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Auto Class Direct
825 K Ave, Plano, TX 75074, United States
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Auto Class Direct
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Su
Review №1

I went to ACD to observe their vehicles but I ended up leaving with a reasonable car thanks to the help of Asian Monica. On the other hand everyone was so welcoming and nice. Id surely recommend anyone to check their dealership

Ca
Review №2

Lindsay was superb in helping me, she got everything ready for me and was super professional and very nice. I will definitely be a repeat customer. Thank you Lindsay you rock!!!

De
Review №3

Had car troubles and needed a trade in. Phyuong has amazing customer skills and so nice. She was very friendly and made the wait worth it talking about met gala outfits with me. I ended up leaving with a 2016 Nissan in my fav color black. Definitely recommend that people choose them as the go to dealership.

Je
Review №4

I purchased a vehicle 1 week ago. I called Auto Class Direct and explained my financial situation and in a matter of hours, I was driving away in my new Lexus. The staff is great!Everyone was nice and friendly and made you feel happy about your purchase. I definitely recommend Auto Class Direct for your car purchase .

Br
Review №5

Purchased a vehicle today from Randy and Auto Class Direct. Amazing service. We had a budget to stay within and they were not only able to work with that budget, but get us below budget. These guys are amazing. If you are looking for a used car, I highly suggest Auto Class Direct. Ask for Randy. He is wonderful to work with!!

Ma
Review №6

Trae was the best !! He was quick and efficient! I will be recommending all my family and friends to come here . He worked with me and made sure I drove off the lot with the car I wanted !

Ro
Review №7

Great experience working with Tracy, she made sure to get me in the car I wanted whilst providing a professional and hassle free experience also. Highly recommend!

Ch
Review №8

My husband and I were at a total loss as to what to do because of the situation we were in financial wise. My Phoung was in constant communication as to how to help us every step of the way so she could ensure that we could get back to our normal life style. Not only did My help us but the whole entire team at Direct Auto was extremely hospitable from the second we pulled into the parking lot to assisting us with understanding every small detail. This means a lot since we didnt think we would be able to qualify. Thank you so much Direct for helping us get back on our feet and being so attentive.

Er
Review №9

By far the best and easiest car buying experience. Tucker, Tracy and Brian were so helpful and made this the smoothest process for me. Brian in financing made sure I had an understanding of everything before we finalized paperwork and I was very grateful. Everyone was extremely friendly and I will definitely be recommending this business to all of my friends and family.

Ma
Review №10

This family and this company has been truly a blessing to me and my family. Chip, Rome, Tracy and Chad have literally treated my family like one of their own. They are fair and honest people. I have no idea how many cars I have bought from them over the years and they were ALL TOP quality and in excellent condition . Never had a problem. Presently, my entire family of 5 are driving cars that we purchased from Auto class direct. Blessings

ch
Review №11

They were a lot of help they worked with me and I got something like I wanted. Thanks Again Tracey and Ryan were Great!

Ro
Review №12

If you want hassle free, wonderful customer service and a great inventory, this is the place to go. Bought my wife her dream car, had less than stellar credit, these guys jumped through hoops to get it done. Highly,highly recommend these guys, will be going back to get myself one after we pay hers off! Thanks to Tucker, Mike and the rest of the guys for making it happen!

Ch
Review №13

Im a second time car buyer at this dealer and have had a great buying experience both times. See My Phung! She was awesome at helping find the right vehicle for me.

Jo
Review №14

Was a truly easy and hassle-free experience staff was wonderful had the truck that I really wanted terms pricing financing was so easy will definitely be back in the future wife is going to buy from them. Thank you so much.

Er
Review №15

This is my third car from them. I have found their cars reliable and great quality. The staff are amazing. When you think theres no way to get into a vehicle go for auto class direct. They work wonders.

Ch
Review №16

I cannot say thank you enough to Tucker and Tracy! They are the ultimate duo that will work with you as much as possible to ensure you get the car you dream of. I literally had my eyes set on one specific vehicle and would not consider anything different. I appreciate how diligent these two worked on getting me approved and into the car of my dreams even when things looked like they wouldn’t work. Tucker even went as far as helping me install my car seat! Everyone is super nice here with amazing personalities which leaves me no choice but to advise anyone in the market for a car to see them first!

