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Total Wine & More
Marketplace, 3250 Buskirk Ave, Pleasant Hill, CA 94523, United States
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Total Wine & More
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Sa
Review №1

I like to give credit when credit is due. Have to recognize Matt Lopez for taking the time to help me find my bottle of Suerte Tequila. Took the time to look in the shelves and since we couldnt find it, when the system said there was a whole case, he put in an order for merchandise to find it and restock it. Thank you very much for your time and effort.

Tr
Review №2

By far the best selection of alcohol out there. But the best part about this location is one of their employees, he will not rest until hes picked out some delicious drinks for you. Last time I was there he turned me onto a brand of Bourbon thats simply incredible. Today I didnt want to take up too much of their time because they looked a bit short staffed, but he insisted so now I have another go-to bottle. Whatever they pay him, it isnt enough!

Ch
Review №3

Great finds. Had a great cashier this evening. Found some great spirits

Wi
Review №4

I dont think there is a better liquor store. Total wine is a much much better bevmo. Like its cheaper and it actually has what you are looking for.

Da
Review №5

I come here a little too often. The store has just about everything anyone could want for alcohol and the staff is friendly and helpful. What’s even more convenient is if you don’t find what you’re looking for and the store is completely out of what you want, BevMo is on the other side of 680, just a quick 5 minute drive.

he
Review №6

Love this place when I need to pick up some wines or beers for my family and friends. As someone who doesnt drink at all, I have absolutely zero ideas of what Im looking at/for. People there are super helpful and helped me several times when Im looking for something. The aisles are far from each other which is big plus for me, since I always have anxiety of knocking bottles over. Not only wines and beers, they have good selections of gift wraps and cards, and some snacks to go with the drinks too. In 2020, they are doing a great job of keeping the store clean and they even provide face masks if you do not have one. Outstanding!

Jo
Review №7

Great selection but customer service needs to be seriously revised. Had a defective card reader, tried 3 cards multiple times and the cashier told the manager I claimed it wasnt a problem with the cards. I asked for a different register, manager kept trying the same one. Eventually one of the cards worked on the 3rd try. No apology when I was proven right. He just said Well... and walked away. I will stop shopping there though I like the selection, I will not be subjected to customer service stupidity

Ai
Review №8

Got kicked out by the manager after trying to buy my dad a gift card for being under 21. Doesn’t make sense wasn’t even buying any alcohol. Dad comes here all the time thought it would be a cool gift, guess I was wrong.

Br
Review №9

I’m not a fan of big retail liquor stores but they have a few things I would have to order otherwise. Their prices on some items are a lot cheaper and overall less expensive than alternative big retail beverage stores.

Da
Review №10

Excellent selection of every beverage you could imagine

Ca
Review №11

I love the personalized attention I get each time I go there. I go when I want something very unique, very special. Total Wine & More always has it.

Tr
Review №12

If you cant find what you are looking for here I dont know where you will find it. The selection is far better than other establishments. The customer service is exceptional.

Mi
Review №13

Very friendly and helpful staff, always offering their assistance and free tastings =)

dv
Review №14

🔰 Definitely the place to go for your spirit needs and wants!🔰 Has a wide selection of alcoholic beverages. Their wine selection is like half of the entire store.🔰Wide selection of craft beer and love their special and seasonal beer release.🔰Service wise, not the friendliest store. It might be for the reason that they wanna stay 6 feet away from other people.

Fr
Review №15

Every time I walk into this store I know I will have a great experience. Consistently the place is clean and abundantly well-stocked. The employees are all very friendly, and willing to provide input on any product. On top of all that the prices are very reasonable. Total Wine is store that will receive my business for as long as I remain in this area. I recommend this store most highly.

To
Review №16

This is my go-to liquor store! They have wine tasting almost all the time. And they have beer tasting frequently. Prices are great and selection is huge!

Ti
Review №17

This place is always amazing. The staff is so knowledgeable and friendly, the store is always clean, and if they dont have what I need, they order it for me! There is something there for all price points.

Da
Review №18

Seriously the worlds best non-alcoholic beer selection!

