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The Home Depot
1151 NW, E Copans Rd, Pompano Beach, FL 33064, United States
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The Home Depot
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Da
Review №1

This store managed to not have 5 out of the 7 things I needed and always got there before. Rust-Oleum professional spray? No black. Satin or gloss clear? Nope. Lacquer only. Matte nickel silver? Nope metallic only. Dap exterior caulk in black? Nope. White or brown only. 12 masking paper? 36 only. How about and air blower in the air tool section? Nothing even close. No more Parts Blaster in a gallon anymore.I think its time to find another supplier to take care if my business needs.

Ve
Review №2

Ida is beyond amazing me and my partner needed paint and she was very informative and helpful, will definitely be back ☺️

Je
Review №3

Due to our business growth, we recently decided to upgrade our lunch room refrigerator. After a very deep search, we found a Magic Chef 7.4 cubic feet unit with 2 doors (top freezer and bottom fridge) at an amazing prize at Homedepot, to replace our old and little 3.4 fridge. The transaction was fast and the price, shipping included, was unbeatable.. 100% recommended

La
Review №4

My second home,the only thing is that help is hard to find here,they really need to work on better assosiates,associates, greetings.

na
Review №5

Got what I needed. In and out then I had to return it, very long return line. Picked out a different faucet and up until that point it was pretty good. Then it had a special security thing on it n the thing that would un lock it didnt work. Then I got attitude from girl at the desk, now 20 minutes passed, oy vey! It was the last faucet of this kind, now theyre paging mgr, now 30 minutes, finally my friend went and got wire cutters came back n cut it off! Now 40 minutes and Im getting attitude again! They couldnt think of this??? Waste of my time!!! I was always a home depot girl but I think Ill switch to lowes, much better nicer smarter customer service!!! Ugh!!!But it is a fabulous Koehler faucet.

Ki
Review №6

Very good location. Everything I needed was in stock. Most satisfied with the practical stuff they sold I was able to pick up house hold cleaning supplies along with a few important maintenance control items for my auto. Went online searched home Depot with Google search engine and located the store near me and the I was able to verify my items were in store on the shelf and the aisle number. I adjusted the zip code to see what stores in the area had my items

E
Review №7

8/14/21 around noon. What a beautiful shopping experience my husband and I had yesterday. Ron stopped in his track to ask if he could help us find what we were looking for. He took us to Rainee who not only helped us but lead us to a better bargain😀Talking about our experience this morning is the reason I’m reviewing👍🏾

Pi
Review №8

One of the worst home depots to ever go to. To many contractors, very hostile environment. All tools are locked up in cages.

ja
Review №9

Use to be clean. Has gone downhill in the past year. I used to go more often. But now go to the coconut creek location.

Ea
Review №10

This HD is great. You can order online and they will bring it right out there to you and you dont even have to get out of the car. That works great here especially when I am in a hurry. The store is huge and you can walk around it a couple times and that is your exercise for the day. Just kidding. I have noticed sometimes finding things can be a bit of a drag. Then you run into an employee and ask and they take you right to it. Of coursenyqou have walked right by it 3 or 4 times.

Dn
Review №11

They do not answer phone. Was there in the appliances section the sales person a woman was rude and disrespectful and did offer much help. I was wanting to buy a microwave that were all on a self 10 ft up . I tried to call customer service after 10 minutes they answered and then put me on hold what a sorry sorry work force.

Pa
Review №12

The staff was very helpful and courteous. I was looking for new carpet for my bedrooms. The only reason Im giving the 4 stars is pricing. They were not competitive...

Ma
Review №13

Home Depot usually has whatever we need to finish the job. The employees could be a little more knowledgeable but its probably not the best job in the world money wise so you wouldnt be able to have experts. Parking is usually good at Home Depot and prices are reasonable.

Do
Review №14

Pretty good shopping experience. Do need more customer service folks on the floor to help. Gotta walk too far and search too hard try to get some help. However, the products you need and pricing is there. Very organized.