Ju
Review №17

Randy is the best. Not pushy, but determined to help in any way he can to meet your needs.

Ph
Review №18

I have an extremely terrible credit situation and ACD got me in the exact vehicle I wanted. I highly recommend them for your vehicle purchasing needs. Ask for Trae

Au
Review №19

Randy at Auto Class Direct was incredibly helpful during my car buying process. I went to numerous dealership all across DFW, and Randy was by far the least pushy, most transparent, and most personable salesman I met with. Not to mention, I got my truck first a very fair price.

Cu
Review №20

I have always had a great experience with this company...but what they did for me last week was a blessing and I will be forever grateful....Ryan Tucker my salesman was patient and honest with me.. He also wanted me to be happy and to love my new vehicle. He and Tracy worked on my deal all day to make sure I was satisfied and had a great deal with a great warranty. My boy Tucker this place is lucky to have you ...you actually listen to your clients and do the best you can to meet all of their needs. Tucker and Tracy are the heart and soul of Auto Class Direct. I know I was a pain and difficult that day on choosing a vehicle but you guys were patient and was very kind to me and I appreciate that the most. And I LOVE MY SUV 💗💗💗💗😅

Al
Review №21

Awesome experience. Entire transaction took less than 4hrs. The customer service from the entire staff was top notch. Ask for Cowboy.

ar
Review №22

Ryan Tucker and his coworkers are amazing! He made the test drive comfortable, and not awkward like how it is at some places. Very welcoming. Ryan was able to talk to George and they got me a really good deal on an 07 Tundra and I couldn’t be happier with it!

Mi
Review №23

I just want to say Randy Leyva was awesome.This has been the best expérience purchasing a car. We had great communication he really showed how much he wanted to help. I told him how much I wanted my monthly payments to be, Im paying 226.44.If you looking to purchase a car check out Auto Class Direct

Su
Review №24

Amazing staff and Amazing SERVICE! Recommend to anyone that is looking for a new automobile!. Ask for RANDY☺️!!!

De
Review №25

Randy was absolutely the best salesman Ive dealt with in a long time, If youre looking for a good vehicle folks go see him at Auto Class Direct. You want be disappointed!!!

Ch
Review №26

Would HIGHLY recommend auto class direct to anyone looking for a great deal on a QUALITY pre-owned vehicle. Just bought my second car from these fine folks and am super happy with everything. I had a couple concerns which they quickly handled with no problems. I LOVE my new maxima, it’s AWESOME!! Thanks Tracy and Tucker and everyone at Auto Class Direct!

Br
Review №27

Randy handled business! Really good guy, upfront and honest, and made sure we left with a very nice truck!

Ev
Review №28

Thank you guys for finding me a low interest rate and great customer service.

ke
Review №29

I met sales professional Ryan Tucker November 2019 when I purchased my first vehicle from Auto Class Direct. Ryan and the Auto Class Direct staff are phenomenal! I have always received exceptional service. I highly recommend them.

Ch
Review №30

I had been searching fb for cash cars for a few weeks with a lot of them falling through or being sold before I was able to see it. Trae helped me a Nissan I bought shot a week ago! Cool dude that was super easy to talk to & helpful.

Da
Review №31

Mixed review:The Good: Nice car lot with a large selection. The people there were very friendly during the car buying experience. Vehicles seem to be reasonably priced.The Bad: I like the pickup I purchased. However, the first time it got cold (about two weeks later) there was no heat / defrost and it made a terrible knocking noise when I turned the heater on. I opted to not purchase the warranty that they offered and they were under no legal obligation to fix the issue - but there was no disclosure that the heater didnt work and certainly they knew this when the vehicle was checked before the sale. They offered to give me a discount if I brought it to their shop for repairs. My opinion is, under the circumstances, this should have been repaired since I had just driven it off the lot and the issue was there and not disclosed. Also, I was given a little bit of grief because I wanted them to mail the license plates when they came in (as I was told they would do) rather than drive back to pick them up. I was told, I mapped (your city), and its only ten miles away... please can you come get them?Bottom line, this is a nice used car lot with a good selection and prices seem reasonable. Customer service after the sale is lacking. At least in my case.

