three stars is two fold. 1. When we were leaving they lost the key FOB. They shipped it to us, but then wouldnt pay to have it programmed. Really? New vehicle, you lose the FOB, then I have to pay? Then, they offered to give me $200 off my next new vehicle purchase? Um, no thanks. 2. Big old scratch across our new vehicle that isnt 100% able to buff out. Not impressed.

I was in need of a new reliable car and I cant say enough how much Nick helped me chose the car that worked best for me and my budget! I knew what I could afford to pay and the whole staff helped me get to that number & I got a car that I absolutely LOVE! I had heard how awesome their customer service was and now I am also a believer! Thank you again Nick! I really appreciate your help and hard work!

I would like to thank Luis and Jerry for making our vehicle purchase possible and getting the payments exactly where we needed it to be. We are enjoying our purchase. Once again thanks so much for helping us.

I was recommended by a friend to come and check out prices and sales staff. Upon my arrival I was greeted with a very warm welcome and told the I was in the market for a Durango. No pressure from anyone but the staff was always ready and available if I had questions. I am very pleased with my selection.

Excellent service!! Larry was awesome! Will definitely recommend! 😊

Working with Larry in the Service department. Hes doing a great job to keep me informed and updated. His customer care is top notch!

If I could give you 6 stars I would’ve. Everyone is so nice to every single customer. They definitely want these customers to come back.

If you want a good priced new vehicle, get here ASAP. They always have great deals going on. I always checked out their website and they helped me get a Nissan when I didn’t even know I could afford it! Thanks, PL Dodge!

Love the service team! It doesn’t matter who we get, it always ends in a great visit. They are so nice and professional. They deserve this review.

Port Lavaca made me and my wife feel very welcomed. We spent hours with our sales guy and he was very pleasant and patient. He made sure we left with everything we asked for! Very happy and when its time for another vehicle, we’ll be back.

Always look forward to seeing what deals these guys have going on. I keep up with them everyday because the deals get out of hand cheap! I highly recommend this dealership to anyone.

The first oil change is free on a 2019 larmie longhorn 3500, no tire rotation. This will be the last time I go back.there. They are not the only Ram dealer in Texas.

Had a great car-buying experience! They took great care of us through the entire process from when we stepped on the lot to when we signed the papers. Would definitely do business with this dealership again!

Service is always friendly, never too long of a wait. The service area has a great area for waiting and the staff is always friendly. Carlos Cardenas did a great job explaining the issures i had with my Van and told me what they were going to do to fixed it no problem and sent me on my way. Always a great experience with sales and service at Port Lavaca Dodge Chrysler Jeep.

Friendliest service department I’ve ever run across. Excellent service. They back up their work. I highly recommend.

The staff at Port Lavaca Dodge are always friendly and helpful. The guys at the counter are the reason why I keep going back there. On my last visit they were able to fit me in for an oil change without an appointment just to help me out.

Great car buying experience! Everyone was very friendly and professional. That made what I thought would be a stressful process, not so stressful at all. Will definitely tell my friends and family about them.

I highly recommend Port Lavaca Dodge! The staff is very professional. My sales guy made my experience hassle free. If you’re looking for a new Dodge, this is your place.

Thank you port lavaca dodge for your prompt & professional service

These guys go above and beyond to find their customers the best deal that they can handle. They’re the definition of business people! Come see these guys.

Ive been all over the states with my jobs, and every diesel oil change and fuel filter done has ranged from $285 to $350. Last Friday I came to Port lavaca Dodge dealership and they charged me $501 and turns out they were double dipping ( only extra thing done was replacing wipers $24), after I reviewed my past receipts. After I left that place, I received a call from customer service and I told that lady wat happened, she said she would look into it and fix it, but she never called back. So that place left me with a real bad taste... I do not and I strongly recommend not to do your diesel oil/fuel filter changes at this double dipping dealership !!!!

Thanks for the great experience. Everyone looking for a new vehicle will be recommended to this place by me!!

Very knowledgeable and friendly staff. Made my buying experience a very positive one. Will definitely be back. Thanks Port Lavaca Dodge!

Love this place for all my service needs. Unfortunately, I bought car at another dealership, but after experiencing horrible customer service there, I was looking for another dealership for routine services. Came here, and I’ll never go anywhere else!

