They were very helpful! I was in town for a shopping trip and got a screw in my tire. They got my tire fixed quickly so I wouldnt be without a car
While traveling through town from out of state we picked up a screw in our tire. We stayed overnight and stopped in here first thing in the morning for a patch. They got us in quick and didnt charge us. It helped make a poor start to our trip a little better. Thank you!
These guys were very accommodating when our truck overheated and we had to park it in their lot for the night. We had it towed and they checked out all of our tires on bother the tow trailer and our truck. Very nice and cool inside the building on such a hot day!
50 minutes after my pre-scheduled appointment and they still havent taken my vehicle back to work on it, this is totally unacceptable! I will give them ten minutes and I will be going somewhere else. Its worse than any doctors office Ive ever been to!
I brought in my 2004 toyota sienna for a normal wheel alignment. Well come to find out some left side bushing or something like that needed to be replaced. They even showed me the defective part so I agreed to have it replaced. Then awhile later they called me and said I needed shimes on the rear wheels for it to hold the alignment. Hence the reason I was wearing out my tires faster than normal. Well I was expecting to pay a pretty penny. They were very helpful and friendly.Thank you for helping me and not charging me a ton of money. It costed me way less than I expected They are all so very honest and upfront about everything. I highly recommend this company to anyone
We lost a tire on our RV.. and the manager was amazing at getting us in and back on the road on less than 30 minutes.
I thought I had found my tire store..wrong.. Why is the guy on the phone so short with me? I just wanted to give him my money in exchange for service..
Was in Pocatello back in September / early October and got an oil change / inspection / lube before hitting the road back toward the Midwest in my 95 Class B RV. Shane got me in the morning after I stopped by, and I was ready to hit the road shortly thereafter. Excellent customer service by Shane and his crew. Would recommend checking out Commercial Tire if youre in the area and need quality service quickly and at a reasonable price. Thanks, Shane! Mike (MN)
Hands-down the best customer service Ive ever gotten. Shane, the assistant manager, was incredible. He understood I was on a time crunch to get my tire replaced, had a great sense of humor, and made sure to check in on us even though they were back to back. Would absolutely recommend to anyone in need of tire repair.
Needed tires NOW! They had the ones I wanted in stock. Shawn was just a pleasure to work with. Said they would have it for me in 90 minutes and they did! They dont try to sell you stuff you dont need or want. Very happy!
These are some great people to work with, and the tires, service, and prices are excellent too! I go through a lot of tires in my work of transporting motor vehicles around the country, and I keep coming back here time and again. Steve and Rick in the shop will do you right, and Shane, Jason, and Natasha up front behind the counter are saints to work with too. Tell them Stan sent you. State law!
The staff here are amazing. Ive been going to this location for years now and will continue to keep going. Excellent service and care.
Fixed my brakes fast.
Had a not so good service in another Commercial Tire business and Pocatello corrected the error and got me on the road again safely. Appreciated the professionalism and prompt service, thank you.
Chipped and scratched my clear coated aluminum rims. Will never trust this place. Better service elsewhere.
Except for the fact no one was wearing a mask. Good service. I took mine off. If they don’t care about there customers I’ll buy somewhere else.
Employees are helpful, I would not go to any other tire shop.
Ripp off. Charged our company $250.00 just for the service call alone to come to the Pilot in McCammon last night. That is way excessive and we will not call these guys again. It took the service truck almost three hours to get here. thats ridiculously to long. jeri
Amazing service guys, they go above and beyond to get the job done and at a fair price! Have been going to them for over 30 years!
Great customer service!I live in Boise but I only use Pocatello Commercial Tire for all of my wheel/tire needs!Definitely recommended!
Competitive prices and very helpful staff. Very impressed by their professionalism and prices!
Its was ok!! Could be a little more patient with customers!! Even when it is crazy busy! But still an excellent place to get tires and tire repairs
Shane was so helpful to us when we came in due to a nail in our tire during a road trip. The whole team was very professional and friendly to us. Definitely would recommend their service!
When I walked in I had to wait for a little bit. Once I was helped the lady was very nice and professional. She took my info and explained that they would do the free initial inspection. After that they would contact me and explore a plan of action. I was even given a ride home.
Went in for a flat repair that went smooth no issues there I asked a question about tire pressure and I felt blew off they were too worried about buying merchandise from a lady in there. Once warranties up on tires I wont go back.
SLOWEST TIRE PLACE EVER SEEN.Prices are not bad,but that is the only good thing about it.Timely manner ? They never heard about it.Attention to details ? No such thing.Not good for people out of town with somewhat tight schedule.Unless you plan to drop your vehicle with them for the whole day at the very morning and pick it up shortly before they close would not recommend.
Shannon went above and beyond in telling fix not only one car, but also my wifes van.Thanks Commercial Tires!
