I have been ordering ice from FTL Ice for many years and have NEVER been disappointed. If I could, I’d give them a 10/10 rating. As a full time commercial fisherman out of Pompano Beach, the great staff and management over at Fort Lauderdale Ice has helped me get out on the water faster. They offer a great delivery service with one phone call away. And when I have time I’ll go over to the building myself instead of getting my ice delivered just to make great conversation with the awesome folks over there. Quality service, quality ice, and even better people. The last minute need for dry ice when I went on a road trip was also helpful. Will definitely be contacting them if I ever need an ice sculpture made for an event. As always thank you John and team!
I want to express my sincere gratitude to John & Jen of Fort Lauderdale Ice for all their hard work and dedication to serving the needs of our family restaurants. Due to unforeseen circumstances there have been numerous times when I have had to make an emergency call for a last minute delivery of ice in order to keep our businesses functioning. Each and every time I have needed them the professional team at Fort Lauderdale Ice has come through for me in a big way, which has enabled me to continue serving my clients without missing a beat. Their prompt and timely service combined with friendly and courteous drivers makes doing business with Fort Lauderdale Ice a no brainer. For anybody who finds themselves in a jam and feeling a little hot under the collar – I highly recommend Fort Lauderdale Ice to help keep you cool under pressure.
As a fishing captain, ice is a necessity to help me run my business. If I cant keep the fish fresh, or keep beverages cold to hydrate my clients and provide them with the amazing service theyve come to expect, then I have no business being open. Ft. Lauderdale Ice is a godsend. The customer service, attention to detail, and family environment make this the best place for you to choose. They have singlehandedly saved my charters multiple times. Theres no other place Id rather do business with. They make me feel like family
Im not one to write reviews, but I had to for this one. Our event was almost ruined when a malfunction caused us to be without ice. Lots of people in this hot weather is not the formula for a successful event. A coworker recommended this company and their emergency services. They were easy to deal with and very reasonable. I will be using them again and again.
One of the best companies I have worked with for my business. Overall great service, gave me great estimates and came in a timely manner. The perfect place for ice. Use them all the time for my restaurant.
Great customer service. I stop by twice a week for ice as i need it early in the morning for fishing. The guys in the warehouse are very helpful.
Fort Lauderdale Ices staff is always friendly and helpful. I highly recommend them for any ice needs!
The delivery is always reliable and the customer service/order taking staff are both friendly and knowledgeable.
A very nice set of people to deal with, very helpful and accommodating!My fridge died and I needed to find a reliable supply of dry ice. I saw the other great reviews and gave them a call. Their glowing reviews are well deserved!
One of the rudest people Ive ever had the misfortune of dealing with. Avoid if possible.
I took a last minute camping trip and needed dry ice to keep my cooler cold for a few days. These gentlemen working here made it so quick and easy. I highly recommend using this company. Andrew is the main guy that helped us when we showed up. Honestly the best price and customer service I’ve ever had
Anything you need these guys are there to help! Thanks Fort Lauderdale Ice.
They are awesome! My husband surprised me with an ice sculpture that you can do shots from for my 30th Birthday. The team was super nice and quick to set it up at our house. They explained to us what we needed to do as the sculpture would be leaking over time, but their delivery guy was quick and really careful when setting everything up. Let me just say—the sculpture was a hit! Everyone wanted to take pictures while doing their shot. It was a great addition to my birthday and one that I see everyone that came still talking about it for years to come.
Fantastic customer service! They went above and beyond our expectations!Thank you so much! Highly recommend!
This is the best place to provide ice for your parties and all kinds of events, we are very satisfied with the service and the quality of the ice. Dont forget to ask about the ice sculptures and the ice luges that they make, they will make your event unforgettable. Awesome job. Thank you John for your services and the people who work with you.
Great customer service thank you Andrew
My dog is a special needs dog as she has no immune system due to removal of tumor and spleen. She has special food that is frozen until needed. I tried for four days to find dry ice so I could keep her food safe if power goes out. Fort Lauderdale Ice is literally a life saver and I am so grateful. Thank you all very much!
I have used them for several parties we have shouted and they are always on time, courteous, and deliver what was promised. Once I even asked for a custom ice sculpture and they hooked me up with a great partner of theirs. These are THE Go to Guys for ice in South Florida. Keep up the good work!!
I love this company. Always so polite and courteous. The owner John is always willing to listen to the customers needs! Best Ice company in South Florida! Great Prices, great services! Will use them for all my events!
Im not the type to write reviews, but i just wanted to pass along the recent Great experience I had with Fort Lauderdale Ice. I was having a large group of people get together and forgot that I would need ice till the last minute. My local store was out so I contacted Ft Lauderdale Ice and they couldnt have been nicer and more accommodating. Im sure to them it was just a small amount of ice, but they treated me the same as if It was a big order. I really appreciated that service!
Fort Lauderdale Ice always provides great friendly service and their deliveries are always on time. They always help me out even though I sometimes call them at the last minute. Always nice to me on the phone too!
Went down to the beach today and saw you all dropping off ice for the Fourth of July festivities, I met one of your drivers and he was the nicest guy - real patient guy, he was helping with a freezer unit. Its not too common for business to be that helpful these days. Keep up the great work guys!
I have been using ft Lauderdale ice for years and thought they were great, this new years eve my daughter wanted to order a ice luge, a mistake was made and the wrong item was ordered price was never an issue when i went to pick up the luge it was very large, like a block used for carving I left with it and immediately turned around went back describing what we had the time before the person working the in the back was great, said he had something similar to what i wanted the price was more i said that was fine lets make it work, the supervisor working kept saying i received $120 worth of product over and over i said the price is not the problem what do we have to do to make it work,his response was to cancel the order and not sell me anything he was very loud rude and aggressive he was on the phone with his supervisor but would not allow me to speak to her he said call the number and she will answer .This is what i did she explained he is a very aggressive person why would he be your supervisor.I paid the difference and i will never use them again very poor customer serviceRichard
I will gladly do business with these guys again. Swift, friendly and professional service.
I normally need bulk ice on short notice for fishing. These guys are perfect and very easy to deal with. Offering blocks and cubes. My new goto ice shop!
Quick, easy and great prices!
I love going to Florida Ice. They are always courteous and professional. Their prices are good and Im always satisfied!!!!
FORT LAUDERDALE ICE ... THE BEST ICE DELIVERY COMPANY IN SOUTH FLORIDA!!!! They just make ordering ice a great experience!!!! Call them today!
Went to the location to buy 10 lb of dry ice and told they only sell for pre-order. Nice to share the details on your listing.
I will give zero or negative star if available, I have a liquor store in Coconut Creek and we are getting ICE bags delivery from this company, They just supplied us box after requesting for 6 months, We are getting sales call from other companies who is supplying ice bags for cheaper, so driver was at my location and I have asked him in a requesting tone that can he give me cheaper price per bag, and the arrogant driver start showing his attitude and aggression without any reason and threatening me to take his ice machine now, FLL ice thinking they are the only supplier of ice in Florida, I have asked him to take the machine, I call new vendor and they are coming with new box and getting cheaper price and nice customer service,
Excellent local service.