On August 4. I left my 2013 GMC Terrain with just 96,000 miles. I took my car because I had the check engine light on.After 12 days they gave me the car back and 10 miles later the light went on again. The advisor told me that I needed to change a sensor, after 2 months I am still waiting for him to have a moment to reply to my messages.Unfortunately I have not had a good experience with the GMC Pompano dealer, I just want to be able to fix the check engine light on, because although the SUV has 8 years old, is a great car.

Delivered my GMC for service. Everything was smooth and fast. Prices are reasonable. Andrea is a great service rep!

Renny Sambrano excellent service top sales person.Mr.Fix very knowledgeable and patient

Absolutely amazing! The best sales team! Honest, trustworthy, knowledgeable, and simply awesome! This is the right place to get your new GMC or Buick!

Well I went to Sheehans 3 or 4 times so far. Each time I was pleased.The last time I was exceptionally pleased because I had the opportunity to use a brand new Buick as a courtesy from you.The only issue is that my wife experienced the Buick Enclave and keeps talking about it.Jacques

My service agent Brandon Ryan is the absolute BEST at what he does. Just like a shot of good whiskey hes straight up and honest with every info I needed for my 2016 GMC truck and thats what I love most along with the great customer service he provides. GO SEE BRANDON RYAN TODAY FOR ALL YOUR SERVICE NEEDS.

Service Manager was extremely helpful. My battery died. I got a jump start. Called Service and was told to bring it right in(Friday,afternoon). Got there at 3pm. Was done at 4pm. Terrific service

Great staff at Sheehan! Ive delt with the service dept for years and Alan Payson has always taken care of my service needs. Showroom and service area are presentable and professional in appearance. I would recommend them to anyone needing service on their vehicle or looking for a new vehicle.

We are very happy with our 2021 Buick Enclave . Our whole expedience was great . We new going in that trading our truck may be difficult, but everyone worked hard at getting the best deal for us and never made us feel pressured. Our sales men Renny also worked hard meeting all our needs, and listening to what we wanted in our new purchase. Thank you all again. Bob, Mary Cain

Everyone was extremely helpful. Alex the salesman especially made us feel comfortable and walked us through everything to get a car, made it super easy. Definitely will be coming back

Easy and transparent through the entire process, Im from Jacksonville, and was visiting family in Jupiter for the weekend. We were able to work out deliver of our new Yukon XL the same weekend so I could spend more time with family. Amazing service from Joe @ Sheehan!

After much car searching, I was extremely relieved to find Sheehan Buick GMC, INC.! The salesman that worked with me, Troy, is a straight communicator and I felt he had my best interest at the forefront. He was easy to work with, honest, and did not pressure me into a car that was beyond my means. I also appreciated the environment at Sheehan - it is smaller than most dealerships in Palm Beach and Broward Counties and definitely has a more cozy, family-oriented feel to it. When my lease is up, I will be returning to Sheehan!

Never had better service. I have purchased 2 autos from them and referred quite a few people as a result. Best service in the great US!!!

This place lies to you about repairs. My Denali sat there for a week, without any repairs. Then they told me it would be 1750.00 to fix the wiring and it most likely wouldnt repair the problem, SO WHY DO THAT. I removed my vehicle and took it to a honest shop.

The service provider was pleasant, informative and efficient. I would highly recommend Sheehan Buick GMC in Lighthouse Point!

Want to Thank the service team for fixing the issue with my La Cross. It is absolutely amazing now. Specially grateful to Andrea for her knowledge and professional care. You guys are great! Blessed souls! Thank you!Please subscribe to my YouTube channel #carmotion.

My service advisor, Brandon, is great! We made an appointment, was greeted within 1 minute, and he took care of the rest. I was on my way to work within 5 minutes of arrival. Brandon followed up with me and my car was done when promised. Also, I appreciate the way that Mr. Sheehan keeps up his facilities as they are the cleanest I have seen in the industry (I have over 500 dealerships as my clients). I recommend that everyone should get your GM vehicle serviced and or purchased at Sheehan.