Rh
Review №32

I have been a customer of Auto Class Direct for 10+ years and they have always sold me quality cars. Their sales people are always friendly and make you feel like family. In fact it is a family owned business. Jay and Cowboy have been awesome! to work with. I love them!

c
Review №33

FAIR WARNING: Unless you want to be de-frauded and have your money stolen from your pocket, I’d stay as FAR away from this place as POSSIBLE! Bunch of criminals behind desks taking advantage of people. Down payment somehow “magically disappeared “ and they are too big of wimps to talk about it. They just hang up on you when you call. After working in dealerships for MANY MANY years, I can assure you that this is as jicky as they come!

An
Review №34

Words do not express how grateful I am for the folks here at Auto Class direct! I have bad credit and have been checking out local dealers for over a month now but any acceptance I got was met with extremely high monthly payments. I went in here and dealt with Micah the Cowboy Man and he made things ridiculously quick and easy. I let him know what I was looking to pay in monthly payments, as well as what features are most important to me (safety, gas mileage) and he had me in a 2013 Hyundai Accent with 80K miles by that night. Unless you have bad credit you have no idea how much of a breath of fresh air this is. I had no hoops to jump through and the manager Bryan helped me set up my financing quick and painless. Additionally, the other dealers Ive checked out before going here tended to get annoyed when i mentioned i have poor credit. I got no bad vibes from these guys at all and they were beyond helpful and friendly. No gimmicky sales vibes, just straight up honest folks that want to help people. I cant thank these guys enough for getting me back on the road. Check these guys out if you want a painless car-buying process or just a nice chat with good people. Thank you so much guys!!!!

Mr
Review №35

Very helpful, friendly and everything is straight to a point! Now my friend can finally own a car! Thank you Thomas!

Te
Review №36

UPDATE: NOW UNDER NEW MANAGEMENT. I met The owners finally and they are awesome family oriented people, and have been very helpful with all my vehicle needs. I recently bought another vehicle through there in-house finance and it had normal maintenance issues from high mileage. George offered free labor if I bought the parts! They have been nothing but helpful. BIG difference from my last experience.If you have challenged credit you can get a car hassle free with 1k down and up!

Br
Review №37

The manager helped me so much and explain it everything not like the other guy who started screaming at me !!!!

Er
Review №38

Great atmosphere as soon as you walk in and excellent customer service. As a 1st time buyer walked in pretty clueless but Rodney made everything so easy and hassle free. Love my new car! Would highly recommend these guys and would definitely buy from them again! Thanks!!

J.
Review №39

I love Auto Class Direct! Everyone was dependable, informative and very friendly. Tucker was absolutely awesome and got me in my new ride the same day. They worked with me when most places wouldn’t. Words cannot express how thankful I am of them all. Auto Class Direct goes above & beyond for their customers and they show it!

Da
Review №40

Great place to get a car ! A1 customer service and they work with anybody ! Loved the experience 100%

lo
Review №41

Extremely professional and courteous staff. I highly recommend Auto Class Direct to all individuals in the market for exceptionally clean vehicles, to patronize this establishment. I would like to express my thanks to Mr. Rodney for making my car buying experience smooth and pleasurable.Lo. P.

KI
Review №42

Tray and George were very helpful with me getting a car, very affordable, great cars, great customer service . SEND HIM YOUR BUSINESS .

Ke
Review №43

GREAT EXPERIENCE! You must visit Auto Class Direct! With 40 years of service in various aspects of the automotive industry (Collision and mechanical repair and analysis), I’m quite discerning and particular. You could say my credentials back my opinions.This dealership tucked away in Plano is a true gem! From the moment I walked onto the lot and into the office, I was treated as a valued customer. They are attentive, respectful and trustworthy. They listened to what I wanted and didn’t try to “sell” me. They have a very impressive inventory that’s easy to shop through. When I decided to purchase, my insurance company had not been able to provide the check for my total loss vehicle. No problem, they worked with me. The paperwork was very streamlined and organized. I’ve had my car about a month and would recommend this privately owned local business to family, friends or anyone. You gotta go see Cowboy! He’s an incredible, down to earth sales person that is a true gift to the dealership. He will be your trusted advocate! You gotta go try Auto Class Direct!

