Maybe I am biased but…I work here going on almost a year now. We have limited staff due to the pandemic, but I feel like we have a really good team, getting through each day helping each other and others, even if it’s not the job title we have. Best job I’ve ever had and I adore my coworkers. When My family asked me to move back home I couldn’t bring myself to leave because of this job and who I work with and the people ive gotten to know through being a driver with NAPA

Great auto parts store very knowledgeable employees great variety of products at a decent price

Ordered parts online got there and they were all diffrent parts and they were used on top them not being the right parts. They didnt have anymore in stock had to get my money back and I got my parts a t OReilly auto parts in bkackfoot.

Use to always prefer Napa as my one place to trust buying parts for whatever my car needs, seems some parts were direct from the Manufacturer. not anymore! A year ago I bought the air filter for a car and it was in sale thinking I was getting a smashing deal, I bought it, opened it to find the cheap $10 one you can snag at Walmart. But seeing how I paid less than what Walmart sold it for, i’d let it slide.Well maybe that was a warning, and I chose to ignore it.I bought a battery on July 27th 2020 for a car, I bought it knowing it was more expensive than competitors in town, but I liked the warranty attached (24 months) Well 6 months later the battery is shot, and they want original sales receipt before they will warranty the battery. forget I can see the charge on my bank statement, Its the only thing I bought from Napa in the past year (or longer), and forget the manufacture date on the battery is from April of 2020, and forget the top of battery being marked when it was purchased. And to add insult to injury I cant even log into my online account to see if it shows on there. Done everything I can think of to reset the password but the account is now locked, the icing on the cake with that is I regularly get NAPA’s weekly ads but have yet to get the email to reset my password.When you consider that every one of NAPA’s competitors will record your info and if you have any issues in the warranty period you just need to show up with the battery and tell them your name.I have called customer service twice now and have not heard a single word back.So jumpstarting a car every day isnt my idea of fun, with that in mind, Today I made two pledges.1. I made a monetary pledge to another business for a car battery I need.2. I pledge to NEVER buy or recommend NAPA AUTO PARTS for auto needs especially anything with a warranty.All this just has a very negative tone so I suppose Ill add a positive to all of this:Im positive NAPA must be going out of business with how much of a pain it is to even get a response on my warranty issue.Even a response of “no” is better than not responding at all.And I have a working battery for my car finally.

Lots of parts. Terrible service. Plan on waiting.

Went to store to get an item by the foot was told they didnt have it, went out to car ordered it for curbside pick, they had it. Maybe some of the staff dont realize we can check the stock of items at each location and thats why I went to that store not the hardware store that was suggested. GGRRRR

I like NAPA parts and have good luck with them, but this store seems to be hard to deal with. Sometimes they cant seem to find parts in their computer that I can find on the Napa online site. One time I ordered parts online for pickup and no one was at the counter. Its hit or miss so be prepared to go elsewhere if you cant get service or they cant find your part.

My car now isnt consistently turning on warning lights now

Always helpful with knowledgeable people. My go-to for auto parts or help.

The store when it opened very productive very nice to go into and And get assistance with parts twice Ive been there lately theres a guy in there that doesnt seem to even want to sell you anything

Little slow service. When helped they took care of me quickly.

7 months ago I wrote a review on Napa. Since then I feel like they have stepped it up some and still lack in places. The store is always clean and organized. The people are friendly BUT there is a but, they never call me when my part is in! We have to call n ask. Dont tell me youre going to call me when its in if youre not going to. They almost always have my part or able to order it. So thank you for that! We love nonetheless!

Nice clean store, great service!

Very accommodating staff. Very low prices. Bought 10 quarts of full synthetic oil and two filters for under $45..

This particular napa, in my opinion was a joke. I got a job their and I didnt understand why they didnt have the front of the store stocked with the supplies they had a overflow of in the back room, I felt the employees were Very rude and Were not expected to go the extra mile like at other part stores. I feel this store had so much potential, just didnt have the boss, nor the crew to achieve that goal.

They sold me a burned up alternator!! Wasted 3 hours with 3 of my guys paid per hour on the side of the road. Ridiculous to have aburned up alternator on their shelf! New good alternator took 45 minutes. Ruined the day.

Mostly helpful. One lady that works here is nice and helpful but extremely SLOW! She wanted to help my husband find a certain part which is great, but what should have been an in and out type of trip took over an hour and a half!! The craziest part is that he was the ONLY customer the whole time!

Great guys. Bailed me out when I was broken down near closing. Manager offered to bring me part 50 miles away on his way home. Thanks guys. Good job.

Very friendly service!!

Very helpful employees. Very good prices. Ill be back when my car needs medical attention.

Helpful employees quality products !

Awesome great service and reliable....bought 2 batteries got a great deal on them. Thanks NAPA..

Great service ... When asked had the answer but didnt have enough product on sale items

Great helpful service, good prices...would be 5 stars if they had one of the parts I was looking for...

Nice and clean and had my 2003 S10 parts that nobody else had

Good parts and service. Sometimes they have some dang good sales

Friendly customer service and good prices on what I was looking for.

Always have what I need.

You know there good when they show you what kind of spray paint is better for shooting

Kinda pricey theres better deals around town

Awesome staff super super helpful.

Thee best auto parts store in SE Idaho and Ogden,Ut area and probably anywhere as Ive dealt with many.

Great customer service always have the part I need and the right part

Good service, friendly employees

It was ok they didnt have what I needed

Friendly service, with a know how power.

Had what I needed. Counter person was very helpful.

We love Napa

They were very helpful and polite!😀

Expensive and didnt have a clue what i was talking about.

Best parts store in town

Their parts delivery guy stopped to help me put my battery in who does that? Now thats some service

Helpful staff had what i needed

Rude and never have anthing I call for

Good parts

Ok

Knowledgeable staff, very helpful

NAPA know how!

Friendly and helpful

They got everything you need

Ok

Friendly staff.

Good

👍👍👍👍