TAE UAP buyer beware- has a tendency to not be return customer friendly. I asked Jamey for a Packed deal on over 12 Parts- that equaled well over $1000- I asked for a packaged deal 1) so my credit card would not be hit multiple times via Paypal. 2) to save them on shipping- 3) for the convenience I asked for a discount on the entire deal... They refused to invoice me for all parts on Ebay- so I PURCHASED all of them individually and asked for them to be shipped individually since their shipping cost were baked into the price. They canceled my order and blocked me,, No attempt at trying to come to a resolution- Just plain unprofessional-- Even EBAY AGREED it was out of line... but will most like do nothing about it. This is a Trashy and unprofessional business not worth your money.
Bunch of low life crooks. Ordered what they called an “ecu kit” to replace ecu.Was supposed to include Immobilizer, ECU, ignition key. (They don’t even mention you need the cluster as well)I receive my order of two body modules and an ignition and key. No ecu even sent.They refuse to make the order right.Stay far far away.
ABSOLUTE WASTE OF MY TIME / UNCALLED FOR BEHAVIORInitially inquired about a silver 2017 Subaru BRZ rear bumper they had on their EBAY page (taeusedautoparts813) I connected with one of the sales guys via IG and they confirmed the availability and sent their business address over for a cash only pick up sale.Upon my arrival I sent TAE a message on IG confirming my arrival with no reply. I decided to walk in and was told to go into the office area. Once I was in the office area I consulted with the owner of TAE in order to pick up the rear BRZ bumper. He left the office without much to say and so I was under the impression he went to go grab the bumper.When he finally returned I politely asked if his staff located the rear bumper in the warehouse. The owner seemed to take offense to my question and went on a hostile rant on how large the warehouse is while then stating that I can go kick rocks and leave if I didnt want to wait... This turned into an awkward situation real quick as I was only trying to get an update on the part. I confronted him about the lack of respect he had for his customers as I am taking time out of my work day to drive here and give you business.The owner totally lost his cool shouting loudly with anger while broadcasting our conversation to the entire warehouse. I had literally showed up with cash in hand ready to buy and he lost my business coming at me sideways on the property. --- He goes on stating he will bring the Subaru BRZ bumper out to my truck in the lot then immediately changes his decision to, I am no longer selling to you, right after I start walking out to wait in the truck. Maybe hes having a bad day, not sure, but leave your problems at home next time.Such a disappointing first time interaction with TAE today as I went in hoping to make a new connection in Tampa. I really should have read the bad reviews prior to making my initial visit. Giving you a forewarning with these guys.
Bought a used s2k engine, had a rod knock, attempted to get a replacement, was told that they dont pay for shipping, with video, timelapse proof of whole receiving and installation. wanted me to pay for return shipping and shipping of replacement engine. at the cost of the price of defective engine. They didn’t want to even try to remedy the situation, pretty much told me to kick rocks, don’t use eBay either because they are no help, and PayPal won’t do anything either.
Great blind spot sensors for a charger came in great shape and worked perfectly.
Awesome customer service and best used parts for Acura RSX
I had an issue with my ‘17 BRZ transmission and it’s going to require a rebuild, which I don’t have time for presently. I found a low-mileage trans on eBay here at TAE. Luckily, I live in Florida and was able to drive up here to buy the part in person. The TAE staff were very helpful, professional, and kind. They loaded the trans into my truck (even managed to tie it down for me despite my forgetting straps) and said if I had any problems with the part they would make it right. Installed the part yesterday and my baby is back on the road. Absolutely phenomenal price and great customer service. I would definitely shop here again.
Buys cars from auction to part them out.Fully repairable cars, but parts them out and crushes the rest. Drives up the market for these cars substantially. You’ll help drive up the market enough to where you price yourself out of buying said parts cars and then drive up the prices so nobody without big pockets can afford fun cars.
Needed a hood for my Subaru, came very quickly ( Florida to Pa in two days)...customer service was excellent and the price was awesome! Top notch dealing all around.