Je
Review №44

I was having a hard time with other car dealers but Auto Glass Direct made it happen for me. I got my car same day, they made us feel like family, great staff and most of it, i love the way they were towards my kids. Definitely recommend this place. Tucker did an amazing job along with Edward.

ch
Review №45

The absolute best team! And Ryan Tucker is Great!!!! Smooth Easy Purchase Process

me
Review №46

We just picked up our second vehicle from Auto Class Direct. Financing was a breeze last year on our jeep and it was in great condition. We just purchased a Ford Explorer and couldnt be happier. Mike was awesome to work with. Everyone has been kind and gracious. They accepted our outside financing without hesitation on this car. One thing I can definitely appreciate is that you dont sit around and play the waiting game here. These guys get down to business. We would recommend Auto Class Direct if you are in the market.

Ad
Review №47

This has been the best experience I have ever had buying a car. Everyone here made me feel so welcome. Cowboy was great. He worked for me and got me into a car. I would recommend this place to anyone looking for a car. I will use Auto class Direct from now on when buying a car.

a.
Review №48

We needed to replace my husbands truck quickly. Everyone at auto direct was understanding of our time constraints. Our process was done in a painless and timely manner. Will purchase there again.

Te
Review №49

I had nothing but an awesome experience Tucker is amazing he made everything stress free and painless I had went to numerous dealership that denied me and auto class direct approved me. Very good Customer service I was driving a rental car Tucker helped me return my car and leave in my beautiful car. If you’re in the market for a used car I would highly recommend auto class direct from dealing with Tucker to Tracy it was amazing I am one happy customer thanks

Ni
Review №50

RYAN TUCKER FOR MVP!!! Amazing process. Great People. Test drive was awesome. The Team Worked with me all day to help get me into what was right for me. Oh yeah, I did it all from the comfort of my home. Thank you Ryan.

La
Review №51

Im so thankful for Auto Class Direct! From my very first call to inquire about a vehicle, EVERYONE there has been so nice and helpful. I worked with Ryan and he was great! He answered all my questions and kept me in the loop with everything that was going on. The people at Auto Class Direct are a rare find; polite, helpful, honest. I would suggest to any one that is looking for a vehicle, dont skip over Auto Class direct.

Jo
Review №52

Waste of time... they have reps listing cars that were sold 2 weeks ago. Drove 45 minutes spoke to another rep that said “we can’t be responsible for what are people post”... I ask “why not, they work for you” his answer “have a nice day” bad dishonest business tactics! Avoid unless you enjoy bait and switch sales people that play games! 🤦‍♂️🤦‍♂️😡😡

Ca
Review №53

I never thought I could get a car. Micah Cowboy came to my rescue and was the most awesome salesman Ive ever met.Great people and service.Many thanks to Micah and Christal went above and beyond to get me a car. Absolute best car place Ive ever been. GRATEFUL IS not the word I can use to express my thanks. I ll refer anyone and everyone to them! Can get better kindness and service ANYWHERE!

G
Review №54

George and Trae are the best they helped us out through everything and there awesome

pr
Review №55

I’m so happy with my experience @autoclassdirectTrae gave me an excellent deal on a MercedesIf your looking for a new to you car pleas ask for Trae he will find a car that works for you.Trae is the best.

mi
Review №56

I just purchased a 2010 dodge ram 1500 from these guys and had amazing service from everyone a big thanks to Jay and tracy for going above and beyond for customer service I will be referring you guy thanks

Na
Review №57

I love my car I got from here!! Great vibe as soon as you walk in. Very friendly and fast! I recommend you ask for Cowboy!! He knew from the moment I walked in, the right car I needed for my family and myself. Auto Class Direct best place to get you a used car!

An
Review №58

My husband and I had such a great experience here. We purchased a Jeep Cherokee from these guys and couldn’t be happier! Ryan was great! We told him exactly what we wanted and he delivered. Such an awesome team and very down to earth people.

AV
Review №59

Bought a truck from here in October of 2018 and the only positive I can say about this place was the hard work that the staff put in to getting me in this truck.Once I left the lot with the truck I drove it home and as soon as I got home the check engine light came on and needless to say here we are a year later and Im still working on this lemon they sold me.I asked if I could bring it up there so they could look at it and I got every run around in the book. If you buy a vehicle from here make sure you can drive it around at least for the day before you purchase. The purchase will be under Anthony Van Winkle.So to add to this review....My original review was given a response if you read below. I was told to call up and ask for a manager so they could help me out with my situation. How did they help me you ask? There solution to my problem was the finance manager wanting me to come up there and trade in my truck for another vehicle to raise my monthly payment even more than what Im paying already instead of offering to help me fix my truck. UNBELIEVEABLE !!!!!!!!!!!!

