They made my first lease experience very smooth with great customer service. Easy explanations and transparent. Added in extras I didn’t ask for and approached negotiation with respect and care. I went in for a car and left with the one I wanted at the price that worked for me. Highly recommended this dealership for quality sales and exceptional customer service. Thank you to the team for a great experience with my first new car!

It all started when I walked in, my experience with Derek was amazing from beginning to end. he listens, he really cares, and he is knowledgeable about the cars. I got to know the guy and he is a true car enthusiast that love cars. he was very professional and friendly. I was referred to him by my employee and the kid at a very young age is 100% better than most dealerships I went to before. I will recommend people to see this amazing young man. However the boss, Rey, needs to control the way he talks to his employees. I am a manager myself, it is very unprofessional to yell, and cuss at your employees in public when you have customers in your showroom. In my experience, it made me feel uncomfortable and full of rage. but at the end of the day I cant deny the fact that Derek and also the finance guy, Julio, made my purchase decision easier. I forgot the name of the desk lady but she was very very friendly as well.

10/21/2021Had a great experience at this dealership! They are kind, trustworthy and great to work with. Traveled a little extra distance to come here because they came highly recommended and Im glad I did. I recommend working with the sales manager David Oaks (hes great) and the finance manager Julio (so easy to work with). I usually dread shopping at car dealerships but this was a pleasant experience from beginning to end!

I visited Nissan of Port Chester, last Saturday, and I dont have enough words to thank Sophie, the sweetest and kindest receptionist who is always welcoming. Working with Selma, the sales associate who was very attentive, a great listener, professional and never pushy. She was very understanding of my needs. And Ray, the general manager who cares a great deal about his customers. When I am ready to transact, I will return to this dealership because I know my best interest is their priority.

A few days ago my mother was on the market for a new car. On our journey trying to find the right car at the right price we happened to walk into Nissan City of Port Chester. As soon as we walked into their showroom we were welcomed by Jeremy Perez. He was very energetic and pleasant to deal with. He showed us a few cars and offered us to test drive the vehicles. Prior to test driving one of the vehicles we decided to go over the vehicle purchase price and financing options. We decided to discusses pricing first as we were aware that there is a vehicle shortage bringing their prices up. We discussed different options and they had a great price compared to other places. There were no hidden fees or additional charges. Unfortunately, we couldn’t take the car the same day as it was late Saturday night. My mom went back to pick up the car a few days later and she was extremely happy with the whole transaction. She even got a better interest rate as her credit was above average. I just want to say thank you Jeremy and thank you Ray! You guys rock and thank you for making our experience seamless. We really enjoyed the coffee as well. Cheers! 👊🏼

How refreshing it is to work with a dealership that has INTEGRITY. Talk to Ray, the manager, he is friendly and straightforward. He and his team helped me with a lease buyout. I called every dealer in a 50 mile radius and every one of them was charging improper fees and trying to hustle me... except for Nissan City. Nissan City did not charge me one extra cent. Anthony in sales was very helpful in facilitating the deal and Jason the finance manager made sure all the numbers were correct, he was very thorough and even saved me a few extra dollars. I was so pleased and relieved to be dealing with people that were honest and helpful. Car deals are very stressful at this time but Nissan City made it easy. Highly recommended.

From the moment I walked in the door I was well taken care of. Everyone was so friendly and energetic. I was taken care of so quickly. I was in and out with a new car in a few hours. I look forward to continuing to do business with them!

My appointment was scheduled for 7:30 AM on October 29, 2021. The service manager did not arrive until approximately 8 AM. Shortly after his arrival, he began yelling at people for herding closely in front of the service desk. One customer opined that there would not have been a crowd at the desk had the service manager been on time. The service manager then began yelling at the customer that “He could not control the traffic.” This service manager’s behavior was, in my opinion, profoundly unprofessional. He needs a seminar on customer service or should be terminated. As a longtime loyal Nissan City customer, I am sorely disappointed and am contemplating taking my business elsewhere.

It all started with a phone call to Dave Oknaian to see if you had a certain model and color in stock. From the moment Dave said you in fact had it to the completion of my lease in literally a day, Dave was there for every step of the process. He is polite, attentive, reliable and hard working... pretty much everything you would want in a sales person. I have never had as easy and straight forward an experience in buying a car as I did with Dave and Nissan City.