Purchased a used F20 Motor for my Honda S2000. at first i was scared doing business with TAE. not going to lie with everyone writing all these reviews.. i used to work for the apartment industry and i will tell you this... everyone goes online to bash people and never put the honest truth... I really want to put my honest truth into this review to let everyone know that the guys at TAE... ESP Chris. he was the was the one i dealt with. Honestly i wasnt the best customer, I can be a little much at times. :) however Chris helped me out with all of my concerns and made sure i was happy. OVER ALL i have my HONDA back her name is Consuela and she runs perfect! I HIGHLY RECOMMEND THIS PLACE! they helped me after almost 2 years of looking for a motor! ill be back for my soft top just so you know!!! :PTHANKS CHRIS FOR ALL YOUR HELP!!!
Horrible customer service from Tae Used Auto Parts. They are condescending and will do their best to escalate a situation into a worse off one. I asked about pictures for a product I wanted to purchase and they said they couldn’t because “time is money” and they don’t have time for me. They clearly state that they will only send you pictures AFTER a purchase, but I was simply looking for a little extra help. Considering an eBay purchase is contractual, I wouldn’t want to be beholden to a purchase of something before I see what I am buying. Not only that, they didn’t even know their own policy. They just said, “it will need paint.... it is what it is”. Their representative on eBay was belittling and honestly took the time to respond to me in over the course of an entire hour just to have the last word. Instead of taking a few pictures to help me out and said that “time is money” they instead wasted their time continuing to reply when they could have just taken a few pictures. Granted I never made a purchase, thankfully, I never would. Horrible customer service. No positive intent on their part. Never ask to work with Jamey. They are weak and lack any level of remote empathy. Avoid these people at all costs!
Make sure you pay with PayPal and not cash double check the receipt for accuracy for inspection got my car taken away from dmv.
Although I arrived late i was still greeted and helped.. whoever helped me you are the man bro
Solid used part. Very well packaged, and was at my door very quickly, would definitely buy again. Thanks again 👍
They screw you over on parts. Several people I know have bought transmissions especially from these guys when they are said to be high quality or built transmissions when in reality they need full rebuilds. And then they refuse to give you your money back even though it was completely falsely advertised. And then the horrible transmissions they are forced to take back they turn around and sell them again instead of discarding them.
They sold me a bad ass k20a2 for my type s that when I installed it ran like new. The car drives better than it ever did. Thanks Chris. And I still want my free T shirt. -M
Great service!! I highly recommend This company to the public.Keep doing a great job guys!
Went in person to check them out.Fantastic, very clean and plenty of parts.I had to meet them in person to clarify some very bad reviews. Be wary of reviews from people not local to the shops.Ill definitely be back👍🏼👍🏼👍🏼👍🏼
I ordered an exhaust system from them online. The exhaust system was $1600 new but they had a used one for $1000. The pictures looked GREAT! I went ahead and purchased the item and once I received it there was some major scratches on the blue tips of the exhaust. VERY NOTICEABLE that for some reason did not show up in the pictures on online. Shipping was fast and they wrapped up the item very well. There was no way the item got damaged during shipping. So BUYER BEWARE when you buy from them. I wish I would have just bought the new exhaust and never dealt with them. I will give them one star for fast shipping and one for well packaged item.
Dont let the three stars scare you away. The owner was very helpful in helping me get my part and clarifying for about 15 minutes in that specific part that he was going to sell me wouldnt work in my vehicle. Good guys honest people and very professional.
TAE Used Auto Parts are Great people to deal with. Ordered a K20a2 engine and the customer service was excellent. They went above and beyond in helping me with any questions or concerns I had. I highly recommend these guys.