Ca
Review №60

Worked with salesperson, JR and team. My used car buying experience was very smooth. JR and staff were very professional and made us feel like family. If ever we consider another used vehicle in the future, my first stop will be Auto Class Direct.

St
Review №61

I got a great car at a great price! JR did a fantastic job getting me into the right one and Brian saved me around $50 per month on financing. Thanks guys!

St
Review №62

Everybody here was incredibly amazing. Pricing is very fair and there is no beating around the bush. But what most most impressed me was how I was treated. I have hit a hard spot in my credit and was very embarrassed about. Micah was very understanding and did not make me feel bad about it. Tracy worked her magic and got me into an incredible vehicle that I love and can afford. Brian put me at ease while I was signing my documents. I highly recommend Auto Class Direct for anyone looking for a quality used vehicle.

LE
Review №63

Great experience with carsaleman Micah aka Cowboy! Awesome car lot great selection! Thank you Cowboy for helping me purchase my 2011 Nissan Armada I absolutely love my new vehicle!-Eugenia Blake

ka
Review №64

Had a wonderful experience doing a trade in with our truck and buying another truck. Mr. Micah aka cowboy was wonderful helping us out and Mr. Bryan helped soo much with the paperwork so it wasnt stressful. Everyone there was very nice and very straightforward with us.

Ch
Review №65

Awesome, awesome experience! Very friendly staff, Tucker was great, as were Tracy and Chip and the whole staff. I would highly recommend anyone and everyone looking for a quality used car at an affordable price to visit Auto Class Direct! Thanks guys for everything!

Mi
Review №66

Had a great experience here at Auto Class Direct. I went in to test drive a car and ended up buying it lol They work with you and the process was smooth. My salesman The Cowboy was great. Get your car here. I highly recommend this dealership.

Br
Review №67

Micah was the best! He was so informative and a great help. He made the whole process quick, easy, and he did everything in his power to get me in a car. I can’t thank him enough and when I go to get a new car I’ll definitely be looking for Micah.

De
Review №68

LEGIT SCAM ARTISTS,BEWARE! This is your final warning. Do NOT shop here unless you WANT to be taken advantage of..

jo
Review №69

Well my son needed a car and I really didn’t have the time to go shopping with him. He picked a few dealerships and planned to go out looking, but not buy until I had a chance to go over the deal. Well he had the Cowboy at Auto Class Direct help him out and let’s just say there was no need to go over the deal. Micah “ The Cowboy “ was very upfront with no pressure. My son called to tell me the deal and how easy and up front the whole process was I ended up telling him to go ahead and make the purchase. It’s people like the Cowboy and Auto Class Direct that make me, as a parent, comfortable that my children will get a great deal on a great car. Thanks Auto Class Direct and Micah I will tell everyone to look for the Cowboy!!!

Ma
Review №70

I called the Cowboy with Auto Class Direct. I wanted the YUKON Denali. I have to say I have went to other dealerships and all I saw was pure junk. I came to Auto Class Direct and was treated right from the start, from their awesome selection to the way the make you feel this experience has been one for the books! Special shout out to Tracy, Chip, Chad, Rome and my new special friend Cindy (the dog) Thanks Auto Class Direct and the Cowboy for making this a day to remember!

Je
Review №71

5 star PLUS rating! This was an amazing used-car buying experience! My husband was sincerely impressed. We worked with Gary and Michael, and they were honest, open, efficient, no haggle, no pressure! The whole place is kind and accommodating! Theyre so friendly, working for the customer and their best needs, as well as the kids that tag along hahaha! We originally drove out to Auto Class for what we thought was going to be our ideal vehicle, but it turned out to be something we didnt want. In no time at all Gary found us something else to check out that turned out to be more than ideal! Michael worked us a great deal with the banks, and overall the process was fairly quick! We were so comfortable there, never felt any pressure. These guys and gals know what theyre doing, and will go the extra mile to help you through any part or the whole of the car buying process. Theyve got a shop right next door that takes care of repairs and inspections. Its a tight lot, but lots of vehicles to check out. Absolutely gotta go see these guys for that one-of-a-kind used car buying experience youve been wishing for! Were so happy.

