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T-Mobile
25 Crescent Dr Ste E, Pleasant Hill, CA 94523, United States
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T-Mobile
Comments
Ca
Review №1

I worked with leslie, excellent service. My go to tmobile from now on!

Fr
Review №2

Adam is very helpful and friendly. He has excellent customer service skills. He is patient. He is respectful. Being a manager myself he is the type of person I would want on my team

Ca
Review №3

Angela was a HUGE help and VERY patient!! 😁

jo
Review №4

I visited the store today because I had problems with my new sim card and they give me so many options to fix my problem, Great costumer service(Joey Sthepan),definitely I would be back to the same store.

Br
Review №5

Helpful, paid a bill n got a app put on phone, no problems.

Do
Review №6

The lady was helpful

Sh
Review №7

The staff here are savvy, welcoming, and helpful. Best vibe for a mobile store, besides Apple Stores… much better than other mobile phone shops.

Je
Review №8

Always helpful seems to go the extra mile. Thank you for that service.

Ba
Review №9

Sonia was great!! She helped me right away and fixed my phone. Yahoo!!

Sa
Review №10

Very friendly, helpful, fast, efficient service. The staff goes the extra mike to ensure customer satisfaction. T-Mobile service is a great value, and includes international text and data in many places. Very happy with the service.

Di
Review №11

Very helpful staff. We had spoke to Kimi and she was so enthusiastic and professional in her work. Highly recommend this store FTP everyone. Keep the good work.

Sa
Review №12

Gonzalo was amazing. Super helpful, quick, and efficient. He effortlessly assisted me with something that I thought was going to be a headache. Thank you! 10/10

Mi
Review №13

Love these guys so helpful

Ma
Review №14

The employee Gonzalo was great and very knowledgeable and fixed my problem. Im very happy with the results.

Ma
Review №15

Always have a good experience with T.MOBIL and the team. That why I been so long with the company

em
Review №16

Carlos, store manager, is an attentive helpful good guy. Excellent customer service.

an
Review №17

We got the help we need. Kimi was so helpful. Thank you very much.

Ma
Review №18

Terrific customer service each time Ive been in the crescent drive, pleasant hill store.

Be
Review №19

Very very slow service. Waiting here for over 30 minutes. They are very courteous and fast to check people in..however most of what it seems people do here is wait.

Jo
Review №20

Kim was great, protected my phone with case and screen and answered my questions about samsung and Google features

Ka
Review №21

I was in a panic my Samsung Note 5 is only working with the stylus that lives inside the phone. I had just lost the one I had jerry-rigged to be functional with cello tape and tin foil. Verizon and Staples couldnt help. The guys in this store were awesome, even though they didnt officially sell these kinds of stylus, a couple of them remembered seeing ONE in the back store room. What life savers, my only computer and way to send work emails is this damn phone!! Who knows how much business I would have lost if I had to wait for Amazon to send me a replacement, especially now since I just had to give up my Prime membership!!

kr
Review №22

Not too crowded on a Monday morning. Service was fast and helpful. Preordered iPhone was a breeze.

JK
Review №23

T-Mobile is awesome and so is this store but compared to competing carrier stores they have a pretty small selection of phones and phones on display.

D
Review №24

Great customer service!

Ja
Review №25

Picked up T-Mobile swag and employees were all wearing masks.

Gr
Review №26

About as good as you can expect, kinda missing some phones, but excellent and diligent staff.

Er
Review №27

Slow service. Reps that have a hard time explaining the plans and offers. Really crowded at times.

Ga
Review №28

Great Service and they answered all my questions.

No
Review №29

Great customer service

La
Review №30

Had a good experience and Teddy went above and beyond!

De
Review №31

Friendly and helpful staff here. Sometimes there may be a long wait, so dont expect a quick trip.

Ti
Review №32

Useless. The store cant seem to do anything. They have to call headquarters to get things done. Might as well just call yourself and save some time by not waiting in the store.

Da
Review №33

I find this T-Mobile store to be the most knowledgeable Ive been to, with the shortest waits, and the most helpful staff.--Daniel

Gr
Review №34

Good service, short wait for customer care

RG
Review №35

Excellent service highly recommended

Na
Review №36

Depends on who is working, but generally great

Ed
Review №37

Nina was very helpful

fa
Review №38

Bad service by Stephanie the manager wasted my 1 hour and I am t- mobile customer since 2004

Dm
Review №39

Thanks guys for your help

Br
Review №40

Illegally charged me SALES tax on a restocking fee.

Go
Review №41

Representatives are really good

Er
Review №42

Great Customer Service

Ma
Review №43

Real nice people

Ja
Review №44

Good people

Mu
Review №45

Great service

Is
Review №46

Friendly staff

Ba
Review №47

Good

ma
Review №48

Bring a SIM fleece smartphone to your business trip and sell Travelers SIM. You can also choose GB capacity. There are two or three clerks, so if you are busy, you will have to wait in the store. Cash and credit cards accepted.Does it support e-sim?

Information
10 Photos
48 Comments
4.2 Rating
  • Address:25 Crescent Dr Ste E, Pleasant Hill, CA 94523, United States
  • Site:https://t-mobile.com/store-locator/ca/pleasant-hill/contra-costa-blvd-monument?y_source=1_MjA3MTc3OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 925-681-2458
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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