I have placed an order no 158285 on line since 14 days ago, order total is $3,140.11, I tried to call all available numbers and sent emails to all emails that relevant even whatsapp messages. But I cant reach anybody. Im calling them from Saudi Arabia. Anybody can help me to reach them out
BEWARE - this Company took our order for over $479.00 in equipment, charged us TWICE and then did not ship.We requested that the Order be cancelled the following month(Aug/Sept), and they charged us anyway and then finally shipped in December - AFTER being told to cancel the Order.Do you really want to do business with a Company that treats Customers this way and double charges? Apparently they are getting away with this type of behavior.UPDATE: We were charged TWICE as our Statement clearly shows. Why this is being denied is beyond me.
Medical testing solutions is the most reliable gas supplier we have dealt with. They are always punctual and resolve our issues in a timely manner. We have yet to have any issues at all with their service from repairs to gas supply. I would definitely recommend doing business with them.
I ordered from Medical Testing Solutions.. the customer service was phenomenal. I dealt directly with Carolyn, she was amazing. She helped me through the entire process. The woman who works in accounting is so sweet and thorough. The owner was a fresh of breath air. He cares genuinely about his customers and made the experience a breeze. I would recommend this company to anyone!!!! Thank you dearly Medical Testing Solutions.
Was able to meet and work with Christian P. at one of our facilities in Broward. Extremely professional and couldnt have made things any simpler. Highly recommended.
This business doesnt deserve any stars. All positive reviews must be fake. Placed order on 10-24-19. They took my $ same day. Site says product ships 3-5 business days. Now 11-19-19 and no product. Called first week of November and spoke to Bob in customer service who said hed check on it and get back to me. Never did. Sent email to support last week asking about status of order and asked for update or money back and Ill go to another vendor. They never responded. I just tried calling them today. No one even answered the phone. Doctors beware. Ive had to reschedule several patients as I dont have nitrous oxide due to lack of part. It seems you only get a response with a negative review!!!
--> BE WARE
Great company, Very professional they get thing done fast!
I would highly recommend
Excellent consultation, knowledgeable and came up with great ideas to meet our needs. Surprised how easy a plan came together, can definitely say we see the light at the end of the tunnel! Can’t wait!
It’s amazing working with people you can trust. The quality of service by Medical Testing Solutions is unmatched! So excited to continue doing business with a company making huge steps in the industry.
Tech was playing games on his phone every time I checked, looked and acted very unprofessional. Would not recommend my facility use them again. Also one of the five star reviews on here is from the tech and another from the office manager, So I seriously doubt most of these great reviews are real.I dont know how to reply...but this is my personal review, I will let my director decide whether he wishes to pursue this publicly, Im sure probably not.It made me look bad since I recommended you to my boss based on your excellent reviews and I was just furious when I realized that the great reviews on your site are primarily from your employees posing as customers, including the tech that serviced our facility. Obviously you know this since you replied to their reviews. Im sure if our facility wishes to pursue this they will be in touch on a more official level.
Terrible customer service. I placed an order on 8/2 and only just received the item today 8/21 after being told to allow 5-10 days for delivery. I had to call everyday to check on the status even though I was promised several times that they would call me with statuses. Like the other complaint in these reviews, initially I was told that the delay was due to the manufacturer having a systems problem. Then as time went by, it was that the manufacturer needed a check from Medical Testing Solutions to ship the order. I questioned if they had a poor credit standing with the manufacturer and was told the person who handled the account was fired because they did not handle the finances well. Would not recommend doing business with them.
If you are looking for impeccable service and quality of work then you definitely find it at Medical Testing Solutions. I appreciate people who run their business with openness, integrity and respect. Thank You!
These guys are great. Best Medical Gas Delivery!!The gentleman in the yard came right out to grab the MEDICAL GAS CYLINDERS out of the back of my pick up truck. Filled it immediately. The ladies inside were very friendly, and made squaring up a breeze.I will surely be returning for my next refill.
