Came here to get my tire patched. Honest, fast work for a fair price. Will be coming here if I ever need help again. Thanks!
Great service provided. Didnt have a long wait time first time using midas for my oil change will be returning.
Brian, made the wait worth it. He is very personable and doesnt mind sharing his own story. He is not just the owner/operator the business but a family man and that shows through his customer service and dedication to the job. My vehicle was a nightmare for everyone involved and it was issue after issue. But the things that went wrong were AT once put right! I thank all of you for the job well done even if it did take a week and you got to meet the other Teresa... GRRRR!!!
Brian was professional, helpful and has great customer service. As I was waiting I saw that he was polite and friendly and made sure the customers were satisfied with their service. I will definitely recommend anyone to go there for service. Very reasonable pricing on oil changes.
Very nice and helpful.
Compared to dealers waiting rooms. this one was quite poor. with no ammenities. and lots of ants crawling a roundand since the wait time was over 2 hours. It was not a pleasant experience
Appreciate this locally owned Midas more than ever. Phenomenal customer service and work well done. Always timely making sure the fix is done correctly. I will see them again soon for regular maintenance. Thanks Brian.
Midas Tire and Auto Service, 1400 S Federal Highway Pompano Beach, FL 33062Midas ruined my new 2015 cars oil plug and filter. There are inexperienced mechanics working here.It is common knowledge to not over torque these components but they tightened my oil plug with an impact wrench and rounded out the hex bit so it cannot be removed anymore.I took the car to another mechanic who did not want to touch the car after seeing how rounded out the drain plug was, and said a new oil pan will be needed since they tightened it way too much.I had to hire a professional welder to weld a new nut to the rounded out oil plug in order to change the oil. The oil filter was also over-torqued, causing sealing and additional leaking issues.The car now leaks oil and cannot be covered under warranty do to these mechanics errors. The car only had 10,000 miles on it when I first brought it in to Midas for a simple oil change, no other mechanics had touched the car since Midas did the oil change. This has now turned into a +$1,000.00 job.DO NOT TRUST THE MIDAS TOUCH!!!They WILL damage up your car with lazy mechanic impact wrenches on the wrong components. Something you will not notice until you bring back for routine maintenance.
This place is awesome, its a nice feeling to find an honest mechanic. Brian is a true professional. This is my second visit there, I will not take my car anywhere else. Honest, fair and affordable!
Was overquoted to fix a problem. Freeze plug leaking. 3000.00 They didnt want to even do the job. Then to add insult to injury they flattened my battery by leaving lights on overnight. THEN they couldnt find a charger that worked. They had to put in a brand new battery to start my motor. Then put old battery back in. Terrible service!!
Manager/owner is on point, knows what he is doing and John one of the mechanics there now is great. Have been there on a few occasions used to live across street and now I drive out of my way to go there .They always get the job done right and I have a 20 year girl that has had some tricky stuff to take care of..If you are looking for a good old school Midas shop this is real family deal owned shop ..Thanks keep up the good work Happy New Year..Jeff D..
Extremley friendly staff, but WAY too expensive. I went down the street to 747 and they had a credit plan I could do. Even with bad credit I was approved for $1,800.00.Im driving to Naples in a week and needed everything done. MIDAS STAFF? GREAT! PRICES??? NOT!!
Best knowledge mechanics and great customer service.
Everyone is so nice and helpful here. I have been coming here for oil changes and nails in my tires for 10 years. Even after moving out of the neighborhood I go out of my way to come back because I can trust them.
I stopped for a vehicle inspection.Fast, courtesy and competitively priced.
They saw me coming. Drove in from out of state. Brakes were gone. Had my vehicle for 3 days. Each day waited for my car. Price went from $800 to $1250. 18 months later need new brakes. Thought because they are a national chain it was a better bet. Had my doubts because of the price jump, length of time they had vehicle, and the place was so dirty. Go anywhere else.
CAR NEVER FIXED CORRECTLY, and the bill was OFFENSIVELY high. Charged me 2 or 3 times what the parts would have cost me, didnt fix the underlying original issue, and refused to make any attempt to make it right when I complained. Violated Florida Law by NEVER PROVIDING A WRITTEN ESTIMATE (Or even a verbal one, for that matter.) I never even knew how much it was going to cost until the work was done and he handed me the laughable bill.
