My experience here was great. Kate was very helpful and informative. She was able to line up some pretty good SUVs for me to look at. Everyone here is very nice friendly and professional. My only problem is that the vehicle I purchased didn’t really have any gas in it. They could have made sure it had at least a half a tank. Other than that they were great. I would recommend them.
The dealership has a calm and friendly atmosphere. Joshua worked with me, and he has a casual, no-stress approach to sales. He completely knows what he’s talking about, and is very organized in the way he presents information. He’s also pretty funny. Great experience, and Josh was very patient. He helped me find the car that has what I need and I couldn’t be happier with the way that worked out. If you’ve had any traumatic car sales guys experiences, this is a great place to start over.
Felt like the lowest of low leaving this place today. Shy 12 days for having 90 days at current job and was denied...past employment was stable... honestly this place deserves the lowest of low rating.not helpful.. dont go here.... theyre awful...
You want excellent car buying experience and seamless transaction? Come to the Plano location and look for Josh Nolan. He helped us find the car we needed for our daughter and was knowledgeable and have an excellent customer service. This is by far the easiest buying car experience we had. Thank you again, Josh!
Josh Nolan was great!! He really helped me and my husband out. He went above and beyond, definitely go to him.
I dont know what to say other than if you need a vehicle at the last second.. That, they can definitely place you in one with just your basic information and proof of income. Granted Ill not see this loan to fruition... Meaning the APR is out of this universe! 22.09 APR is horrendous. For a vehicle sold at 15389.00 and lets say all payments are made over the life of the loan... Just a tad over 40K. Yeah... Thats gonna be a no from me. But they will sell you a very good and decent vehicle. Thats a fact that Ill be tripling payments to the principal balance.Moving on,Josh at drive time Plano knew his product and exactly knew how to place his pitch.Once Again... This a last chance finance company.
Josh Nolan was one of the most professional and kindest young man I have met. Customer service is something I am very big on. His kindness and willingness to help was amazing
This was our 2nd purchase from Drive Time. Josh Nolan was very knowledgeable. He walked us through the process, was very friendly and professional. Will definitely be recommending Josh and drive time to friends and family.
Katie was the best!!!!! She made our visit easy and friendly... I needed a new vehicle because I have a baby and wanted an SUV and it was an amazing experience.
Josh Nolan is the best salesman on Earth..He took his time and listened to what I had to say..I was there less than 2 hours everything was quick and fast..Professional all around 👍🏾👍🏾
Josh was very nice & he definitely helped me get into a great vehicle! I’m really glad I came here. Service was excellent & the process was so easy. Would definitely recommend
My salesperson was very nice and helpful. He definally know his job. And he went out of his way to see that I got into the car I wanted SUV. Great experience will come back to buy again in the future. Thanks Drive Time.This Plano Shop is Awesome.And Josh was on Point. Great Young Man. Great Salsman.
Josh Nolan was extremely helpful and did an outstanding job in assuring I made the best decision! Thank you for your time and advice. Highly recommend!!
The appointment aspect and personal service of DriveTime is awesome. Mainly due to the customer services and expertise of my representative Josh Nolan at the Plano Tx location. Car buying made simple and fun. Thanks Josh! Definitely will refer friends to experience Drive Time!
Josh Nolan was very professional and helped us get into a beautiful car. I highly recommend him to anyone who needs a second chance to get into something reliable and dependable. Overall a great experience.
Josh was great! So patient with me & answered all of my questions! Would recommend to a friend lol
Josh was very polite and professional and cared about getting me into the right car. He made the car buying process easy and understandable. Thank you Josh for your help!
Really professional, great service, it didn’t take too long to get in a car and leave. I was approved it just minutes of being there. I would definitely recommend. A guy first named Cash helped me there today.
Good people start to tdee point and very helpful. Thanks for helping me again. Drive time..... yall were great!!!!!!!!Josh you the man......Everyone see my man josh, he will get you hooked up with wheels and if he cant he will help refer you to the right one. Josh is thoughtful and empathetic towards all customers.
Josh was extremely helpful and went above and beyond.. I just received my license plates and they put them on as well... very happy with my purchase and Josh’s excellent service
Very professional and helpful. Excellent car buying experience. Josh Nolan was very knowledgeable and quick to respond and made it a very smooth transaction.
Salesman did not tell me that the car I was coming to see was in the shop,, drove an hour, wasted my time. I do not recommend this car lot.
Amazing, kind, and patient. Had no idea what I was doing when I went in, thankful for Josh for being so friendly. Made me less anxious.
Josh Nolan was very helpful. He definitely made the whole car buying experience a lot easier. Very professional!