I’ve been working with Andrea for a few years now and she is always super nice and helpful, and I always leave feeling like my car was in good hands with the service department!

The sales person was greatStaying after hours to make sure that I took my new truck home that night . Walking me tru the truck and showing how it work.

Although the repair bill in my opinion was too high for labor, next time I will shop first. I do have to say the repairman Bosco was excellent in explaining the details.In addition, I was never notified about the expiring warranty by Buick.

Quick, on time, polite, clean neat work. Very pleased with overall experience.

Best car shopping experience. Anthony L was great! Super sweet guy, very personable, and the best dad jokes. Second GMC we get from here and the service was above and beyond! Thank you!

Eric has been so helpful with all the issues I have had with my car. Very accommodating to me as well. I paid extra with on star towing both times because I trust Eric will make sure my car is serviced properly. He explains everything in detail and is always helpful. I won’t go anywhere else because of him.

The customer services is excellent, courteous and efficient and all the people that work in my vehicle. Erick was very accurate and clear with his recommendations since I called and made the appointment. Thanks a lot. I’m a customer happy with your services. See you soon!

The experience from sales to finance was absolutely fabulous! Thank you all! We are repeat customers and will be back again!

Our Sales Representative Mikhail Fatahov was very professional knowledgeable and personable. Our experience with David in Finance was also. The entire atmosphere of Sheehan was warm & inviting. We hadn’t purchased a vehicle in a very longtime. Mikhail is an excellent sales professional and was very attentive to our wishes. We appreciate the time and assistance he provided to us in our choice. We love our new Acadia and look forward to future contact with your dealership. Thank you Mikhail, David & Sheehan.

Mikhail greeted us and was a wonderful salesman. He was welcoming and went above and beyond our expectations to accommodate us and to help us find a great car. Everyone was very friendly and never did I feel like anyone was pushy or trying to sell us something. We will definitely be using this dealership again and will recommend it to our friends. Thank you for the great customer service and experience!

One of the smoothest vehicle purchases I’ve ever done. The family atmosphere was awesome and made me feel like I’ve known them my entire life. People always dread dealerships, I actually can’t wait to go back!

Lee was amazing, he close the deal that many other dealers couldn’t !

Bosco is so accommodating and communicates often with updates.Normally going to a dealership for service is frightening but thats never the case here! Top notch every time!

Sheehan Buick GMC did a good job servicing my vehicle. Andrea is my agent that schedules and looks over my vehicle who always does a very professional job.

My service technician (Alan) is always helpful in keeping me updated on what needs to be done and is a pleasure to talk to.

I wish there were more color options in stock for the vehicle I wanted

My service rep, Andrea was just great. I was in 2 weeks ago for an oil problem and worked with her then and we got that fixed but she was very pro-active to let me know that my shock absorbers were bad. I called her this week and we scheduled the service and loaner car. I came in and everything went smoothly. Im grateful for her professionalism and excellent customer care! Sheehan has the best service representatives and customer care.

Andrea was awesome. Very personable and attentive to my service needs. Thank you.

I called every hitch installation place in south Florida and couldnt get the right hitch for my truck. One quick call to Gary and he had the part in next day! No fuss, just yes and then made it happen. Beyond that, the service department got me in first thing the next day to install it. I wont go anywhere else ever again for my GMC service needs! You cant get this quality of care anywhere else, and you can put your money on that.

Outstanding customer service. Reasonable prices.

DO NOT BUY HERE!!! I leased a car, wanted to buy at lease end. They will not process the lease end payment unless I buy a tire warranty for $399!!!! Contact the Florida Department of Highway Safety and Motor Vehicles if they do this to you, I am. This is not legal!

I have taken my GMC trucks there for years. This time a lot of confusion. I was given appointment by gentleman on the phone. Showed up an it was supposedly the next day. Ok, after some huffing and puffing they “accommodated”. Almost 2 hours later when I could have come back for the routine 45-60 minute visit, the car was ready but keys nowhere to be found…

Eric is the best he always does his best to make you satisfied.