Be
Review №19

Theyre so helpful. Love this place

Te
Review №20

They always have what I want, and staff are so knowledgeable!!

Ji
Review №21

Great spot. Very fancy inside. Well organized with an excellent selection. Very good prices. Staff is friendly and helpful.

Li
Review №22

Amazing selection of every beer, wine or spirits I have ever seen. If you cant find what you are looking for it probably isnt available. Look for Patty. Amazing knowledge and fun!

Ma
Review №23

The person that helped me find what I was looking for was very knowledgeable.

Da
Review №24

Great staff large selection of everything!

Le
Review №25

Wonderful experience! Employees (esp. Katy) were upbeat and product selection was incredible!

Da
Review №26

Im here for three beer, prices and selection are the best

Jo
Review №27

They have a great selection of all your favorite adult beverages

Te
Review №28

Best place to stock up on wine and liquor. Great prices!

ja
Review №29

This location is laid out a bit differently from others. Its a minor organizational gripe, but chardonnays and cabs should not be adjacent, and the pinots are a whole other story. Despite this, the customer service experience is way above average for any liquor retailer. I would also add that they have 5 vertical layers of unsorted overstock that is begging for me to rectify it...and yet nearly every panel of wine has at least 1 empty shelf. Recommending this location to others.

Ch
Review №30

Purely from a whiskey perspective, it’s really hit or miss. I also don’t need staff telling me about some sourced juice that isn’t any good. They definitely get told to shill for brands that frankly are pretty poor. Otherwise you can sometimes find hitters for MSRP that are 3-4x on the secondary.

De
Review №31

Maybe restrooms need more care or even upgrade, or at least paper towels at the sink and working soap dispenser. The store sells like some fancy $$$$ liquors, must be having some good looking restrooms imho.

Re
Review №32

Great location with a wide variety. You always greeted and if you have your usual, then you can go about your shopping efficiently. If you are looking for a gift or your next favorite, there are tons of knowledgeable and friendly staff to help you.

Ma
Review №33

Good prices, good wines, good pick up service.

Fa
Review №34

Love love love this place...only recently started trying wines etc..had done some research on sweet red blends but was at a loss when I came to the store..I asked a lady for help with a list of like 7 different wines and mead and she took me thru and picked everyone out and answered every question I had about them..great experience..highly recommend

Br
Review №35

Place is amazing and has so much to choose from it can be a little intimidating but in a good way.

Al
Review №36

These people are great! They help to narrow down selections while also being conscious of budget. Very happy with their service.

Da
Review №37

Good prices, great selection.

Ch
Review №38

Helpful staff & plenty of great selections

Ul
Review №39

Only place I could findCali squeeze will be back

N
Review №40

The price and selection here is amazing! There are so many options to pick from and the staff are super helpful. Whenever Ive asked for recommendations Ive always picked up something amazing. They may not have as many super rare options but will all the rest, I dont complain. I always look forward to a Total Wine trip.

Bo
Review №41

A nice man helped me find two products that I was looking for. Thank You!

Li
Review №42

Love total wine & more

La
Review №43

Much better than BevMo. This place makes BevMo look like a small convenience store with bad customer service.

We
Review №44

Always a good selection of wines, usually at a fair price point relative to other wine stores. I definitely prefer the well priced wine to the buy one get one for almost nothing pricing scheme.

Te
Review №45

Great selection of spirit and wine

Ti
Review №46

Super friendly and knowledgeable staff. I really do love shopping at any Total Wine location.

Av
Review №47

I came in with my 14 year old brother to get some wine for my fathers 55th birthday. After walking around and finding the wine we wanted, we got to the register, and they said that you had to be 21 to even enter the store, and because my brother was with me, I couldnt purchase anything for 24 hours. I am furious. They said it was marked on the door, but there were so many signs on the door, I wasnt going to stop and read every sign. Its absurd. I will never be going here again. The employee and manager were so rude about it too. I am not ok with that.

Wi
Review №48

Great selection of wine, beer and spirits. Knowledgeable and friendly staff really helped find a product that met my taste and budget.

Th
Review №49

Great selection and everyone was so helpful and friendly!

Bo
Review №50

Great selection and helpful staff.