Our salesman Josh was awesome
Buying a car at DriveTime in Plano was FANTASTIC! I searched everywhere for a FIAT 500 Hatchback and found exactly what I wanted. The sales staff was friendly and worked with me. Thank you Stanton, great job!
Josh Nolan was great. He was patient and made sure to explain everything clearly. Thank you for all your help.
Josh Nolan was very attentive and listened to every question I had. He made my car buying experience fun and simple.
Josh provided me & my husband great service with our first time buying together, we’re happy with the purchase & customer service!
Josh was great in the Plano office. Very easy to work with. Good experience!
Very friendly and helpful throughout the whole process!
Josh was great to work with, his customer service was extremely awesome great sense of humor and awesome personality made the transition of getting a new vehicle Great, I loved it!!!!!
I had such a wonderful experience here! Cori Davis was the representative that helped me, and she was absolutely fabulous!!! She was friendly, knowledgeable, and intuitive. This was my first time buying a car and I had no clue what I wanted. After a few questions we picked 4 cars to look at. Cori recommended the Ford Fusion and she was absolutely right! I love it and couldnt be more excited. Drive Time is the best and Cori is especially awesome! Go here to buy your cars. 👍🙌👌😃
Josh Nolan helped me get into a car and I appreciate everything he did for me!
Josh helped me from the beginning and found several cars for me . But he didnt give up he finally found something new that just came in. I came by after work test drove my Cruze. Then one month later i was one payment late and they repod and terminated my contract in 24 hours. Said the only way i get it back is to pay 17,000g loan. I dont recommend them
DO NOT GO TO DRIVETIME. Waste of time and money. I paid my down payment. Went to go pick up my car it was not what I asked for. Then tried to get me into something I did not want. Would not accommodate that I drove 40 minutes to pick up the car. Misleading.
I had a great experience with the DriveTime staff. Due to a situation at work, Covid etc...the process took longer but everyone was helpful and considerate. They kept in contact via phone calls and text messages to see how things were going. When the timing finally worked they helped me get into the car that I really desperately needed. Kudos to the whole team!
Excellent experience from start to finish! I highly recommend coming here. You can shop online using their app, pick out some cars, and be approved/buy in a fraction of the time that typical dealerships take.We had a wonderful experience with Josh Nolan. Went to a more local location (Fort Worth) and got preapproved, but they had the car we liked out in Plano. Josh got it for us and we quickly took it on a test drive, then he worked to get our down payment lowered (by $1600!). Easy and quick purchase process. We walked away with the exact car we wanted, for less than we intended to pay. Again, I highly recommend!!!
I really appreciate my salesman Josh Nolan at the Plano store and his Manager they went beyond the call of their job duties to help me and my family get a new car. Thanks gentlemen and thanks DriveTime
My salesman was very professional, fast, informative and helpful. He was very knowledgeable of the vehicles I viewed as well as the contract information.
Josh was fast and a great salesman got me In and out in a little over a hour.
Josh Nolan was extremely helpful and honest with me over the phone. The honesty and kindness was very much appreciated. Will Purchase again from Drive Time in Plano.
Best car buy experience I had all week. Joshua was upfront and didnt hide anything about the process. There was no hassle getting the car and took less than 2 hours. I think God for the DriveTime team and especially for Joshua and his professionalism throughout the process. Recommend to anyone looking for a second chance at a car.
I was in a transportation pickle after totaling my perfectly good car on Wednesday. I just decided to try out Drive Time, and it worked perfectly fine for me. Was able to pay even less monthly than I had bee paying for an even better car than the one that I had been driving. The sales staff did not pressure me and made me feel good. In my head I said that if I could be at this number I was ready to walk away from the deal. Instead I drove out with a great car. Yolanda was great to work with, again with no pressure, and finding the car that worked for me.
Josh Nolan was very knowledgeable and helpful. I would recommend him to family and friends.
Josh Nolan is a great salesman....Josh explain everything to me He made me feel very comfortable on buying a car He was very honest on everything he was telling me I really appreciate that...If you come to Drive Time please ask for Josh....👍🏽
Quick, simple and easy. They get the job done right. Everything is explained in detail and they go the extra mile to make sure you are satisfied and understand everything.
Josh and Yolanda took the pain out of buying cars! I will definitely recommend them to my friends and family!
I really appreciate the help I got from the guys over at drive time, I highly recommended them to anyone who is looking for a car. They got me in and got me approved for the vehicle I wanted with no problems. If you go, ask for Josh, he’s the man to talk too.Thanks you guys, I really appreciate it
Carson Williamson was totally AMAZING!!! Very helpful!!! Explained everything to me and was very patient. He was extremely knowledgeable about every car I wanted or didn’t want. We found the perfect car for me since this was my 1st car!! I’m so satisfied!!! I highly recommend this dealership to EVERYONE!! GREAT JOB CARSON !!!