I brought my truck in for accessory installation and oil change and could not be happier. Not only did they do a great job with install but they fixed a prior install as well done elsewhere, kept my truck clean, covered seats and steering wheel and met the promised completion time. Very professional crew. Thank you Dave for your assistance and scheduling as well.Robert

Excellent experience, from my sales rep to the general manager they all helped me to be able to get the car me and my family wanted.

Service was ok but I hardly had any work done. I was told by the Buick agency In Glenwood Spring that Buick pays for the first service and Sheehan Buick would not honor that. Also no one would discuss that with me!

Yad was extremely knowledgeable and helpful. Had answers to all our questions. Also likeable person

They had the van listed on line for 33800.00 when i called they emailed me a buyers order for a 34595.00 a license fee for a new tag 849.50 and additional fee of 998.00. when i called them back questioning the price changing from the listed price on line they said that they made a mistake !!! i also questioned the high cost of the new tag, the state charge 460.00 they said its how they do business for the last so many years.the issue that Im having is the dishonesty of attempting to flip on the price advertise, stating that the price was for finance only not for cash ????I would go to another car lot and pay more for service and honesty .

I had a wonderful experience with this dealer and would recommend anyone who’s interested in purchasing a vehicle to definitely consider Sheehan Buick GMC as a place to visit because not only would you be pleased with the service but there vehicle’s as well.

Bosco is the BEST, he is my service manager and I have never seen better. Sheehan is the best GMC dealer in the world !!!!!

I always hated going in to dealerships for service. Always felt like i was being ripped off. Not so with Sheehan GMC. I get treated like family there. Everything is always thoroughly explained to me bt the service rep and they get the job done right in the time frame promised the first time as well as being competively priced. As they say on the ad Sheehan is Believin

Eric Reid greeted me right away, even knew my name before I could introduce myself. Great attitude and customer service! This is the reason why I will be a returning client. Thank Eric for small details, sometimes its the small details that really make a difference!

They went above and beyond to make sure I left satisfied

My service advisor Eric took care of me very professionally I waited for my vehicle it was washed as a courtesy of Sheehan dealership by the way he informed me that I needed a TPM before any work was to be done I thank him for informing me and proceeded to do the work.

I went for an oil change and when I left and felt the car with a different sound . Any way I had to go to work, but I was very worried because the car was sounding different and I didn’t know what was happening. Next day I found out that they had forgotten to install the filters and that was the problem.

MY SERVICE CONSULTANT, ANDREA PEREZ WAS VERY PLEASANT, COURTEOUS, AND PROFESSIONAL. SHE KEPT ME UPDATED ON THE SERVICE BEING PERFORMED AND THE SERVICE WAS COMPLETED IN PROMPTLY.

My salesman was extremely well informed about both vehicles I looked at. I actually had not intended to buy that day, but Anthony worked so well with me that I saw no reason to wait. I would definitely recommend him to anyone looking to purchase a Buick.

Alan is always helpful and pleasant. Always a breeze when I need service.

I had a fantastic experience buying my new Buick Acadia Denali from Tim Sheehan. He is the best and I will continue to go to him to purchase my vehicles.

Great service. Troy was a kind, intelligent person and assisted me with professionalism . Very happy with the high quality of courtesy.

BRANDON GOT ME IN AND OUT QUICKLY. EXCELLENT SERVICE

Yadi was our salesman and he was so kind and patient. His knowledge on technology and my new Buick Enclave was very impressive! Before I left he programmed everything for me! Everyone kept telling me “ welcome to the Sheehan Family” I was born and raised in Pompano and always knew that the Sheehan family has always been very respected in our community and it’s wonderful to see that quality in their business still today. Thank you Yadi and Sheehan for making buying a car an easy experience.