Nissan city had a car that I was interested in seeing. I called the dealership and made an appointment. I made sure that they had the car I was interested in in stock and I told them that that was really the only car I wanted to test drive. I even went so far as to say please do not bait and switch me. I was very sure this was the car I wanted and I was going to have to Drive an hour to see it. I even called an hour before leaving to double check that the car had not sold and they promised me it was there and ready for me to take a test drive. True to their word, when I got there the car was in fact unsold and ready for me to test drive but the price that they advertised was in fact $3000 less than the actual price of the car. We even pulled up their price on the Internet together and they looked at it and said oh I’m sorry that is a typo. The car is in fact $3000 more than we are advertising. What a waste of time. They offered me nothing. They admitted it was a mistake but what could they do. Didn’t even try to find me another car that was close to what I was looking for. Beware of this dealership. As I write this two days later the car I was interested in is still showing on their website and still showing at the erroneous price. Do not trust them!! I took my business to another Nissan dealer and found a very similar car at a very similar price. These people are liars don’t believe the reviews.Please note the response below. We did look at YOUR website not a third party site and you have the same advertised price. Do not blame others.

I dont know where to begin I was tring to find a car and I drove to porcherter from yonkers to see if I can get a deal for a Car and once I walked in I found what I wanted and came out with 2 cars at a great price for both the people at the dealership made me and my wife feel as if we were family the service was amazing both cars took me a few hours to get and drove out with smiles and they are highly recommended for anyones next purchase they work with you to make you happy I have been to alot of nissan dealers and this dealership is the one you need to be in for as long as you can they are truly family great job guys keep up the great work Issac weiner is the man to make it happen and David oaks are the guys u need great team

I understand that Nissan City is now under new ownership and management but they need to do better. I called regarding an oil change and was told that I would receive a call back because he had to help a customer, never received a call. When I did drop my car off, I explained to the employee that I had to run an errand and will return. He never communicated to me that they close at 1. When I returned, I had to wait an additional 20 minutes so they could find my paperwork which they never did. I’ve been a customer for 5 years and I have never received such poor customer service. Everyone is rude including the mechanics. They need to have way more training in order to keep up with the exception all service from the previous years. We need the old staff back ASAP!

Friendly staff and fast service. Everybody at Nissan City and Nissan City service has been incredibly helpful and guided me through purchase of my car and routine servicing. I will definitely keep coming back

The dealership was recently sold. I had been servicing my car at Nissan City. The new people managing and working at the service desk were not nice, helpful or knowledgable, to say the least. Very disappointing since the former staff was great. Dont know that I will return.

John Brown and Port Chester Nissan City came through for us in an awesome way. My wife and I had an alternator go bad on our Altima on our way from Pennsylvania to Boston, we made it to the Nissan dealership, they diagnosed it and were able to overnight a replacement alternator from Baltimore. They removed the old one on Thursday night and put the new one in once it arrived Friday afternoon. Even fixed a bent compressor pulley mount one they saw that too. They transported us to and from a local hotel to boot and gave us restaurant recommendations. They really helped us out in an unfortunate situation. We highly recommend John and the Nissan City team in Port Chester. They were pleasant and quite helpful. We then drove to Boston, then Maine with no more problems. Great job! Mark Setman

Thalia was amazing. She is such a beautiful person. She really went above and beyond to help me. She made a stressful situation less stressful and I really appreciate that. She really made me feel like a part of the Nissan family. So glad that I went there for my services. Will definitely go there, again. John was also a wonderful person, too. Thank you for them.

So I went to Port Chester Nissan looking for a new car or lease. I went with an open mind yet certain requirements. With kids and living in the Hudson Valley, I need something with plenty safety features, AWD and spacious enough for my kids, groceries, errands yet better on gas than my previous 2012 rouge that I was replacing. Long story short, the customer service was wonderful. The salesman Dave was very helpful, answering all of my questions and taking the time to show me cars that he thought would work for me. He talked me through all the safety features and showed me similar cars in different pricepoints while informing me what I was gaining and losing through each model. Ray Hungria the Sales Manager was great. He dedicated a long time to crunching numbers, and giving me the best deal, bang for my buck and helping me get to a price point and payment that I was happy with. There was no gimmicks, no strange deals that expire at 5:00pm, or pressure. He made me know that he wanted my business and was going to do whatever in his power to get my business without trying to pull slick sales moves. All the associates there were warm, respectful and professional. I walked away with a beautiful 2021 Rouge. I will be a repeat customer, and make sure I tell everyone I know about Port Chester Nissan.