Huge rave to Patrick! Had to call in the middle of the night to fix a flat and he was dispatched to us quickly. He was great and got right to work! Thank you so much
Friendly, fast, professional. Trust these guys over the quickie lubes. Youll be treated right.
I went in October to get my oil changed, and to have my brakes and alignment checked. We were assured twice during that visit that the oil change was done. However, when we drove off the lot, the oil light came on. We took it back and the lady said that happens sometimes after doing an oil change and then they reset the oil light. The oil light kept coming on and off and finally started flashing consistently one day. We took it back and there was NO oil in my van. They denied they did an oil change previously. They also broke the electronic side panel to my chair, which they fixed best as they could but a screw was still missing and it still wasnt as good as the condition I took it in. They used to be good, but after this experience and being patronized, I will not go back.
I can honestly say they treat me like family. Great quality service and the prices are more than reasonable. Their customer service is top notch too. Thanks commercial tire!
Great service
This is a great service shop. I really trust them with my vehicle and they are my first pick for an oil change if I have the time to wait (walk ins take quite a while to get to). look for local coupons before you go. I dont feel like they are pushy with service add ons. If you do have a wait, they have a comfortable and kid friendly waiting area with free popcorn as well as treats and quarter machine toys for purchase.
The staff is always friendly, and they provide great service. We take our vehicles there for oil changes, tires, and many other issues requiring mechanical expertise. They do it all, and for a better price than the large dealerships.
Ive been a customer several times and they have always done a superlative job. Professional, expeditious, and economical! Always a pleasure!
They made sure that they could do what was asked. Checking if it would be safefir the family.
Everybody is always so nice and helpful! Jason is great to work with! Always will do their best on price.
Knowledgable, friendly. Good service and timing. Very happy with my purchase
Great service. Very polite. Didnt treat me like I was stupid because Im a girl.
Nice people but if you wait for your tire service expect to wait for hours....
Bad Experience with Commercial Tire! Bought tires from the manager Jason there and the tires didnt last more than 15K miles. When we tried to exchange them on a warranty Jason refused. Made up a lie about bad alignment and would not exchange them. Brought them into Discount Tire. They said the alignment was perfect and gave us a great deal on new tires. Never go back to Commercial Tire again.
Excellent service. Needed 2 trailer tires on my semi and they got me done and down the road in less than an hour.
Commercial Tire consistently provides excellent and reliable service. We always appreciate the employees honesty. The best part is knowing that our vehicles provide us the safety we need after taking them to Commercial Tire.
Great Service! Jason and his team has got you covered! Definitely the place to go to in Pocatello!
Fantastic service! Patched my tire quickly and efficiently!
The only place I will go for tires. I even get my oil changed there. Its nice to walk in and Jason, Natasha and staff know who I am.
Always friendly customer service, they treat me like family. They do what it takes to make sure my car is running safe so I can be safe on the road. best tire shop in Pocatello.
I was on my way, to a different shop, to get a new tire. My tire was leaking a lot and I had to air it up every other day. I stopped by this place just to get an estimate. They offered to check my tire for a very reasonable price so I agreed. They were able to fix my tire and I saved about $100 dollars. Go here first if you have any tire problems. Thanks Commercial Tires.
I have always had a great experience with them. The staff is friendly and very helpful. They dont try to sell you services you dont need. I would recommend Commercial Tire to anyone that wants prompt friendly service a professional staff.
Excellent service, honest and fair diagnosis, pricing and work.
Excellent fast service.
Great tires.Friendly serviceVery wuick
Jason and his crew are top notch great friendly service and excellent prices.
You are awesome!! Thanks for checking my tires no matter how busy you are when I pull in. You are so appreciated.
Had a flat in my driveway. Super quick service. Friendly staff. Thank you
Driving to salt lake today and as I sit in the passenger seat of my car my husband and I notice a commercial tire truck in front of us swerving, keep in mind we are still in the 65mph zone of the interstate going through pocatello, we pass him and he is fumbling with his phone. I watched his eyes the entire time as we passed and he did not once look up. Due to his lack of defensive driving and overall safety awareness I HIGHLY suggest you make all of your drivers take a defensive driving course regardless of their position in the company.
I have never had a problem with Commercial Tire; in fact, they have been very accommodating and friendly in all aspects of my experience with them. Dont go anywhere else for your tire needs!
Scammers from hell. Im owner operator. My wife called in advance to have a price of 120.00 to have a spare installed here at the Pilot in McCammon. Almost two hours later the service truck showed up, almost two hours later he was done, (he sure took his time so he can charge extra so it would be all completed after hours) charged us twice the quoted price. The tire guy came up with a crazy story that he never heard about the 120.00 quote price and the minimum is 300.00. If I would have known that, I would have driven a few miles down the road to Chris at Jacks Tire and Oil and get it done for $60.00 bucks.I would not recommend these crooks to work on your rig, these guys are operating a predatory business and feed off the desperate truckers. Very sad..Antonio
I had to replace all 4 tires on my car. I price checked all over town. These guys had the best price by at least $50 every time.
