Menards outshines Home Depot by miles. Menards had better prices, better discounts and better customer service. Rarely do I have to go very far and I find someone to assist me or they get me the person that can. Menards Customer Service on returns is outstanding havent had a problem.
The store is clean and well stocked they have employees around every corner offering help with any and all needs
Very awesome store with highly knowledgeable employees. Super fast and friendly.
Good product with good quality, staff extremely helpful and polite. Prices a little steep on some items. Worth the gas it takes to get there.
They don’t honor online orders. I made an order, I drove in, walked all the way back (online orders are as far back in the store as possible), they tell me it’s back ordered. That’s great and all but this is something your system either shouldn’t allow, or you should notify your customers early. The guy who looked it up was unphased and short with me. Replay of conversation: “sorry sir it seems this is bordered”. “Yeah I saw. You had 2 extra left though that I was able to snag and put in my cart.” “Yeah it looks backordered”. This is on top of me avoiding this store because of it’s earlier draconian policy around wearing masks. I had vowed to not come here. The one time I come back and this is what I encounter. Not again Menards! You won’t get me again.
Nice helpful staff very polite. Good sale going on right now.
Most all thw guys was really cute one especially has a cute back side he helped me fins all I needed. The manager was realy great I love the store save big money at menards
This place is awesome.I wish we had this store where we live.It has everything from paint,lumber,cabinets, fishing stuff,swimming pool stuff, different food items,cereal, can goods a great selection of candy and cookies.
Asked for help to load and unload top soil purchase and someone came immediately. Always find what we need!
Like many other reviews, I spent around an hour shopping in the store without a mask and then told at the register that I had to have one to make my purchase. They are willing to sell you one at the register so you can put it on and make your purchase. Why am I allowed to purchase a mask without wearing one but not not allowed to purchase anything else without one? Its outrageous and communistic. Everyone should go to Home Depot. They may be smaller, but the service is better, employees ask if you need assistance and the masks are FREE when you walk in the door and they dont REQUIRE you to wear one.
Good selection in tools. Favorite place in town. Customer service is great
Menards a great place to get lumber and everything for all your needs
Very nice and helpful team members. Found what I needed and was in and out quickly
I went there specifically for Marine carpet for the wood on my pontoon boat trailer they had it, price was okay, but nobody else in poplar bluff had it. I received prompt service from their employees, I was happy, so I bought a couple other things while I was there.
Is still a great place to go and very helpful people to assist you.
Menards has the best deals on things youd never expect. Like laundry soap, dog food, cleaning supplies, and batteries. To name a few. Great customer service and great deals. What more could you ask for?
Menards mask policy is severely lacking in common sense! They allow customers to shop in their store without a mask, but when it comes time to check out you must don your mask. They should post signs stating their policy. My husband and I were ready to check out and they demanded we put a mask on or they could not check us out. I left about $500 in the basket and walked out. We spend a lot of money there trying to finish our house, not any more!! There are other stores that will appreciate our business. Goodbye Menards!!!
I love the selection and prices at Menards. However I do not like being forced to wear a mask to be able to pay for my items. I have been vaccinated. And I believe anyone concerned about covid can wear a mask. But the ones of us that are not. Should not have our freedoms and choices over ridden because of political correctness and fear on the part of corporate America.
My husband is a contractor and menards is his favorite store to by products
Brought a bank certified cashiers check to purchase a building, was told by the service desk person that cashiers checks arent accepted....well, low and behold, he ran it through the machine and wow, it went through without a hitch.....I have spent in excess of 75,000 at menards, perhaps they should hire people that know what they are doing and the store policies...DUH.....two thumbs down on this one. John Menard needs to do better recruiting.
Fine has All My Salty Dog Deeds
I was really loving this store until they went all C.C.P. during covid. I am a person with lung trouble (copd) and they threw the ADA right out the window. Ive been doing a lot more business with Home Depot. At least they dont treat Americans like theyre in China.
Clean store. Nice associates. Good prices. Everything you could need to build or fill a house... and food too.
Thanks for refusing to check me out because I didn’t have a mask. LolFound a better price at Home Depot. Slightly longer drive but they will get my business from now on. FYI, Home Depot also requires mask but hands them out for free.