I paid for a service and they only did half of it, and then told me their lift was broken. How is that possible??? Brian told me he would take care of it and then he never did. The next two times I tried to come in he stalled or said they were too busy, finally admitting the same machine was still broken.NOT A NORMAL MIDAS EXPERIENCE GO ANYWHERE ELSE
Great service with a reasonable price very hard to find a honest shop this place is great. Highly recommended
Worst experience I have ever had and I am over 50. Unprofessional to say the least. Criminal negligence at best. Stay....no RUN as fast as you can away from this place. It will all start with the phone being answered by Brian. It goes downhill from there fast.
Went in for a basic oil change..they told me I needed back breaks ( which just got replaced) while I was waiting the front counter guy proceeded to make 3 phone calls. Each phone call was a pitch that they needed back breaks fixed!!! RIP OFF!!!!! DO NOT TRUST THIS LOCATION!!!!!!!!!!!
Beware! They advertise a price on their website, then when you go in, they come up with an outrageous price. They insisted my car only uses synthetic oil. When I insisted and they pretended to look it up, they then agreed, but tried to charge me full price ($60) instead of the special they advertised on their website ($16.99). When I insisted for the special price, they finally agreed.Then they came out without air Filter and showed me how dirty it was and told me I needed my brakes changed. I had the brakes changed a year ago, so told them no thanksThey then told me that the cost for the air filter was so high because it takes so long to get to it because of location. If that were the case, they would not have done all that without having the approval first. And then they pulled up my car less than one minute later. So, I suppose the rule is to not let any customer get away without paying at least $100. I question if that was actually even my air filter.These guys are a bunch of crooks. I paid almost $100 to have a $16,99 oil change and an air filter change. (Its flimsy plastic with coffee filter paper). SUCH A RIPOFF!
Bunch of great guys. Honest. Fair.
The staff here were straightforward, honest, had integrity, and cared.They werent very thorough with the inspection they performed, but did great work nonetheless and at a great price.
Kevin and his staff went above and beyond to help me get my car running again after we were left with bad brakes from a previous establishment. They are very thorough and show you the parts on your car and the new parts after so you can compare whats being done and can see first hand whats going on. No pressure to buy anything, just honest feedback to help ensure we were satisfied when leaving. I would trust Kevin and his staff with any car issue I had, and know they would do a good job at a fair price. Will definitely go back in the future and recommend them to anyone in the area. Thanks!!
I had an excellent experience today when my battery coil was shot, nail in my tire and oil change and tire rotation caused my car to become totally dead. Was able to zip tie the coils get a jump and drove straight to Midas. Kevin was extremely professional, courteous and even sympathetic. Had me in and out in an hour with everything 100% ready for another 10000 miles. If youre looking for great fast efficient service, go see Kevin. He is an asset to McNab Midas!!
Too pricey! Dont recommend. Very dirty I had to clean out the kureg machine myself because the water was slimy and had bugs.
Conveniently located but overpriced.
Great prices and customer service
Great attention! Great service! Ever since the new management, service has improved tremendously!!
Im giving 3 stars only because the second time I went they were helpful. The first time they charged me for 1 thing but did another. I only found out when I went to another shop did I see what they had done
Quick turnaround, and competitive price! Thanks Brian!
These guys have always been great with us and their care of our Nissan juke..
Lou used to run this place immaculate. We loved coming here... Now, Lou has retired... The shop has turned into a dog and pony show. We wont be coming back ever again.
After the first complimentary oil change by the car dealer for my new car, I had been going to a national chain for $19.99 oil change . I was wondering if they did any of the services advertised as part of my oil change because my tire pressure light came on soon after one of my oil change and all my tires were really low. Even with the first appointment of the day, it still take ~1-1.25 hours on my oil changes. Because I doubt if they did the tire rotations or courtesy safety checks, I decided to try Midas since they had the same special. I had a tire patch the same morning by another shop and since I had to cancel my plans, I decided to do an oil change too. Immediately after scheduling online, I got a call from the Midas and was told the time I chose was not available but I can come in 1 hour earlier. I agreed and show up ~15 mins earlier to complete paperwork since this was my first visit. They took my car in and mentioned they I had the tire patch and it looks like a good job and finish it ~30 mins so after paying, I was in and out in under 45 mins. I ask the guy at the counter if I just book at a good time because it was Saturday afternoon and it was quiet with only 1 other customer. He told me he try to schedule appointments well so they can get everyone out quickly. I also know they did rotate my tires and filled them with air because they all at 35. All tires were low that morning when I had my tire patched and the tire light was on. Midas did cost ~$5 more with fees than the other chain but the fast in and out especially on a Saturday and knowing they did the services like tire rotation and checking tire pressure makes it worth it for me. I never wrote a review for the other chain.