Th
Review №15

The garden center could be much better a little more selection with trellises and things gardening things at least in the springtime you would think. Also plants that should have been watered were dry and dying and plants like cactus and succulents were sitting in pools of water. might as well just throw them away if you let them sit like that theyre just going to get root rot or do you not care that customers are going to buy a plant that you know is going to die

Sa
Review №16

I always rent tools from this location. The guys there are always so helpful and make sure you have the right tool for the job. Had to grind down concrete for my shower rehab. The got me the best tool for me to do the job (light enough that I could handle the tool for the job) and even helped me find the right grinding doc too.

El
Review №17

Very helpful in the rent department. Good service

Ma
Review №18

It was great service all around, the employees were nice and very helpful especially the cashier Maxine

La
Review №19

Home depot inventory is beginning to get almost as bad as Lowes... Electrical stock is suffering...

On
Review №20

Just wanted to say thanks to Marcus, Steven and Jonathon for helping me out today. They were very helpful and willing. All three unloaded a vanity for me earlier today. Upon entering the store, Leonardo from the bath department was able to assist me with finding everything I needed for my project. As soon as I walked out of the store Jonathon and Steven were there again ready and willing to help me load another vanity in my vehicle. Thanks a million guys!!!

Mi
Review №21

Good deal on oops paint $9.00 for marquis

MI
Review №22

Large well stocked store. Good returns desk staff.

Fr
Review №23

Home Depot is always good for what your looking for& the employees are very helpful!

Mo
Review №24

Its a pretty good home depot as far as home depots go

Gu
Review №25

No help. No body took time to help me find what I needed. They just sent me blind to an aisle #.I am no expert. I just need a screws for my bathroom door handle.A smaller store found it in less than 15 seconds

S
Review №26

Always great, staff is always helpful. A worker in the painting dept gave me some wonderful tips on hiding wall imperfections.

Se
Review №27

Great service and helpful customer care at paint section

Da
Review №28

Its a great place to get what u need. However, you can get some items at better prices somewhere else

ja
Review №29

As I stop by the home depot on copans I was looking for some doors Peter was such an excellent help he knows his stuff Im very happy

Fl
Review №30

Got to have home 🏡 depot in the house 🏠

An
Review №31

Home Depot is better than Lowe’s but your guys are not ready to this conversation

Su
Review №32

Spent over $200 in epoxy paint... first was 1 part epoxy and I asked for a clear epoxy. They gave me a concrete clear gloss paint, after I paint the clear it created reaction and the clear gloss became yellow. Ok . Went back to the Home Depot store and told the specialist that didn’t work the paint he recommended me and he said I could use the rock solid paint on top that will be perfect. I asked him are you sure i can paint on top of that regular clear coat? The guy told me yes... end of story is the clear coat started to peel off... went back to the store and they told it’s my problem i need to call all the different company’s of paint they sold me and recommended me to come to my house and inspect.... I will never go back to this store

Ro
Review №33

Home Depot gets worse every time... Manager has no clue how to run a business. They have entire rows blocked off during the busiest times... employees are constantly busy moving pallets of non-sense (concrete) instead of helping active customers. The Lumber department is the ABSOLUTE WORST, lazy employees in every aisle. This particular location has valuable parking spaces blocked up with lumber carts instead of inside where you need them. Not to mention more spots blocked by Rental Items. If only corporate had someone who actually watch what happens at their locations. Welcome to the new Era of business.!!

Gi
Review №34

Customers BEWARE! Home Depot has despicable customer service. I was misled by a sales associate to make a $3990 purchase on an item that I needed much support by the associate prior to buying. The sales associate did not sell me the product that he described based on my detailed explanation. When this was discovered, I returned to the store and did not receive a positive outcome. I was directed to the southern regional manger and, again, no validation of my concern was given and the issue was not rectified. I then contacted the customer service department at the Corporate Level with NO success. It has been an extremely disappointing experience. I will NEVER step foot into another Home Depot again. I was not treated as a valued customer and I was dismissed when sharing a mistake that was made by a sales associate!

Da
Review №35

Todays visit was a typical Home Depot visit. By that, I mean the high level of customer service Ive come to expect at Home Depot was in full force today. The store was not too crowded, and self-checkout was walk-up ready. Id like to give a shout-out to the gentleman behind the Paint counter this morning. He was quick and knowledgeable.