My son purchased a used engine from these people. When they finally received the engine and got i put in the car it broke down the next day. My son called them because here was supposed to be a warranty for 14 days. He called talked to someone and they said they would call him back. This was day 11 of warranty. Finally on day 15 of warranty (1 day past) I called and talked to them. They informed me that the warranty was over before my son called. I said no because he just received the engine last week and it takes a few days to put it in so this is day 11 (counting weekends) TAE informed me that the warranty started the day they shipped it out. NOW HOW CAN THAT BE..you havent even received the product as of yet..how do you know it is going to work.Needless to say..the whole engine needed to be rebuilt....top and bottom. the timing belt went out causing the upper engine to have to be rebuilt. They also informed me that in the warranty it says that you have to change the timing belt for the warranty to be good. HOWEVER, on the engine itself there were tags on there that said if you remove this part the warranty will be invalid. WHICH IS IT...Change it out or no? I thought my son had changed the belt but misunderstood him.Any way...it is costing another 2700.00 to get this car fixed maybe more because there is a KNOCK in the engine. The shop informed me that whoever looked this engine over did not know what they were doing.All we want is at least half our money back for this engine so it can get fixed right.HONOR YOUR PRODUCT!!!!!! NEVER DO BUSINESS WITH THESE GUYS UNLESS YOU ARE LOCAL AND CAN PICK UP THE PART FROM THEM!! I WOULDNT EVEN THEN.I did contact Consumer Services there in Florida and we will go from there.
I bought some parts for my scion from Chris one of the guys that works at TAE and this group of people are the nicest and the most genourous people that I have ever bought car parts from. They were all so helpful and the answered the phone every time and talked with me about what was going on. Great people to deal with and I read the bad review first so I was really worried but Chris and his guys had my back the whole time I couldnt have asked for better service from them 10/10 customer service and 10/10 communication and helpfulness! Thank you guys so much! I will be looking forward to doing business with you.
Fast shipping, received package sooner than expected. Awesome experience!!
I would like to give a round of applause to Cody and its colleague for their hard work and craftsmanship. You bet they purchase and sell the greatest quality used parts from wrecked vehicles as well as have the fastest shipping in the nation. Why cant they provide customers VIN #? Perhaps, they can create endless combinations of VIN/serial numbers and paint the parts to appear new/used. Otherwise, its considered false advertisement. Goodluck with their communication since most of the colleague need to take an anger management class too. I dont even know if theyre able to accept the truth because itll affect his businesses. Why cant they take responsibility of their own actions? Dont let their excuses stir you away from receiving your refunds/exchanges. Have a great day everyone!
We bought a 6.2L LT1 engine and 8 speed automatic transmission from Mike. It arrived on time and was exactly as Mike said it would be. We will definitely buy from Mike again!
I bought a full STI Interior for my WRX and the guys there were incredibly helpful. Super genuine people who are looking to help and get you a great deal. Highly recommend checking them out!!!
Called up there to inquire about seats since I am local to Tampa, the guy on the other side of the phone was very rude and would not answer any questions. Because of this poor customer service I will buy parts and pay the shipping just so I do not have to deal with these clowns
We have been buying from TAE for a few years now, good guys and always ready to help. We at LHT Performance bought many engines and transmissions and they have been described well and no issues. They stand behind their parts and make sure you get the right part.Good work guys, keep it up.
If I could I would leave ZERO stars! I just recently inquired about getting 3 parts for my car and the customer service given was deplorable! First off the first response I got was “I’m not shipping” When I asked if I can get pictures of the parts I was responded with “when I have time or drive over here n look at them” i told him wow never mind your customer service is ridiculous and this is exactly what I got back from them, I’ll just copy and paste what they said exactly “How do? Cuz we closed at 5 n ur still asking the questions? I told early that when I have time I’ll send U pictures“ after he said that I didn’t respond and then they sent “👍 have a nice evening my man“ NOT only did they not even attempt a bit of courteous customer service but they topped it all off with calling me a man when I am definitely a woman. I own a car dealership myself in Orlando (so sorry I couldn’t drive right over to you!) and it’s ridiculous to me to see a business ran in such a poor manner.
Great customer service, helpful an always have what i need.
These guys are awesome a++++
I ordered parts that showed up the next day. all in good quality condition. I ordered the wrong part and they gave me a no-hassle full refund. I am sure some people have bad experiences with places, especially buying a used motor. You really never know how hard someone beats it up. Even doing a compression, or leak down test, doesnt always show the true condition of a motor. I will do business with them again!