They installed a new set of tires on an used set of rims. I picked the truck up at 4 oclock and by 5:30 I had a flat tire on front passenger side. They close at 5 oclock so in order to have a vehicle I had to have road side assistance come put air in my tire to get to another tire store. Turns out my TPM valve is leaking and thats how my tire went flat. When I called this morning the guy on the phone was trying to justify not checking the valve stems. So, I had to pay another 2 hours of my time after work and $105.00 to have the tire they put on, fixed. I will not be going back to Midas it was my first and last experience. I have a lot of people from my job who use them and I will be redirecting them also. Never had a set of tires put on where valve stems werent checked and made sure everything was sealed.
DO NOT GO HERE!!!!!! They lied to me telling me that my intake manifold was cracked and it would cost $2,200 to fix. I took it to another mechanic and HE SHOWED ME the intake manifold that WAS COMPLETELY FINE!!!!! All that needed replaced was the thermostat housing and it was $300!!!!!!! I called the manager Doug who blamed his two mechanics. Doug also said that he would refund the money I paid for the diagnostic and he didnt!! I left messages for the owner Greg who never called me back. They tried to lie to me about $1,900!!!! I am contacting Midas corporate and blowing these guys up on social media!! DO NOT GO HERE!!!!!!!!!!!
I am coming in on a Saturday and I understand it could be busy, but I littley see only 1 mechanic working not 3 not 2 only 1! Are u kidding me I also read a review that the employee was smoking weed on the job and when u guys said it was wrong it was true I was waiting and she agnolged that 1 guy was actually doing this, I think drug testing needs to happen here that is crazy
Mike, certified mechanic, listened to me. He introduced himself and test drove my mercedes. He heard the noise 2 other Midas locations did not. Up on the lift, he immediately saw the problem, which the 2 other locations did not see. Correct parts ordered and work completed under warranty. Super job, great place for honest service and professionals who care about their customer and safety! Thanks!
Did a good job with my oil change but they never gave me a price quote on the work they were going to do. Ended up paying about $7 more than I expected.
Brian was extremely rude and I will never go here again, as long as he works there. I went there to get basic maintenance and things went missing from my car. He belongs in prison.
I would recommend this place to anyone. They have wesome Service Technician who does Friendly and professional service.
Car was overheating and took it in after a phone call, lmao, turned out to be a loose battery of all things. Honesty and integrity, just a class act
They caused more problems than they fixed. I ended up taking the truck back a half a dozen times. I ended up having to take the truck to the Ford dealership to fix all of their mistakes. Midas kept the money four things they were supposed to fix and did not.
Always great service Tony is awesome.
Car was overheating and took it in after a phone call, lmao, turned out to be a loose battery of all things. Honesty and integrity, just a class act
Dont go here. This is a late review, over a year late, but Ive had nothing but problems with my Mazda 6 that I took to this Midas. First it was the starter that had a problem and had to be replaced, then my car was with them for over a week, and very poor communication too. Had a huge bill over $1500 and continued issues ever since. Id just avoid.
The manager here has been stealing forever. He pockets most tickets and hardly gives any to the person actually doing work. He gets high while on the job and drinks, just let that sink in while youre thinking about getting youre car worked on..
Bryan the owner is top notch
Went in today at 8 in the morning for a oil change, they tell me they do not do oil changes intill 9 in the morning nor do they have anybody in at any day before 9 in the morning. Question then y do u open at 8 in the morning and y is this policy not in writing on the site. Very rude and nasty
Horrible customer service!! I pulled in a few minutes after closing time and the gentleman there was rude and said he couldn’t help and didn’t know of anywhere else that would be open!! There was a place 2 minutes down the steeer that was open and sure did help!
