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Metro by T-Mobile
47 N Main St, Pleasantville, NJ 08232, United States
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Metro by T-Mobile
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Br
Review №1

Very polite and helpful service. Took care of all my needs in a great time frame and Gabbi deserves a raise for her friendly and helpful service.

De
Review №2

I would never go there again I bought a phone yesterday at 47 N. Main St. Pleasantville, NJ. The lady I thought would transfer all my information well I didnt check the phone when I got home my important apps were not on the phone. The next morning around 8:30am I tried to use the phone it kept on saying call ended at least 5 times. I went back to the store at 9:30am because on the website it said open at 9:30 am. It did not open till 10:05. I told the same lady I want my money back because the phone doesnt work. She said I cant give you your money back. I said you didnt tell me all sales are final. She said why do you have such an attitude? So I am stuck with a 300 dollar that doesnt work. The best advertisement is word of mouth. If Metro by T-Mobile does not investigate this person and right my situation it would be ashame because she is representing Metro by T-Mobile

Pa
Review №3

Love the costumer service in this store, they are very nice 👍👌😀

La
Review №4

One of the employees changed my google account password without my consent. She said she knows how to transfer the phone numbers and pictures without me having to log in but did not know she changed the password until I received an email. Do not allow them to scam you !!!!

Ca
Review №5

I had the best experience here at Metro!! I went on a Sun to pay my bill, and decided to upgrade to a 5G cell also while I was here. The lady was so nice and helpful. She answered all my questions, and helped me pick out the best phone for me, once I explained how I use my phone. I even decided to get a case and gorilla glass to go with my phone! I WILL NOT go back to the EHT store anymore, the lady even went out of her way to help me set up my phone with all my apps and pics. She will be seeing me next month now! 😁

Me
Review №6

They were a big help they help us out a lot,i recommend that people should come her for help they are great people. Thanks Gaby.

St
Review №7

Great service from Jennifer and Gaby. 2 free phones . thanks

Ry
Review №8

Very professional and friendly. They do not charge extra money like the others store.Thanks so much for your help and your amazing promotions.

Ja
Review №9

I am writing to commend a sales associate named Jennifer she has always taken the time to show and answer my questions and also setting up my phone She is definitely an ASSET to your Metro just wanted you to know excellent customer service.

Ma
Review №10

Jennifer was really Good Helpful to me Very Kind. Jennifer is the Best Employee Thank You Very Much Pleasentville NJ 08232

La
Review №11

I recommend metro service to every one this store gives the best service and the ladies are really nice .

Lu
Review №12

Wonderful service, great help, good public relation .. excellent employee Gabii

EL
Review №13

Jennifer is literally the best hands down. She had my phone up and running before I could blink. Well spoken and fast ... Awesome service .

Ja
Review №14

The lady that helped us get our phone is amazing hands down! Thank you very much!

Da
Review №15

Great service from 2 very beautiful latina warrior women

Va
Review №16

Very rude and unprofessional. she said her name was Maria with thick and bad accent. Acted very rudely and cursed at me and then told me to get out. Was going to buy some iPhones but not here.

Eu
Review №17

The best customer service!Thanks

Ad
Review №18

Amazing promotions and an excellent customer service.

An
Review №19

Great service from Jennifer . She is professional all the time.

MP
Review №20

Really bad service, only one person working

GA
Review №21

Went to metro pcs in pleanstville and Jennifer help us out good and is a great person :)

Cl
Review №22

The service I received was outstanding the person was very patient with me and gave outstanding customers service thanks so much

Ya
Review №23

Horrible service

Mi
Review №24

Metro is the best i ever got phones throw the ladys that work there r allsome

Ad
Review №25

The staff in the store are very friendly and polite!!! The two girls in there today are amazing. The were also very helpful. They helped me fixed my phone.

Ch
Review №26

Love the customer service I get every time I come to this store ❤️❤️

Cl
Review №27

Love the customer service in this store they are very nice. I went Monday and the girl inside was very helpful.

An
Review №28

Sales was very helpful.. Thanks

to
Review №29

Very satisfied with the service I received today. They are very helpful and have a nice attitudes. I walked out with a phone.

Do
Review №30

Extremely satisfied with the lady Osiry. I came in today to switch over from boost mobile and she helped me a lot. She recommended me a phone and a plan, she also helped me to set up my email and transfer all of my stuffs to my new phone. I will definitely come to this store again.

Ma
Review №31

Extremely satisfied with this store and the girl name Osiry. She was very helpful and patient with me. I came in to upgrade my phone today and the phone she recommended me was is everything I wanted in a phone. Im so in love with my phone.

