I can walk around this place for hours looking at all the really neat stuff. I always leave with something extra. I needed a new scale and bought a few other things like bathroom mats and some deodorant. At check out I asked for a spare coupon and the cashier had one. You know the 20% off that always comes in the mail. Oh they also have the refills for the soda stream machines. Ill be back to see more fun gadgets
Maile was super helpful at checkout. She helped us look up a coupon to be applied to our purchase, saving us some money. She engaged and made contract with my daughter who is in a wheelchair. We mentioned that she is having a hard time finding a job, and she encouraged her to apply with Bed Bath and Beyond and discussed various accommodations the store makes to include people with disabilities. We really appreciate the extra attention she gave us.
My husband waited in line to pay while 2 cashiers were chit chatting until I came to ask him why he didnt approach them. He thought it was one cashier and one customer together. 👎
Bed Bath & Beyond in Pleasant Hill should be called BB & Beyond Amazing Customer Service! Debra and Adam provided such a great customer service experience!!!! They answered all my questions and were very efficient! Added bonus was the store was very clean and organized.
I went in today looking for a deep tissue massager, they did not have any on the shelves when I looked. The employee who was helping me I believe her name was Shelley went above and “beyond” to do her job. She went to the back and found one for me, the employees are nothing but sweet and polite when I go in. While I was waiting there was a older woman who was being very rude to the workers, I had to say something myself because no one deserves to be spoken down to like that. Thank you Shelley and the employees of this store!
They have one of the most comfortable air mattresses with my son enjoy self-inflating brookstone.
Item I ordered for pickup was ready when I arrived. Very good customer service.
Staff is helpful and awesome!Great experience here!
Do you need anything for your household bed Bath and beyond is your best stop for shopping I wouldn’t recommend any other store for shopping household items than bed Bath and beyond
Have not been here for years. Amazing in-store only deals. Do not forget your coupons.
The two clerks that helped us worked above and beyond delivering great service.
Store has an odd layout, made it a bit harder to find things than I would have liked.
I bought blackout curtains today. Best selection over all the other stores in the area. Sad to see BBB closing. Awesome staff. Very patient and kind to all.
Quiet. Quick and easy. In and out shopping. Helpful friendly workers.
I always find what I’m looking for, and then some...😅I went in for an electric can opener which turned out to be a fantastic can opener! Just what my ailing hands needed. I walked out of there 106$ later! 😆Great household items.
A lot of times the store is out of stock and shelves are empty.
I needed a bathroom scale.Two other stores that I just knew would have one didnt.Whats to say.
Great place to shop. So many choices.
Nice store, well-stocked, good prices and they take old coupons. Only negative is not enough checkout clerks.
Got a nice ugg blanket here
Big store.. great selection and I got some really good clearance deals
Worst costumer service experience from your employee jake. Was so rude and didnt care to find me the price on an item.
I go to bed bath beyond for cushions and other shopping. Everytime its a different Experince sometines too good to too bad. This time waa good I found what I need and cashier she did help me to put my order in to my car. Over all good store to shop bath stuff and kitchen Appliances .Around others shops nice location.Parking Easy to find. Carts Available.
Really not happy when I got home to find the iron I had purchased was the wrong brand. When I took it back to swap it out they were pretty unhelpful. The inside of the store looks like they are closing, the lack of product on the shelves is sad.
I bought the Hot tools blowout styling brush on 11/20/2020. I picked It up from the store because it said that it was ready for pick up. I had to wait 15 minutes because they couldn’t find my order, they were very disorganized. When I got home I opened up the box and the brush was already used. The bag had a hole and the brush had blonde hair on it... this made me very upset. I will never shop here again. So if you shop here, open up the product because they might give you a returned product.
They had what I needed at a good price.
Fast,free or cheaply delivered.
Helpful staff. An employee who was helping someone called over another employee to help me and on the way to what I was looking for, another employee gave directions to a second location where my item was located and offered to go to get one in back if there werentin either spot.
Generally a great selection of products. During COVID there is noticeably less merchandise and what was there seemed a little picked over but we were able to find a good quality knife set at a decent price. Plus they frequently send out coupons which helps, especially with the more expensive items.