Even though my credit is not good at the moment, their staff sat down with me to figure out what they can do to find an affordable vehicle for me. They treat people like Kings every time. It’s like they won’t take no for answer!

Like to thank the staff at pt lavaca dodge for their kindness and friendliness always asking us if we needed anything while we waited on the deal, made sure we had water ( it was a hot day ). Also would like to thank our salesman nick D. treated us great and very professional. we must have test drove like 4 different suvs that day in 98 degree weather and he never skipped a beat always friendly and helpful. Also the guy who we signed the papers with was very helpful and he worked the numbers to get a better price. (sorry I forgot his name).

Dont go thereUnless you want to waste your money and time

Great place to buy a vehicle. No hassle.

These employees gave me so much attention from the moment I walked it. It’s like they really wanted me to make a purchase. 5 stars from me!

Port Lavaca Dodge is just awesome. Everybody says I look great in my new Charger, so I have to give credit where credit is due. Thanks PLD!

Was there to purchase my first new truck. My dad was there helping me and Mike Dixon was so helpful and kind. Thanks Mike and thanks Port Lavaca Dodge!

I drove 3 and half hours to visit Port Lavaca Dodge and extremely disappointed with the service my wife and I received. We made the long trek from San Antonio to pick up a Ram dually that was listed on their website 40690, which was a good deal for the truck. Since Im in the military, I was also able to get USAA to give me a no haggle pricing using their car buying service at the same price. With these two seperate assurances, I was shocked when the the salesman quoted me 3,000 more if I didnt finace through Chrysler-Dodge, and a non-negotiable 1000 more than their listed price because I did not have a trade in. This is an unacceptable business practice and if there is conditional discounts/rebates this should be spelled out plainly at least on their website. These caveats appeared no where on their site or on the USAA site. This seems legally dubious and morally reprehensible for a business.The dealership was quick to change the price on their website the following day to 45,576. Which makes me believe the first price may have been entered wrong. If they accidentally posted the wrong price I would have preferred them to be honest and upfront instead of making up lies and trying to make my wife and I feel like we made the mistake. Additionally, if the price was in error it could have been caught in the dozen interactions through text, emails and calls before I drove a 300 mile round trip.From my experience, I wouldnt recommend Port Lavaca for your vehicle and would suggest you find a place that is both reputable and respectful.My wife has since submitted complaint letters to Port Lavaca management and USAA.RESPONSE TO OWNER/UPDATE: It is pretty clear based on the owners response that the rot in this dealership begins at the top. I have emails, pictures and facts that shows they were trying to pull a bait and switch. It is disgusting that when TrueCar (they run the USAA program) questions you, you will admit a mistake (screenshot attached), but cant say that here. Additionally,Im no longer willing to believe this was a mistake. Looking just in Google reviews there are three other people saying you have applied this shady tactic before (all screenshot). The only benefit is now TrueCar says they will monitor you, so maybe it can cut into that market share. FYI, I screenshot your response below because I dont expect you to have the integrity to not change it when you clearly realize this is one lie you cant sell.

Port Lavaca dodge chrysler and jeep is the best dealership. The salesmen and finance department are incredible. They truly care about the customers overall experience, and work with you. I shopped around in houston and none of the dealerships compare to this one. They even follow up with you after the purchase. I will definitely refer all my friends and family.

This review is for the service department. Service is outstanding! They definitely put customer safety and satisfaction first.

I recently purchased a Dodge Durango 2013 and I love it. This is the third truck my husband and I have brought from Port Lavaca Dodge. We will continue to drive to port Lavaca to purchase our vehicles because of the service we receive. Recently I had to bring my Durango in for air service, and I could not be more happy with the awesome service Kristen Mueller gave me. She was very helpful and always returned my calls within minutes. She made my experience so much better. Thank you Kristen you truly were amazing to me when I needed you to be.

Dont get me wrong they are nice, there but I believe if u go to buy a car use or new,its what your looking for and able to afford the payments,bit they always want to sell me a new car and pay 500.00 a month,and then sell something u dont even like,sry but if i want a car I want a car not a truck not a Jeep,and not a van

Great dealership that seems to not only care about its customers, but it’s clear that they treat their own employees great as well.

Cant trust them. They tried to pulled a Bait and Switch deal on me. I was smart to walk away.