Supposedly there is new management in the service center, but something is definitely off. A scheduled oil change service used to take around 45 min, and now 2+ hours? That is just nonsense.

My service (an air bag recall appointment) was done in 40 mins and I was in and out. John was extremely nice and professional and I felt comfortable there. Normally I hate going to any automotive place because the men bother me or they talk to me like I don’t understand what’s going on. John was great. Very happy with the service.

My last 2 vehicles were from a Nissan in Yonkers. On my way to get my 3rd lease I decided to stop by Nissan City. I left the same day with my 2021 Nissan Rouge. Selma is awesome. She is was very professional, patient and explained everything I needed to know about my vehicle. I love the fact that I get free oil change for life. I highly recommend the Nissan City team.

They were very helpful in solving all my problems although I went for 1 and got 4 solved. Thank you for dropping me to work and picking me up long after my car was ready. I am Beyond impressed. Thanks 😊

I took my 2020 Sentra in for oil change! I was Greeted with a warm smile and friendly hello all before 6:00 AM! I called on Tuesday because I couldnt make my Wednesday appointment, I wanted to reschedule for that Thursday, there were no openings I explained why I couldnt make it I was willing to take the following week Wednesday however the Wonderful staff made it possible for me to bring my car in that Thursday! It was Very Kind and Very Much Appreciated; a simple gesture goes along way! Thank You Nissan Port Chester Service Team!

Went in to get my AC Vents fixed. Everyone is so nice there!!! They remember my name, my dad and dog even! So nice. I love coming here.I personally dont really like the Nissan brand, so thats the ONLY reason why I wouldnt come and get more cars from this dealership. Everyone is amazing there, friendly, helpful, just great. Nothing but nice things to say about the dealership.

My Altima hybrid died. I called the service dept. the morning of a federal holiday and they were immediately ready for AAA to drop it off. They were able to give me a diagnosis and estimate by the end of the day. The car was ready and running beautifully the next day. I wouldnt hesitate to go back to them or recommend them.

Dave as usual, didnt disappoints us by his professionalism, knowledge of the vehicle and a courteous attitude. He is a great asset to Nissan City,

John has always been fantastic and a consummate professional. I go out of my way to come here because of him and the service on my car. Thank you, John, you are greatly appreciated.

It was amazing how they help me to look the best option for me. Excelent!

I have no comment but the only thing I can say is everyone in Nissan city are good,,

At my age Im probably at my last car and the 350Z is my summer fun and aside from oilchanges annually at Nissan PC your technician got my convertible top working and advised meto put it up and down occasionally, since I only put it down once in spring and back up whenit slept thru the winter. Good advice and much appreciated

The service there is awesome. Don and everyone there are so friendly. They all go above and beyond with great customer service, loyalty and honesty. Highly recommend Nissan City of Port Chester.

I was previously taking my 2012 Nissan Maxima to the Yorktown Nissan as I lived close at the time. I recently moved and kept going back to Yorktown. They messed up a power steering issue and when I went back it took 2 weeks to fix. I took my car to Nissan City and Don replaced struts and a few other things in 3 days. Customer service was phenomenal (and I work in customer service). Extremely happy I switched.

They go above and beyond to satisfy the customer. Ive been going there for years. Good service and fair pricing.

I continue to have a great experience with the service department for Nissan City of Port Chester. Don was extremely accommodating on short notice, quickly identified the problem based on his past experience and went over and above to provide what I needed, including ensuring the car was driven for long enough to complete an annual inspection. I could not have been happier with my experience.

I shopped around for a truck online and found Nissan City! i made an appointment and met Dave Oknaian and from there he went beyond the call of duty !! Dave set me up with a 2020 Nissan Frontier and explained all its features and the pricing! he gave me the best trade in deal and answered any questions i had ! i am happy as a pig in poop! you guys rock!