I enjoy the variety of selections and decorations
The variety of trash cans was almost nonexistent. They only had simple human brand and for the average person, $250 is a lot of money just for a trash can. There was also a really long line with only 2 cashiers (one being the customer service clerk as well as cashier).
This store just feels and looks really run down. Its almost impossible to find prices, items are not always where theyre supposed to be and more than once, Ive bought something only to get home and realize that its an incomplete set. Very irritating, the employees are mostly nice but the store itself just feels weird.
I love the shopping here
Staff is so super awesome, it’s what really makes the visit 5 star. Pre-civic, they were super helpful in person. Post-vivid, they’re still extremely helpful by answering questions, asking if there are questions and doing curbside delivery. As for Michaels, it’s our one stop shop for all things crafts...they have everything!
Grrrrrrrr. Wanted some good pillows and the best ones were sold out
Poorly stocked store. Many items are out of stock and /or prices are incorrectly labeled.
The.... slowest.... checkout.....you.....have......ever....seen.Every single time. It was irritating, then comical, and now its just mysterious.My wife and I battle over whose turn it is to go to this store. Even with one item, its a fifteen minutes ordeal to pay. So unbelievably slow. I cant imagine how they make any money if they cant check people out fast enough to process more than a few customers per hour.Bed bath and beyond will succumb to Amazon soon....
You should know that the prices are on the low side combined with most needs for the kitchen, bedroom, and bathroom provide a rewarding shopping experience.The BB&B club means 20% off everything you buy and quickly adds up on your multiple shopping trips. This also earns you $5 or $10 coupon which arrives by snail mail and can be combined with your 20% discoint previously mentioned.Try it-you will love shopping there.
Found just what I needed and more!
Not much in store I guess everyone is on Amazon
Employees great! Stock is getting very low on alot of items
The lines were long but they moved pretty quickly, cashier was very nice!
I placed the order it nighttime in the first thing in the morning I received a message saying it was ready for pickup. Only down thing is is I went for curbside and had to get out of my car to go get it after waiting 10 mins
Expensive store not interested in shopping there
Love bed bath and beyond! I always find something I did not know I needed.HEY! I just realized a photo of me is the profile photo for this Bed bath and beyond! How awesome!! Now I have to come back!Anyway, I love the huge chair that they have out front, very fun and creative.
This rating is for the helpful service. I was on an errand for a pickup and as usual, I didnt know how to do it. I called from within the store and they sorted it out and had me on my way in minutes.
We did not find a great selection of trash cans. We generally like the store and variety and quality of products.
So many things to see, useful, needed things... also things you dont need but want or never thought about using that come in handy. Good sales when they have them. They even take old coupons with a smile.Helpful and friendly people.The place to go, good quality products.
Store not very clean..carts all over parking lot and not clean... lots of supply product racks in the aisles in front of shelves...LONG lines in mid afternoon 2 cashiers and NO BAGS...not a very pleasant experience!!
They have almost anything one could want in the store. However they did not have the size baking pan I wanted. After checking their website for me and still could not locate it, the associate recommended that I try Michaels which was helpful.Then I returned to Bed Bath and Beyond and purchased a 7 spoon measuring spoon set. Saved me from getting it from Amazon.
Im confused why do they sell blenders?!!?!?
Store was packed! Would you expect anything different before the Holidays? Good parking, the young lady at the counter gave me a 20% off, of a $750 purchase! We did have a coupon for 20% off, however we left it at home, she honored it for us anyhow!! So the employees rock!! I give the employees at solid 10!
What happened to this store? The shelves are empty and looks like the store is going out of business.
I love bed bath & beyond they have everything! I was going to get snow-cone flavors and they had every flavor for an awesome price too! They tasted amazing! The workers their are really nice! Once i was getting something but i didnt have enough money so this guy said maybe i can give you a discount. He was so nice! I love bed bath & beyond! =)
Best store ever. Love their products, prices, coupons and promotions and friendly cashiers and service 😊 Always love to come back !
Went in and got what I needed. No issues
I had an online order and very helpful love the service to my car.
My fever store, love it
The store was nice and clean I found what I was looking for, and the checker was nice, I like this store
Had to weight a long time in line to return something like 15 minutes
I love going to Bed Bath & Beyond. They have Every Special and very useful things that most stores dont carry. This Location is Great too Clean, Clean Restrooms, Organized, & always seems to he Fully Stocked. Staff is helpful too!