First time going in there, no hello, no hi! Welcome to Midas no greet whatso ever. Instead the moment I walked in I get a tired, over whlemed guy with no personality. He was short and guarded. Not a great place to get your car fixed or an oil change. Hire better and NICER staff
Very helpful in getting a tire repaired quickly.
Worst place to bring your vehicle. The manager Jason was very disrespectful and the mechanics are inexperience and dont know what they are doing. Brought my car there for a coolant leak and a mechanical issue with my clutch engaging and disengaging. After my car was in the shop for two days without receiving a call from them, I decided to call and thats when they told me I need a slave clutch, master clutch and gasket for the coolant leak and it will cost $1300 to get them fix and replace so I told them to go ahead and fix it. After another four days I went the shop to get my car, upon receiving my car I realized my steering was hard to turn so I brought it to there attention and they told that the mechanic had to pull of the power steering pump to resolve my issues so I just need to drive it around for two days to get all the air out of the system. In a day after driving the car my clutch was stuck to the floor and my car was overheating and coolant was leaking worst so I call them they told me that the clutch just need to bleed some more so I should bring back the car. The car was towed to the shop, and after a day they say they are going to change master and slave cylinder clutch again. After receiving my car after 4 more days again, the steering was still hard to turn and they are telling me i just need to drive it for two more days to get the air out, while driving the car home my clutch was stuck to the floor again, my car overheating and my lights were not working. I had to get my car towed to a different shop were I found out that my master clutch cylinder was not install correctly and my car needed pressure plate and fly wheel. Also they remove my oring gasket from my power steering and never installed it back. I dont recommend no one to go to midas based on the experience I had they were very unprofessional.
My wipers broke they replaced them immediately very nice service advisor and repair staff
Never bringing my car here again or to the Miami Midas!! I went for a simple oil change to find out my breaks needed to be replaced. As soon as I drove off the lot and onto the highway my BREAKS STOPPED WORKING COMPLETELY and I WAS ALMOST KILLED! Midas towed my car to fix the issue and found out the breaks they put on were entirely broken in half!! Then Midas wouldnt return it to me for days leaving me stranded without a car or a way to get home and to work. When I finally got my car back it sounded awful every time I accelerated. I finally brought it to the Mitsubishi dealership to fix it. Midas offered me a $100 credit which is nothing for almost costing me my life!! Im never going here again!
AWFULWENT THERE FOR BRAKES. THE GUY REFUSED TO ACCEPT my COUPON for his store. Had to call the better business bureau.After 3 hrs of leaving. I HAVE TO CALL AND FIND OUT WHERE MY CAR IS. HE SAYS WE STILL HAVENT STARTED ON IT AFTER 3 HRS OF MY APPOINTMENT. TELLS ME TO PICK UP MY CAR TOMORROW. THEN WHEN I COME IN AND ASK WHY HE COULDNT CALL ME. HE TAKES 30 MIN TO CHECK MY VIN AKA STALL ME TO IRRITATE ME. THEN CALLS THE COPS TO hand me the key saying he was feeling harassed.PATHETIC PLACEEmbarrassingPOLICE TOLD ME TO CALL BETTER BUSINESS BEAURAU THAT SAYS ENOUGH DO NOT DO NOT DO NOT DO NOT DO NOTCOME HERE TO GET SERVICED
I did not know that you could get service like this at an auto service center in Florida! My husband and I are both still talking about it and how fantastic it was - talk about exceeding expectations!. We were looking to buy a used F150 from a nearby dealer, we called this Midas and several other places to see if they could do a vehicle inspection (put it on the ramp, check it out, see if there were any major issues). Kevin was extremely knowledgeable on the phone, explained the 40 point inspection for only TEN dollars (I asked him to repeat that because I was sure I had heard wrong) - and I booked an appointment. I did call around other companies, got responses from sure, $29.99, to $45.99 to uh, put it up on a ramp? What kind of ramp? Look underneath? - hey Joey, what would we charge to put something up on the ramp and look at it? huh? Whaddayojmean?... so forgetting about the price, Kevins professional response was MILES ahead of all the others. He really sounded like he knew what he was talking about. Anyway, we took the truck in, left it with them while we went to lunch, and when we went back, he gave us a very detailed report. He didnt try to upsell anything, or scare us by saying you gotta fix it right now, here! - or try to get us to replace dozens of parts - he was VERY honest - pointed out three issues of concern - we discussed them with him - he didnt rush us, didnt pressure us - didnt tell us oh, you need new brakes, new rotors, new tires, new this - just told us what we would have problems with, what was serious (one issue), two not as serious issues - and that was it. He gave us a report, explained what he thought it would cost to repair all of them - and gave us his recommendations. We could not believe it - sincere - professional - genuine - honest - and all included in the 40 point inspection. He would have topped up the fluids too, although I think they were all good. OUTSTANDING! Kevin - you are a credit to Midas - thank you - we will recommend you and will come back to you if we are in the area, we promise. Even the dealer we bought the truck from was astonished at the report - he said wow, I NEVER thought youd get such an honest report - all these points are 100% accurate - Kevin was spot on with his report (he said most places will try to get us to replace a ton of unnecessary things) - so the dealer has Midass details and hopefully will refer customers there. Kevin, THANK YOU AND YOUR TEAM!