If i could put zero stars i would. Purchasing our vehicle was an all day, exhausting event. I put 1000 down and had more, but the salesman advised against it. I ended up with a 513 car payment, 18% interest rate, and a bottom of the line vehicle for a top of the line price. I have paperwork that shows all of the extras that are supposed to be on the car, that arent. On a 2014 vehicle the transmission is already slipping, the dashboard is warped, and the middle console has a broken button. Its not the vehicle i wanted, but i settled for less. Took it to a local dodge dealership with a good reputation and even they noticed how badly i was overcharged and ripped off. Read the reviews for this place and beware. Im sol, but i hope that this review can save someone else from the mistakes myself and others have made. You WILL be overcharged and lied to if you come to this dealership.

My husband uses his truck for work, and several months ago we started having problems with it. We needed it fixed ASAP in order for him to get back to work. It was a Thursday and I called the closest dealership, Lithia in Corpus, and they said they wouldnt be able to even look at it until the following Wednesday. So I called Port Lavaca Dodge. They told me to bring it that day, and they would do their best to get it looked at. Long story short, the truck was up and running good as new by the following Wednesday. Thats why we continue to drive the extra hour to Port Lavaca to have both our trucks serviced there.

Got me done on the car I wanted in a timely manner. I would definitely recommend Port Lavaca Dodge to anyone.

Just love these guys. Got over 2K more for my trade in. Great deal!

Not good, I was told one price on the phone for a truck and when I arrived at the port lavaca dealership the sales man couldnt even come close to the price I was given, Scammers.

Nick was exactly who I was looking for to assist with the purchase of my new car. Very understanding and knowledgeable. Thank you.

Very knowledable and experienced staff. You all made my decision very easy! Thank you.

Awesome experience in my first visit here. They definitely earned another shot with me.

Bought a slightly used Chevy Cruze from here, since in the last 5 months have had plenty of ussues with the power train and also the ac. The sales man put me thru such a loop I didnt know how bad he was screwing me over till was all signed. DO NOT BUY A USED CAR FROM HERE. Overall terrible place and would never step foot here again if it werent for the fact that I keep having issues.

Nice people and welling to work with you on alll the angle

Rudy and Carlos and Jarrod all take great care of me every time I go in to the service department at Port Lavaca Dodge. Anytime I have a concern with my vehicle, no matter how small, they take care of it and get me safely back on the road as soon as possible!

Wouldnt cancle my extended warraty after deciding I did not want it. You have 30 days to cancel and it was only day 3, no help from Port lavaca Dodge at all and no help from main office. They kept pushing extended warrenty on me and wouldnt let up ( $$$ for them). I only buy from honest Dealers, there for I will not be returning... Extended warranty is a rip off. God bless

Horrible buying experience; so bad I cringe to think of having to deal with them again in handling the repair of my now recalled 2012 Ram Truck. I dont trust PLDCJR any farther than I can throw them. I ONLY GAVE A 1-STAR RATING BECAUSE YOU CANT POST A NO STAR RATING...and I directed my concerns regarding their disreputable business practice to Chrysler - Fiat.

Sales person is very friendly... Also Service department are very respectable and service is quick..

Really after today I wont.deal.with them Horrible sevice

Rudy, Carlos and Kristen at Port Lavaca Dodge always take really great care of us! They always get to the bottom of the problem with my vehicle, if there is one, and if its just maintenence, they get me in and out quickly. Wouldnt go anywhere else.

The staff at Port Lavaca Dodge are always friendly and helpful. Rudy Sanchez and Kristen Mueller are the reason why we keep going back. They are always so helpful . On our last visit they were able to fit us in for an oil change without an appointment just to help me out.greatful customerPedro and Sharon Casas

Just another bunch of lying, scheming crooked car dealers. Included something with the sale and implied it was in the price, when in reality, they tacked on an extra charge and didnt say anything. Also, most likely what they say they have online is not true. Went looking for a couple of cars advertised online, and neither one was there.