Na
Review №32

Luisa had a great attitude and greeted me as soon as I walked in the door. She helped me decide on the best phone to purchase and we got the process done fast and easy. I would greatly recommend everyone to go to the metro pcs on main street in pleasantville and talk to Luisa. She’s the best !!! 😁😁

af
Review №33

Very rude customer service.

Cl
Review №34

Love these girls they are always very helpful to me. I can always count on them to get my phone fixed. Always helping everyone

Ca
Review №35

Best customer service ever! Love the staff on this store. They are very friendly.

Ja
Review №36

The girls inside the store are very helpful and friendly i love coming to this store. They are always helping me and solving my cellphone problems

To
Review №37

I went in to the store to purchase another phone and the sales lady Luisa was very helpful. Will recommend them to my family and friends.

Ch
Review №38

Love the customer service I get when I come to this store. The girls are very kind and friendly.

Yo
Review №39

Very satisfied with the service of the girl name Osiry. She was very helpful and she helped me alot. She know what she is doing 😊😊

Wi
Review №40

Best customer service ever. The representatives are very nice and always helping everyone

Ed
Review №41

The sales rep was attentive and took the time to help with troubleshooting my phone.Helpful?

Th
Review №42

The ladies are every helpful and friendly. Best customer service

My
Review №43

The lady ( Luisa) in the store was very helpful.I was only browsing in the store and she was so informative i switched my services and brought 2 new phones.I definitely would recommend my friends come to that store.

Ma
Review №44

Very helpful staff the girls in here are very helpful. Every time I come to this store the girls help me a lot.

de
Review №45

Very happy with the service provided by the sales rep Luisa. She helped me get a phone that fit my needs

Os
Review №46

Very friendly staff. They took the time to help me pick up one of their phones and explain to me in details their monthly plans.

An
Review №47

Luisa was very helpful in more ways than one. Very friendly. I would recommend all of my friends and family to come to the metro pcs in Pleasantville.

Ro
Review №48

You have the best promotion! Thanks for your help Jennifer.

Pe
Review №49

Excellent and prepared team.Thank you for your attentions!!great...

ja
Review №50

Came here to reactivate my phone but the sales person (jenifer) told me that metro have promotions and i could get a phone that just came out and for just $3 more than reactivatung mine. She was very nice and attentive .

Ke
Review №51

I was at metro and the young lady name Luisa was very nice and kind gave good customer service

th
Review №52

Great service from Metro! Really fast. Thanks?

mi
Review №53

I love metro and this is one of the reasons why.always helpful here

Ti
Review №54

In love with the attention I received. Walked out with 2 phones. The girl name osiry helped me out alot.

Ja
Review №55

Very friendly staff. The girls are very helpful and kind.

Jo
Review №56

Very satisfied with the service. The girl name osiry helped me alot. She answered all my questios.

cr
Review №57

First of all they had the 4 free phones if u got the 4 lines for 100 and they never told us that they were going to gives us 4 free phones and they were trying to charges us 256 dollars for 2 Samsung j7 and we were still going to pay extra for the 2 other phones we had so what we did is that we went to the one in eggharbor and the guy was very nice and polite and he gaves us the 4 free phones and the 4 lines for 100 dollars for 160$ for us that was a good deal.so dont go to the one in Pleasantville they will try to rob u for your money I they should get new staff that know what they are doing not like those woman

St
Review №58

Good customer service and very helpful girls

As
Review №59

Thanks. Great service!

Mi
Review №60

I had problems receiving my text messages andwent to you atlantic city store where I wasny helped and was told to google. So I came to this metro store cause I remembered luisa had helped me once before so I came back and she fixed the problem she was great!!

Ma
Review №61

Friendly staff, they are very helpful and have patience

Ab
Review №62

Very very poor customer service,deceptive staff and price gouging!!! STAY FAR AWAY FROM THIS STORE!!!!

El
Review №63

Had the worst experience here trying to pay my parents bill they made me go to my car three times in the heat first time I went they going to tell me I have to wait 1 hour to pay my bill . Didn’t put a sign at the door that the system was updating and when I asked why they didn’t put a sign up they said that they don’t do that and I left and came back again trying to pay the bill and I had to walk to the store they told me I couldn’t use my husband card . So I had to walk all they way to my car and they both lady’s gave me attitude and told me customer isn’t right . I have never been treated like that and told that the customer isn’t right here and they didn’t even want to help .