Vi
Review №51

I have visited this place about five times so far, they have everything I can think of when it relates to wine and spirits. they dont carry crackers cheeses or candies like other similar stores do, and I like that, service is good

O
Review №52

INCREDIBLE selection. Great layout. Massive variety. Great choices on high end liquor.

Mi
Review №53

Great selection and personal service. I love this place for wine and spirits.

Je
Review №54

The selection simply cannot be beat. I used to shop at bevmo, but no more. Prices here are better, the staff is super knowledgeable and totally engaged with reviewing the products. Great scotch selection!

Pr
Review №55

Very Nice Selection, Out The Way But Worth ItIf U Buy In Bulk

Ke
Review №56

Omg I love this place every single person I ask for help is so nice polite courtesy i mean the customer services is great..

Jo
Review №57

They totally did have wine. & More.3 stars for store naming accuracy. Staff were kinda just not that helpful unless you were an old white dude... but since we can read...we totally just navigated our own way.

We
Review №58

Very nice, so much to chose from. Nice people working there. Thank you!

am
Review №59

Went there this evening for some peach vodka. To the purist, I do love the plain vodka, but needed this for some cocktails! I am always surprised by what they can fit in this store! Ended up buying single malts scotch, frangelico, countrau, baileys, and a bottle of Sancere..its named total wine, so gotta get some wine. And a 12 pack of beer.Good service, were asked twice if we needed help finding something. Considering what we ended up getting, Id hate to see what our basket would looked like if we said yes, help me find something to drink.

Su
Review №60

My first visit and I received excellent guidance and good advice.

Da
Review №61

I highly recommend asking an employee for help on the wine or liquor youre looking for. They are incredibly knowledgeable and more than 90% of the time their recommendations are great.

Ba
Review №62

Love this store! . The employees are very helpful with their favorites!

Ti
Review №63

Big selection to choose and most of what I went for was in stock. One item I was looking for was not where the app said it would be and I couldnt find any staff willing to help. Was either ignored or dismissed. Dont know if it was just a bad day for them because usually the staff is very friendly and more than willing to help out. But 9/10 last times visiting everything was great.

Mo
Review №64

Great selection and pricing! Knowledgeable staff for recommendations.

Mi
Review №65

Great selection of wines, spirits, and cigars? Whats not to like!

Ch
Review №66

Great place for tequila

Tw
Review №67

Great stock, low prices, and always friendly staff.

Ka
Review №68

Fun place to go. I love that they have so many choices in small bottles. I can try things I wouldnt normally buy.

Li
Review №69

I ordered online NEVER have ordered alcohol online and had it delivered. What awesome service someone should have been doing this 20 years ago.LOL. I had to call Total Wine & More, very nice customer service and I was on the phone for a total of 4 mins tops. Great service and my order arrived on time. The delivery person was very helpful. I definitely will be doing alot of my ordering thru Total Wine & More in Pleasant Hill.

Ge
Review №70

Great place to get your booze on! Staff is extremely friendly and are definitely down to talk liquor with you if you so choose. The curbside pickup is definitely helpful.

Ja
Review №71

The best place with the broadest selection of alcohols anywhere in the U.S., with the exception of State-run liquor sales (e.g., Virginia). Its a shame really, because a full-up Total Wine (e.g., Arizona or California) makes a Virginia ABC State-run store look like a Third-World ghetto selection of common alcohol selections. Total Wine makes a trip across the Border (away from Virginia) Totally worthwhile!

Ju
Review №72

I could spend hours wondering the aisles but it is holiday season so a quick up and down the aisles of spirits, wine and beer completed my holiday shopping and table. Great place for last minute ideas for that hard to shop for person!

Ra
Review №73

Today was the first time I have ever visited a Total Wine & More and I am very happy that I made the time! The location I shopped at is very neat and organized, I did not need to ask for help finding what I was looking for, and saw a few very hard to find small batch bourbons among their wide selection of spirits. The only staff member I spoke to was the cashier, but she was very pleasant so high marks for customer service as well. I will definitely be shopping there again and recommend this location.

Ke
Review №74

Extremely large selection, friendly and knowledgeable staff, great prices.