After getting beat down & denied at a traditional dealership, I went to DriveTime where I was treated like a human being. I first went to a location in Fort Worth, but I ended up dealing with Josh Nolan at the Plano DriveTime. He worked with me and by adding my wife to the application was able to get my down-payment lowered by $1600! Josh was very patient and thorough; he did his job with acumen, excellence and charisma. It was a pleasure from start to finish. Thank you! We love our Infiniti!
Great customer service and very friendly. Josh is professional and personable. Definitely my next vehicle would be with this store.
Yolanda and Josh were my team members who helped me get a vehicle, Yolanda was very knowledgeable and personable and Josh was outstanding with assisting with my purchase.He was very attentive to what I wanted and not what they needed to sell. He was very comedic as well. it was a very easy process and would recommend drive time.we hope to get my husband his next car there soon
Great experience, josh made buying my new car a pleasure...
Josh Nolan had excellent customer service!
My car buying experience was exceptional! Both of the gentleman that assisted me were courteous and helpful. Everything was explained and I received follow up calls to check on me . I got there around 6:30 pm and I didn’t wait long . I was leaving by 8:00 pm in my new car that I love!! I would definitely recommend this place. Thank you!
Went to my appointment on 5-7-2020. I was greeted by Josh Nolan. He explained to me the process of how DriveTime works to get you in a vehicle. He was very thorough and made sure that I understood what was transpiring during each step of the car buying process. It was a very relaxed and fast car buying experience.
My experience with Josh was amazing, he answered all my question gave me excellent feedback great experience.
The management and sleep staff (Michael, Kevin, and Jeremiah) where on point. All three went out of their way to get the one car I wanted that was hundreds of miles away and get to Plano. Everyone was knowledgeable, friendly, HONEST, and treated us with respect. I got my car as promised and the entire process was painless and efficient!
Amazing customer service!!!! Cash was super friendly and attentive
DriveTime makes the car buying process super easy! Josh and Mike (Plano) were both great I’m working with my daughter during the purchase of her first vehicle.
Josh Nolan was quick and knowledgeable. Got us a halfway decent car and was a pleasant experience.
Michael made this the easiest car buying experience we have ever had, Josh was helpful, great teamwork .I will recommend DriveTime to anyone I know that’s looking for a vehicle, great selection of cars, well kept and so clean . Give us courtesy call afterwards, their character speaks for the company I rate them ...A+
Went into Drivetime on a Thursday. Saw a car I liked and put $500 down to reserve the car until I could get it the next day. Before leaving, I asked my salesperson Josh Nolan if I would be able to get my money back the next day if I decided to purchase a vehicle elsewhere. I was informed by him yes as well as the guy who took my money yes. The car I was interested in had the wrong tags on it. It stated it was a 2016 Chevy Malibu with back up camera and all. While test driving, we realized there was no back up camera. It was late, so I let it go. But I googled the 2016 Chevy Malibu at home and it was a totally different body style than the one I reserved. It was in fact an older model. I decided not to get the vehicle and went back the next day to get my money back and was told that I could not get it back until 7-10 business days in the form of a check, which was not what I was told. I suggest If purchasing a vehicle from here, make sure the car you are interested in is labeled correctly and dont reserve a car, especially if you arent 100% you are going to get it. They will hold your money. Im still waiting on my check.
I went to the location to just to see it I could get approved, the sales associate Cason was amazing! He led me to a vehicle in my price range that I thought I never would be able to afford, he was so nice and answered all my questions with ease. I will definitely be recommending my friends to this location, service was above and beyond expectations.
It was a great and fast experience. Josh got me into a car that I never thought I would be able to get. I love my new car!
Josh at the plano location is great! Great sense of humor and took care of my fiancé and i quick and efficiently! We LOVE our new car and will definitely be back in the future if we need to buy another vehicle! Thanks so much josh!
These guys are amazing, from start to finish! Thank you for making things easy!!
Josh Nolan made this the best car buying experience I have ever had. His professionalism and kindness are unmatched. Thank you so much for getting me exactly what I wanted!
Josh was a great help for us, friendly and knowledgeable about his vehicles. Made our purchase easy and we left without any doubts we made the right purchase. Would recommend it to everyone to at least give them a shot!
Total waste of time!!!! Got approved online was told my down payment and payment monthly. Got there and down payment was $ 15,000 more not a misprint $15,000!!!! Then they tried to get me in a car I didn’t even want!!