Ill never spend money with you again. Your anti American policys of bacteria incubators are insane stop being woke
Great store, friendly staff, big selection of nice merchandise.
Moving stock around. Employees cant find what im looking for
I bought 3 humming birds feeders they did not hold the humming bird food drained out in less then a minute and they would not return them cuz they were used
I cant give 5 stats because employees on the floor arent very helpful. They avoid making eye contact. The 4 stars I did give are for amazing prices and selection.
Casey in the paint section was awesome. She helped us pick our colors to match our ceramic tile. In the ceramic tile area there was a woman that was awesome her name starts with a C but I cant remember it but she helped us a great deal. Ken in the siding area was awesome as well he even got a chair for me to sit in while we figured out what we needed. So my overall visit for today was you got it AWESOME!!! Thanks to all Menards employees.
Only place in town to have electric heaters. Helpful customer service not only over the phone but in person. Just a great all around experience. I will be returning.
Staff is very nice and very helpful
Found some nice things.
Good place to find supplies for contruction and outdoor projects!
Hateful employees with very little knowledge of the products they carry. Please spend at least 10 minutes teaching these kids working there a bit about what they are doing.
They always have what I need.Great store.
We shopped through the entire store with no mask. Once we went to check out, we were told that they could not check us out without a mask( they could sale us one for .43). Why would the person at the entrance not tell people they Must have a mask to check out? I thought I lived in a FREE country it should be my choice if I wear a mask or not. Considering I have been diagnosed with Asthma and Anxiety it is not in my best interest to wear a mask. Just another way to control people. I will not return to your store, sorry to say we spend a lot of money in your store.
I have a respiratory disease that prevents me from being able to wear a mask there is no mask mandate in my state or county or town they let me walk around in their store for almost an hour passing several employees no one said a word when I get to the register they refuse to even ring up my purchases because I dont have a mask on the cashier just said its her job if she rings me up what they dont understand is it could be my life if I wear a mask I think my life is more important than their job
The employees are very nice and friendly and very helpful!!! The only thing I have to say bad is the store is to big... LOL
Couldnt get a handicapped electric cart. Apparently only have 2 and they were on useTried to use a wheelchair but to painful to get around to do my shopping in.
Everyone was very helpful and friendly. Purchased a new dryer...price was good- on sale and additional 11 % rebate.
Clean store, friendly associates.Great prices.
Very Good shopping experience today, as usual, well- stocked store, great deals...terrific customer service. I was offered assistance at least three times in under 15 minutes.
Had everything I need for 2 porch lights
Staff was friendly and very helpful.
I really enjoy shopping at Menards the staff are always very friendly and helpful and the prices are some of the best in the area
Good place hard ware for your home or business.
Have some things you need. Employees are not on the level of most Home Depot staff. Some are quite unfriendly which makes shopping here a last resort.
Lots of variety to choose from and good quality products.
Great service thank you
I purchased a 4+8 piece of paneling that was marked down because of damaged. I was curious why my bill was so high for the couple things I bought . I noticed that I was charged full price for the paneling. I tried calling several times no answer I went back to get my refund so I had a employee check the merchandise and then they told me to bring it in so it was all just a big waste of time trying to shop wisely
Everyone there is always pushing there efforts to work as hard as they can
Very nice many options at good prices
They do have what you need when you need it unlike anyone else around here
My specific reason to visit the Poplar Bluff store was to purchase flowers from the garden center. I will tell you the selection was small and the flowers nearly dead from lack of attention. Dont advertise a garden center if you really dont have one.
Their return policy changes from manager to cooperate. I had to contact home office to get a return with a receipt taken care of correctly. I could only contact them by email.
Forcing employees to wear masks again.
I traveled up to poplar bluff to get a 2x6 of treated lumber 3-4 in length. I get there and there is a display of treated lumber saying all the sizes you can get and what the prices were. A huge sign saying TAKE IT HOME TODAY!!!. So I got back and ask the clerk in the lumber section to for a 3 treated 2x6. He replies, OH, we dont have any right now. Id have to cut a 4 board. Ok... So I want a 4 board please. His response after briefly glancing at his screen, Oh, Im out of 4 boards. You can purchase an 8 board and cut it.. Well.... I guess we will go somewhere else then. Thanks for absolutely nothing. 7:30pm on 10/30. Dont advertise I can buy that then tell me I cant.