It all started in 1988 when I first moved to South Florida. I bought two Pontiacs at Sheehan and was treated extremely well by “Angela” who made sure my experience was a positive one.Fast forward to August 2020, where I had the pleasure of meeting a truly wonderful salesperson, Collin Owen. Being in the market for a new 2021 Yukon Denali, knowing the exact equipment I wanted, my search all boiled down to the exterior/interior color combination, along with a fair trade-in value for my then current vehicle. Over the course of several weeks, Collin would regularly text me with pictures of new Denali arrivals in various color schemes. I finally decided on a color, at which time Collin arranged to earmark a specific Denali that was “In Transit”. He kept me in the loop with regular updates until my new vehicle hit the ground at Sheehan.In all my years of buying and leasing a wide variety of vehicles, THIS was the very best experience of all ... and it’s all thanks to Collin. His desire to gain a full understanding of exactly what I wanted, along with his pleasant, professional & informative demeanor — absent of the commonly-encountered “pressured sales tactics” — all amounted to a truly hassle free experience.With several other GMC Dealerships seeking my business, some much closer to my home than Sheehan, Collin was the only salesperson who stayed on top of things for my behalf. His friendly, no-pressure and respectful nature won me over right from the start ... just like Angela did over 32 years ago when I bought my two Pontiacs at Sheehan.Overall, this was a Great, Fair and totally painless process. If there’s a Salesperson of the Year Award, Collin Owen should be strongly considered as the 2020 recipient.Thank You Sheehan GMC!!

Smooth transaction. Thanks Yad for all your help. Keep going.

Anthony Lauria was an excellent salesman. He was patient, kind and also me figure out what was a good car for me.Good service, very helpful and understanding and good explaining. Honestly one of the best services Ive had in a very long time. Thank you.Awesome! Keep up the good work.

Always a great experience when I go to Sheehan Buick GMC...When I come in I always see Bosco - what a gentlemen. Thank you

Knowledge and Respectful Salesperson. Jeffery found the right balance between follow up and unwanted calls. No emails asking me to come back, it was my decision and my family decision.

I visited another dealer and didn’t have a good experience. I left disillusioned. I considered another brand but called Sheehan and luckily found my salesperson Rene. He called me several times to confirm the color, equipment and price. I arrived at the dealership and minimal negotiation was necessary. It was Rene that convinced me to pursue the purchase of a Buick and I’m glad I did.

The customer service here is great! My advisor Bosco was really friendly and got me in and out quickly. I also love how they wash and vacuum your car! Thank you!

Service was excellent! Oil change, tire rotations and a factory recall, all in an hour. Always love the free car wash too!

The service here is second to none! All dealerships should take care of their customers they way these guys do. 10/10 would repeat business and recommend.

Troy Hardin is a true professional and a joy to do business with. Matt Clinton is excellent as his job and very patient. The Sales Manager, Clint? Not so much. His tone and demeanor are degrading and offensive to women. Had he been the first person I interacted with at Sheehan, I would not have purchased there. I almost left, mid deal, because of him. Terrible representative for an excellent, customer focused business.

This is the fourth time I deal with the customer service rep Andrea. She is an exemplary representative of your dealer. Very positive and accommodating young lady and it’s always a pleasure to have her service. I will definitely be a repeat customer.

Excellent experience, I’ll be back again!

I felt like I knew TIM SHEEHAN all of my life what a wonderful human being, hands down the best experience of my life when buying a new car .

Every time I go to this dealership I’m treated like Family and always courteous.They listen to your concerns and try to figure out what’s wrong .Andrea the service writer is a great asset here and is in top of things with a genuine personality and smile.Also have to give a Thanks to Mark the service manger who seems to always checking up on things around the shop and always reaches out to the customer on how things are and if they need anything .Top notch service department!

I made an appointment through the web- I was greeted warmly, taken care of at the scheduled time, given an estimate of the service charges and time entailed to perform the service and received my vehicle clean and taken care of

Brandon took care of my Suburban & had it back to me so quickly!! Very impressed with his great service!!

Mikhail, salesperson, went out of his way to please me and I was a little rough on him but he kept his cool. I am 73 and this was first Buick I ever owned, dont know why just never did. My Loss! Love the the SUV, I was referred there and I definitely will refer others.

Seamless process from start to finish. Fred Mahani, Orling Diaz, and Mr. Mark Estridge …. Wow what a team! Thanks again guys.