Ke
Review №36

Experience just fine Found everything that I need it and had a wonderful talk with one of the managers.

Jo
Review №37

Staff are friendly and helpful. Store well kept.

Je
Review №38

Went to 5 home depots this was the only one whos inventory was correct online.

Da
Review №39

Needs some more parking, maybe move the rentals down the side of the building. Hard enough for small truck and trailer, other than that in an out quick

Mi
Review №40

🤪 my Best spot for plants

Al
Review №41

I found what I was looking for, while Lowes doesnt carry it. Wrap insulation AA tape

Ne
Review №42

Best Home Depot in the area. Friendly staff and everything you need easily found.

Ca
Review №43

Tiffany at the pro counter was amazing. From the time I walked until I left she went out of her way to help me. She should be rewarded as now a days you don’t find good employees that actually care. Thank you Tiffany ! 🙏

Da
Review №44

The Home Depot on Hillsboro is one of the best I’ve been. Every single member of the staff is prompt to help and guide you on your needs. Definitely not going to the other ones since I always find more help and friendly staff here ✅

da
Review №45

Great much better than Lowes

di
Review №46

I hope this is the Home Depot on Copans Rd. Went in on multiple occasions. On one occasion I was helped by a gentleman by the name of C Ashley. He is a very knowledgeable employee. He needs to be at every location. I was extremely happy when I left. He brought me right to where i needed to be and explained all product on what i was looking for. Thank you for hiring such great staff.

De
Review №47

Smaller parking lot but very convenient like any other home depot.

Je
Review №48

Found everything I needed.....great garden section also will be back for the olive tree..

Te
Review №49

Had keys mad it was cool. No lines

Yv
Review №50

Come here all the time !!! Great service!

Jo
Review №51

Whatever DIY youre planning, home depot is a best stop to find it all

Pa
Review №52

Rico was great help knew exactly what the store had and where it was located great job

ro
Review №53

Best toy store ever!

Dy
Review №54

Terrible. Associates have no authority to do anything.

Jo
Review №55

Always with good prices

sl
Review №56

I’m always in this store and I always get great service but today was different. There’s an employee there by the name Abigail.. she amazing, she provided me with everything a customer can ask for. All while smiling thank you I’ll be back...

SA
Review №57

Im always here. This is a second home, the employees are FABULOUS here. Everyone work hard in here and thats why I love coming here.

Ma
Review №58

Great like always!

Ga
Review №59

Great selection as always and plenty of parking.

Lo
Review №60

Always a pain in the neck to find something specific and even worst, most employees got no idea where a item can be.....

Ma
Review №61

Very awesome experience the staff was super friendly will definitely shop at this location again.

An
Review №62

Had everything that I needed had one of the helpers were going to go out of his way to help me find my stuff

Jo
Review №63

I went this morning to try to fix a dripping pipe in my Kitchen sink. I try to look for the needed pieces without finding. I asked for help and they told me to look for Andrea, the plumbing expert. She asked me a few questions and walked me to the 2 parts I needed. Thens she asked me if I had the tool (which I did not) and showed me expensive pipe wrenches, but then she told me I could save money with a lower price plier. She walked half the store and find the tool I needed, saving me 12$. All this with a smile. I went home and installed the dripping pipe in 10 minutes. Now my wife is very happy. What a great service. Home Depot, you should give Andrea a raise.

Ru
Review №64

Nice place people helpful

Ma
Review №65

Meh, what can u say.

Ed
Review №66

The best place to shop, employees from the PRP Desk are amazing

De
Review №67

Flooring project with Home Depot was a disaster, beginning to end. Eventually (after a 5 week effort]) every aspect of the project was eventually canceled. The it took four tries and 10 days to get Home Depot to recruit the credit card.

Th
Review №68

Always find what Im looking for.

Wi
Review №69

Workers seem mad they gotta work especially the woman working in the aisles otherwise i found what i needed

Ro
Review №70

I love the place nice and clean..

He
Review №71

Friendly cashiers and helpfull customer service.great parking lot layout

Ro
Review №72

Friendly staff well organized easy to find products

Go
Review №73

It was a good visit, but they dont cut metal here so Im addition to my purchase, I had to buy a hacksaw.