Nissan City of Port Chester has the best team! They are all courteous, knowledgeable and just amazing people!

Debbie went out of her way to help me get the exact car I wanted. The whole team made the car buying process simple and painless.

My Sales Consultant, Debbie Paciarello, made me feel at home and worked tirelessly to meet my needs. I am thrilled with the Nissan Rogue, and feel that with Debbies expertise, I made the right choice and look forward to many happy years in the Nissan family.

Due to a scheduling mixup, my visit was not on the schedule by they took my vehicle in anyway and completed the routine maintenance along with a tire leak repair and a loose baffle issue in the rear end of the vehicle within the timeframe I was provided at vehicle check-in time.

Amazing experience and were easy to work with

Prompt excellent service. They made service recommendations which I appreciated and did.John Brown and Don Noll are the best!

Don offers an excellent service overall and runs a tight ship. I really value his timely communication and honestly in the advice he provides when discussing the best course of action. The mechanic who worked on my car took the time to explain all the moving pieces and work necessary. The Nissan service department is a bit more expensive than alternatives but so far the quality of the parts, work and customer service make it worth it.

Highly recommend!! This is my fourth Nissan lease and I’ll never go to another dealership again. Edgar and Andrew were amazing and easy to work with. They gave me awesome prices from the beginning and there was no back and forth or negotiating. Everyone at this dealership was so kind and helpful throughout the entire process!

My last visit to Nissan city service center was great as usual. Don and John are the best at what they do.

Son just bought a Nissan Rough from Jonathan Oz. Great experience at this Nissan. Everything went really smooth, and the manager was kind enough to let us leave my sons trade in vehicle before the transaction was complete. Again, great experience, nice staff, and highly recommend.

Came all the way from northern Westchester to go to this dealership. Not only did they have a great stock of vehicles to choose from, but my salesmen, Dave Oknaian, was fantastic. Will be coming down soon for my free oil change!

Excellent service!! Came in Misael attended me. He was not pushy but rather informative. Came back the next to pick up my new car!! The warranty offered was great and did I mention free oil changes? Many other perks too. High recommended and ask for Misael. He will not disappoint!

My Oil change and my steering wheel issue was done fast and efficiently.

Due to my availability I was not able to schedule an appointment ahead of time but this was not an issue because the service manager, Don, serviced my car within minutes. I am always impressed with Dons commitment to serve. I always choose Nissan City because of the great service Don and the crew provides.

I visited Nissan last Saturday I was greeted by a gentleman ask him if I could see cars he said sure go a head. Than he said I can get a sales person. I was like mmm. He said I have a women sales person. I said ok. Very friendly told her what my budget was she show me the cars. I just left the dealer with a Nissan ultima. Within the hour I was done signing paper work. It was a smooth experience. Please see Selma. Thank You Selma

Nissan City of Port Chester is my preferred service center. They continue to meet my expectations of them. Amongst the Covid-19 pandemic, I appreciated them maintaining and encouraging social distancing. Theyve limited the number of customers at a time. The waiting area is spaced out. They were quick with my service, less than 30mins, so I greatly appreciated that on Christmas Eve. The team is always welcoming. They greeted and addressed me by my name as soon as I walked in the door, which makes me feel like family. Don explained the services that my vehicle was due for. Overall a great experience, and definitely recommend for service on your Nissan.

Don and the rest of the service team are top notch. They always take good care of me and I trust them completely. I would highly recommend them!

Every time Ive been here I have received courteous and prompt service and any problems with the car were fixed right the first time.

I was in and out very quickly. Partly because the appointments are spread out due to covid 19 and also it being the Saturday before Christmas. That said, the service team was professional and courteous as always!

Friendly staff. Good and varied selection of vehicles. good deal.

My car required an oil change concurrent with two recalls.I was advised the process would take approximately 1.5 to 2 hours allowing for anything else that might need attention.Care was ready in 1.5 hrs and all services complete.I am greeted by name and treatment is professional and friendly.This is my third Nissan with Nissan City of Port Chester and from sales to service the care is impeccable.Have no plans of every changing.

Good job!!! Excellent service

Very positive experience. They are always accommodating when making appointments and my car was taken right away. I waited less than 20 minutes for the oil change to be completed.