Great Customer Care Fair Prices Fast Shipping I give them a AAA+++ Rating.
Asked the seller how they know if the engines they are selling run, dont smoke, etc.. When I asked the seller how they know the engines condition I was told to buy elsewhere. Will claim you will have to have it installed by a dealership in order to get a refund which is very unlikely. ALSO be aware seller has a BBB rating of F. I would stay away from this place.
Mike runs a great business car parts are super clean and they go above and beyond to get the parts you need!!!
They frequently dont answer the phone during business hours. When someone does answer the phone to take down information, they say theyll call back with information that Im seeking, but they never do. Overall a pretty shady business that I wouldnt trust any of the parts pass through here.
Great place for import parts. Nice people.
Very grateful for the treatment and the quality of the parts, I recommend to the 1000% satisfied customer for several purchases back and from Venezuela.
Bad seller and bad parts. What a huge burden just to get a proper refund back. I reported the business to the BBB and TAE Used Parts LLC which is they arent even LLC certified is under investigation for fraud, car dismantling theft in Florida. Bad business, please stay away.
I had read reviews about this company before I ordered anything. From what I saw, they seemed pretty reputable. I needed a long block for my 2003 Mitsubishi Lancer Evolution. I bought the car used and ended up blowing the motor the same week I bought it due to a bad tune/too much boost. I found a long block for a 2005 Evo on their site for a pretty good price so I called them and talked to one of their salesmen. I cant recall his name off the top of my head. He told me the compression on the motor was pretty solid; cylinders 1 and 2 at 155 and cylinders 3 and 4 at 160. He also said the motor was bone stock and ran fantastic. This seemed like a great buy. I purchased the motor and received it about a week and a half later. We got the motor to a local performance shop and they installed it over the course of a few weeks (they had other cars in front of mine so it took a little longer than usual.) As they started taking my old blown motor out and swapping parts over they noticed the new motor I ordered had ARP head studs and had been driven hard. This obviously means the motor has been torn apart before could be anything but stock. They got the motor installed and ran a compression test on it to find cylinder 1 at 125 cylinder 2 at 130 cylinder 3 at 145 and cylinder 4 at 135. This is nowhere close to what I was told. This motor has obviously been abused and not very well taken care of. I completely understand that thats the case with most cars like these, but I wouldnt have wasted my time with this motor if I was told the real condition of it. I would have opened a dispute through eBay, but it had already been over the time limit of 45 days before we found out the condition of the engine. I definitely do NOT recommend this company to anybody looking to get a decent used long block.
Sold me a full sti drive train for quite a bit of money. Showed up and had a certified mechanic install it. Literally every part but the transmission was junk and had to be fixed or bought new. They sent out different axles and hub and of course those were also junk. Wont refund my money for new parts and repairs. SCAM ARTISTS!!!
Tae had te parts i wanted at prices i was willing to pay. 3 seperate orders now and all have been great. Shipped quickly. Very happy and recomended them to others.
Worst place to buy auto parts Stay away They will scam you
Honest professional service. Reccomended
Trash parts and engines from auctions cars that were abused. Don’t buy anything from these people you’ve been warned.
Ordered a wrx trans that was rebuilt they sent me a s2000 transmission.. still havent gotten my transmission have a bad feeling about this considering theyre already messing up and there reviews are bad.
Poor communication. After having a part listed on eBay. It was boughtand only after I inquired on the third day if my item was shipped and was told to cal. After calling and on hold for 20 mins I was told they don’t have the part and do not have another.
DONT BUY FROM THEM they tried to scam me by selling me an engine that they told me it was in working condition when actually it was broken and then didnt want to refund my money
They will sell you broken parts, do not buy from them.
Really bad customer service. The guy just said I dont have it and hunged on me when I wasnt even finished.
Bought 2 used engines, never had any issues
Great people and great customer interaction.
Beware horrible people to deal with
Always come to pick up some goodies for my car
Had everything I needed. Wish the took credit card
Reputable place, great prices.
I found what I needed at a good price