Br
Review №72

If you want great service and some guys that will go all the way for you then you gotta shop here. I worked with Micah the guy is awesome. I walked in with no car bad credit and the guy somehow got me rolling in a BMW coupe.... And he did not stop at this point he is working to get my wife in a BMW as well. Truly great service and we appreciate it.

Br
Review №73

Everyone should buy here. They are the friendliest people you will ever buy from. Cory is awesome. He made everything so seamless and easy. Best car guy Ive ever dealt with... Stay cool Cory!!!

Th
Review №74

If you need a vehicle I highly recommend Auto Class Direct. The guys and gals over there are really friendly and make the vehicle buying experience great. J.R is the man.

ME
Review №75

Recently bought a vehicle here after a bad car accident that forced me to Uber for 9 months which saved me a lot of cost so I was very hesitant about buying a vehicle.Not only did JR and Tracy make me feel comfortable, they worked diligently with the bank to get me into a great vehicle at a price that I could afford and were very honest throughout the whole process.Thanks guys!!!I really appreciate your hard work!!!!:)Give Cindy a nice good pet for me she is great also❤️👍🏽

Lo
Review №76

Excellent cars and the service from the staff was great too. I just purchased a Nissan this even, Our sales guy was cowboy, he explained the whole process and his service was amazing....they come highly recommended to!!

Te
Review №77

I would like to thank Gary Jones for a beautiful experience. Although I explained I would not be purchasing a car for at least a month he was very professional attentive and patient. He still spent half the day with me to make sure my needs were met I will highly recommend this dealership to anyone in need of a car . I will most definitely be back thank you Gary Jones for a beautiful experience

Pr
Review №78

I had a really good experience. Gary helped me out a whole lot. definitely, I would recommend any one that has credit bureau challenges to visit Auto Class Direct. I would have given five stars instead of four, but I did not get the car that I really wanted which is the Pontiac G6. Overall, I would give my entire car buying experience a 4.5 rating because Gary went the extra mile for me.

Da
Review №79

Auto class direct sold me a car. Rodney gave me an experience. It was a very professional yet relaxed transaction. Not only am i willing to recommend Rodney, i have. Thank you.....you have my business!!

Ru
Review №80

Great people to do business with. Micah was on the ball and quick to help. They also helped me with all of my situations. They are amazing people and will be sending others.

Je
Review №81

I love Auto Class Direct!! This is my SECOND car from Auto Class! Always an easy experience! Tucker was awesome and made sure I left in something I loved! Thank y’all so much!

Ja
Review №82

I Just want to Just Give A Big Shout Out to One of The Best Car Salesman Ever!Jay TaylorI Would Recommend Him Over Anyone Else!I Will Be Purchasing All My Vehicles Through Him From Now On.Thanks So much Jay Taylor

Ad
Review №83

Randomly stopped into Auto Class Direct today just to look around and the salesman Josh was fantastic! Not only was he friendly and helpful, he was hilarious and had a great time just chatting with him. When Im ready to buy I will definitely be coming back to him. Keep it up Josh!

Je
Review №84

Great customer service! Ryan Tucker was so patient and friendly. I highly recommend supporting this business

L
Review №85

My wife and I purchased a vehicle Dec. 2018 we traded away our old vehicle and was told we could only get a certain amount since our title was a salvaged one. Totally understood before we could get home the check engine light came on in regards to the o2 sensors which is a minor fix but that wasnt the only problem. Next the catalytic converter code popped up followed by a 0 compression coming from cylinder 4. Although I did purchase the extended warranty it was less than 6 months from getting the vehicle originally and already needing a rebuilt engine. Just last week we went and trading the vehicle in to a more accredited company they too tell me I cant get as much for the trade due to a salvage title. WHAT I thought banks didnt finance vehicles with bad titles and why wasnt that noted on the original car facts I received from them. Honestly dont know and dont care, and if you can go to a dealership with a major vehicle make in their name by all means go and stay away from the big dogs little brother. Or you might get burned next

Mi
Review №86

They really helped me out in a jam. The entire team was very professional, and friendly. They are BBB certified with a high rating and had great reviews already which is why I chose to start with them. I didnt have to search anywhere else. I would highly recommend them.