Professional, quick, reliable!
Very professional, very clean, very detailed installation of our medical gas system.I would definitely recommend this company. Everything done to the highest quality you could ask for.
Absolutely horrible! No star is deserved. This person that represents Medical Testing Solutions shows rude, poor representation and unprofessional characteristics. First impressions definitely goes to infinity, through word of mouth and social media. Be careful who you have for representation, you could miss out on your business progression. Every person you come into contact with is a potential customer, be careful what you say and how you treat people. To Kyle Black-Executive Director
Great customer service and I received my item within the time frame promised. Will definitely continue using MTS as my preferred supplier.
Ive done business with medical testing Solutions a few times in the past, and recently renewed my acquaintance with a simple order of medical gas regulators. Great selection, competitive pricing, fast delivery and great people at the customer service end...recommended without hesitation.
Extremely professional. MTS is certainly the gold standard for medical gas equipmenta sales. Went above and beyond my expectations.
Excellent customer service! Always getting the work done in a timely manor
“Always happy with Medical Testing Solutions”Weve never been disappointed with MTS. Our medical office is relatively new and we were recommended to use MTS by a neighboring office in our area. They have carried every single medical supply we have been in need of so far. Its been so convenient to place our orders through one reliable company, and have them all arrive in one quick shipment. Pricing is wonderful as well!
Placed an order on July 2nd 2019. Called today, August 5th 2019 after waiting more than a month. Spoke to customer service, who informed me the manufacturer was waiting to ship my order because they (Medical Testing Solutions) had not paid the manufacturer on time, and that once the check cleared my order would be shipped. They were unable to give me an estimate on when that would happen. Would not recommend doing business with them.
Excellent and timely service, Great customer support with a personal touch.. Its been a pleasure to do business with you. Keep up the good work Christian !!!
I was ready to take a hammer to our gas panel when Christian walked me through how to permanently disconnect our alarm. Thank you so much for instantly answering my questions and being so polite and helpful!
I have used MTS throughout my career in the medical device industry. They have just about any type of compressed gas that you may need. Customer service is great to work with. They will even remember you and your needs if you are repeat customer.
Best customer service there is.Gets the job done right
For excellent service and competitive prices, Medical Testing Solution is the #1choice.MTS provided excellent service and an outstanding product, with competitive pricing. The customer service department at MTS was quick to respond to service requests. Rates were reasonable and drivers were always prompt and courteous for deliveries. MTS reps were helpful in converting gas lines and equipment from previous service. Excellent choice for professional, on-time service and competitive prices.
These guys were a great resource for Med Gas Fittings. They new exactly what I needed and helped me put together an order.
MTS has been greatly helpful by their excellent work from the Technicians, you definitely will not be disappointed.
The Medical Gas Service Techs were very professional and exemplary. Thanks again for the great quote price.
MTS has been first class from the start, I can’t thank them enough for how they helped.
Omg they have the best medical supplies...
Efficient and affordable. Everyone was nice
Great Example of Good Medical Equipment Supplier & Good Staff!!Medical Testing Solution is leading healthcare and medical services suppliers to find the right solution for your business.
Customer service was excellent! They answered my questions fast and efficiently.
Quality medical gas distributors with extensive knowledge and expertise. Highly recommended.
Horrible communication. Ordered an item in January and still dont have a tracking number after being told countless times that they would e-mail it to me. Crooks.Update: I received an update from them after complaining on google review and paypal. And no sir, you did not send me a tracking number already, you sent it after I began to complain. I e-mailed Brandon on Feb 13 regarding this, and thus my frustration.
Loved the Chat option on their website. Customer service was fast and friendly and answered all my questions!
Great service would recommend to anybody
MTS helped me when nobody would even call me back, can’t thank them enough for their support during an emergency!!
Quality team. They know what theyre doing.
Its good website for buying medical instruments!!
Excellent service and quality of work is appreciated.
Its good. I Like it.
Great staff, service, and reliability.
Spectacular service!
Excellent service