Menards Helped me in finding all of the SUPPLIES I Needed
No information on where to pick your items up in back and very slow and rude
Stopped in and seen that there was all kind of items hear,a little bit of everything.
WoW!!!! What a place, huge, clean and well stocked!!!
Great experience I needed help finding what I was looking for as someone they want me right to it and showed me right where it was at always helpful and willing to help
Had what we needed for our new puppy
Requiring me to wear a mask to shop is ridiculous. This is still a free country
Have to wear mask and i have panic attacks an asma attacks where i pass out. I feel when older people has health issues they should not have to wear them.
Out standing service.
Awesome place! Great selection and prices with very helpful employees!!
Still toting the mask brainwashing here. Dont give this company money.
Friendly staff. Awesome stuff!
Menards is always amazing!
Prices are on the rise. Before they blew Lowes and Home Depot out of the water, now they are comparable. Sometimes Lowes and Home Depot are even cheaper. Just do your homework before buying.
It was nice it was fast pick up
Staff are usually good, store has a wide variety of stuff.
I dont go here that much. When I need rat bait I know they have it when no where else does.
Great store! I love paint department, great quality paint! Buying lumber there is a big negative for me. Especially after buying lumber then driving through their outside pickup area that took 25mins only to find out that what I just paid for wasnt in stock. So had to drive back to front and go inside Mernards all again to get a refund. Ill stick with home depot for lumber!
Just got bottled water today!
Always fun to find new things, had everything thing we were looking for. They was out of jars, flats, lids, and canning books
Very clean place of business with many items to choose from and friendly workers.
I was just in poplar bluff menards with several other people with out masks but my family was approached and asked to put mine on and where as I have no problem wearing one but when there is numinous ones without and further more if u want customers and further more your poor employees to wear full time then turn down the air so we are not only having trouble breathing in a mask u are sweating beyond measures.
An adult candy store. Great place to get rid of cabin fever.
I will never spend one thing dime in a menards store again. You just lost alot of business cause of you trying to FORCE people to wear a mask. Remember something I am the guy purchasing your product. And when we all quit all your games and say we have had enough. So remember without the consumer you all dont have a job. But I will go to home depot from know on
LOVE Menards! Great variety of items at good prices & friendly & helpful staff. Wish there was one in West Plains.
Love our Menards in poplar Bluff
Love this place
Great for decorating and overall around the house stuff I love it
Ive never been to Menards, until today. This place has just about anything youd want. Guns and ammo, clothing, hardware, tools, garden department, lighting... its like bass pro shop, orchard and home depo all became one! Love it!
I will not be shopping anymore at Menards because I was turned away for not wanting to wear a mask.
Very difficult to get lumber . They are only ones in the town that requires a mask be worn. Could write a article but aint worth it
Laundry supplies were easy to find, and were reasonably priced.... THE STORE WAS CLEAN AND WELL STOCKED..KEEP UP THE GOOD WORK.
Do not buy anything from menards. They will not honor returns per their return policy with receipt. Manager no help as well.. they will never get another penny of my money ever
Very helpful employees
Manager no help, didnt know their own refund/exchange policy, masks required.. Only go there under last resort
Wide variety of needs from grocery to home improvement, and efficient customer service. Certainly recommend.
My daughter and I drove and hour to buy an item that cant be shipped. When we arrived they would not let us enter because they have now adopted a policy of no children under 16... but there is nothing on the website telling you this. You cant leave A toddler alone in a vehicle.... Very unprofessional. Not everyone has childcare options. I never expected this.
They have a great selection of a variety of things. The staff is always helpful and friendly..
I went to pick up my outside table today and the employees were very helpful.
Just looked around for an hour trying to find help in 2 different departments and could not find anyone. Overheard a family having the same issues. I remember when you couldnt walk anywhere in there without anyone asking of you needed help with anything. Im so disappointed because this used to be my favorite store!
They where very helpful but you have to wear a mask to shop