Much more affordable than the dealership and didnt try to sell me several things my car didnt need that the dealership had tried to.
Good work but higher prices than other places. Get a quote nearby, theyll adjust price to match.
I go there for the customer service. Jason and Natasha are always great. I trust them.
Great service. Not to bad on price.
Fair prices but tend to be a bit slower than their competitors.
I have had several issues with this place and theyve made up for it which keeps me returning. Today they broke the last straw. They told my wife 1-1.5 hrs to change the oil, took them 4+ hrs then they returned the car with a dirty seat, black all over it. They said they will shampoo it but will require another half a day. After we get the seats taken care of were not coming back.I told my co-workers about this story, they were baffled. Then I told them about another experience with commercial that absolutely blew their mind. I think I need to share this story with you since my co-workers are blown away. I think it was last year, I brought my car into commercial because the four tires I bought from them wore completely out in fifteen thousand miles. They were rotated multiple times as advised and they were I believe 45000 mile tires, might have been more. Commercial says they have to check the alignment. They call me later that day saying they cant warranty it because the rear tires are of spec and thats why the tires wore fast. I looked at the invoice they gave me and they were in or really close to spec so they offered a small discount and I believe a discount off the alignment. I had them do the alignment, they called me saying the rear suspension was rusted and they couldnt align it and up forcing a bolt to wear it broke and they told me the whole arm needed replacing because of this bolt. After going back and forth that they broke it therefore should pay for it they settled with splitting the cost half way. My friends today were like WAIT, THEY BROKE IT AND THEY MADE YOU PAY FOR IT?. yup
Fast service, friendly staff, good prices.
Staff is great, service is excellent great prices, and they back up their work
Ask for Jason honest and friendly
Very polite here, and great service! Nice open, bright store, too
Great Service employees are courteous work is completed in a timely manner have to give it five stars. Thank you very much
I love going to the Pocatello location. Great customer service
Consistently good service from Jason and staff.
Dont waste your time elsewhere.
Making it personal in a commercial industry is what sets the 1591 Yellowstone store apart from the rest. They take the time to listen and then make time for results. I have had multiple rigs in for a variety of reasons and have always be more than satisfied.
Great service fair prices.
I called in advance to order 4 tires for my 2009 chevy cruze. The guy I spoke to on the phone (Friday) said hed put the order in and have them ready the following Tuesday. I drove 4hrs up to this location since the Utah locations are a joke and dont do anything...upon driving 4hrs to this crappy commercial tire I was told the order was never placed and my tires were not there, but they could order them and have them arrive on Friday. I decided to give them a second chance....BIG MISTAKE!I drove back up and after another dreaded 4hrs I found out they ordered my tires but did not put my name on them....someone else came in and bought them!!!!I will never recommend this location to anyone!
Great customer service, quality work. This is my new #1 tire & service store.
Great place for tires/auto work. I have almost always had to wait for extended periods of time at the front desk for an available employee.
Ive been lied to so many times when coming to this place!A tire of my car was over inflated causing it to look abnormal after driving on it.It took it here for a new tire and they said it was due to my alignment and that it would mess up all my tires if I didnt get that taken care of for $70+ dollars. Even if it was the alignment that caused it...one was supposed to be done for me for free when I first got the tires which was avoided because they said it wasnt needed. I asked for a tire rotation which was skipped because they said the alignment issue would only mess up the tires being rotated. Going somewhere else from now on! Ill probably check out Big O Tires if I ever need any assistance with tires.
Great service!
Quick reasonable repairs and quality goods .
Waiting from last 1 hour to get tires checked and still no update. Big O does that in 5 mins. Ill just take my business there.
Dont ask them to check your tires.
Good people work there
Needed my TPMS reset a couple months ago. Got it reset...left commercial tire with it still blinking when starting my car (was told to drive on it a bit). I drove back to Boise where I live and the light never went off. Checked the psi in my tires, all seemed fine. Went to my mechanic to have them look...said the TPMS was NEVER reset at all!!!My mechanic reset it for free to prove that was the case and because he felt bad the A-Holes at this place never did it and charge me a lot. After he reset it, I drove a couple of miles and BAM...my light went off.I will never trust this commercial tire with anything they say they do!
Great service, quick turnaround.
Always take care of you.
Friendly, professional and reasonably priced!
Got me in and out fast!
Best in town!
Always helpful and super friendly!!
Staff was very kind, job was done well. A very long wait though.
Good tires
Great customer service
Need a new tire.
Great customer service
Awesome service .
Friendly service.
Guys are always on it.
Good place