Jo
Review №74

Good customer service

Ma
Review №75

The best place for the home needs .

Le
Review №76

Very helpful associates, nice Customer Service. Fair pricing.

Re
Review №77

Bethsaida in flooring was above and beyond! Great service! Thank you Pompano Copans Home Depot!

Al
Review №78

They employ children at this store. Every associate must be chosen on looks alone, because they are not intelligent or sympathetic. I tried doing a cash back transaction and it was declined and my money taken. When I asked for the corporate number, the girl gave me the wrong number

Go
Review №79

Home depot needs to better label their pro service counters. I wait for 15 minutes to be told to wait in another line. My company does a lot of business with you, and we WILL stop. To top it off the cashier has 0 empathy. I will update with her name. My recommendation is you can her, and find someone better suited for customer service.Her name is Nicole. Get rid of her, before she gets rid of more customers!

Ry
Review №80

Home depot has the material I need in stock most times, but its hard to find someone to assist you in the store. Most of the store employees are not eager to help you.

ch
Review №81

Home Depot has grown over the years. Its becoming a place with that dont hide from you if you have a question.

Mi
Review №82

Need more knowledgeable help. Stop playing adds in Spanish - Very irrirating!

Jo
Review №83

Its a smaller store but it checks out.

Br
Review №84

Extremely happy with the customer service giving by your employee Ricardo Sosa! He knew exactly where to find the mirror we were looking for, he spotted the box from far and got it down safely for us. Fast and knowledgeable extremely happy. He should be a manager ! Come here often and have dealt with many employees he was definitely a champ !

Je
Review №85

While they have everything any Home Depot does the customer service was poor. I understand safety but requirements should be the same for EVERYONE. My daughter, boyfriend and I tried to enter to get a few items and the employee near the door refused to let us in without masks. So we leave and purchase 3 at the nearest pharmacy for $30!!We return and while shopping we see at least 8 people freely shopping without masks. They were even up by the checkouts and no one said anything to them. Let’s treat all customers the same Home Depot.

Ji
Review №86

Ordered online, picked up at store. Everything was cute. I mean everything was already in a cart. She was cute! Showed the order number, my Id and off to my car.No wait...just a pleasant experience.See you again soon cutie...I mean cart!

mo
Review №87

Nice smooth check-out. Customer service was very professional. Associate Jahtory was awesome!

G
Review №88

Great customer service in helping select flooring, removing from shelves & transporting to my car. This is how cust service should be Pandemic or not. Everyone is blaming Pandemic on poor cust serv.. It should be the opposite, this is the time to shine for businesses that are still able to operate. Thank you Home depot & your staff

Ch
Review №89

This is the big home Depot

Ni
Review №90

Great staff

Pa
Review №91

Always the right stock on hand for my needs

Wi
Review №92

Good service, could use some more.welcoming interaction.

al
Review №93

WENDY AND THE GENTELMAN AT THE RENTAL SPOT WHERE AWESOME EXPLAINED EVERYTHING IN DETAIL

Ri
Review №94

You can fine anything at that store for your home

Or
Review №95

Clerk at self checkout could not remove security tag. I had to take out my Husky utility blade and cut the packaging of the Ryobi Moister Meter. I thought I needed that number on the corner. I sent my assistant back to rifle through the trash with cashier and find it. It worked out, we found it and then discovered I really didnt need it to register the meter and use the Ryobi app. All good but please train your employees properly.

Lo
Review №96

The employees are the real definitions of helpful and every section there is a helping hand

Ro
Review №97

Usually fast

Ca
Review №98

Bad visit no one knew where anything was had 2 walk the whole length of the building 2 times one employee told us he didnt know where anything was this was very true we couldnt get other things we needed because all directions. Were wrong

A
Review №99

Great customer service from Chris at van rental. Very detail oriented and professional guy.

Pa
Review №100

Though very busy it is convenient place, l recently received a card and happy to use at this location

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1151 NW, E Copans Rd, Pompano Beach, FL 33064, United States
  • Site:https://homedepot.com/l/Pompano-Beach/FL/Pompano-Beach/33064/208
  • Phone:+1 954-978-6100
Categories
  • Appliance store
  • Home improvement store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Hardware store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:7AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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