Bob Penman has been my Buick salesman for over 12 years. This is my 5th Buick Enclave with Mr. Penman. He is knowledgeable and has incredible car experience! He is one of a kind!

The service was done on time and the clean up men did a great jop washing my car!!

The best car purchasing experience I ever had. Everyone was friendly and and attentive to my needs. Thank you.

Great communication. Knowledgeable tech working on my truck.

Great staff. Very helpful

Not so much as the dealership being a problem as much as GMC in General. I bought my truck 4 weeks ago and on the 3rd week before I even made my first payment on it, it was in the shop with engine problems for a week. So I made my first payment driving a loaner which was a Chevy Spark. Just leaves me questioning what I got my self into buying this truck and got nothing out of it for the inconvenience.Update. Truck was in the shop for a 3rd time this month with the same engine problems since I bought it in December. A months worth of rentals in total. Need my truck for work which has started costing me money now because I assumed a GMC would have a good running pickup. GM does not seem to care, all they want to do is apologize which does me nothing. Hopefully this is fixed now or will definitely switching back to a Ram or Ford even with the inconvenience which is all I have had anyway.

Fast and efficient. Anthony was great went the extra mile to find my Denali, ordered it and tracked it for me until it arrived!

The staff is very knowledgeable and very informative.

Guy Fusco very professional and personable. We have purchased 5 conversion vans from Sheehan over the years because of fair deals and a very efficient service department.

You guys were amazing, Mike and Claude are absolutely amazing guys. This is my second vehicle and I will be back again.

Great car leasing experience with no time wasted. Loved the delivery to my door (vehicle was custom ordered). Signing the documents took less than 20 minutes! Sales person Claude Eastwood answered all my questions immediately on the phone or through texts, well after the truck was delivered and when I didnt know how to operate certain things. Never had a car delivery before, I hope it becomes new normal :-) Will definitely recommend Sheehan Buick GMC to anyone!

A great service department and advisor Brandon Ryan as usual was great. No overselling and quick service.

I was treated very specially and professionally. I had the best experience buying my new 2021 GMC. Thumbs up To the staff!

Simply made it very easy to buy my new Vehicle. Tony was the best

Our salesman (Orling Diaz) was fantastic, he was very knowledgeable and caring. I thought he was great to deal with.

Very often the price of a service wins when you are faced with a choice ... but if you get great service as a bonus, this is perfect. Thanks!!!

Poor communication and failure to discuss matters with customer. Also some employees are very disrespectful.

Brought my Yukon in for service while traveling. The service department was helpful and accommodating. The shuttle service back to my hotel while they work on my truck was a nice touch. Good prices.

MY SERVICE ADVISOR WAS VERY PROFESSIONAL AND KEPT ME INFORMED.

Such a great experience every time. Fast thorough service. Andrea is very attentive and takes good care of both my trucks. It’s the only place I’ll have them serviced.

We love Sheehan! We had the greatest time purchasing a few years ago. However our experience with our last 2 service advisors left something to be desired. After requesting a new advisor in the hopes that we would have a better experience, I was completely blown away with the level of professionalism and determination our new advisor Eric Reidy took as he navigated our issues and needs. Eric made it his priority to deliver the best service experience possible to us. He handled everything so effortlessly. We could not be happier and look forward to our next service appt. with him. Totally restored our faith in the Sheehan family...we live within walking distance from the dealership and could not fathom going elsewhere for service. Thank you Eric Reidy!! We appreciate you!

Alan is a very fine service rep. However, I am very disappointed with the upholstery in thedrivers seat. It was replaced after several months due to terrible wear and tear. It took about 20 phone calls to GM and there was no resolution. Finally, Tom Sheehan took one look and said that this looked like a five year old car and he arranged for a replacement, That was greatly appreciated. A few months later this is all wearing out. There is some defect to the fabric being used in this model and frankly this should be addressed. Please have someone contact me at 9545-560-8389. There is something wrong with a 4000 mile car needing upholstery twice in one year. THanks. Maybe Tom Sheehan should again be engaged.

Allen always provides great customer service.