Quick battery change very reasonable price.
I recently moved from West Broward to the Fort Lauderdale Intracoastal area and stopped in to have my spare checked as it would not hold air.Dave (a mechanic) came out to my car, removed the spare from the trunk, found the leak and re-beaded and re-weighted the tire in less than 10 minutes.The service was courteous, prompt and professional. Much appreciated!
I had previously been going through the dealer i bought my car from (carmax) for all my repairs. They replaced my struts and strut mounts while completely disregarding the control arm brackets which were damaged due to all the movement caused by the damaged struts and mounts. Making the replacement of the mounts pointless. I went to auto tech and body on dixie hwy and they told me I needed mounts. Finally I went to Midas. These guys were AMAZING! I dont know what these other people are talking about in these other reviews about the techs being inexperienced. My tech had 15 years experience working with chrysler! They immediately diagnosed my cars real issue! The control arm brackets!! Also, they were on the phone with my warranty company fighting for me as hard as they could. I know because I was listening in. The warranty company was not budging however. But thats a whole other issue. However, they let me know they had a credit card I could apply for and not have to pay a dime yet until my first payment. Which if i paid off the bill in 6 months there would be no interest! Amazing experience all around. Especially with such appalling lackluster alternatives.
These hillbillies tried to not rip me off once but twice! Told me this and this as wrong took it to 2 other mechanics and was total opposite. Beware!
I drive a 2008 E-350 mercedes i had brought my car other places before and no one could ever reset my service light reminder, so i called midas the manager insured me that they could and they did so he also informed me that my brakes need to be changed so i went back i havent had a problem since.THANKS MIDAS
Mike and Vincent helped me with an exhaust problem on July 29th 2017 Awesome Service Technician / Shop Forman / Fabricator & Welder . 5 stars
Way over priced
I would recommend this place to anyone
Went there to fix something in my car and got another problem instead.Not professional.
Went in for oil change, the tech drained the old oil replaced the oil didnt change the oil filter but charged for it. The old filter was very dirty it took about 500 miles for it to clog up which restricted the oil getting to the top of the engine which caused the lifters to sound like a desiel. Luckily I got the car to another shop which found and fixed the problem. I think he did this because he knew that I was from out of state.
Direct fit catalytic converter installed improperly, cut springs on the spring bolt exhaust collector and siliconed the assembly. Lou is a crook and shouldnt be trusted with his pricing. Bait and switch tactics were used to draw me into the shop,then the price kept rising. Inexperienced management and mechanics. Never will i go there again!!!!
Fast fair service.
Called in person was a jerk on the phone, he didnt wanna do what i asked for even though they do muffle deletes, than criticized me for wanting one.
As advertised - professional &courteous
Service was great
Helpful staff.
Yeah theyre okay
My car got worst after this guys, no costumer service what soever, no call back to let you know nothing The WORST EXPERIENCE EVER...I could done it myself better and I dont know nothing about cars..!!!!
Great and honest service
Good service
Horrible.. took an hour for a diagnostic that took half the time at another shop and to top it off they did not hook up all the cable back where they belong.....
Bad help