Customer Service is Exceptional, and I look forward to my next purchase.

HAVING BEEN A SERVICE CUSTOMER FOR SEVERAL YEARS AND FINDING THEM TOTALLY PROFESSIONAL.. I PURCHASED ANOTHER ROGUE RECENTLY AND CAN ONLY SAW HOW SATISFIED I WAS WITH THE WHOLE PROCESS THE SALES FORCE ANSWERED EVERY QUESTION MY WIFE AND I HAD....THEY LED US TO A GREAT CAR ... I FOUND THEM EASY TO DEAL WITH AND COMPLETELY PROFESSIONAL..THERE WAS NO LAST MINUTE HASSLES...A DEALER ONE CAN TRUST

I have purchased a few Pre-Owned vehicles in my lifetime and there is always some type of issue a few years back i helped my son purchase a pre-owned honda from Port Chester Nissan and credit must be given where credit is due, my son just purchased another vehicle on his own so i decided to stay with the Honda we purchased at Nissan, 184000 miles plus and still runs as the day it was purchased, never any major issues and even better is knowing we got a fair deal at time of purchase needless to say on KBB vehicle still worth over 60 percent of the purchased price and that is a lot considering the amount of milage we have put on it, my wife leases from Ford but i will strongly suggest to her we get her new car lease from Nissan considering the great deal we had on a pre-owned car.

I appreciate working with John Brown from the service department. However, I had my transmission replaced 2 years ago. And other replacement done because my check engine light kept coming on. I stopped by again to see what the problem was and I was informed I might have to replace my transmission again. The code that came on was a transmission code. I just paid an arm and leg to have my transmission replace less than 2 years ago. I like working with John Brown. He treats me with decorum; however, I am beginning to dislike Nissan as a car. FYI car has 145,000 miles on it as of today

Great staff, excellent service and hassle-free environment. Don Noll, Thalita, and John were truly exceptional. I will recommend Nissan City Service to all my friends and family.

This was the smoothest sale I have ever had. This dealership came through with all promises. Very professional and up front with costs. Every member of the sales team was friendly, patient and had customer service as a first priority. Very safe in this covid atmosphere!

Excellent service. I recommend if you want to buy a car to go here. Very nice and honest people. They were very helpful and patient and made things safe due to what’s going on right now. Car runs great and I’m very happy with their service. You want to buy a car go to Nissan Port Chester.

Outstanding service overall, highly recommended. Thalita was very courteous and provided excellent communication. I had a bumper protector installed on my 2016 Altima and my car was ready in less than 2 hours. The protector looks great as well. And the courtesy rides to/from my home and the Service Dept. were much appreciated. Many thanks!

Been coming for the past for years and always have a great experience with Talitha going beyond customer service .Muchas gracias, Muito obrigado . Thank you very much.

Wonderful people and wonderful service. I am always pleased. Thank you.

They were very friendly and helpful! If you ever had a problem with your Nissan I recommend going to them!

I had the best experience with Selma! She is very knowledgeable and helped me throughout the whole transaction.

Overall the associates are great at the service department in portchester. I felt like Thalita made my appointment and repair smooth as butter and was very informative and descriptive about what is going to happen, whats covered by warranty, made availability for a rental so I wouldnt have to wait in the lobby and she had very good knowledge of car care she handed out after my repair.

In and out quickly. Great friends fast service!! Thought I needed breaks, they were honest in telling me I have until next oops change before I need to do them. Very honest and always looking out for their customers!

The service center in Port Chester has been providing me with excellent car service on my 2012 Nissan Maxima for 5 years now. The entire crew there does an amazing job and I accredit their good work for keeping my car in great shape. John at the front desk provides me with great car maintenance recommendations and he explains any work being done on my car extremely well. He also explains all costs very well. His partner in crime Don is also a very nice guy. The mechanics at this shop are also extremely talented and very hardworking. This service center deserves tons of recognition and I am very happy to have them as my go-to place to get my car serviced with people who I trust!!

Don and Thalita are awesome. Outstanding customer service. Its why I continually go there when my nissan vehicle needs work. A+.

The salesman and the service department are wonderful! The sales member Selma and the financial department were really great!! Thank you.