Ca
Review №64

Great customer service!Thanks

Ju
Review №65

Very kind and knowledgeable girls.

Ma
Review №66

All the ladies in here are very helpful

Pa
Review №67

If your intention is to see a representative (LUISA) sitting on her ass with her feet up while chatting (personal phone call) on her cellular phone (earplugs) while trying to resolve your cellular phone issues, then, thats the place for you to go. Lets not forgot the remark of: Lets see if Fatima (the other representative) can do miracles with your phone. Minutes later, she left the store to according with her, to purchase water. Poor customers services.

ky
Review №68

I walked in and a young lady was spitting seeds into her hand as she spoke to me with a mouth full of seeds. And did not wash her hands after

Am
Review №69

Jasmine is very disrespectful and not helpful at all I pray metro at this location gets better customer care cause shes going to run all the customers away !

Al
Review №70

Great customer service

Ma
Review №71

Great customer service

Ju
Review №72

Love the customer service

Ne
Review №73

These girls up in there think people are stupid trying to beat people that go in there and pocket the money if the owner didnt catch on to the scam they got going on I feel sorry for the owner...the girls are disrespectful and NOT HELPFUL ONE BIT PEOPLE STAY AWAY FROM THAT STORE!!!

go
Review №74

Fire the staff and get professional workers please.

Os
Review №75

Very disrespectful staff, feel sorry for the owner.

An
Review №76

Thanks for your help!

or
Review №77

I love coming to this store every time I come, they treat me with kindness and respect and I am very satisfied with the service that the girls here give me. I recommend this store very well customer service

Ca
Review №78

My wife and I were in this store and the ladies are very nice. They treat clients very well. I recommend them.

Ro
Review №79

Very good service very polite. Everything very clean and organized

An
Review №80

Very good service very attentive and friendly thanks for everything Jennifer and Gabii 😂👍👍

Iv
Review №81

The service has improved a lot!Very good customer service.

Er
Review №82

I want to express that Jennifer is very professional in what she does, she is very patient and kind! I recommend it 100 percent. Excellent customer service!

Jo
Review №83

Excellent, very nice girls.

Fe
Review №84

Thank you very much for the kindness girls. They are doing a good job, I came out very satisfied!

Ne
Review №85

I was several weeks ago in this store and it pains the poor service given by these girls, the girl called osiry not even respected that I was pregnant offended and mistreated me and also did not give me the service. And not only I have complaints about her, I have friends who think the same. They should change personnel.

lu
Review №86

Best Metro Gabi Store

Or
Review №87

The subway store in plesantiville something Good has when I go off is when it is not Managers she does not help anyone when it comes to turn off there is never service the good thing is a girl who gets there Jennifer helps her there always a port rirequeňa she tbien mut Good and I Im Hondureňa

An
Review №88

Very good customer service and very friendly girls. They helped me a lot with my cell phone and answered all my questions

Ma
Review №89

Very good customer service, the girls here are very friendly and help you in everything.

Ju
Review №90

Customer service is an indispensable factor for a business! Thank you Jennifer for your patience, your kindness and understanding, excellent offers. I went to buy a phone and I took 2! Thank you

Ro
Review №91

Thank you very much for the kindness and the speed, a lot of efficiency! Thank you

Pa
Review №92

EXCELLENT CUSTOMER SERVICE. THANK YOU VERY MUCH GIRLS.

Yr
Review №93

I loved the service! It was fast and efficient, young Jennifer is very helpful. I left delighted. Thank you.

Ma
Review №94

Very good customer service

Ma
Review №95

Very satisfied with the treatment and service I received. Very kind lady who attended me. I bought 2 cell phones and to this day there is no complaint. I was delighted with my cell phone. And all thanks to Miss Osiry who attended me perfectly.

Yo
Review №96

I have been visiting metro pcs for years, and they had never given me the service that young Jennifer gave me, for me one of the best! Thank you very much, I recommend them, she is very kind and helpful. I give 100%

An
Review №97

Very kind the ladies of this store

So
Review №98

Really good team! Thank you for your cooperation.

no
Review №99

Very satisfied with the attention and kindness I received in the store. The girls helped me with everything and answered all my questions.

Ro
Review №100

Thanks Jennifer! Very friendly, personable and patient.

Information
10 Photos
100 Comments
4.4 Rating
  • Address:47 N Main St, Pleasantville, NJ 08232, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 609-241-6841
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:9:30AM–8PM
  • Tuesday:9:30AM–8PM
  • Wednesday:10:30AM–6PM
  • Thursday:11AM–5PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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