Mi
Review №87

By far the most amazing customer service. They got me in and out in a timely manner. EVERYONE was amazing. I highly recommend them.

Am
Review №88

This is the place if you are looking for straightforward, great customer service. Chaz made the approval process super smooth and Tracy really went to work for us getting a great deal with terms pretty much just as we asked for. Great people that care and want to help other great people! Will DEFINITELY buy here again when/if we the need arises!

Re
Review №89

My wife emailed them at 12:30 at night. They had our car ready to go by 9 AM. Pleasant staff. I’ll be going back to buy that hummer next. Hats off to “Cowboy” for hooking us up!

Br
Review №90

Murphy was the absolute best, personable, patient, and helpful, I have ever had the opportunity to meet. He provided excellent services and feedback on updates that I was seeking and ultimately got me exactly what I was looking for! Murphy was just awesome and explained all of my legal documentation to me with ease! He made it a nice and easy experience for me and my family! Thank you AUTO CLASS DIRECT.!

Su
Review №91

Best car purchase experience Ive had! Jay was awesome! Super helpful and experienced! He got me a great deal and made this entire process a lot more enjoyable than any other vehicle purchase Ive made!

Bu
Review №92

This is my SECOND car from Auto Class! Always an easy experience! Cowboy was awesome and MADE SURE I left in something I loved! Thank y’all so much!

He
Review №93

I went into Auto Class Direct very skeptical and unsure due to past experiences with other car dealerships. I was automatically greeted by Micah. He went above and beyond. I originally went in for a different type of car, and all he asked me were the basic questions, he took it and ran. He ensured that the car was looked at before I drove it off the lot. Even though it took a while getting everything together, I never felt like I was being ignored. I work in a customer service industry, and I dont think Ive ever dealt with someone at a company that is honest, upfront, and doesnt just try to get the sale. When I was waiting for the process to be completed, I had SEVERAL customers tell me that I came to the right place, and theyve been repeat customers for years. I dont think I will go anywhere else when looking for a car. Great people that are awesome at their jobs!

Ja
Review №94

I extremely had an awesome experience at this car lot I walked in and they got to helping me right away they worked around all my financial problems and anything else I needed when everyone else tell you no they say yes yes yes Rodney was awesome he has a great personality and is very down to earth go get u a car today and ask for Rodney he got you!

Es
Review №95

Awesome service!! I would recommend this place to anyone who like me was struggling to get around town. NO MORE CABS OR UBER FOR THIS MOMMA. Micah is the man! All of the people were wonderful and polite and most of all understanding!! Thanks guys

Jo
Review №96

My experience with auto class was amazing!!! I worked with Cowboy he was chill and relax didn’t force me into a car. Cowboy and Mike made me feel like I a made the right decision for my future.Will be returning after I pay this car off!!

gn
Review №97

Would recommend this place to all. Josh and Murphy were extremely help full in all aspects of the car buying process. Its been a long time since Ive had this kind of experience in any purchase much less for a vehicle. In and out within a couple hours with a nice new truck keys in hand driving off the lot. Great communication in the loan process to get worked explaining details to point and even able to work a great warranty to boast. If your in need of a good vehicle you can rely on and need help in financing this is your go to.

Ke
Review №98

My husband and I went in for a car for him but he ended up purchasing me a car instead. The entire process with Ruby from beginning to end was pain free and she was open and honest the entire time. I really enjoyed the business and professionalism shown by everyone there

An
Review №99

I want to give a shout out to Josh and Murphy they have made the car purchasing process so easy. They are very informative, professional and they dont pressure you to purchase. This is by far the best experience Ive ever had in a car dealership. If you need a car contact Josh he will take great care of you.

De
Review №100

My second trip to Micah & Traci. They were fantastic & helped me get into my cars. Highly recommend them to anyone.

Information
62 Photos
100 Comments
4.2 Rating
  • Address:825 K Ave, Plano, TX 75074, United States
  • Site:http://autoclassdirect.com/
  • Phone:+1 972-509-0600
Categories
  • Car dealer
  • Car finance and loan company
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:10AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
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