Not a good new inventory selection, mostly lease returns, and unwanted rouges.

I was able to bring in my car in on short notice. Received diagnostic feedback within the hour thereafter. Warranty issue for rear shocks was honored. A part had to be ordered overnight but was given a ride to and from work on both days. Overall professional and timely follow-up via text and phone. Very friendly service.

They were awesome to work with me without an appointment! Even though my car didn’t cooperate the first day the next day I was able to just bring it there when it was showing the problem and a mechanic was quick to help me!

I was tempted to say met my expectations, because I have come to the realization that they are always excellent! I have never in the 40+ years of dealing with service departments that has ever come close to their level of professionalism, friendliness, honesty and integrity. Top notch in every way.

Jonathan helped me out on a holiday when I had no car and a strict budget. I had never been through the car buying process before and was dreading it immensely but it was borderline seamless and I love my new car!

Great experience, the team at the Nissan city service center in port Chester are always very helpful. Special thanks to Thalita and Don.

Theyre very nice

Service was a terrific experience. Everything was easy and work was done as discussed.

They got the job done quickly, but thoroughly. Service advisors always so very pleasant and helpful.

Your customer service John & Thalita are always so accommodating but also very knowledgeable.

Great dealership to sell used carsi just bought a new car so i needed to sell my 13 year-old Nissan Altima. Andy gave it a quick assessment and quoted a fair price. Andy is very honest and knowledgeable about the car. i forgot my cell phone holder, EZ pass transponder and garage transponder. i called Andy, he kept them for me. i returned to the dealership to get them back.i highly recommend this dealership to anyone who wants to sell or trade in a used car.

Donnie was fantastic. Everything was done perfectly and was ready in a timely manner. I would recommend Nissan for service.

My appt was taken right away, accommodated my service appt change . I waited less than 1/2 hr for my service to complete. The service manager was friendly and accommodating. He made me feel comfortable and was not pushy with my service needs. I have never had this kind of experience in my car ownership years. For this, i will consider purchasing another Nissan if my present one ever dies. Thank you

John, at the Port Chester service center makes a normally time consuming event a pleasure. I am 15 minutes from another Nissan service center and find it worth it to drive to port Chester to service my car!

Thalita, John and Don are the best!!! They always go above and beyond to keep appointments on time and complete quicklyThank u allNew ownership and management falls short. They talk a good story but won’t be returning.

In and out quick and never try to upsell

Thalita, our service advisor in Port Chester was great and we were definitely very welcomed. The oil change and multi-check points were done very quickly and for free. We appreciated the gesture and come back again next time.

The Nissan City of Port Chester service is the best. The customer service is excellent, Don was extremely helpful, polite and funny, I was really happy that I did not have to leave my vehicle overnight due to my engine light being on and battery going in and out all due to a spark plug. Since I purchase my car back in 2016 I visited many Nissan dealerships and the customer service wasnt that great.At Nissan City, I did not feel uncertain about anything, everything about this site is fantastic and Nissan City knows the value of customers and business. I hope you guys build more locations throughout NY or within the states because there are no other businesses like you with the great employees you hire and the mechanics in the back who are fixing our cars. Thank you for your service and I will return soon before I relocated out of New York.

Very helpful, pleasant and attentive as per usual

Debbie was simply fantastic!! Honest and professional. She gave me options to extreme detail and made me feel safe about my decision. I was a nervous wreck and she reassured me. When I got the car she went through every part of it and even gave me tips to make my drives more efficient. Definitely getting my next car with her.

Your service advisors are the best i and my wife have encountered. they are friendly and thorough. they are fair in pricing and reccomendations.

Debbie Paciarello is the best! Thank you!

In and out so quickly I hardly knew I was there. Pleasant and quick greeting and efficient check-out. Couldnt ask for more.

I went in for a routine oil change. Don, John and the crew were great as usual, professional and accommodating especially during these times. They practiced all the safety precautions necessary to ensure a safe and clean environment.

It was a great service

Selma was wonderful. I mention what I was looking for and I did not have the time to sit with her due to my work schedule. Since this is the 4th car I got there. I asked her to email me the information. She was prompt and very efficient and by Monday I drove out with my new murano. Nissan service department is terrific and efficient.