KN
Review №75

Best place ever.

Ni
Review №76

Absolutely love this place they have the best selection on beer Wine and Liquor. They have kegs everything you could possibly want plus more! Leaving offer classes and free sampling of wine beer liquor. You will not be disappointed going here they have great prices good service! I highly recommend this place!

Ca
Review №77

The place to visit for your beverage needs! So many wine and beer choices. Was instructed the wine is place alphabetically per each type. Example should you want a Merlot they will be placed from left to right Alphabetically in that section. Easy to find what you like. Plus they provide picks as recommendations from staff. All staff are very knowledgeable and wealth of information. Don’t be shy to ask about flavors. If you purchase several wines, boxes are provided free of charge for transporting.

Jo
Review №78

Ordering wine online for pickup at the store was easy, and when they couldnt find a particular bottle, a phone call and the staff found a replacement. Be patient, though. Ordered online the evening before, and it took until the next afternoon before the order was filled. Good value, good service, overall, highly recommended.

He
Review №79

Employees are pretty helpful when you want recommendations. Prices are best around.

Pa
Review №80

Amazing place! Very classy!. They have wine tasting for 1 penny! They also have a very classy store, very clean and organized. They best part is that they have a much larger selection that their competitor (Bev-Mo) and they are CHEAPER! Ill be back many times. A real find!

Be
Review №81

3 different people helped me find what I was looking for.

Su
Review №82

Great collection, best price. Curb side pickup during pandemic.

Lu
Review №83

Customer Service beyond expectation!Love the variety and experience.Definitely a recommended spot!

Ro
Review №84

Total wine has a great selection and prices that meet or beat Costcos. The store has visible signage and helpful staff!

Kr
Review №85

This place is amazing. Excellent Service and a suburb selection.

Br
Review №86

Great prices, everything you need to stack your bar!

Er
Review №87

Decent selection

Mi
Review №88

A very good selection of beer & other beverages. The people are friendly and very helpful.

I
Review №89

Enjoyed an amazing sangria cider in Truckee last month and found out it was in stock so we picked up a few packs...

Sc
Review №90

No Prob!!! You guys keep up with the lightning fast doordash pickups & Ill sing your praises to anyone thatll listen! 🤘😷🤘 The pickup counter needs a tip jar 😉

St
Review №91

Dog friendly, great selection of everything!!

Jo
Review №92

Greatest selection of wine and spirits

So
Review №93

Absolutely organized, excellent customer service, cheaper than BevMo and you find everything you need even foreign brands.

El
Review №94

Great selection of beer, sake and seltzers, and also one of the only places we have found that carry drinkworks pods.

Mi
Review №95

Great selection the customer services outstanding people are always in a good mood and and never had any problem getting anything I wanted a good price

Ch
Review №96

My favorite spot for an adult field trip !!

Er
Review №97

Unbelievable selections of every type of beverages and the staff is so helpful, friendly from the front of the store to the back. Great customer service. Thanks

St
Review №98

Enjoy the selection, and theyve been good during the pandemic. One home delivery had an error and a simple phone call sorted it out. Incorrect item delivered next day. Checkers are well protected by clear plastic.

Br
Review №99

Great place. First time. Estate reserve Patron & Macanudo Cafe at one place. Im in

St
Review №100

They have a specialty import beer that I loved when I was out of the country. No one else locally carries it based upon my hunting.I called them up and confirmed their stock, and bought out online with an in store pickup.A few hours later, I got to the store and they had my new favorite beer set aside for me.Great service, both on phone and in person, an ACCURATE stock check, and good prices.I even used a coupon I found online for $10 off orders over $50.Couldnt be happier! Good people!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:Marketplace, 3250 Buskirk Ave, Pleasant Hill, CA 94523, United States
  • Site:https://totalwine.com/store-info/california-pleasant-hill/1118?cid=referral:website_link::MomentFeed:1118_pleasant_hill_homepage_redirect:
  • Phone:+1 925-588-0215
Categories
  • Beer store
  • Liquor store
  • Cigar shop
  • Delivery service
  • Gift shop
  • Wine store
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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