Joshua was very patient and explained everything to me so I understood. He answered all my questions. I would definitely recommend friends and family to Drivetime because of Josh and his quality of service!Thanks Drivetime! Getting my car was too easy and quick! Love it!
Josh Nolan made my car buying experience smooth, no stress, no hassle. I would and will recommend Josh and Drive Time to family and friends. Thank you Josh.
I had the best experience and the team took great care of me. It was very easy to get into a car that I like and confident with. After months and months of renting a vehicle, these guys saved me a lot of money and giving me the opportunity to rebuild my credit. Big thanks to Jeremiah at Drive Time in Plano
My experience here was probably the greatest I’ve had getting a car. I wasn’t there long. Everything was ready and laid out when I got there. Probably spent about 45 minutes at the dealership! Aqura was great and explained everything very clearly! I will definitely go back should I need another car!
Cash and Michael are wonderful and super helpful!
Definitely Recommend from the minute we arrived to the time we left he was very Friendly and thorough throughout the whole process. We Left with a Beautiful Car and couldnt have done it without him. Thank you Joshua Nolan.
I have purchased many cars but never has the process been easier. My salesperson Mr. Aqura Brown did an excellent job helping me choose the right vehicle for my daughter. He was the best sales guy Ive ever dealt with by far; it was almost like having an old friend there to help me weigh my options. Great experience all around.
Josh Nolan is awesome, great customer service, attention to detail and very funny in a good way.
Delante Speed was absolutely wonderful. He was very polite and patient. I felt very at ease with him and he has made this one of the best buying experiences I have ever had! Thank you so much to the finance team as well they really want ABOVE AND BEYOND to get me into my car and I am very grateful to all of them. I will definitely do business with them again! Thanks so much!!
I’ve bought 2 cars through this dealer and both experiences were great. The staff is knowledgeable and courteous! Very happy!
Cash was super helpful and is an overall great person. Thank you for assisting my Husband and I with purchasing our new car. We love our new car and so do our little ones.
Josh Nolan was absolutely AMAZING, he was very friendly, knowledgeable, and patient! I was there with my son who’s 18 months old, and he made sure to go out of his way to help with him during the experience. He answered all questions I had, and made he experience seamless! Absolutely recommend Josh and the team at the Plano location! Very pleased!
Josh Nolan was awesome and very helpful and very knowledgeable about the vehicles. I would highly recommend drive time! Go buy you a new ride and ask for Josh!
I would give a 5 Star ⭐️ to Cash, our sales attendant.But All of the vehicles that we wanted, they wanted way to much for down payments. (1/4-1/3 down payment of the cost of the Vehicles)
Josh waa as super helpful and extremely nice. Made the whole visit easy and face. I appreciated the help.
Josh was great at tending to my every need. I came in knowing exactly what I wanted from the interest rate I wanna stay under, my monthly payments, the car that I want, etc. Josh answered every one of my questions and patiently ran me through all of the numbers and how they were calculated. I highly recommend this dealership and especially Josh if you’re looking for a car.
Josh was amazing! Easy process! Made sure I understood everything! Thank you
Painless experience. All my options were thoroughly explained, and they were very helpful in giving me information about how to handle my unconventional trade-in situation. The actual purchase experience was thoroughly professional and pressure - free. Jesse and management did a great job.
Cash is absolutely amazing it’s been two weeks and I love my car! Happy with my purchase! ❤️ 😉
After being declined by others I happened to look up this place and decided to check it out based on the reviews. It did not disappoint! Michael was great with us and patient. My appt was ant 4:45pm and we didn’t leave til 7 or 8pm I think. Anyways, I recommend throughly checking your car and reading your contract. Mine jumped up from the initial price which I was like WTH, but then remembered I added GAP coverage 😅. That’s really worth it. Overall, glad I went here instead putting money into an old car that was bout to give out I put it towards a new one ☺️
Josh was great! I knew exactly what I wanted going in there and Josh made that happen for me despite some complications on my end. Everywhere else I had gone I was denied a loan for sub-par cars. Here I found the exact car I had been looking for with low mileage and in basically perfect condition. Thank you so much, Josh! Everyone was so nice and helpful but I recommend Josh if you want an awesome, pressure-free buying experience!
Easy and hassle free buying experience. Excellent service, fast turnaround and great selection of cars and trucks to choose from. They transferred a car from Fort Worth in less than two hours, and the entire purchase took less than one hour to complete and we drove off in a new car. Highly recommended.
This was the BEST car buying experience I’ve had in a long time! Josh Nolan was very patient and took care of me! If you are looking for a car, call Josh!!
Had a great experience purchasing an SUV at the Plano location. Josh and Michael Z were awesome. They went above and beyond with their service. Will be buying the next car from there too. Very pleased with the purchase.