CALL and verify the Listed Online price!!Warning....Me and my Family drove 2hrs took off work Early Thinking we’re going to buy a car based on their advertised “Website Listed Price” 😧 Test drove the car Loved It! Filled all paperwork out and they come saying the car is actually 4K more! When asked about another Similar car going off the Advertised price Again they ssaid it was wrong. Bunch of waste of time and money.. very upset and unhappy..”Update” They called me the very next morning saying they want to earn my BusinessAnd they will honor the Price that’s Listed. We both states the Price on the phone before I made the drive ONCE AGAIN..Once we got there seems like we waited forever 2+hrs and weren’t made a priority. We finally get to signing the paperwork and I see their adding 2k onto the Listed price for a gps tracking device.. I almost wanted to flip the table over 😒 WTH 2k for something I had no knowledge. I brought it up and was told it’s permanently on there and can’t be taken off.... Heck no you got me stupid!!Also they didn’t want to make us any copies of the paperwork I thought that was totally weird I’m still waiting on a response of the general manager on that. If you plan on dealing with this Dealership Better have the General Manager on Speed Dail because they will try and Screw you over... Would I ever buy a Car from this Place Again Most likely not, the deal on the car would have to be great with NO BS this TIME.. also the Detail on the car was horrible being they had all day...

Port Lavaca Dodge really has the best knowledgable staff! Thank you for all of your patience and hard work.

If you wanna talk to kind and promising people over the phone thats one way but when you get to the dealership itself you will learn real fast that everything they said over the phone was lies and waste of time to going all the way out there and they come up with some excuse that is preventing them to give u the service they had said over the phone but not in person... waste of time waste of money and waste of miles that i added for now no reason! STRONGLY ADVISE FIND A DIFFERENT DEALERSHIP AND THIS HAPLENED LAST NIGHT... Take my word or you can see for yourself!!!

So my first experience with them was great. Our person was Horace who no longer works there which is a shame because the others have no clue. I got my truck with no problems. I went a few months later to get another vehicle and they gave me so many problems. They didnt want to contact my bank I had used for years to do my auto loans because they wanted to use their own choices. Their internet and phone people promise one thing then you go in and have problems with the floor staff honoring it. I ended up going to Boerne Jeep in San Antonio. They had no issue with getting me in the Jeep I wanted or contacting the bank of my choice. Perfect customer service at Boerne!!!!

Ive been bringing my Ram to Port Lavaca Dodge since I bought it there. When your car breaks down its a pain, but Ive always been taken real good care of here. Even after my truck wasnt under warranty and I had to pay for some repairs, they get with manager Jarrod and get me a real good price.

I will never return to this dealership. 1st do not bother with their online. They can not sell you a vehicle. After wasting a lot of time on emails describing what I needed. I show up at dealership and the lady I was speaking to online passes me.off to a salesman because she cant sell me a car. So I had to start over with salesman who was 45 minutes late coming to work. 2nd. Everything promised in email was lies. 3rd they tried to blame my credit score. I called my bank. They said they would approve a deal. Port lavaca hesitated to send anything to my bank. When they finally did I found out why they hesitated. My bank called me. Port lavaca was trying to screw me bad. My bank was happy to approve a deal but port lavaca numbers were so bad they wouldnt have approved it for anyone. I still have email where they offered 14,000 for my trade. When submitted to my bank they offered 6000. Email say they can reduce my negative equity. When submitted to my bank the negative equity was 10,000.I post this as a warning.I also witnessed something another customer experienced. He bought a jeep the day before. The jeep was bought. Deal done. They wanted to wash it and fuel it and he needed to bring his insurance. So he came back that morning I was there with insurance to pick up his already bought jeep. He had to wait the 2.5 hours I was there. Lousy service.Dont be suckered by their promises.My bank approved a deal through another dealership. I will never return.

Beware!!! They advertise all these great deals but will always end up trying to rip you off badly. I have several family members and friends that they tried ripping off. They try selling single cab regular trucks for like $24000. They are a bunch of con artists

Great hometown feeling! Very smooth transaction from start to finish.

This is realy good dealership very friendly and helpfull thankful.

Prompt first class service that I recommend to all my friends .The best service dept around! Thank You Port Lavaca Dodge !

Good service. A bit slow.

