Great company to work with. I really appreciate Eric Cohen with all of his knowledge of everything. He has really been helpful in building our company up to where we are trying to get. And I also appreciate that when we call someone is always there to service our equipment in a very timely manner. So we want to 5 stars and keep up the good works and great advice.

Eric from Tyrrell Tech was very helpful in helping understand all the different things the company offered. He connected me with Eric who helped me get my Roland printer. Eric drove down from Orland and delivered the Roland and did a full day of training. The customer service was excellent, and they are very patient with all my questions.

Update: I updated my review of this company after speaking with a Tracy at TyrrellTech. The difference between a good company and a bad one is not that they make mistakes but how they deal with them when they happen. Tracy did reach out to me and because of that I have upgraded my review.I am not a very satisfied client. I called them to have my Mimaki printer repaired. It took a week for them to show up. The Tech was suppose to be at my facality at 10:30 am but did not arrive until 11:30-11:45. When the tech felt the repairs were complete he left without running a test to insure that he finished the job. 5 Minutes after he left we tried to run a job and found the printer was not repaired. We called immediately they could not have been more than 5 miles from us. The Tech refused to return and told us that he would not be able to return for two days. The day they were suppose to come back he called and said that he could not make it. The only redeeming thing they did was refer me to a local tech who should up within 30 minutes. He fixed the printer very quickly. Tyrrell Tech who did not fix the printer had no problem charging me for the time the tech was here and did not finish the work. If you are in a bind and need a reliable repair timely they may not be the company for you.

Amazing service and the best tech. support. Thank you TyrellTech!!

Great company and excellent customer services. The whole process ran as promised. Dominic is fantastic. He is extremely helpful, patient, knowledgeable. All my questions were replied quickly and throughly. I am very happy with my experience with TyrrellTech’s customer support. More importantly my experience with Dominic as been exceptional. Thank you for helping us. Bal Mar Trophies is truly grateful.

Our company wanted to branch into printing our own signs and labels but didnt know where to begin. Eric at TyrrellTech guided us every step of the way including set up of our new printer and all the tech support we could could possibly use. This company is the real deal. Highly recommended!

I have been very impressed with the service I have received from Mike N. He is extremely knowledgeable and very very helpful. He responds to my questions no matter how silly the question may be and is very professional. He doesnt make me feel embarrassed to ask any question. I would purchase other products from TyrrellTech just because of Mike. The training that he provided to us was great and he knows its a lot to remember so he doesnt mind going over things again. I feel its the service after the sale that makes a company. Thanks to Mike for all your help.

Great company and customer services. The whole process ran as promised. Eric is a great guy. All my emails and questions were replied quickly. The training session was a great experience and I am very happy with my new printer and TyrrelTech. I am sure we will be doing business together for a long time.

Fixed my universal laser when I needed some quick work. Jeff did great work!

International Signs is extremely happy and thankful for the service from Tyrrell Tech. The customer service is excellent, Eric, Jeff, Larry and the whole staff is always ready to help. They go out of their ways to get our orders ready and delivered in the fastest way possible. Great service, even better people!! Thank you!!!

My experiences with Eric and his crew at TyrrellTech have been more than fantastic from the start. From the moment I walked into their business, they provided impeccable attention to my needs, answered all my questions, and addressed my concerns before I chose the product that was best suited for my growing graphic design business. Eric personally came to my home to provide the training session. He was knowledgable and so patient with me as I learned how to use and care for my new equipment. He continues to call and check up on me, making sure that everything is going well and running smoothly with my gear on a regular basis, which I really appreciate.I am grateful for the professional relationship that has been cultivated with such a truly awesome team in the TyrrellTech family. I look forward to continuing the growth of my business with the TyrrellTech team on my side. Thank you, Eric, for your commitment to my company’s satisfaction and success.

Your machine is in good hands with Mike. He is very knowledgeable about the machines. You can ask any silly question you have, and he is going to answer you kindly and patiently. Thank you Mike for a great service!

Very friendly and knowledgeable people.When you e-mail them they get back to you right away. Would always do business with them again!

We love working with the team at Tyrrell Tech in Pompano. FL.Eric is a great leader and will do anything in is power to deliver excellent service! there is no Better company to work with!!!

These guys do not make mistakes often but if they do theyll own it and go above and beyond to fix it.

Eric and Michael in Pompano are the BEST and helped with the purchase of my new large format printer/cutter and laminator. Very good people to work with and offer great support.

I buy all my equipment for Tyrrell Tech. That would include 4 printers (Roland BN20, Roland 54VSI, Roland 30VSi and a Mimaki). I got 3 engravers (Roland EGX360, Universal 50Watt and a Universal 150W). Recently Eric Cohen hooked us up with a Roland 300LEF UV Printer and even got us a Rotary for all our equipment. So yeah...pretty much everything we own we got from them. I get all my supplies from Tyrrell as well, inks, media parts is needed. I am one very satisfied client because no matter the time of day or night, Eric will answer the phone and help us out. If its out of his area he will ensure he follows up with the correct person and get us fixed. I couldnt imagine buying from anyplace or anyone else. They also have a great team that understands the special needs of their clients such a s media and shipping requirements. They will always recommend the best solution and not sell you something you dont need which I respect. 5 star rating everyday...all day long!

Horrible customer service.. We got a Mimaki UV worth 60K had problems the first month ... Customer service never took responsibility.. also the sold me old inks .. supposed to last one year + 2 months .. buyt they expired 10 month in making them useless . :( I would not recommend them.REPLY to REPLY: You did hear from me after the issue, I promise, but the answer was that TyrrellTech didnt have a Tech that knew how to handle these printers, and they will let me know if they found a tech. I was never contacted again until I spoke to a manager on a show in Orlando .. Hopefully the new tech promised that he will help .. but we are still waiting.

Upon walking into their store youre welcomed by a very friendly customer service rep. The store may look like they lack product but youll be wrong, they have just about everything all signs and print company may need. I personally call ahead of time to quickly come and go, and even if you dont call, if they have what youre looking for they will give it to you within 5mins on a bad day. They also build a customer appreciation relationship with you, for example, they are close on weekend, but when i needed an emergancy ink replacement to finish a weekend job, their customer service rep Tai answered my call and even stopped by my office to deliver it her self, if that isnt customer service appreciation then i dont know what is. Stop by their pompano store and see for yourself, you wont be dissapointed.

How do you expect to sell plotters if your employees do not even know how to use them? (Pompano Beach FL)

Great service and support!

Great customer service