Best selection
Love it great store and great employees
Has become very efficient. We use to wait in line for a long time to pay for our items. But we have seen great improvement in customer service!!!!
Shelfs dont have prices n the products dont have prices either. Had to find someone to tell you how much are things.
Staff helpful. Great selection of goods. 10 kinds of kitchen brushes. Priced right. Only negative was line at checkout.
Seemed like they were out of a lot of things.
Well organized, ok to shop, not crowded
Friendly staff at a store thats gearing up for the holidays and also on the way out with the 20% coupon. Was a little messy due to the season, but the team was working hard.
Its a very good place to THINK about buying things, but not to actually spend money at. Prices are high and its overall just not that impressive. But it looked visually nice.
Cool products
Nice staff..
Bought some items in the bathroom department.
Cool Merchandise
Pretty decent place to get a lot of home goods but a bit more pricey than the big box stores. Nice selection of unique items too. I agree with other reviews the front end staff has a lot to be desired! They dont want to be there at all. I heard one say something very inappropriate.
Been to one you have been to all! Manager here is particularly helpful if you want to order something and pick it up or have it sent to your house. Never shop here without your 20% off coupons!
Pretty great for kitchen supplies and household goods. I like the big stores in general and they do a good job of being a medium-large gadget and fluff chain.
Got almost everything you need for your house hold decent prices
Used my coupons from items already purchased and got money back- now you need to do it within 2 weeks. They took back a mirror that broke even Thai didn’t have the original box but had receipt- replaced it. Parking is definitely an issue if you are not there weekday mornings with all the shops around.
I ordered online and did curbside pickup. The staff was great and it was fast and easy!!!
Love most of the price points and coupons...good return policy...friendly staff.🍦
They spent at least half an hour tracking down the right spice jar for me with the right lid of which I only needed two. I was very impressed by their persistence and customer service. This sort of care deserves a raise
Love this place. Merchandis is excellent and so is the service. Comes check it out
Always a pleasure to come here. Clean and easy to find items
The lines were long but the worked as quickly as
We were looking for a trashcan on this particular visit but they werent very well labeled with their prices. They had a great selection but I docked star because of the difficulty in looking through the selection. Otherwise its a great bed bath and being store, like so the others! Vast selection and all.
Great store. Lots of products.
I love BB&Bs Keurig K-cup selection, interesting clearance items, and frequent coupons. Their customer service could use a little bit more work. Please empower employees to make simple price adjustments when the shelf shows a different cost than the receipt.
Always clean always have about 10 employees chillin in customer service area but have only two registers open for a line no one knows where to stand... always find a good deal and great merchandise
I like the variety of household items they have. Including towels cookware and gadgets for making prep work for meals easier and hallway rugs is another interest I filled at BB&B.
I like being able to pick items myself and not have to wait for it to arrive or be ready for curbside pickup
Quite a few things out of stock, and not a good experience at checkout.
Ordered a Nest Hello door bell for $179 on sale for a pickup. Store cancelled my order and the following day it was available for $229.Total BS, store wont honor price.
I went there for a bridal registry. Had someone at the register that didnt know what she was doing. It took me over an hour to get out of there. From them not being able to find what I needed, to, the girl at the register not knowing what she was doing.
I’ve been going to Bed Bath and Beyond for years. They have a great selection of household goods and I love that they added the personal care section a while ago. The staff is hit or miss. I was in there this past week and a woman cut me in line. I politely told her where the line started and that I was next; she had a fit. The cashier was right there and decided to ignore the situation.When I was checking out at a different line, the cashier came over and gave me a 20% coupon (which I already had) and apologized for how I was treated. I told him he should have said something earlier. Part of the job of a cashier is to make sure the customer line runs smoothly, not coward away when there’s a bit of confusion.
Best part here at BBB is: you can use all coupons, even expired one! Make it one of our best shopping spot. We can always get 20% off, or $5.00 off.
No help on sales floor. Lines are always too long for check out. There needs to be a better way to process customers who bring multiple coupons. It takes so long.
Crowded. Super long line