BEWARE !!!!!!!!!!!!!!!!!!They do not hold up to the deals they make nor have enough guts to call and say they made a bad deal on there part and try to work it out with you. I ordered a jeep for one price that we agreed to put 3500.00 down and after waiting 2 months they add 2000.00 to the price and conveniently lost the paper work and will not call me back. STAY AWAY FROM THESE CROOKS!!!!!!!!!!!!!!!!!!!! Plus any aftermarket stuff they have added they mark it up 200% plus some said because they have to warranty it. This total BS they have another company put the stuff on it come with a warranty they do nothing if something goes wrong. Ican see charging for there time but not 200%. They lost three sale from me in the next 6 months over this one. the jeep and 2 dodge trucks hope yall are happy!!!!!!!!!!!!!! Funny thing is I ran in to a guy on a job i was doing for him that had two new jeeps. So we started to talk about the jeeps and i told him i had just tried to buy a jeep but the dealer had tried and screw me on the price when i went to pick it up he said he had the same thing happen to him that he try and make a deal on a lifted rubicon at Port Lavaca Dodge Chrysler Jeep Ram, I ask him if it was a gray with black roof and fender he said yes that they had gave him one price and later tried to raise it on him once he went to pick it up and they told him someone ordered it but backed out on the deal. THEY HAD DONE THE SAME THING TO THIS GUY ON THE SAME JEEP I ORDERED AND MADE A DEAL ON THEY ARE A BUNCH OF LYING SCUMBAGS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I purchased a Jeep Commander in 2010, it seems like ever since the first year I purchased it, it has been nothing but trouble. The service department at Port Lavaca Dodge has always been so helpful to me. My last few visits I have been helped by KRISTEN MUELLER. She was always very informative about my situations and when they had to keep my vehicle, she always kept me updated with the progress of the repairs.I recently traded in my Jeep Commander and purchase a 2013 Dodge Durango. I am looking forward to visiting Kristen Mueller again, along with Carlos, Jarod, and Rudy at the Service Department at Port Lavaca Dodge for routine oil changes.I have been a customer of Port Lavaca Dodge for over seven years; the main reason I am so loyal is because of the great treatment I receive at the Service Department.Thank you again for all your help over the years.Sincerely,LaVon M. Garcia

Very friendly service. I am highly satisfied.

I knew from the moment we walked in that we were important to them. Got a great deal and have zero regrets.

My whole family is in love with Port Lavaca Dodge Chrysler Jeep. Its not because they talk a good game, they put it into action!

Jacob P. worked very hard. We got a great vehicle.

Highly recommended! We’ll certainly be back

These guys take their customers time seriously, which is really important to me. When I visit, I’m in and out in under an hour every time.

They advertised a 2016 Charger rt plus with blacktop package for 33k including rebates on their website. I drove a hour and a half to check it out and make a offer. I can get a 2017 with similar packages for the same price so I was looking for a deal. I was impressed with their selection of Chargers and Challengers and was surprised they had so many 2016s. There are no new 2016 R/Ts in Corpus. My salesman, Peter, was in good spirits and seemed willing to help. He got the keys so I could test drive the car and I told him the gas was low and I hoped I didnt run out of gas. He said there was plenty. I rode 3 miles down the road. The car felt underpowered for a 5.7, I was not impressed, and on the way back it ran out of gas. I called and they came and picked me up after about 15 mins of standing on the side of the road. No problem, stuff happens. When we got back they offered 11k on my trade in and I didnt accept and explained Id be upside down with that offer. He said I didnt understand what upside down meant but he couldnt come up with a reasonable explaination of what he meant. He asked if I could make $900 in payments a month. I still dont know where this figure came from, I have 5k to put down and a 720 credit score. I looked at him like he was smoking crack. I wrote down my offer and what Id take on my trade and said that I didnt expect them to accept and that was OK. At this point I just wanted my keys and to leave. Earlier in the day I said I needed to be out of there by 2pm. I asked for my keys and said I need to go and he said I didnt have to leave until 2 oclock. I said my plans changed. He acted like he didnt want to give me my keys and went to talk to the manager. About 10 mins later, Angel, the manager came to talk to me. He showed me a break down of the price and I appreciate his willingness to be upfront. He offered 13k on my trade which I believe is fair but wouldnt budge on the price which magically crept up to 34k. Not the 33k advertised on their website. He gave me my keys, I thanked him and left. All in all it wasnt a total waste of time. I realized the R/Ts are sluggish and underpowered and not worth looking at unless you like looking at the back of camaros, mustangs, and Tundras when they leave you in the dust. Not honoring their own price on their website is why theyre getting 1 star. Thats probably why they still have so many 2016s on the lot. No sense in haggling over a 2016 rt when you can pay 2k more for a 2017 scat pack Charger with the 6.4.